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Small and mid-sized businesses looking to find and keep employees, offer cost-effective employee benefits, keep up with employment regulations, grow, and more.
Dayforce is used by organizations in a variety of industries with anywhere from 100 to 12,000+ employees.
I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting capabilities.
The technology is something you would see in the 90's. The UI is extremely difficult to navigate, links disappear, and the employees absolutely hate it.
I have always found their customer service to be very helpful. I like the convenience of being able to log on anytimw anywhere to keep track of all my important payroll and benefits information.
Worst thing is when we forget the password, saving password process is complicated and confusing.
There is so much information, that you can just navigate around a stumble across great information that is so useful in planning and helping employees.
Service: My sales representative "forgot" to cancel our previous RUN service when she moved us over to TotalSource.
From being able to print off past statements, to being able to view current and past benefits this is an amazing program. The customer service has always been amazing to work with.
To my understanding, my company stopped using it because it was costing it too much money. We decided to go with another software called BambooHR.
It has improved the efficiency and effectiveness of our HR procedures by cutting down on manual work. The centralized design of the platform improves HR's ability to work with staff.
WFM reporting not that accurate if there is no pay in timesheet, no show in employee attendance, no records can be found in report with WFM.
They like the ability to have information and access at their fingertips as do I. Thank you Ceridian.
We are just disappointed that we did not get this information/recommendations from our implementation team.
Its performance sparkled our work and we can see it's reflection on our sales. We are glad to say that we are working with the best.
It is VERY painful working with their team sometimes as a problem solved creates another issue where most of the time you still need to pay extra money to solve it.
I appreciate that this is one seamless system and all pieces flow together. The customization is perfect.
The Customer Service is really poor. I have been asking for this report that I used with the system that I used with the system I had used prior to Ceridian Dayforce.
Brandon M.: Hi, my name's Brandon. I am president at Visual Language Professionals. Rating for ADP TotalSource would be a one out of five. Prior to ADP TotalSource, we initially started off on QuickBooks Online, and then we transitioned to Gusto for our payroll and benefits and eventually ended up with ADP. ADP offered better pricing on health, and dental, and vision insurance. And initially, during the sales process, we were promised better technology. It was painful. I think at that time, ADP was undergoing some internal changes on how they brought new clients on board, so we had to sign a lot of the same documents three, four, or five times while they figured out their electronic signature software. We went through several different project managers, and it took about double the length of time that they had initially quoted us. I would say that ADP TotalSource is not a good fit for small businesses that don't have a lot of resources dedicated to troubleshooting the software. If you're looking for a solution that provides quick and responsive support, they would not be my recommendation. I think there are better companies out there that provide stronger service for small businesses like mine.
Speaker 1: Hi, my name is Lindsay. I'm a brand ambassador. I give Dayforce a three-out-of-five star rating. For more reviews like this click the link below. Using Dayforce helps keep track of when and who is showing up to each event. So when a brand ambassador is there, they will clock that time. When they leave, they clock that time. And any additional hours would also be clocked, including any type of market research like demographics, geographics, and the standard area of time that was used in the location of the event. Thing I like most about Dayforce, is that it's pretty easy to use. There's not a lot of training involved. And at the end of the year, you can simply go in and get your tax return. You wouldn't even need to print it, because you'll have it right there. The thing I like least about Dayforce, is it's too easily manipulated. So if you're using it on a mobile in a browser, if you go back, you would have to input all the information for a time card again. I find that really annoying. I feel like it should automatically save and it should be a little more user-friendly at this point. I have been using Dayforce for a really long time. And I think personally that it was easier to use before it became a huge brand.
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