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Small and mid-sized businesses looking to find and keep employees, offer cost-effective employee benefits, keep up with employment regulations, grow, and more.
NEOGOV is a one-stop HR suite designed to streamline everyday HR processes within public sector organizations.
I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting capabilities.
The technology is something you would see in the 90's. The UI is extremely difficult to navigate, links disappear, and the employees absolutely hate it.
I have always found their customer service to be very helpful. I like the convenience of being able to log on anytimw anywhere to keep track of all my important payroll and benefits information.
Worst thing is when we forget the password, saving password process is complicated and confusing.
There is so much information, that you can just navigate around a stumble across great information that is so useful in planning and helping employees.
Service: My sales representative "forgot" to cancel our previous RUN service when she moved us over to TotalSource.
From being able to print off past statements, to being able to view current and past benefits this is an amazing program. The customer service has always been amazing to work with.
To my understanding, my company stopped using it because it was costing it too much money. We decided to go with another software called BambooHR.
Insight has been the biggest help to our university. The ease and accuracy we can move people through the process has been a great help.
The application can run slow at times, making it frustrating for administrators and end-users to use.
The customer service has been great; training has been very useful; the quarterly user conference calls are helpful.
The "look" of the site is tired and could use updating.
The product itself is incredibly user friendly and flexible to use. The potential of the product is outstanding in its ability to manage candidates as well as recruitment campaigns etc.
Reporting can be difficult for those who don't understand table structure and sql script. Transfer of knowledge for system design is an extended process.
So far the implementation has been great, [sensitive content hidden] is very knowledgeable, kind, and helpful.
Define exactly what you need from your HRIS system, then look for programs that meet your needs. Don't judge by cost alone.
Brandon M.: Hi, my name's Brandon. I am president at Visual Language Professionals. Rating for ADP TotalSource would be a one out of five. Prior to ADP TotalSource, we initially started off on QuickBooks Online, and then we transitioned to Gusto for our payroll and benefits and eventually ended up with ADP. ADP offered better pricing on health, and dental, and vision insurance. And initially, during the sales process, we were promised better technology. It was painful. I think at that time, ADP was undergoing some internal changes on how they brought new clients on board, so we had to sign a lot of the same documents three, four, or five times while they figured out their electronic signature software. We went through several different project managers, and it took about double the length of time that they had initially quoted us. I would say that ADP TotalSource is not a good fit for small businesses that don't have a lot of resources dedicated to troubleshooting the software. If you're looking for a solution that provides quick and responsive support, they would not be my recommendation. I think there are better companies out there that provide stronger service for small businesses like mine.
Jason: Hi, my name is Jason. I am a Lieutenant. I give NEOGOV a five out of five. And for more reviews like this, please click below. I work in the government industry, and obviously we need a streamlined approach to recruiting, hiring, and onboarding of new employees. And NEOGOV has really helped bring that all together in a very streamlined process. What I like most about NEOGOV is the fact that it is cloud based. We no longer have to keep a huge amount of paper files on hand for new applicants and job processes. We're able to manage a lot of the stuff in the cloud. It's easily accessible if we have employees working remote and handling background checks and setting up parts of the testing process, and it really helps out on that end. I really don't have much to say in the negative aspect about NEOGOV. I was not part of the decision making process to bring that on to our organization, and I really didn't have much training provided to me when I started using NEOGOV, but it was rather an easy system and program to pick up on my own, and really has helped save us some time and provided some different ways to access recruiting and testing materials for remote workers.
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ADP TotalSource
NEOGOV
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