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Small and mid-sized businesses looking to find and keep employees, offer cost-effective employee benefits, keep up with employment regulations, grow, and more.
BrioHR is ideal for small to medium enterprises of any industry, maturity or location that want to digitize all HR processes and raise HR's strategic function via our modular all-in-one solution.
I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting capabilities.
The technology is something you would see in the 90's. The UI is extremely difficult to navigate, links disappear, and the employees absolutely hate it.
I have always found their customer service to be very helpful. I like the convenience of being able to log on anytimw anywhere to keep track of all my important payroll and benefits information.
Worst thing is when we forget the password, saving password process is complicated and confusing.
There is so much information, that you can just navigate around a stumble across great information that is so useful in planning and helping employees.
Service: My sales representative "forgot" to cancel our previous RUN service when she moved us over to TotalSource.
From being able to print off past statements, to being able to view current and past benefits this is an amazing program. The customer service has always been amazing to work with.
To my understanding, my company stopped using it because it was costing it too much money. We decided to go with another software called BambooHR.
What I loved most was how the module provided me with all the important details about the company, its culture, and policies. It helped me feel more integrated and confident in my role.
On the contrary, I think this software addresses some of the biggest pain points stemming from HR activities in the industry today.
I like how user friendly and thoughtful it is, there were a lot of functions that can be utilised and will definitely help the management in terms of organizing the employees files and data.
Overall no regret compared with software I previously used. One suggestion: make the tool available in other languages so as to promote cultural integration across countries / continents.
It has been positive so far, a learning curve for both myself and BrioHR. I am happy with the effort made to constantly adapt to the requirements of the client, which is never easy.
To smooth things out, we may need to opt in to your integration where we instruct the bank to pay automatically every month on the MTD/PCB to staff. Do not know if this is the answer.
Overall, BrioHR is a user-friendly, customizable, and scalable HR management solution that help us streamline our processes, improve efficiency while making our daily job more funHighly recommended.
Mobile app seems to be a bit slower than the desktop version. But not so much that it causes a significant problem.
Brandon M.: Hi, my name's Brandon. I am president at Visual Language Professionals. Rating for ADP TotalSource would be a one out of five. Prior to ADP TotalSource, we initially started off on QuickBooks Online, and then we transitioned to Gusto for our payroll and benefits and eventually ended up with ADP. ADP offered better pricing on health, and dental, and vision insurance. And initially, during the sales process, we were promised better technology. It was painful. I think at that time, ADP was undergoing some internal changes on how they brought new clients on board, so we had to sign a lot of the same documents three, four, or five times while they figured out their electronic signature software. We went through several different project managers, and it took about double the length of time that they had initially quoted us. I would say that ADP TotalSource is not a good fit for small businesses that don't have a lot of resources dedicated to troubleshooting the software. If you're looking for a solution that provides quick and responsive support, they would not be my recommendation. I think there are better companies out there that provide stronger service for small businesses like mine.
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