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ADP TotalSource vs NEOGOV: Which is a better fit?

Updated on December 16th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 10,193 reviews from Human Resources users.
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
4.2
API
--
Employee Database
4.3
HR Management
4.2
Customizable Branding
NA
% Fit
Not enough reviews
Feature ratings
Payroll Management
3.7
API
3.0
Employee Database
4.3
HR Management
4.3
Customizable Branding
--
User satisfaction
4.2
User reviews388
Ease of use
4.1
Functionality
4.2
Value for money
3.8
Customer support
4.1
4.5
User reviews782
Ease of use
4.3
Functionality
4.3
Value for money
4.3
Customer support
4.3
Price starts from
--
Not provided by vendor
Free version
Free trial
--
Yearly subscription
Free version
Free trial
Best for

Small and mid-sized businesses looking to find and keep employees, offer cost-effective employee benefits, keep up with employment regulations, grow, and more.

NEOGOV is a one-stop HR suite designed to streamline everyday HR processes within public sector organizations.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Brandon m
President
1.0

Brandon M.: Hi, my name's Brandon. I am president at Visual Language Professionals. Rating for ADP TotalSource would be a one out of five. Prior to ADP TotalSource, we initially started off on QuickBooks Online, and then we transitioned to Gusto for our payroll and benefits and eventually ended up with ADP. ADP offered better pricing on health, and dental, and vision insurance. And initially, during the sales process, we were promised better technology. It was painful. I think at that time, ADP was undergoing some internal changes on how they brought new clients on board, so we had to sign a lot of the same documents three, four, or five times while they figured out their electronic signature software. We went through several different project managers, and it took about double the length of time that they had initially quoted us. I would say that ADP TotalSource is not a good fit for small businesses that don't have a lot of resources dedicated to troubleshooting the software. If you're looking for a solution that provides quick and responsive support, they would not be my recommendation. I think there are better companies out there that provide stronger service for small businesses like mine.

How Capterra sources reviews
View all video reviews
Jason A
Commander
5.0

Jason: Hi, my name is Jason. I am a Lieutenant. I give NEOGOV a five out of five. And for more reviews like this, please click below. I work in the government industry, and obviously we need a streamlined approach to recruiting, hiring, and onboarding of new employees. And NEOGOV has really helped bring that all together in a very streamlined process. What I like most about NEOGOV is the fact that it is cloud based. We no longer have to keep a huge amount of paper files on hand for new applicants and job processes. We're able to manage a lot of the stuff in the cloud. It's easily accessible if we have employees working remote and handling background checks and setting up parts of the testing process, and it really helps out on that end. I really don't have much to say in the negative aspect about NEOGOV. I was not part of the decision making process to bring that on to our organization, and I really didn't have much training provided to me when I started using NEOGOV, but it was rather an easy system and program to pick up on my own, and really has helped save us some time and provided some different ways to access recruiting and testing materials for remote workers.

How Capterra sources reviews
View all video reviews
User interface
113109 video thumbnail}
1 Video
248680 video thumbnail}
1 Video
113109
3 screenshots
248680
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
360 Degree Feedback
207
Important
Access Controls/Permissions
388
Important

ADP TotalSource

23/38
  • 360 Degree Feedback
  • Calendar Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Employee Engagement
  • Goal Management
  • Mobile App
  • Offboarding
  • Reminders
  • Succession Planning
  • Surveys & Feedback
  • Time & Attendance
  • Time Off Management
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • API
  • Applicant Tracking
  • Approval Process Control
  • Benefits Management
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Document Management
  • Employee Database
  • Employee Management
  • HR Management
  • Learning & Development
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Reporting/Analytics
  • Self Service Portal
  • Sick Leave Tracking
  • Third-Party Integrations
  • Training Management
See All features
Hide Human Resources Software Features -

NEOGOV

23/38
Show Human Resources Software Features +
ADP TotalSource
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
NEOGOV
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ADP TotalSource
  • By ADP
  • Located in Canada
  • Founded in 1942
NEOGOV
  • By NEOGOV
  • Located in United States
  • Founded in 1998
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