# Compare LogicMonitor vs OpsGenie 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare LogicMonitor and OpsGenie based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113371-170236/LogicMonitor-vs-OpsGenie

---

# LogicMonitor vs OpsGenie Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

LogicMonitorOpsGenie2/4 selected

[LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)[4.6 (119)](https://www.capterra.com/p/113371/LogicMonitor/reviews/)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.6 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

[## LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)[4.6 (119)](https://www.capterra.com/p/113371/LogicMonitor/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

Based on [119 reviews](#user-reviews)

Positive

109

Neutral

10

Negative

0

[## OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[4.6 (154)](https://www.capterra.com/p/170236/OpsGenie/reviews/)

Starting Price

$11.55/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.3

Customer Service

4.6

Reviews Sentiment

Based on [154 reviews](#user-reviews)

Positive

150

Neutral

2

Negative

2

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,276 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

4.7

Security Tools

NA

Real-Time Monitoring

4.7

Remote Monitoring & Management

4.9

\--%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

3.8

Security Tools

NA

Real-Time Monitoring

4.5

Remote Monitoring & Management

NA

User satisfaction

User satisfaction

4.6

User reviews[119](https://www.capterra.com/p/113371/LogicMonitor/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.3

Customer support

4.6

User satisfaction

4.6

User reviews[154](https://www.capterra.com/p/170236/OpsGenie/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$3Other, Per Month

-   Free version
-   Free trial

Price starts from

$11.55Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

LogicMonitor helps enterprises and managed service providers gain IT insights with comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform.

Best for

SMB and Mid & Enterprise

## User reviews

Pros & cons

AI

Andrew I.

Infrastructure Specialist

> "It did not take long to add the servers we want to monitor, and we are enjoying all the options to monitor..."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___6767228)

BM

Bryan M.

Network Engineer

> "LogicMonitor is significantly more expensive than some competitors for similar products and has a less robust..."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4804968)

MR

Mathieu R.

Programmeur Jouabilité

> "LogicMonitor gave me a clear picture of system health without requiring long setup sessions."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___7052440)

SM

Shriram M.

System Administrator

> "Reporting customization is low, needs more flexibility"

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4804285)

JF

Javier F.

Partners Responsible

> "The customizable dashboards and automated alerts are incredibly helpful for keeping track of our network..."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___6481038)

VR

Verified Reviewer

Client Lead

> "Can’t integrate with internal tool"

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___6245656)

GM

Giacomo M.

Communications Manager

> "It is easy to monitor our IT environments using this powerful platform."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___7015387)

PS

Phil S.

LAN/WAN Engineer

> "This is supposed to replace our existing monitoring tools, but has caused extreme frustration with those of us..."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4802867)

TL

Tim L.

Systems Engineer

> "Our goals were to deploy a product that would provide a single status view of our infrastructure, help us..."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4803033)

TH

Travis H.

Network Engineer

> "The hardest part was setting up a triage of alerts during business and non-business hours. "

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4802634)

PV

Paul V.

Head of Operations

> "I am impressed by the amazing capabilities of LogicMonitor."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___6614830)

AS

Assi S.

Application Developer

> "It is not as easy to use for the non IT staff"

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___6179870)

DA

Dave A.

Development Manager

> "I love how I can easily see the health of a system or application and get alerted when thresholds are met"

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4804805)

AP

Anousak P.

System Administration

> "Integrating servers into application can be clunky."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4803073)

AI

Andrew I.

Infrastructure Specialist

> "The scripting is extremely powerful."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___6767228)

TL

Tim L.

Systems Engineer

> "Reporting not as customizable as desired"

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4803033)

LF

Leon F.

Business Analyst

> "it's a good tool to monitor systems and get notifications for critical issues."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4807836)

KT

Kirby T.

Sr. Network Engineer

> "In the past, I was forced by budgetary constraints to stop using it."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4802989)

TL

Todd L.

Cloud Engineer

> "I also like the formatting of the alert emails and the fact that you can reply with certain language to take..."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4803182)

RB

Ritchie B.

Systems Engineer

> "Seems to lag compared to previous on-prem solutions."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4802885)

William G.

Manager Cloud Operations

> "Flexible data sources is probably in my opinion the greatest feature of LM. "

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4839582)

CH

Craig H.

Manager for infrastructure Operations

> "Can be difficult to use, due to having so many features."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4802954)

PE

Pete E.

Head of IT Services

> "It is also easy to navigate and quick to respond."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___6707107)

DR

Don R.

Partner

> "Our less experienced technicians struggled to learn to use it. "

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#SoftwareAdvice___2475815)

KT

Kirby T.

Sr. Network Engineer

> "Even with it's price tag being somewhat painful, LogicMonitor is my favorite monitoring system for my network. ..."

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#Capterra___4802989)

DR

Don R.

Partner

> "It was too hard to configure. "

[See full review](https://www.capterra.com/p/113371/LogicMonitor/#SoftwareAdvice___2475815)

[View Reviews](https://www.capterra.com/p/113371/LogicMonitor/reviews/)

JaK

Jarosław K.

Director of Support

> "OpsGenie is a great tool for the proactive monitoring of your infrastructure. If your agents spend a decent amount of time in..."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

MR

Mathieu R.

Programmeur Jouabilité

> "The mobile app sometimes felt a bit slower than the web version, though nothing that impacted urgent alerts."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___7052455)

JaK

Jarosław K.

Director of Support

> "A big plus is its integration with Jira Service Management and the ability to create tickets whenever an issue is detected."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

FS

Francisco S.

Developer

> "The interface can be a bit complex to navigate at times, and the reporting features could use some improvement."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6556597)

AB

Ash B.

President

> "The options to integrate are vast and have the ability to connected to almost anything you want to monitor and alerting is amazing"

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___7042549)

VR

Verified Reviewer

IT Manager

> "It was very simplistic and basic compared to PagerDuty, I hope the price reflected that."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6868277)

JaK

Jarosław K.

Director of Support

> "What I like the most about OpsGenie is its ability to integrate with other tools our company is using, e.g. Slack and Icinga."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6721114)

PD

Philippe D.

Senior SRE Engineer

> "In my opinion the lack of real-time dashboard of the alerts is a big miss."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___4867076)

GT

Gary T.

Solution Designer

> "What I liked most about OpsGenie is how it streamlines incident management and on-call coordination."

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___6768684)

SG

Shitij G.

Software Engineer

> "Incident management plan is not cheap"

[See full review](https://www.capterra.com/p/170236/OpsGenie/#Capterra___4528168)

[View Reviews](https://www.capterra.com/p/170236/OpsGenie/reviews/)

## User interface

[LogicMonitor](https://www.capterra.com/p/113371/LogicMonitor/)

4.60 (119)

[OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)

4.62 (154)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

LogicMonitor

Top features

17/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/113371/LogicMonitor/#features)

OpsGenie

12/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Process/Workflow Automation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management

[See all features](https://www.capterra.com/p/170236/OpsGenie/#features)

### Recognition

No recognitions have been awarded to LogicMonitor

No recognitions have been awarded to OpsGenie

### Deployment & support

LogicMonitor

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

OpsGenie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

LogicMonitor

-   By LogicMonitor
-   Located in United States
-   Founded in 2008

OpsGenie

-   By Atlassian
-   Located in United States
-   Founded in 2013

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