# Compare Phorest vs SimplyBook.me 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Phorest and SimplyBook.me based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113530-140086/Phorest-Salon-Software-vs-Simplybook-me

---

# Phorest vs SimplyBook.me Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PhorestSimplyBook.me2/4 selected

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.6 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

[## Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [431 reviews](#user-reviews)

Positive

410

Neutral

11

Negative

10

[## SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.6 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Starting Price

€9.90/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.5

Reviews Sentiment

Based on [1,283 reviews](#user-reviews)

Positive

1,199

Neutral

55

Negative

29

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## Summary

* * *

Key features rated by users

Features selected based on 3,982 reviews from salon software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Appointment Scheduling

4.3

Mobile Access

NA

Confirmations/Reminders

4.4

Calendar Management

4.6

Online Booking

4.5

83%Fit

High performer

Feature ratings

Appointment Scheduling

4.8

Mobile Access

4.5

Confirmations/Reminders

4.6

Calendar Management

4.5

Online Booking

4.6

User satisfaction

User satisfaction

4.8

User reviews[431](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.8

User satisfaction

4.6

User reviews[1,283](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

€9.90Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Phorest is used by over 10,000 businesses and over 155,000 professionals worldwide.

Best for

SimplyBook.me suits all small and midsize companies accepting bookings, such as beauty salons, schools and consultants. The tool helps administrators manage all subsystems within the admin interface.

## User reviews

Pros & cons

SS

Syed S.

Secretary

> "I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management softwares,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

MI

Maria I.

Director of Operations

> "I wish the new app for guests would allow us to manage the guests who use the "rebook previous appointment" tool, as it has been hard..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

SS

Syed S.

Secretary

> "I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment through a..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

CQ

Christina Q.

Owner Operator

> "My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094226)

Heather E.

Director of Team Development

> "We are a salon company with 5 locations and navigating Phorest can sometimes be overwhelming, the ability to receive personalize..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6877309)

MM

Mario M.

Salon owner

> "The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7097485)

FD

Felor D.

salon Davachi by Felor

> "I am running my business with Phorest Company study and their trusted, and never anything wrong with the app you can run your..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094418)

SM

Sherrilyn M.

Operations Manager

> "I do not like the fact you can't create a schedule for the breaks to appear in certain peoples schedule and need to do it one by one."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

LGG

Luisa Gladymir G.

CEO

> "Phorest played a major role in saving my company, especially through the Staff Performance tools, which keep my team engaged and..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

AW

Angela W.

Salon owner

> "Overall fair, has improved over the last year, but I’m getting frustrated with the lack of bug fixes for waitlist and package updates."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094198)

LH

Laura H.

Salon Ops Manager

> "The client management features are easy to navigate, allowing staff to store notes, preferences, and history for a personalized..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NE

Nelly E.

Hair stylist

> "The least I like is I can’t scroll through all my clients on the app like I can on a computer."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094196)

SM

Sherrilyn M.

Operations Manager

> "The fact there is such supportive staff who are always quick to help when we are in need, there is also a support button with step by..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

MH

Michelle H.

Director of Education

> "Sometimes when using a laptop or desktop computer, it takes a long time before the reports open, or before I can see the client..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

LH

Laura H.

Salon Ops Manager

> "Its intuitive interface makes scheduling appointments fast and simple, even for staff with minimal technical experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NF

Nichole F.

Owner

> "I don’t like the that the online booking isn’t a request for an appointment."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

LGG

Luisa Gladymir G.

CEO

> "Their Marketing Suite was a lifeline during the pandemic and a devastating flood, helping me stay connected with guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

LP

Lauryn P.

Salon Coordinator and Online Representative

> "I still have open support tickets from 10 months ago that haven’t been resolved or followed up on."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095556)

NF

Nichole F.

Owner

> "It has been good however, sometimes my text reminders don’t go through to every guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

AAA

April Arreola A.

salon leader and marketing director

> "the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874617)

DF

DENNIS F.

Owner

> "All the reports which are available make monitoring your business relatively simple."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

MH

Michelle H.

Director of Education

> "Also the waiting list feature should not be specific to a certain date or time."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

NC

Nina C.

CEO

> "We use the paid ads feature and it has increased bookings, and revenue."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

TY

Tori Y.

CEO

> "It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be finished,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NC

Nina C.

CEO

> "The reporting shows us how effective the ad is, and how it measures against industry averages."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

ML

Matt L.

Manager

> "The customers that state they have difficulties usually say it has to do when they are entering in the email."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880636)

Sheridan C.

Owner, Educator

> "We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874064)

JG

Jami G.

Owner

> "The system is very slow, it freezes up and makes it very difficult to work with."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6457440)

KK

Kendra K.

Owner

> "Every time I need a number to support my teams growth it is so easy to find!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

SO

Sean O.

Owner

> "I don’t think there’s currently a better product at this price point."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094530)

KK

Kendra K.

Owner

> "Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

AB

Angelica B.

University Intern

> "The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4845208)

MR

Maria R.

Salon owner and stylist

> "The app and desk top are Easy to use and always works well for the salon staff and clients."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094218)

TY

Tori Y.

CEO

> "Customer service is bad."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

MI

Maria I.

Director of Operations

> "We can see the results of our referral program and monetize it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

TY

Tori Y.

CEO

> "Onboarding was horrible."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

OM

Oxana M.

Owner and Stylist

> "We enjoy it and usually find whatever we can't find, the customer support is able to help us with pretty quickly."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6882266)

TY

Tori Y.

CEO

> "This company has horrible customer service."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NP

Natasha P.

Owner

> "I love that they do a yearly audit too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

PT

Pamela T.

President

> "Too many reports that are too complex and not user-friendly. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6249758)

JA

James A.

Manager

> "The staff we interact with and support we get are truthfully our favorite part."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094206)

GD

Gm D.

KTF

> "It is less powerful when you want to select multiple services in one appointment - still works but a little more confusing."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4651521)

DF

DENNIS F.

Owner

> "Scheduling system is easy to use and provides a lot of flexibility."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

KL

Kaitlin L.

Owner

> "The marketing is inferior, difficult to share reviews, difficult to modify existing prices and services"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4126195)

GC

Garrett C.

Business Owner

> "sensitive content hidden\] is amazing, she helped us go paperless, automate marketing and helped us save 5 hrs a day by helping us use..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579559)

EU

Ela U.

spa manager

> "quite limited with reporting, cant store credit card details, can have only one confirmation email and can't re-send it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

SS

Susan S.

Owner

> "Phorest is very versatile, so it offers options that work with each salon's specific needs."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579526)

VR

Verified Reviewer

CEO

> "Also if you have multiple sites, none of their reports or stock inventory work across multiple locations so you have to go into each..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

NF

Nichole F.

Owner

> "It’s helpful when running reports"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

VR

Verified Reviewer

CEO

> "For example they introduced a feature called client reconnect which is supposed to text clients when they are overdue their..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LH

Laura H.

Salon Ops Manager

> "Overall, the system significantly improves efficiency and provides a smooth, hassle-free user experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

EU

Ela U.

spa manager

> "a very basic system, not quite what I would like in the busy spa"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

AR

Adriana R.

CEO

> "We are very happy with the switch weed from ClienTrak software."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094220)

VR

Verified Reviewer

Owner

> "Way to expensive for the service you receive."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3189273)

NP

Natasha P.

Owner

> "I like the weekly reports and all that too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

VR

Verified Reviewer

CEO

> "They charge inflated prices for simple things and hide the charges so you aren't aware of them. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LGG

Luisa Gladymir G.

CEO

> "The appointment schedule system is very intuitive and easy to learn, which makes training staff smooth and efficient."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

CV

Chris V.

owner

> "Another thing I disliked was the customer service never wanted to fix a situation, just to help make an issue right."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2462229)

[View Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

OR

Oliver R.

Owner

> "The best features is definitely the documentation function, which allows you to save emails, photos and documents related to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6837495)

KN

Katrin N.

Owner operator

> "The system doesn't recognise it's own bookings. If you're a solo entrepreneur with a life who can't spend constant time on a laptop to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

PG

Peter G.

owner

> "The system was highly customizable made it easy for clients to book, reschedule, or cancel appointments on their own."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7071226)

Eliška Š.

Production

> "Ironically, the most challenging part of the setup was connecting the payment gateway, since Stripe’s process is quite confusing."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

VR

Verified Reviewer

Business Development Director

> "The automation saves us hours of administrative work each week—no more back-and-forth emails or double bookings."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

VP

Vanessa P.

Counselor

> "The automatic renewal takes a couple days to hit the account, and in those days features are turned off so clients don't get their..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396803)

VR

Verified Reviewer

Business Development Director

> "Saves Time & Reduces Admin: Users love that it eliminates back-and-forth emails and phone calls for scheduling."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

TA

Temiloluwa A.

Tutor, Musician

> "the site takes a while to load certain webpages especially the page that shows dates, times and services to be booked"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394038)

MA

Michael A.

Founder

> "SimplyBook.me works great for our use — it connects with all 3 major platforms (including iCloud calendar), and is easy enough for..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7041988)

KN

Katrin N.

Owner operator

> "The provider app doesn't have enough functionality to really be useful (this seems to be an issue with all booking systems..)"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

Eliška Š.

Production

> "We actually use SimplyBook.me for organizing a two-day event, not for running a business, and it still provides everything we need."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

AP

Aziza P.

Owner teacher

> "I don't like how sometimes it shows your schedule in reverse as some of my clients have paid for future invoices instead of the..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396547)

AK

Andrew K.

President

> "I've tested over 40 other booking software's and Simpybook is by far the best for a mult-location, multi-calendar, multi-staff,..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6401017)

CB

Ching B.

Teacher

> "The limit of 8 custom features feels too restrictive."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

RG

Ryan G.

Technology Lead

> "It was very easy to set up an embed on our website to allow our customers to book auto detailing appointments with SimplyBook.me, and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394968)

KN

Katrin N.

Owner operator

> "way sync is pointless - if you're like me and that feature was a main driver to sign up, don't."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

VR

Verified Reviewer

Business Development Director

> "It’s incredibly intuitive and simple to use, allowing us to set up and manage appointments with zero hassle."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

NF

Nathan F.

Director

> "I did not like that I had to pay for setting up a custom domain (to link one I already own - ostensibly for SSL which doesn't make..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6218668)

LN

Lydia N.

Health Coach

> "Fantastic features, easy to use, seamless integration with calendar and other apps."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7115875)

Rajesh S.

Owner

> "Initially we had lot of trouble mainly due to number of fields required."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7034750)

VR

Verified Reviewer

Student

> "My experience has been great for streamlining my bookings."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7125643)

NA

Nyshea A.

Certified Life Coach

> "does not provide ease of use and the platform editing is not the easiest to use, the features you actually need require more money but..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6404505)

AK

Avash K.

RA

> "A lot of booking website rely just on its website and connected calendars but SimplyBook gives app on paid plans so its easier to use..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6535525)

JR

Jody R.

Owner

> "The first, if you start on the free plan and then upgrade to a paid plan, you CANNOT go back."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6399926)

VR

Verified Reviewer

Business Development Director

> "Ease of Use: The platform is consistently described as "easy to set up," "intuitive," and "effortless" for both business owners and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7119911)

AM

Anna M.

Owner, web developer, designer

> "Some paid functions are quite expensive compared to other systems I tried."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6855526)

KO

Kaylin O.

Founder

> "Also compared to US-based companies it is sooo affordable and I love all of the custom features that are included especially the..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396488)

KB

Kristen B.

Center Director

> "There are too many areas that also have to be updated and it becomes frustrating to use and takes time to figure it out."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394866)

JH

Justin H.

Administrator

> "The exceptionally high level of features and customization options, especially when compared to other booking options / software."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6760826)

MS

Melanie S.

Owner and Principal Designer

> "It's a little tricky to navigate the back end so if you aren't in there regularly it can feel like learning it all over again."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395204)

SM

Sandy M.

Chair

> "It’s is affordable and seems to be nearly endlessly customizable. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7103957)

AM

Anjal M.

QA

> "It's expensive when trying to upgrade and creates trouble while trying to send the link."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6656907)

LD

Loren D.

Director of Personal Image

> "The customization aspect of everything. Although setup can be confusing, once you get past that, being able to customize it is very..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394929)

MS

Madison S.

Associate Director of Residence Life

> "As an administrator its difficult to book on behalf of other people, and looking at the calendar is confusing"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395028)

SM

Sandy M.

Chair

> "I have received excellent assistance from the representative I worked with and all the customer support folks I’ve chatted with..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7103957)

TW

Tanner W.

Owner

> "The features are a little tough to figure out, they aren’t explained very well, so you have to do trial and error to figure them out"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394131)

KN

Katrin N.

Owner operator

> "I like the idea of the scheduling app for providers as well as clients."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6871582)

Matthew C.

Certified Hypnotherapist

> "It can become expensive when you have to upgrade to get more features."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394618)

CB

Ching B.

Teacher

> "Saved me so much time and cost—I didn’t need to build my own booking system from scratch."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

JH

Justin H.

Administrator

> "Customization is something of a double-edged sword - the more you have, the more complicated things become. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6760826)

AB

Angelica B.

University Intern

> "The software's reporting features also provide insightful data on appointment utilization, enabling data-driven resource allocation..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4866964)

RK

Rachael K.

Dog and cat groomer

> "It glitches and needs to bre refreshed frequently."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395385)

AF

Ashley F.

Personal trainer and nutritionist

> "I can cancel, reschedule and book appointments fast and easily through the app."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6402363)

SA

Stephanie A.

Owner

> "I’ve had a lot of trouble with people trying to get gift cards."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394315)

NO

Nick O.

Owner

> "Its platform is pretty simple to use and after a while, everyday tasks become easy."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7084029)

MW

Mark W.

Owner

> "However that is because the program has so many options and features I don't use."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394317)

JT

Judy T.

Owner

> "A good app and software to assist with the booking of rooms for my co-working space."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394202)

JM

Jai M.

Massage Therapist

> "That being said, I have no loyalty under capitalism, so when and if such a service comes along, I will take them under consideration."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6408829)

JC

Jesse C.

Photographer

> "My clients get timely notifications, ensuring they're prepped and ready for their shoot, which in turn guarantees better results and..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4979490)

CG

CoSha G.

Hair Stylist

> "My Clients Don't Receive Text Messages"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6409042)

CB

Ching B.

Teacher

> "It’s easy to set up and has saved me time and costs compared to building a booking system with WordPress."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6858310)

KT

Kendyl T.

Nail Technician

> "Besides not getting my notifications sometimes i’d say nothing !"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6396595)

SS

Salar S.

Marketing and Design

> "With the support, I have built a great system for bookings that my employees can easily manage."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6384567)

AG

Alexandra G.

Owner of AG Tutoring LLC

> "I wish the service providers could see the sessions in their timezone just like the clients can, but the system only allows you to..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4224595)

Eliška Š.

Production

> "Both options were extremely helpful, and everything was successfully configured in the end."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7042150)

SH

Stephan H.

Ceo

> "Too expencive when you need more Features, every Feature costs money, Not perfect for rental Business"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6100847)

MC

Marcy C.

Event Manager

> "I like the ease of it and the ability for clients and future clients to schedule appointments."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394760)

AL

Aleyna L.

Owner

> "I don't like how complicated it is to make changes."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6395034)

VR

Verified Reviewer

Director

> "This allowed us to sync with business calendars, process payments, send reminders, and more."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5095157)

KG

Katie G.

Physiotherapist

> "Also, the analysis of the data is helpful but you are unable to assess how many sessions each client has had on the export option,..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4051946)

HD

Hisham D.

CEO

> "Very easy to use, including all payment methods in the Scandinavian area, does what it should for an easy workflow"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6829839)

SJ

Stacy J.

Program Director

> "We want to be able to, for example, only allow clients who have been prescreened to register for certain events, but we don't see a..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4224724)

SP

Sami P.

Company Founder

> "I love how multifunctional it is, and the customer service is always really helpful. "

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___7038638)

TK

Tim K.

Owner

> "Simplybook.it does that on a simple level, but after several years in use it really frustrates me, that their (paid) features are not..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

JG

Jason G.

CEO

> "The integration of additional elements that support overall customer experience."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394868)

TK

Tim K.

Owner

> "The usability and admin interface in general is far from intuitive and current UX standards."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6287831)

Luz mary R.

teacher

> "The ability to accept different types of reservations, such as services, products, memberships and packages, is incredible."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5003252)

HG

Heidi G.

Owner

> "lack of customization, user interface/expereince"

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6186352)

BY

Bruce Y.

Owner

> "Sometimes when I reach out through the live chat I quickly get my questions answered."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6510175)

DJE

D. J. E.

LMT

> "The software is not user friendly enough."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6596886)

TF

Thanasis F.

owner

> "What sets SimplyBook.me apart is the level of customization available."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6471841)

BH

Beomjin H.

Co-Founder

> "A quick fix to put out a fire, but not viable for long-term growth."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4835724)

EN

Eric N.

Manager

> "For us, using it as a booking system is our top priority, and it does this well."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394824)

JP

Juliette P.

CEO

> "The problem is that we have 2 showrooms and we had to pay 2 times for the app, one for each showroom."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___3545559)

KJ

Kayla J.

Pet Sitter

> "I like that you can save each client and use their info in the future."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6394031)

JH

Joanna H.

Director

> "The scheduling part - where one puts the availability is really terrible."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4906277)

AA

Angela A.

Senior Teaching and Learning Administrator

> "It's simple to use and to set up new service providers. Whenever there are questions the online chat facility always deals with issues..."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6474983)

JH

Joanna H.

Director

> "There are not time zones for users. And finally, the pricing is also bad."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___4906277)

DJE

D. J. E.

LMT

> "The CSR are very responsive and helpful, That is why this software scored higher for me."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___6596886)

JH

Jerome H.

IT Officer

> "By far the biggest issue I have is the duplication of clients ."

[See full review](https://www.capterra.com/p/140086/Simplybook-me/#Capterra___5081946)

[View Reviews](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

## User interface

4.77 (431)

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

4.57 (1,283)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Phorest

Top features

34/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/113530/Phorest-Salon-Software/#features)

SimplyBook.me

32/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/140086/Simplybook-me/#features)

### Recognition

No recognitions have been awarded to Phorest

SimplyBook.me is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Phorest

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SimplyBook.me

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Phorest

-   By Phorest Software
-   Located in United States
-   Founded in 2005

SimplyBook.me

-   By SimplyBook.me
-   Located in Cyprus
-   Founded in 2008

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[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

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[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

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[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)[4.57 (1,283)](https://www.capterra.com/p/140086/Simplybook-me/reviews/)

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[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

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[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

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Contact vendor for pricing

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