# Compare ADP TotalSource vs NEOGOV 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ADP TotalSource and NEOGOV based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113109-248680/ADP-TotalSource-vs-NEOGOV --- # ADP TotalSource vs NEOGOV Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ADP TotalSourceNEOGOV2/4 selected [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) [## ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.2 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Starting Price Contact vendor Value-for-Money 3.9 Functionality 4.2 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment DP HS Based on [457 reviews](#user-reviews) Positive 379 Neutral 48 Negative 30 [## NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment RO Based on [850 reviews](#user-reviews) Positive 793 Neutral 50 Negative 7 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 18,893 reviews from human resources software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 79%Fit High performer Feature ratings Payroll Management 4.3 Employee Database 4.3 HR Management 4.3 Time & Attendance 4.4 Employee Management 4.2 69%Fit Missing features Feature ratings Payroll Management 4.0 Employee Database 4.3 HR Management 4.4 Time & Attendance NA Employee Management 4.3 User satisfaction User satisfaction 4.2 User reviews[457](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) Ease of use 4.1 Functionality 4.2 Value for money 3.9 Customer support 4.1 User satisfaction 4.5 User reviews[850](https://www.capterra.com/p/248680/NEOGOV/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.3 Customer support 4.4 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Small and mid-sized businesses looking to find and keep employees, offer competitive employee benefits, keep up with employment regulations and compliance, grow, and more. Best for NEOGOV is used by government agencies, public sector HR professionals, public safety departments, and educational institutions. ## User reviews Pros & cons DP Deborah P. Office Administrator > "Family law firms work with clients who are experiencing a challenge, it is our job in HR to make sure the staff are met with support from their..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) EF Elizabeth F. Office Operations Manager > "The only challenge I’ve experienced with ADP TotalSource is navigating the reporting section, as the wide variety of reports can make it difficult to..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) Harshul S. Sr tech specialist > "It does reduces manual work and keeps all processes consistent, but it also does require little patience to learn. but Once the everything is set..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RZ Rowie Z. HR Manager > "he primary drawback of ADP TotalSource is the response time from representatives. When urgent issues arise, it can feel as though they are not..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7068360) AG Allen G. President > "Attentiveness to getting the payroll run each period, very strong state tax department, 401K program administration runs well." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7075129) DP Deborah P. Office Administrator > "The recent upgrade to the new platform has been difficult to navigate, even with the tutorials provided, so it can be time-consuming for certain..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852181) RV Rosemary V. Owner > "The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the responsibility for..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6334838) LL Lori L. Head of People, North America > "Especially on payroll days. When I am in panic mode and waiting for over 20 minutes it makes me anxious." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) LH Liz H. Office Manager > "The best part about ADP TotalSource, besides the payroll service, is the enrollment of employees into benefit programs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) RG Richard G. Director > "ADP represents 200,000 small businesses, 4.5 million employees? and there isn't good buying power regarding offering health insurance? limited..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316657) DA Dena A. Accounting Manager > "I like that ADP is a one-stop shop, as far as payroll and HR are concerned, and they take care of a LOT of the reporting for our company, which is..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) DR Diane R. VP of Finance > "the fees are high, and I no longer see a benefit of being part of the ADP Medical insurance." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074261) CP Chau P. Pharmacist > "I also appreciate how they keep me informed about changes to laws and regulations, and their support with HR matters has been invaluable, especially..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) PK Peter K. Chief Financial Officer > "Writing new reports was tricky. When one writes reports only once in a while, it is difficult to remember the process." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847731) DJ Daniel J. HR Generalist > "What we like most about ADP TotalSource is the ability to bring our benefits under one umbrella for easy employee access." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7023693) CA Cindy A. President and CEO > "Pricing is another sore spot. Why can't I get an itemized list of what my payment is covering - how much is unemployment, how much am I paying ADP..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6758666) JW Jasmine W. Operations Manager > "We have had a few bumps in the road and had to change our HRBP a few times, but are happy with our current one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7067724) CP Chau P. Pharmacist > "For me, the main drawbacks are the payroll costs and the limited benefits options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) DA Dena A. Accounting Manager > "The fact that everything I could possibly need for payroll, HR, and compliance is available to me through ADP makes up for the cost. But the fact..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316591) Harshul S. Sr tech specialist > "Support is a little slow during busy periods" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7103850) RF Ryan F. hr > "payroll and hrbp are great, lacking in the other areas such as taxes, unemployment reporting and taxes" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7025211) AM Adam M. President > "Lack of transparency as well, onve you become a customer they will not provide you standard information about claims which are needed to leave the..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6765672) RR Rosa R. administration > "It has helped us save a lot of time on administrative tasks and allowed us to focus more on growing our business." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847874) TG Tyler G. General Manager > "When i began with Airmaster 5 years ago i received good feedback from our contact, whom left shortly after. Since then we've been bounced from..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322522) LF Laura F. Head of People > "Transitioning to ADP TotalSource has been one of the best decisions we’ve made to simplify and strengthen our HR operations." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7010937) SH Stephanie H. Treasurer > "We were sold that this would be outsourced HR and instead we have to do everything on our own. Plus they are slow to respond to emails and often..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6766593) DK Debra K. Vice President > "I am able to print reports, make changes and obtain information quickly and efficiently from their Human Resource Information System. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) AK Amanda K. Practice Manager > "I find reports hard to navigate and I don't find HR resources as easily accessible as they were when we had the lower tier version of ADP." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6543734) EF Elizabeth F. Office Operations Manager > "The biggest benefit, however, is the dedicated HR Business Partner that comes with the service." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) FE Felipe E. CEO > "It's not easy to gather all the information including the costs of benefits, 401k retirement company contributions, wages, etc." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TK Tony K. President > "We have been using ADP for the past 10+ years and had upgraded from their RUN system to TotalSource, which is much more comprehensive." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) EK Eric K. CEO > "webiste difficult to navigate through different field. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074941) SN Serenity N. Sr. Director of Administration and HR > "It's great to have a combined package that allows us to have everything under one platform." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) MS Miriam S. President, General Counsel > "The organization felt highly disjointed, and we did not receive the level of support it promotes to its customers." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) SN Serenity N. Sr. Director of Administration and HR > "Also, I really value having an HRBP resource to talk through situations, gather insight and be a partner to us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851016) SG Shannon G. Practice Manager > "It is hard to update anything and I usually need to call to have it done on the backend." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6850925) FG Fabrizio G. GENERAL MANAGER > "It s pretty user friendly: when I process payroll it gives all details needed in terms of worksheet, timesheet, employee profile" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6328672) SM Steven M. VP of Finance > "Accountability as in certain departments, like tax, not responding to emails and not resolving issues timely." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6552797) RM Rachael M. Server > "Ability to access pay stubs online at any point in time was important and ease to locate specific pay stubs was relatively easy." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6378549) CP Chau P. Pharmacist > "The plans tend to be pricey, and unfortunately, the premiums have increased year after year." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851477) BS Bridgette S. Chief Administrative Officer > "I like that ADP handles all of our employee benefits and makes us competitive in the marketplace. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) DH Deborah H. Office Manager > "In the end our Co. has downsized and the fees were not manageable." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) DH Deborah H. Office Manager > "I also liked for a majority of the time my HR and Payroll reps were very responsive and very helpful with all of our needs." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847775) TS Tristin S. HR Manager > "HRBP support is not consistent, myLearning@ADP is really hard to use, talent portion is not user friendly either." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6759114) SS Scott S. Director, People Operations > "Also, the PEO services really help me stay compliant in a multi-state environment as a HR department of one." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555) CW Caitlin W. Manager > "I wish there was a way for us to see what the team sees, because as admins we cannot so we do not know what to tell new hires to expect." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6553501) DM Denise M. HR Manager > "As an HR professional, there is always something that comes up that you never had to deal with before. Besides researching and asking other..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316673) MS Miriam S. President, General Counsel > "The experience was inconsistent; some aspects were handled well, but the overall quality of service lacked consistency and reliability." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847728) EF Elizabeth F. Office Operations Manager > "The guidance and support provided are consistently helpful, and I always receive the assistance I need in a timely manner." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074138) LH Liz H. Office Manager > "That is not the case. But that is due to our broken health insurance industry." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) ES Erin S. Executive Office Manager > "A great tool that makes payroll pretty simple and managing staff a breeze." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6852882) EB Eleanor B. Director People Operations > "It's like you found a ticket system and just bolted it on and didn't check it out to see what it looks like on the user end." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523179) BS Bridgette S. Chief Administrative Officer > "The benefits offered and support for our employees is important to our company culture and ADP has always delivered." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) TH Tabatha H. Director of Human Resources > "We had to manage tax issues on our account, and we did not have a dedicated team." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6797933) FE Felipe E. CEO > "Being a small company, ADP TotalSource provides a professional HR platform that we can trust and rely on." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534597) TK Tony K. President > "ADP is expensive, and the fees are not very transparent." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7026103) JO Jeffrey O. Owner > "It is easy for employees to access all their information and be able to change their benefits and items without having to involve someone in our..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523383) BR Bryson R. CEO > "Customer service is really bad, takes weeks for a response and resolution to simple items." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322676) LL Lori L. Head of People, North America > "The team collaboration - I have gotten into an amazing grove with my support people. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___7074826) LH Liz H. Office Manager > "Our main gripe is the health insurance options." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) JH Jeffrey H. Partner > "The product, being ablet to provid employees a good selection for benefits is great. Plus, \[sensitive content hidden\] our rep makes me feel like I..." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6316542) SS Scott S. Director, People Operations > "Lack of negotiating flexibility with health insurance renewals." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6347555) AH Alysia H. Assistant Controller > "I love the ease of ADP TotalSource, the confidence I have that I will always be informed of new laws and regulations, and the reporting capabilities." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6520829) RB Richard B. Operations Manager > "Not responsive to questions that need answers such as PTO accrual." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322608) AB April B. VP of Administration and Finance > "To have ADP as a background help, I don't have to worry about the nitty-gritty of HR and Payroll; I trust my team and what they do for us." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534856) DC David C. Chief Operating Officer > "I don't believe we were guided as well as we could have been on the HR services and training that comes with the bundle." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6323128) JF Jonathan F. Corporate Food Service Director > "Has everything for timecards and payroll in one place. Since we have multiple locations, using an app with GPS works well for our staff." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___5014422) TC Tiffany C. Owner > "I don't like that employees can't change their tax info on our system." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6510445) BS Bridgette S. Chief Administrative Officer > "It goes above our needs and the employee support is also great for our employees." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6847801) GV Greta V. Institutional Development Director > "So we are still paying high fees but not longer enjoying the savings of joining the ADP plans." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) GV Greta V. Institutional Development Director > "The convenience of having all functions on one easy-to-use portal." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848227) JS Joe S. President > "too bureaucratic, sometimes hard to solve issues because pass from one division to another. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534558) SB Steven B. Director - Business Services > "Our Business Partner and, Payroll specialist do a wonderful job assisting us and making the whole process flow smoothly." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534587) CD CRAIG D. Owner > "Sometimes I've waited 2 weeks for the Tax department to respond to a Case I opened." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6554632) BR Billy R. External Relations > "Overall we have had a great experience ADP Totalsource giving our employees a higher level of service and benefits that we previously did not have." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6322645) DO Diane O. HR Manager > "customer service response time was an issue." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6851090) LH Liz H. Office Manager > "We are very pleased with ADP TotalSource overall and really like our "team" of HR and Payroll Specialists." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6848734) AW Amanda W. Managing Optometrist > "Sometimes hard to navigate where things are on the website" [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6462248) DK Debra K. Vice President > "ADP TotalSource makes it easy to offer top quality HR services and benefits to our employees. " [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6534771) BH Bobby H. CEO > "Health insurance rates and options aren’t as competitive as I would like." [See full review](https://www.capterra.com/p/113109/ADP-TotalSource/#Capterra___6523068) [View Reviews](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) RO ROCHELLE O. HR Specialist > "The collaborative culture, forward-thinking leadership, and the opportunity to work with cutting-edge HR tech made every day..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) CM Christian M. HR Generalist > "The only thing I dislike is the requirement to include the SSN and DOB when authorizing a new hire since we don’t require..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104) KB Kale B. Senior HR Consultant > "Overall the Neogov has automated over 100 processes for ur organization freeing up more time for our employees to do more of..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018372) JD Jaclyn D. CHRO > "The cons are that the products don’t all talk or transfer data to each other so there is duplication of data input." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371) AM Alondra M. Human Resources Technician > "I like how the product is able to expedite the recruitment process and the hire approval process for the department’s..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346) AM Alondra M. Human Resources Technician > "There were some changes in INSIGHT that I was not notified which changed the recruitment steps which resulted in delays in..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346) KV Kyra V. HR Specialists > "Neogov has taken us from a time of paper resumes to virtual applications ease of scheduling candidates and pulling reports." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018889) MF Meng F. HR Manager > "Software not stable updates Unreliable and breaks things that NG may not know until user reports, and some of the issues..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519351) EC Eric C. HR Systems Administrator > "The Insight and OHC modules provide a very efficient and user-friendly workflow for our HR staff, hiring managers, and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6524396) JT Jailey T. Human Resources Analyst > "Buying each of the modules separately creates a barrier to maintaining and having all that is required." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018198) RO ROCHELLE O. HR Specialist > "From posting jobs to tracking applicants and onboarding new hires, everything is centralized and intuitive." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) SB Silvia B. HR Technician > "The platforms don’t all communicate with each other. And need to duplication of information needs to be done between..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019695) AC Amy C. HR Director > "Neogov offers state of the art technology and services for multiple platforms meeting the needs of a wide range of users." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018891) RF Rachel F. Human resource analyst > "The default card view, and not being able to adjust the column widths on my reports." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523754) MV Marissa V. HR Generalist > "It’s my 3rd year using NeoGov and each year I’ve learned a little for each module (corehr, onboard, eForms, learn, and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018191) HY Haley Y. Human Resources Analyst I > "Modules that lack features that do not allow me to assist customers with their departmental/division processes." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517344) ZG Zolymar G. Sr. Recruitment and Classification Specialist > "It is a great system to track the application process and to generate reports making my job easier.." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019628) MC Maria C. Personnel Analyst > "Sometimes there are very confusing glitches for example moving in to the next candidate and it’s someone not next and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423) VR Verified Reviewer Deputy Administrator > "Connectivity with others; many options to assist with state needs and goals to accomplish tasks and ease workflow." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018321) KD Kristen D. Talent Acquisition Manager > "We do not not currently use beyond insight so the least part until we build out the full HRIS is the lack of us using it" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018188) MA Millicent A. Administrator > "Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019634) KIM Kima-I M. HR Specialist > "When we integrated another module (Perform), it created some issues with Insight." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019110) AB Anna B. Management Analyst > "I like the training material and the ability to see what other users are having issues with or how their process is." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019114) CT Cynthia T. Human Resources Specialist > "We lose information and sometimes reverts to old information that isn’t up to date." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018818) Lori R. Payroll > "Payroll and hr section there are sool many options to keep track of employees really user friendly. ." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018208) MD Maria D. Human Resources specialist II > "I don’t like how when I’m on a written exam or oral exam schedule, there’s no button to take me straight back to the..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523956) JC Jason C. HR Director or Commander of HR > "We currently heavily use insight, which is user friendly and helps us to store required documents easily." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018318) BD Brittany D. Analyst > "It’s a precise and tedious process that requires a significant amount of time and often times cannot be perfected." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360) JA Jakkie A. Management Analyst > "With ever additin of a new application, the system creates more efficiency with in our HR Department." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182) LS Lauren S. HRIS Administrator > "Customer support is kind but many times the depth of the tickets can’t be met which causes long delays in resolving issues" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523409) JD Jaclyn D. CHRO > "It has significantly reduced 150 plus manual tasks for our HR team and organization." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371) SH Steven H. HR Assistant > "Responses from customer support can be slow, especially if the issue is very complex." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018392) CH Chris H. FSA Ii > "I am able to maintain one module that interacts with all of our modules." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018880) AM Angela M. Senior Human Resources Analyst > "Constant updates that break other features that were not part of the update and shouldn't have been effected by those updates" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517687) SD Shannon D. HR Analyst > "It cuts down on my time and allows me to worker smarter, not harder." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298) KK Kimberly K. Manager of Civil Service > "The system does not have a work around for the requirements the NYS Civil Service are required to track." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392) Patricia D. Senio Human Resources Analyst > "Specific to how government agencies recruit for jobs, upgrades to improve product and great service." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018871) BP Belinda P. HR Specialist > "We usually end up hearing from employees because they cannot access their compliance training." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018149) RTM Rio Tess M. Associate HR Analyst > "I think it is a top tier applicant tracking system that aims to streamline full cycle recruitment." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517668) AD Aaron D. Human Resources Analyst > "The updates that are not mentioned or the changes are not communicated." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882) RK Renae K. Human Resources Specialist > "I’ve been using the product, with different employees, for a few years and find that overall, the product has great..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519293) SD Shannon D. HR Analyst > "I have had some trouble with Bulk changes in Perform lately." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298) MC Maria C. Personnel Analyst > "It’s user friendly for regular analysts, there are many features that you can turn in or off for customization and the..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423) AD Aaron D. Human Resources Analyst > "Sometimes there are bugs or glitches." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882) RO ROCHELLE O. HR Specialist > "The platform is incredibly user-friendly and has streamlined so many aspects of the recruitment and hiring process." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) KK Kimberly K. Manager of Civil Service > "Everything we need to track in is hidden and hard to find. When I run a report I do not get the correct information." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392) SC Sarah C. HR Specialist > "There's constant community and resources to keep me updated anytime there is change is being made." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018186) CL Cody L. Recruitment and Compensation Specialist > "I have to go to the dashboard, they won’t show up under print apps." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018254) FA Florine A. Asst Director > "I love it it makes my job easier all of the new products are great however with my agency limited budget it’s hard to afford." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018233) LM Ligia M. Admin Services Analyst I > "Unable to edit forms based on my access." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520311) JN Jabin N. Talent Acquisition Specialist > "I work on it every day and I want to have a better understanding of every new enhancements and functionality asap." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019040) KG Kori G. HR Clerk > "That I can’t convince my command staff that we need additional products such as perform and onboard." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519090) JA Jakkie A. Management Analyst > "I like the variety of applications within the system to make everything more cohesive." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182) TC Tim C. Educational Officer > "Customs forms are not so custom to use especially if you have to edit it." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517615) TD Tung D. HR Specialist > "Love the road maps and enhancements with the consideration of customer input." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018266) DR Dawn R. Senior HR Analyst - Class and Compensation > "Lack of ability to filter in Insight class specs" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518820) AE Aricka E. Administrative Analyst > "This is helpful in processing applications through all recruitment steps." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018281) JL Joanne L. Analyst > "So it feels like we still have to do our own work around to get the off the shelf product to work, which is frustrating at..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517660) CM Christian M. HR Generalist > "I like the user friendly design that it has, as well as the new updates that keep improving the system frequently." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104) KC Kate C. Human Resources Analyst > "Our agency has had some issues with closing out exam plans/recruitments." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518994) EP Emily P. HR business partner > "The ease and customization of the products for all platforms we use." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018358) AB Ashley B. Senior Human Resources Analyst > "That I can’t add more of the same items in the item bank at a time." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518827) RO ROCHELLE O. HR Specialist > "It truly makes life easier—not just for me as a recruiter, but also for our hiring managers and candidates." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) HB Heather B. Talent Acquisition Specialist > "I don’t like that in OHC you can’t print an interview schedule." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519189) LS Laura S. Organizational development coordinator > "Good- solid, affordable platform that helps gov agencies get into the digital world." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019107) AH Ann H. Health and Productivity Manager > "Having difficulty with printing applications." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018184) MC Marcos C. HR Director > "It has transformed our entire process and we are getting more applications than we ever had before." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018288) JW Janine W. Chief Operating Officer > "Sometimes if a manager hasn’t used the system for awhile, it’s confusing to navigate your way through." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517527) BD Brittany D. Analyst > "The return of qualified applications has been a game changer for our organization." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360) RV Rosalia V. HR Technician > "I’m still learning the basics however sometimes I feel I don’t use all the tools in the program." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018811) JC Jessica C. Sr benefits analyst > "So I have a lot to learn, but I am hopeful that we will begin maximizing our efficiency with additional service services and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018148) SH Stephanie H. Personnel Analyst > "Sometimes glitchy and customer support is not the same for level of knowledge" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517447) JT Jennie T. Compensation and benefits administrator > "They also listen to user feedback and implement ideas to make the system easier and more accommodating." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018899) KL Kasama L. Hr manager > "Not as customizable as we would like." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019745) AS Alexis S. Human Resources Administrator > "We know not all changes are made overnight but always appreciate feeling heard and thoughts are taken to development for..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018277) HC Heather C. Personnel Program Administrator > "Too many screens and clicks for the entire recruitment process." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520544) YJ Yovana J. Human Resource Manager > "At first I was nervous with navigating the system, but now I am happy that I am able to streamline our processes." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018942) BL Brandie L. HR Director > "The implementation was/is hard...constructing the environment and learning it at the same time is extremely hard." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523741) BJ Barb J. HR Director > "Comprehensive system that allows for consistent and efficient data collection." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520220) AP Arcenia P. Chief Deputy > "Every portion of it is costly or you need one product in order to use the another" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523412) [View Reviews](https://www.capterra.com/p/248680/NEOGOV/reviews/) ## User interface [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) 4.24 (457) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/) 4.48 (850) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit 360 Degree Feedback 207 Important Access Controls/Permissions 150 Important Activity Dashboard 120 Important ADP TotalSource Top features 38/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/113109/ADP-TotalSource/#features) NEOGOV 26/41 - 360 Degree Feedback - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Applicant Tracking - Approval Process Control - Benefits Management - Calendar Management - Compensation Management - Compliance Management - Customizable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Employee Database - Employee Engagement - Employee Management - Generative AI - Goal Management - HR Management - Learning & Development - Mobile App - Offboarding - Onboarding - Payroll Management - Performance Management - Predictive Analytics - Recruitment Management - Reminders - Reporting/Analytics - Self Service Portal - Sick Leave Tracking - Succession Planning - Surveys & Feedback - Third-Party Integrations - Time & Attendance - Time Off Management - Training Management - Workflow Management [See all features](https://www.capterra.com/p/248680/NEOGOV/#features) ### Recognition ADP TotalSource is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to NEOGOV ### Deployment & support ADP TotalSource Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos NEOGOV Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ADP TotalSource - By ADP - Located in United States - Founded in 1942 NEOGOV - By NEOGOV - Located in United States - Founded in 1998 ## Popular Comparisons [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-113109/WebPay-vs-ADP-TotalSource) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [100Hires](https://www.capterra.com/p/206957/100Hires/)[4.88 (1,120)](https://www.capterra.com/p/206957/100Hires/reviews/) Contact vendor for pricing Price $49/month 4.3 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/206957-248680/100Hires-vs-NEOGOV) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,767)](https://www.capterra.com/p/172127/Rippling/reviews/) Contact vendor for pricing Price $8/month 4.2 Features 4.8 4.1 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113109-172127/ADP-TotalSource-vs-Rippling) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-248680/WebPay-vs-NEOGOV) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.59 (3,404)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.2 Features 4.4 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-113109/BambooHR-vs-ADP-TotalSource) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,925)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130706-248680/ZipRecruiter-vs-NEOGOV) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Connecteam](https://www.capterra.com/p/153140/Connecteam/)[4.64 (5,189)](https://www.capterra.com/p/153140/Connecteam/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.5 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/113109-153140/ADP-TotalSource-vs-Connecteam) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[4.64 (1,261)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Contact vendor for pricing Price $25/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/226634-248680/CEIPAL-ATS-vs-NEOGOV) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[4.42 (7,198)](https://www.capterra.com/p/155895/WorkforceNow/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113109-155895/ADP-TotalSource-vs-WorkforceNow) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[4.49 (7,566)](https://www.capterra.com/p/161381/Indeed/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.4 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161381-248680/Indeed-vs-NEOGOV) [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)[4.24 (457)](https://www.capterra.com/p/113109/ADP-TotalSource/reviews/) vs [Paycom](https://www.capterra.com/p/130949/Paycom/)[4.40 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.2 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113109-130949/ADP-TotalSource-vs-Paycom) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.49 (1,214)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Contact vendor for pricing Price $30/month 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/125768-248680/Zoho-Recruit-vs-NEOGOV)