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ADP TotalSource vs MELP: Which is a better fit?

Updated on February 17th, 2025
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Summary
Key features rated by users
Features selected based on 3,158 reviews from Benefits Administration users.
% Fit
High performer
Feature ratings
Payroll Management
4.2
Online Benefits Enrollment
4.3
Health Insurance Administration
4.1
Employee Database
4.3
Employee Benefits Administration
4.6
% Fit
Missing features
Not enough reviews
Feature ratings
Payroll Management
NA
Online Benefits Enrollment
4.7
Health Insurance Administration
NA
Employee Database
NA
Employee Benefits Administration
4.5
User satisfaction
4.2
User reviews389
Ease of use
4.1
Functionality
4.2
Value for money
3.8
Customer support
4.1
4.7
User reviews15
Ease of use
4.9
Functionality
4.3
Value for money
4.6
Customer support
5.0
Price starts from
--
Not provided by vendor
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Small and mid-sized businesses looking to find and keep employees, offer cost-effective employee benefits, keep up with employment regulations, grow, and more.

MELP platform serves both Small and Medium Organizations, as well as Enterprise clients. Multi-language platform and international marketplace let you connect remote teams globally.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Brandon m
President
1.0

Brandon M.: Hi, my name's Brandon. I am president at Visual Language Professionals. Rating for ADP TotalSource would be a one out of five. Prior to ADP TotalSource, we initially started off on QuickBooks Online, and then we transitioned to Gusto for our payroll and benefits and eventually ended up with ADP. ADP offered better pricing on health, and dental, and vision insurance. And initially, during the sales process, we were promised better technology. It was painful. I think at that time, ADP was undergoing some internal changes on how they brought new clients on board, so we had to sign a lot of the same documents three, four, or five times while they figured out their electronic signature software. We went through several different project managers, and it took about double the length of time that they had initially quoted us. I would say that ADP TotalSource is not a good fit for small businesses that don't have a lot of resources dedicated to troubleshooting the software. If you're looking for a solution that provides quick and responsive support, they would not be my recommendation. I think there are better companies out there that provide stronger service for small businesses like mine.

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User interface
113109 video thumbnail}
1 Video
No videos provided by vendor
113109
3 screenshots
267298
3 screenshots

ADP TotalSource

Top Features
43/50
  • ACA Reporting
  • Configurable Workflow
  • Data Import/Export
  • Leave Tracking
  • Real-Time Reporting
  • Reminders
  • Workflow Management
  • Activity Dashboard
  • API
  • Applicant Tracking
  • Attendance Management
  • Attendance Tracking
  • Benefits Administration Outsourcing
  • Benefits Dashboard
  • Benefits Management
  • COBRA Administration
  • Compensation Management
  • Compliance Management
  • Customizable Reports
  • Deduction Management
  • Disability Insurance Administration
  • Document Management
  • Document Storage
  • Employee Benefits Administration
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • FMLA Administration
  • Health Insurance Administration
  • HIPAA Compliant
  • HR Management
  • HSA/FSA Administration
  • Life Insurance Administration
  • Online Benefits Enrollment
  • Payroll Management
  • Performance Management
  • Provider Management
  • Recruitment Management
  • Reporting/Analytics
  • Reporting & Statistics
  • Retirement Plan Management
  • Self Service Portal
  • Sick Leave Tracking
  • Third-Party Integrations
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Vacation/Leave Tracking
See All features
Hide Benefits Administration Software Features -

MELP

5/50
Show Benefits Administration Software Features +
ADP TotalSource
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MELP
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ADP TotalSource
  • By ADP
  • Located in Canada
  • Founded in 1942
MELP
  • By MELP
  • Located in Netherlands
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