# Compare Phorest vs ZENOTI 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Phorest and ZENOTI based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113530-131057/Phorest-Salon-Software-vs-ZENOTI --- # Phorest vs ZENOTI Features and Cost Comparison Last updated May 4th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PhorestZENOTI2/4 selected [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) [## Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [431 reviews](#user-reviews) Positive 410 Neutral 11 Negative 10 [## ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.4 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting Price $300.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.3 Customer Service 4.6 Reviews Sentiment Based on [1,256 reviews](#user-reviews) Positive 1,092 Neutral 95 Negative 69 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,974 reviews from salon software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings Appointment Scheduling 4.3 Mobile Access NA Confirmations/Reminders 4.4 Calendar Management 4.6 Online Booking 4.5 81%Fit High performer Feature ratings Appointment Scheduling 4.5 Mobile Access 5.0 Confirmations/Reminders 4.3 Calendar Management 4.4 Online Booking 4.5 User satisfaction User satisfaction 4.8 User reviews[431](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.4 Customer support 4.8 User satisfaction 4.4 User reviews[1,256](https://www.capterra.com/p/131057/ZENOTI/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.3 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $300Per Month - Free version - Free trial Best for Best for Phorest is used by over 10,000 businesses and over 155,000 professionals worldwide. Best for #1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control. ## User reviews Pros & cons SS Syed S. Secretary > "I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management softwares,..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175) MI Maria I. Director of Operations > "I wish the new app for guests would allow us to manage the guests who use the "rebook previous appointment" tool, as it has been hard..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611) SS Syed S. Secretary > "I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment through a..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175) CQ Christina Q. Owner Operator > "My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094226) Heather E. Director of Team Development > "We are a salon company with 5 locations and navigating Phorest can sometimes be overwhelming, the ability to receive personalize..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6877309) MM Mario M. Salon owner > "The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7097485) FD Felor D. salon Davachi by Felor > "I am running my business with Phorest Company study and their trusted, and never anything wrong with the app you can run your..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094418) SM Sherrilyn M. Operations Manager > "I do not like the fact you can't create a schedule for the breaks to appear in certain peoples schedule and need to do it one by one." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145) LGG Luisa Gladymir G. CEO > "Phorest played a major role in saving my company, especially through the Staff Performance tools, which keep my team engaged and..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927) AW Angela W. Salon owner > "Overall fair, has improved over the last year, but I’m getting frustrated with the lack of bug fixes for waitlist and package updates." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094198) LH Laura H. Salon Ops Manager > "The client management features are easy to navigate, allowing staff to store notes, preferences, and history for a personalized..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085) NE Nelly E. Hair stylist > "The least I like is I can’t scroll through all my clients on the app like I can on a computer." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094196) SM Sherrilyn M. Operations Manager > "The fact there is such supportive staff who are always quick to help when we are in need, there is also a support button with step by..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145) MH Michelle H. Director of Education > "Sometimes when using a laptop or desktop computer, it takes a long time before the reports open, or before I can see the client..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855) LH Laura H. Salon Ops Manager > "Its intuitive interface makes scheduling appointments fast and simple, even for staff with minimal technical experience." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085) NF Nichole F. Owner > "I don’t like the that the online booking isn’t a request for an appointment." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477) LGG Luisa Gladymir G. CEO > "Their Marketing Suite was a lifeline during the pandemic and a devastating flood, helping me stay connected with guests." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927) LP Lauryn P. Salon Coordinator and Online Representative > "I still have open support tickets from 10 months ago that haven’t been resolved or followed up on." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095556) NF Nichole F. Owner > "It has been good however, sometimes my text reminders don’t go through to every guests." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477) AAA April Arreola A. salon leader and marketing director > "the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874617) DF DENNIS F. Owner > "All the reports which are available make monitoring your business relatively simple." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492) MH Michelle H. Director of Education > "Also the waiting list feature should not be specific to a certain date or time." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855) NC Nina C. CEO > "We use the paid ads feature and it has increased bookings, and revenue." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117) TY Tori Y. CEO > "It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be finished,..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) NC Nina C. CEO > "The reporting shows us how effective the ad is, and how it measures against industry averages." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117) ML Matt L. Manager > "The customers that state they have difficulties usually say it has to do when they are entering in the email." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880636) Sheridan C. Owner, Educator > "We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874064) JG Jami G. Owner > "The system is very slow, it freezes up and makes it very difficult to work with." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6457440) KK Kendra K. Owner > "Every time I need a number to support my teams growth it is so easy to find!" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320) SO Sean O. Owner > "I don’t think there’s currently a better product at this price point." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094530) KK Kendra K. Owner > "Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing!" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320) AB Angelica B. University Intern > "The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4845208) MR Maria R. Salon owner and stylist > "The app and desk top are Easy to use and always works well for the salon staff and clients." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094218) TY Tori Y. CEO > "Customer service is bad." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) MI Maria I. Director of Operations > "We can see the results of our referral program and monetize it." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611) TY Tori Y. CEO > "Onboarding was horrible." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) OM Oxana M. Owner and Stylist > "We enjoy it and usually find whatever we can't find, the customer support is able to help us with pretty quickly." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6882266) TY Tori Y. CEO > "This company has horrible customer service." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) NP Natasha P. Owner > "I love that they do a yearly audit too." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722) PT Pamela T. President > "Too many reports that are too complex and not user-friendly. " [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6249758) JA James A. Manager > "The staff we interact with and support we get are truthfully our favorite part." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094206) GD Gm D. KTF > "It is less powerful when you want to select multiple services in one appointment - still works but a little more confusing." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4651521) DF DENNIS F. Owner > "Scheduling system is easy to use and provides a lot of flexibility." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492) KL Kaitlin L. Owner > "The marketing is inferior, difficult to share reviews, difficult to modify existing prices and services" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4126195) GC Garrett C. Business Owner > "sensitive content hidden\] is amazing, she helped us go paperless, automate marketing and helped us save 5 hrs a day by helping us use..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579559) EU Ela U. spa manager > "quite limited with reporting, cant store credit card details, can have only one confirmation email and can't re-send it." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470) SS Susan S. Owner > "Phorest is very versatile, so it offers options that work with each salon's specific needs." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579526) VR Verified Reviewer CEO > "Also if you have multiple sites, none of their reports or stock inventory work across multiple locations so you have to go into each..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311) NF Nichole F. Owner > "It’s helpful when running reports" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477) VR Verified Reviewer CEO > "For example they introduced a feature called client reconnect which is supposed to text clients when they are overdue their..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311) LH Laura H. Salon Ops Manager > "Overall, the system significantly improves efficiency and provides a smooth, hassle-free user experience." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085) EU Ela U. spa manager > "a very basic system, not quite what I would like in the busy spa" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470) AR Adriana R. CEO > "We are very happy with the switch weed from ClienTrak software." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094220) VR Verified Reviewer Owner > "Way to expensive for the service you receive." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3189273) NP Natasha P. Owner > "I like the weekly reports and all that too." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722) VR Verified Reviewer CEO > "They charge inflated prices for simple things and hide the charges so you aren't aware of them. " [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311) LGG Luisa Gladymir G. CEO > "The appointment schedule system is very intuitive and easy to learn, which makes training staff smooth and efficient." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927) CV Chris V. owner > "Another thing I disliked was the customer service never wanted to fix a situation, just to help make an issue right." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2462229) [View Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) DO David O. General Manager > "Zenoti also plays a key role in supporting compliance and protecting the business by maintaining proper documentation, digital records, and secure client..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) Caitlin Q. Owner > "Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664) JF Jeannine F. Owner, Nurse Practitioner > "The onboarding team ( \[sensitive content hidden\]) were all so patient and helpful as I navigated my way through sending my forms and services etc and..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850) DO David O. General Manager > "One of the few drawbacks of Zenoti is that some tasks or setups can require multiple steps to complete correctly, which can make the process feel a bit..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) JB Jonathan B. Director > "We recently transitioned from Square to Zenoti, as our medispa required a more robust and comprehensive platform to support our growing needs. While the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6842460) Kelsea R. Owner > "Their guides are outdated, showing features and settings that no longer exist, which makes an already complicated system even more frustrating." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) DO David O. General Manager > "Zenoti is a comprehensive, all-in-one software solution designed to support the full operational needs of a medical spa." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7133514) AM Abbie M. Clinical assistant > "There is no ability for your staff to practice operations until you have launched so everyone feels incredibly unprepared for daily, weekly, and monthly..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6811289) EB Erika B. Massage Therapist > "It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) PN Patricia N. Owner > "I feel like the ability to search for educational videos I need in the platform is not easy for example I wanted to search add-ons when I typed it in the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6816509) JD Johna D. Director of Operations > "Scheduling was pretty user friendly and there’s a price check option to save time when a patient needs a quick check out or has an inquiry." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7047597) Caitlin Q. Owner > "It was so over built that simply changing the pricing of a product required going into several different places to do so." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7085664) EB Erika B. Massage Therapist > "There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) EB Erika B. Massage Therapist > "Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7029053) Nicole R. Business Operations > "They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season!" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7089210) Kelsea R. Owner > "Messages go unanswered. When he does respond, it’s usually “I’ll get back to you,” and then nothing." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) JP Jakob P. Business Systems Manager > "Zenoti has been great for running our all our activity within our clinics, the most beneficial part though would be the seamless experience between..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6752856) Kelsea R. Owner > "That might be tolerable if their documentation was accurate—but it’s not." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) KP Karen P. Assistant Manager > "We have 3 locations and Zenoti was so patient with us so that we could go live with each location at separate times allowing us to focus on the training..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6425748) KO Kim O. Practice Manager > "At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) LW Leah W. Practice Manager > "The amount of information and customization available can be overwhelming but once you have it set up with the help of your Zenoti success team, it makes..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6471704) MC Michelle C. Assistant Salon manager > "there are also a number of things that I do not like about with ringing up products on a ticket/invoice and that I have to re-enter the stylist initials..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197) TB Tina B. Executive Assistant > "The integrated zoom, email, and texting features are extremely beneficial." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7068311) KO Kim O. Practice Manager > "Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) BB Brady B. Owner > "The migration of all my data, including payment tokens, forms, etc. was pretty impressive also." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7006582) ED Erin D. Operations > "The reporting can be a little restrictive at times despite how customisable they are." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6820739) Jacinda P. Vice President of Store and Franchise Operations > "Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128656) DB Destinie B. Patient Coordinator > "It's something not easily transferable to employees and requires a lot of attention to train coworkers." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7025180) EG Emily G. NURSE PRACTITIONER > "Robust, all in one platform that has many features to help my med spa." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451) RY Rachel Y. Owner, Trichologist, Hair Extension Specialist, Educator > "Figuring out where certain features were located was a bit challenging at first, even with training." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7021200) AA Alonzo A. Founder > "The QuickBooks and payroll integration has been a time saver for us." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7058560) Kelsea R. Owner > "I have outstanding issues from months ago that are still unresolved with zero explanation." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7130610) YL Yeliz L. Manager > "Once everything is set up Zenoti works very well and makes both booking appointments easy for both staff members and for customers." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6821699) AL Amy L. Salon and spa owner > "Training isn’t showing up anymore?" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447) JF Jeannine F. Owner, Nurse Practitioner > "Liking alot that leads coming in through website sts firecylg integrated into zenoth." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7128850) DR Danielle R. Director of Operations > "Cons - Organization of EMR charting, including photos and settings are difficult to navigate through, needing help from support frequently, being forced to..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5012573) EG Emily G. NURSE PRACTITIONER > "The system is highly customizable which was very important for me as a business owner." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7078451) Gabrielle T. Brand Designer, Social Media and Marketing Manager > "There are some system settings that can be difficult to work around sometimes." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6878743) SC Sarah C. Marketing Manager > "Really like the advanced target segmenting, automated marketing capabilities and advanced reporting." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016) EC Ethan C. COO > "Any communication that comes through the actual support portal on the zenoti dashboard takes WAY too long to respond." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6449866) KO Kim O. Practice Manager > "We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) MC Michelle C. Assistant Salon manager > "I absolutely am not a fan of booking appointments on zenoti especially rebooking a guest from their invoice." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6662197) TP Tiffany P. Manager > "His deep knowledge of Zenoti, paired with his unmatched attention to detail and strong problem-solving skills, made all the difference." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6833542) SF Samantha F. Director of Operations > "One main issue was with the transfer of data into a patient gallery." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6493410) SS Stuart S. President, Business Development > "Real-time analytics and reports provide valuable insights into business performance, aiding in strategic decision-making." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929) KW Kerri W. Owner and Nurse > "It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097) JK Jenyce K. VP of Operations > "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000) KL Kelly L. Spa Director > "The SSG also shows up oddly on my summary reports." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6846168) JK Jenyce K. VP of Operations > "Appointment management, customer support & patient management as best the best and I've worked with 5 softwares now." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6866000) TF Tracy F. Business Owner > "It rarely syncs on its own so therefore if you are busy and a customer calls (again we get a lot of calls now because their system sucks) and you schedule..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___4865160) AL Amy L. Salon and spa owner > "The support before integration and the steps were very detailed and on schedule." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7123447) TA Traci A. Operations Manager > "Nothing works and it takes support FOREVER TO respond and complete open tickets." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6437522) TK Tianna K. HAirdresser > "The integration and the way that it keeps you informed within the salon practices and also supports the success of the salon" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6765112) FP Folake P. Owner > "With all the add ons there is extra cost especially when you have multicentres" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6647333) SS Stuart S. President, Business Development > "Zenoti has revolutionized my dermatology practice with its comprehensive marketing and office management capabilities." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6355929) VM Veronique M. Owner > "Hard to reach sales after the deal is done - i need some info from him but unable to have him reply" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6804936) SB Staci B. President > "The on-boarding process is helpful to set up a base for the system, and support is there to help you as you grow." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6836237) LO Lori O. Massage Therapist > "Fortunately, we have not updated all of our devices (our entire front desk staff revolted and refuses to run the V2 update), so I could take a photo of the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___5020789) AL Alina L. Program Manager > "We were excited to have guidelines in the photo captures integrated in the forms." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7026595) ST Simone T. Management team > "It's difficult to navigate." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7112224) MB Megan B. Chief Operating Officer > "It is by far the most advanced software I have found from a reporting and financial standpoint as well as infinite customization." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6303313) LH Larry H. CEO > "In IT for 40 years, Poor Design- have to jump around to different areas to complete a task, not well thought out(not from an owners perspective), Poor..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#SoftwareAdvice___6027285) TP Teresa P. Campus Director > "Additionally, the ability to access the platform from anywhere provided flexibility and convenience, which is essential in a fast-paced environment." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6494033) KW Kerri W. Owner and Nurse > "They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807097) MB Megan B. Chief Operating Officer > "We are still in the very early stages so are still learning to use some of the features and functionality - but I will say that I have been part of several..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6303313) SW Sara W. Manager > "Sometimes a little glitchy, sometimes a little fussy." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6443081) KO Kim O. Practice Manager > "Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7014585) KV Katherine V. Spa Manager > "Technical support is hard to come by and the tech support agents do not always fully understand the questions you're trying to ask." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6802328) LM Lauren M. Owner-Practice Manager > "Really appreciated the reporting capabilities as well as the built in marketing for emails and texts to our guests." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6568204) KY Kaitlyn Y. Office Manager > "My employes struggle using the app compared to the desktop version." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6648759) CG Colette G. Lead Clinician > "He has been consistently available to answer all questions and work through road bumps." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___7067880) MF Melissa F. BDM-Business Development Manager > "Their approach, which seems geared towards extracting additional fees for basic functionalities, suggests a profit-driven ethos that neglects the needs of..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) LF Laura F. Manager of Operations > "Her insights into optimizing our operations within Zenoti have already proven beneficial. Although we’re still in the early stages of going live, we’re..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6650128) MF Melissa F. BDM-Business Development Manager > "In conclusion, while Zenoti offers valuable features, the lack of proactive support and additional charges for essential functionalities detract from its..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) PB Paul B. Owner > "A full featured product that eliminates the need for integrating a variety of solutions for different business needs." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6401072) MF Melissa F. BDM-Business Development Manager > "Furthermore, the response from Zenoti support was less than satisfactory, offering to add 7500 emails for an additional $200 instead of acknowledging the..." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6296728) SC Sarah C. Marketing Manager > "The system is very detailed and advanced from a booking and business management standpoint." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6844016) SK Sheldon K. Spa Director > "So if you step away from your desk and get delayed all your progress is instantly lost when working on reports, email campaigns, etc. " [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6287851) SF Susanna F. CEO > "It has incredible details that can be set up tailoring to our preferences." [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6807947) AM Angel M. Manager > "Formatting forms was difficulty just because I had never done it before" [See full review](https://www.capterra.com/p/131057/ZENOTI/#Capterra___6634607) [View Reviews](https://www.capterra.com/p/131057/ZENOTI/reviews/) ## User interface 4.77 (431) 4.44 (1,256) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Phorest 34/41 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Scheduling - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Mobile App - Customer Surveys - Customizable Branding - Discount Management - Drag & Drop - Electronic Forms - Electronic Payments - Email Marketing - Employee Management - For Salons and Spas - Generative AI - Inventory Management - Loyalty Program - Marketing Management - Mobile Access - Multi-Location - Online Booking - Online Store - Payroll Management - Point of Sale (POS) - Recurring Appointments - Reporting & Statistics - Reputation Management - Reviews Management - SMS Marketing - Third-Party Integrations - Transaction History - Waitlist Status Tracking [See all features](https://www.capterra.com/p/113530/Phorest-Salon-Software/#features) ZENOTI Top features 36/41 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Scheduling - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Mobile App - Customer Surveys - Customizable Branding - Discount Management - Drag & Drop - Electronic Forms - Electronic Payments - Email Marketing - Employee Management - For Salons and Spas - Generative AI - Inventory Management - Loyalty Program - Marketing Management - Mobile Access - Multi-Location - Online Booking - Online Store - Payroll Management - Point of Sale (POS) - Recurring Appointments - Reporting & Statistics - Reputation Management - Reviews Management - SMS Marketing - Third-Party Integrations - Transaction History - Waitlist Status Tracking [See all features](https://www.capterra.com/p/131057/ZENOTI/#features) ### Recognition No recognitions have been awarded to Phorest ZENOTI is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Phorest Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ZENOTI Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Phorest - By Phorest Software - Located in United States - Founded in 2005 ZENOTI - By Soham Inc dba Zenoti - Located in United States - Founded in 2010 ## Popular Comparisons [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) Contact vendor for pricing Price $23.99/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/113530-153752/Phorest-Salon-Software-vs-Vagaro) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)[4.44 (634)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) $300/month Price $160/month 4.3 Features 4.2 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/93446-131057/AestheticsPro-vs-ZENOTI) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)[4.38 (407)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/) Contact vendor for pricing Price $69/month 4.5 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/9167-113530/DaySmart-Salon-vs-Phorest-Salon-Software) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)[4.66 (632)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) $300/month Price $59/month 4.3 Features 4.6 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131057-140062/ZENOTI-vs-Pabau-CRM) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Contact vendor for pricing Price $28/month 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/113530-174830/Phorest-Salon-Software-vs-GlossGenius) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) $300/month Price $176/month 4.3 Features 4.4 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131057-180087/ZENOTI-vs-Boulevard) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/) Contact vendor for pricing Price $165/month 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113530-187593/Phorest-Salon-Software-vs-Mangomint) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/) $300/month Price $165/month 4.3 Features 4.8 4.3 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/131057-187593/ZENOTI-vs-Mangomint) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (365)](https://www.capterra.com/p/180087/Boulevard/reviews/) Contact vendor for pricing Price $176/month 4.5 Features 4.4 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/113530-180087/Phorest-Salon-Software-vs-Boulevard) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) $300/month Price $23.99/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131057-153752/ZENOTI-vs-Vagaro) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,148)](https://www.capterra.com/p/268055/Goldie/reviews/) Contact vendor for pricing Price $19.99/month 4.5 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/113530-268055/Phorest-Salon-Software-vs-Goldie) [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.44 (1,256)](https://www.capterra.com/p/131057/ZENOTI/reviews/) vs [PatientNow](https://www.capterra.com/p/92269/PatientNOW/)[3.94 (298)](https://www.capterra.com/p/92269/PatientNOW/reviews/) $300/month Price Contact vendor for pricing 4.3 Features 3.8 4.3 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/92269-131057/PatientNOW-vs-ZENOTI)