--- title: "Compare Phorest vs Fresha 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Phorest and Fresha based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/113530-142138/Phorest-Salon-Software-vs-Shedul-com" page_type: "comparison" language: "en" --- # Phorest vs Fresha Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PhorestFresha2/4 selected [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) [## Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [431 reviews](#user-reviews) Positive 410 Neutral 11 Negative 10 [## Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting Price $14.95/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [1,447 reviews](#user-reviews) Positive 1,386 Neutral 24 Negative 37 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Boulevard 4.6 (390) * * * Starting Price $159.00 Other,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * Highest Rated ### Mangomint 5.0 (346) * * * Starting Price $130.00 Per User,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### GlossGenius 4.8 (349) * * * Starting Price $24.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### EnvisionNow 4.2 (57) * * * Starting Price $99.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 79% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,660 reviews from salon software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Missing features Not enough reviews Feature ratings Appointment Scheduling 4.3 Mobile Access NA Credit Card Processing 1.0 Confirmations/Reminders 4.4 Online Booking 4.5 79%Fit High performer Feature ratings Appointment Scheduling 4.5 Mobile Access 4.6 Credit Card Processing 3.8 Confirmations/Reminders 4.4 Online Booking 4.4 User satisfaction User satisfaction 4.8 User reviews[431](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.4 Customer support 4.8 User satisfaction 4.8 User reviews[1,447](https://www.capterra.com/p/142138/Shedul-com/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from $14.95Per User, Per Month - Free version - Free trial Best for Best for Phorest is used by over 12,000 businesses and over 155,000 professionals worldwide. Best for Appointment scheduling solution for salons, barbershops, spas and beauty and wellness professionals. ## User reviews Pros & cons SS Syed S. Secretary > "I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175) MI Maria I. Director of Operations > "I wish the new app for guests would allow us to manage the guests who use the "rebook previous appointment" tool, as it has been..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611) SS Syed S. Secretary > "I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175) CQ Christina Q. Owner Operator > "My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094226) Heather E. Director of Team Development > "We are a salon company with 5 locations and navigating Phorest can sometimes be overwhelming, the ability to receive personalize..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6877309) MM Mario M. Salon owner > "The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7097485) FD Felor D. salon Davachi by Felor > "I am running my business with Phorest Company study and their trusted, and never anything wrong with the app you can run your..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094418) SM Sherrilyn M. Operations Manager > "I do not like the fact you can't create a schedule for the breaks to appear in certain peoples schedule and need to do it one by..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145) LGG Luisa Gladymir G. CEO > "Phorest played a major role in saving my company, especially through the Staff Performance tools, which keep my team engaged and..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927) AW Angela W. Salon owner > "Overall fair, has improved over the last year, but I’m getting frustrated with the lack of bug fixes for waitlist and package..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094198) LH Laura H. Salon Ops Manager > "The client management features are easy to navigate, allowing staff to store notes, preferences, and history for a personalized..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085) NE Nelly E. Hair stylist > "The least I like is I can’t scroll through all my clients on the app like I can on a computer." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094196) SM Sherrilyn M. Operations Manager > "The fact there is such supportive staff who are always quick to help when we are in need, there is also a support button with step..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145) MH Michelle H. Director of Education > "Sometimes when using a laptop or desktop computer, it takes a long time before the reports open, or before I can see the client..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855) LH Laura H. Salon Ops Manager > "Its intuitive interface makes scheduling appointments fast and simple, even for staff with minimal technical experience." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085) TY Tori Y. CEO > "It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) LGG Luisa Gladymir G. CEO > "Their Marketing Suite was a lifeline during the pandemic and a devastating flood, helping me stay connected with guests." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927) NF Nichole F. Owner > "I don’t like the that the online booking isn’t a request for an appointment." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477) NF Nichole F. Owner > "It has been good however, sometimes my text reminders don’t go through to every guests." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477) LP Lauryn P. Salon Coordinator and Online Representative > "I still have open support tickets from 10 months ago that haven’t been resolved or followed up on." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095556) GC Garrett C. Business Owner > "sensitive content hidden\] is amazing, she helped us go paperless, automate marketing and helped us save 5 hrs a day by helping us..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579559) AAA April Arreola A. salon leader and marketing director > "the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874617) SS Susan S. Owner > "Phorest is very versatile, so it offers options that work with each salon's specific needs." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579526) MH Michelle H. Director of Education > "Also the waiting list feature should not be specific to a certain date or time." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855) DF DENNIS F. Owner > "All the reports which are available make monitoring your business relatively simple." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492) ML Matt L. Manager > "The customers that state they have difficulties usually say it has to do when they are entering in the email." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880636) NC Nina C. CEO > "We use the paid ads feature and it has increased bookings, and revenue." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117) SO Sean O. Owner > "I don’t think there’s currently a better product at this price point." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094530) BM Becca M. Salon Manager > "Working with her helps me understand the features and move forward with a better understanding so I can properly train my team." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6616057) TY Tori Y. CEO > "Customer service is bad." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) BM Becca M. Salon Manager > "I know once we are using it all properly, it will help us care for our customers and grow our numbers." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6616057) TY Tori Y. CEO > "Onboarding was horrible." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) NC Nina C. CEO > "The reporting shows us how effective the ad is, and how it measures against industry averages." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117) JG Jami G. Owner > "The system is very slow, it freezes up and makes it very difficult to work with." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6457440) Sheridan C. Owner, Educator > "We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874064) TY Tori Y. CEO > "This company has horrible customer service." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) KK Kendra K. Owner > "Every time I need a number to support my teams growth it is so easy to find!" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320) PT Pamela T. President > "Too many reports that are too complex and not user-friendly. " [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6249758) KK Kendra K. Owner > "Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing!" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320) GD Gm D. KTF > "It is less powerful when you want to select multiple services in one appointment - still works but a little more confusing." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4651521) MR Maria R. Salon owner and stylist > "The app and desk top are Easy to use and always works well for the salon staff and clients." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094218) KL Kaitlin L. Owner > "The marketing is inferior, difficult to share reviews, difficult to modify existing prices and services" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4126195) MI Maria I. Director of Operations > "We can see the results of our referral program and monetize it." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611) AB Angelica B. University Intern > "The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4845208) OM Oxana M. Owner and Stylist > "We enjoy it and usually find whatever we can't find, the customer support is able to help us with pretty quickly." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6882266) VR Verified Reviewer CEO > "Also if you have multiple sites, none of their reports or stock inventory work across multiple locations so you have to go into..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311) NP Natasha P. Owner > "I love that they do a yearly audit too." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722) EU Ela U. spa manager > "quite limited with reporting, cant store credit card details, can have only one confirmation email and can't re-send it." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470) JA James A. Manager > "The staff we interact with and support we get are truthfully our favorite part." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094206) VR Verified Reviewer CEO > "For example they introduced a feature called client reconnect which is supposed to text clients when they are overdue their..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311) DF DENNIS F. Owner > "Scheduling system is easy to use and provides a lot of flexibility." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492) VR Verified Reviewer Owner > "Way to expensive for the service you receive." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3189273) NF Nichole F. Owner > "It’s helpful when running reports" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477) VR Verified Reviewer CEO > "They charge inflated prices for simple things and hide the charges so you aren't aware of them. " [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311) LH Laura H. Salon Ops Manager > "Overall, the system significantly improves efficiency and provides a smooth, hassle-free user experience." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085) CV Chris V. owner > "Another thing I disliked was the customer service never wanted to fix a situation, just to help make an issue right." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2462229) AR Adriana R. CEO > "We are very happy with the switch weed from ClienTrak software." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094220) EU Ela U. spa manager > "a very basic system, not quite what I would like in the busy spa" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470) NP Natasha P. Owner > "I like the weekly reports and all that too." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722) AAA April Arreola A. salon leader and marketing director > "the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874617) LGG Luisa Gladymir G. CEO > "The appointment schedule system is very intuitive and easy to learn, which makes training staff smooth and efficient." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927) MH Michelle H. Director of Education > "Also the waiting list feature should not be specific to a certain date or time." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855) KN Kayla N. Salon and Spa > "The team, the system, and the customization of the entire thing is fabulous." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6499169) MM Mario M. Salon owner > "The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7097485) MI Maria I. Director of Operations > "It's easy for everyone to use and love some of the newer features that help with new staff coming on board." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611) LP Lauryn P. Salon Coordinator and Online Representative > "I still have open support tickets from 10 months ago that haven’t been resolved or followed up on." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095556) JF Jonelle F. Owner > "The online booking for guests is amazing." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874029) TY Tori Y. CEO > "Customer service is bad." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) MP Marylynn P. Owner > "My team at the front desk finds it very easy to use, and as I mentioned above my Favorite thing about the software is the customer..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880758) TY Tori Y. CEO > "This company has horrible customer service." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) [View Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) AT Andie T. Student > "Fresha is easy to use as a customer, including booking, modifying appointments, getting reminder notifications, and providing..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7127228) KL Kirsty L. Owner operator hairdressing salon > "Have contacted my clients in Australia asking for tips, random charges processed that did not exist, promised free forever..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7018728) VR Verified Reviewer Accessories Designer > "A must have for any independent business owner - it is so easy for a client to use and to have a clear overview on what a..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7174236) PT Pamela T. President > "They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911) YA Yousef A. Owner > "User interface is very good easy to use, calendar options and clear ways to mange the calendar." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7151591) AS ApPIERances S. small owner - salon > "We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___7095729) CN Catherine N. Holistic Therapist > "Their policies seem designed to protect their revenue—not their users. If you value fairness, transparency, and responsive..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764) AK ADAM K. Hair stylist > "I’m in the process of leaving Fresha because I can’t justify paying upwards of £10K per year for a booking system that doesn’t..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026) AM Anna M. Owner, web developer, designer > "Great prices when you’re paying, a lot of extra functions, and best thing is that it is giving you customers (unlike some..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557) EC Eleanor C. Nail tech > "A monthly fee being put on top of this was a disappointment too, considering you also have to pay for extra features such as..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997) ML Mohini L. Beauty therapist > "It saves time, keeps everything organised, and supports business growth.”" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7075006) CB Catherine B. Business owner an aesthetician. > "They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370) IE Irma E. Advisor > "My overall experience has been positive, once a month we to this wellness checks or courses and we send our employees to..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6045469) MY Marina Y. Director > "Fresha is not transparent and don't offer support when you are charged unfairly even i have provided screenshots with my..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487) AC Alex C. Customer insights > "I am able to book appointments through fresh easily and get reminders" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438) Kathryn L. Technician > "They also like to charge for 20% on new clients that they didn't refer. When asked to be removed off of their "marketing" site,..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192) MA Mia A. Recruitment Coordinator > "The fact that the client can manage their own appointment slots, very easy to cancel, book or move the times!" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6669514) AK ADAM K. Hair stylist > "This charge isn’t transparently shown anywhere, and you’ll need to manually check each client to see if they’ve been hit with..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026) FP Freddy P. Barber/owner > "Integration with out previous processing system was very easy with the help of our Fresha agent, campaigns are a great feature..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5049032) PT Pamela T. President > "The data transfer process was a mess that required us to do a lot of manual fixing." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7107911) VR Verified Reviewer Search lead > "FreeEasy to useAutomatically adds the appointments with location to my Google calendar and sets reminders." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5075583) VR Verified Reviewer founder > "Deleting your workspace takes 7 days and yet they do not allow for refunds if it is within this window." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6602082) EC Emily C. Marketing Director > "This booking agent is very easy to use & is very versatile, and the ability to manage things on my phone is a huge bonus." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385) AK ADAM K. Hair stylist > "Even worse, some of their “new client” fees are enforced through dubious tracking methods, which may not even be legal." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026) JS John S. Owner > "The Reporting even in the core system is more than adequate." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010) Kathryn L. Technician > "so you are stuck with occasionally paying for 20% of "new client" fees even if that client cancell their appointment." [See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192) AB Alicia B. Student Registration and Logistics Coordinator > "It's a fantastic platform for online appointment booking." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6631335) JU Juliet U. Case manager > "One can find it difficult to navigate when you want to try to book an appointment." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022) CN Catherine N. Holistic Therapist > "The platform itself is visually appealing and clients enjoy the booking experience." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764) AK ADAM K. Hair stylist > "Beware of Fresha’s Hidden Fees and Unethical Practices If you’re considering Fresha for your salon, be prepared for steep costs." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026) JS John S. Owner > "We have recently started using the marketing functionallity and it is impressive." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010) EC Eleanor C. Nail tech > "The fees got out of control for me though and I never knew what I was going to be paying out per month." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7047997) EC Emily C. Marketing Director > "Overall, Fresha is a great option for a booking system for any company" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385) CN Catherine N. Holistic Therapist > "These experiences highlights a serious flaw in Fresha’s client recognition system and a troubling lack of accountability." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764) AM Anna M. Owner, web developer, designer > "Best thing was that it was basic and free when I was starting." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6851557) MY Marina Y. Director > "Review your charges carefully, as they may charge you marketplace fees for clients who didn't come through their service." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487) SjG Sami-jane G. Salon owner > "When I first used it, it was good value then little charges came in." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6565370) EC Emily C. Marketing Director > "Not a huge deal, but the mobile app does not like to stay logged in, and can get frustrating when trying to do something quickly" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6573385) VR Verified Reviewer Creative > "Fresha is really easy to use and easy to manage the salon schedules for employers" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6542872) JS John S. Owner > "Unfortunately as the software and your data is held in the cloud you will no longer have access after this date." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6855010) HM Heather M. Aesthetic Doctor > "Easy to add clients and appointments." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272) MY Marina Y. Director > "The lack of accountability and unwillingness to correct billing errors is concerning." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6689487) JU Juliet U. Case manager > "It is easy to schedule appointment." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7042022) RH Rozlyn H. Business Owner > "Rude and arrogant. If I could give it ZERO Stars I would! If I could show you the email conversations to back this honest..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6731801) BP Bianca P. Owner > "Easy to set up with a simple interface." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7012779) AC Alex C. Customer insights > "It sometimes logs me out and doesn't keep me signed in" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6525438) BC Belinda C. Business Owner > "You can modify your system to be as simple or complicated as you want to with treatments, services, products, commission for..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4515838) Celeste D. Beauty Therapist > "The fact that I cannot copy a voucher number onto my phone from the 'voucher purchased' list to paste at checkout when a..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6022522) CC Cho C. ceo > "We were able to attract more customers and new customers through the online reservation system." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546) AK ADAM K. Hair stylist > "One of the most frustrating aspects is their hidden 20% “new client fee.”" [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6547026) LG Lyneta G. Assistant > "Easy to use - and has the features required." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777) CN Catherine N. Holistic Therapist > "My experiences with their billing policies and customer service has been extremely disappointing." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764) LG Lyneta G. Assistant > "Excellent - would recommend as its user friendly" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777) MS Mel S. Hairdressing manager > "Hard to navigate to notes etc." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6600874) BH Brooke H. Front desck > "super easy to setup and edit." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6520578) SC Stuart C. Warehouse manager > "Lack of customisation on SMS reminders and customer service took a while to respond to me" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6485547) AD Arran D. CEO > "Generally a really positive experience, happy with the systems and it is very easy to set up for my clients" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6613222) VF Valerie F. Owner > "You have to upload several documents, wait for it to be verified which can take weeks, then you have to take your card terminal..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110) HM Heather M. Aesthetic Doctor > "Easy to set up." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6562272) RH Richard H. Manager > "We sell vouchers for specific massage types and durations. If someone has a voucher for a 1 hour Swedish massage that costs £40..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___3910042) KW Kay W. Manager > "Easy to Use." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6547539) CB Catherine B. Business owner an aesthetician. > "The worst customer experience I have ever experienced as a business" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370) CC Cho C. ceo > "It is convenient because you can also manage it with your smart phone." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546) RT Rina T. Owner > "Without answering my question. If you have existing clients and they make a profile through the fresha app, you’re getting..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4752116) NP Nish P. pic > "this makes it so easy and we even color coordinate our shots so its clear and easy to see" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6289215) Kathryn L. Technician > "Over charges, shady sale reps." [See full review](https://www.capterra.com/p/142138/Shedul-com/#GetApp___6715192) SN Sylla N. Artist > "I enjoyed Fresha’s calendar and scheduling sections." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6327934) VR Verified Reviewer Spa owner > "They've taken out the checkout option for clients to have paid with etransfer (because they want you to use their square)You..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4222998) PH Paula H. Owner > "Customer services responds promptly and assists me with any issues." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6421212) MN Mitchell N. Scheduling > "sale plus 7% tax would equal final cost of $107.00. But system has lost ability to do this." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___6424217) BD Bryan D. Quality Assurance Supervisor > "As a guy who always wants to look good, Fresha helped me booked appointments easily without any hassle." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6168752) Celeste D. Beauty Therapist > "There hardly ever is an issue with the app, but when there is, the turnaround on client service enquiry is just a little slow." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6022522) AS Athanasius S. Entrepreneur > "It is cost-effective and provides easy payment methods." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6036626) SA Sable A. Salon Owner > "There was a constant issue with clients booking online and it caused confusion for my guests" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6092385) CC Cho C. ceo > "After learning about this software, I was able to achieve overall integrated management." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546) AL Anoosheh L. owner > "Credit cards captured for no shows, frequently say "insufficient funds" and no customer service help, and in some cases say..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4895389) EE Emily E. Salon Owner > "Great thank you, think I've covered everything in the feedback but thank you for all your hard work and friendly emails they..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6037805) RH Richard H. Manager > "A client with a voucher cant put in a code and use it to checkout like you can with EVERY other voucher system." [See full review](https://www.capterra.com/p/142138/Shedul-com/#SoftwareAdvice___3910042) MR Maya R. CEO > "there is a GREAT product and inventory tracking system." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6045480) BC Billie C. Marketing coordinator > "The customer service isn’t the best in responding promptly" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6459744) BP Bianca P. Owner > "Easy to set up with a simple interface." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7012779) AB Adam B. Commercial Manager > "The inability to connect Mailchimp via API" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936655) LG Lyneta G. Assistant > "Excellent - would recommend as its user friendly" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6580777) MS Mel S. Hairdressing manager > "Hard to navigate to notes etc." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6600874) CC Cho C. ceo > "After learning about this software, I was able to achieve overall integrated management." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546) VF Valerie F. Owner > "The process is so incredibly difficult that it makes me want to just find a better software." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4936110) SA Sable A. Salon Owner > "It was easy backend to use and update." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6092385) JW Jaime W. Massage therapist > "It is a little bit difficult to get started." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___4696328) FP Freddy P. Barber/owner > "Integration with out previous processing system was very easy with the help of our Fresha agent, campaigns are a great feature..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___5049032) CN Catherine N. Holistic Therapist > "My experiences with their billing policies and customer service has been extremely disappointing." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6858764) CC Cho C. ceo > "After learning about this software, I was able to achieve overall integrated management." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6366546) CB Catherine B. Business owner an aesthetician. > "The worst customer experience I have ever experienced as a business" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___7088370) CG Carly G. Owner > "I was drawn in by the supposed "free" price and the integrations with Google and Facebook booking. " [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___3848440) BC Billie C. Marketing coordinator > "The customer service isn’t the best in responding promptly" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6459744) LL Lorraine L. Clinic Manager > "This has been a great system for us, now that you can do all the consultation forms online as well it saves so much more time..." [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___2931089) IK Isabelle K. Marketing > "Bad customer service and very slow and unhelpful staff" [See full review](https://www.capterra.com/p/142138/Shedul-com/#Capterra___6024999) [View Reviews](https://www.capterra.com/p/142138/Shedul-com/reviews/) ## User interface [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) 4.77 (431) [Fresha](https://www.capterra.com/p/142138/Shedul-com/) 4.80 (1,447) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Phorest Top features 38/41 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Scheduling - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Mobile App - Customer Surveys - Customizable Branding - Discount Management - Drag & Drop - Electronic Forms - Electronic Payments - Email Marketing - Employee Management - For Salons and Spas - Generative AI - Inventory Management - Loyalty Program - Marketing Management - Mobile Access - Multi-Location - Online Booking - Online Store - Payroll Management - Point of Sale (POS) - Recurring Appointments - Reporting & Statistics - Reputation Management - Reviews Management - SMS Marketing - Third-Party Integrations - Transaction History - Waitlist Status Tracking [See all features](https://www.capterra.com/p/113530/Phorest-Salon-Software/#features) Fresha 30/41 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Scheduling - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Mobile App - Customer Surveys - Customizable Branding - Discount Management - Drag & Drop - Electronic Forms - Electronic Payments - Email Marketing - Employee Management - For Salons and Spas - Generative AI - Inventory Management - Loyalty Program - Marketing Management - Mobile Access - Multi-Location - Online Booking - Online Store - Payroll Management - Point of Sale (POS) - Recurring Appointments - Reporting & Statistics - Reputation Management - Reviews Management - SMS Marketing - Third-Party Integrations - Transaction History - Waitlist Status Tracking [See all features](https://www.capterra.com/p/142138/Shedul-com/#features) ### Recognition Phorest is recognized as a top-rated tool in 2 Capterra Shortlist reports No recognitions have been awarded to Fresha ### Deployment & support Phorest Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Fresha Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Phorest - By Phorest Software - Located in United States - Founded in 2005 Fresha - By Fresha - Located in United Kingdom - Founded in 2012 ## Popular Comparisons [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Contact vendor for pricing Price $23.99/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/113530-153752/Phorest-Salon-Software-vs-Vagaro) [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) $14.95/month Price $23.99/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142138-153752/Shedul-com-vs-Vagaro) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)[4.38 (411)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/) Contact vendor for pricing Price $69/month 4.5 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/9167-113530/DaySmart-Salon-vs-Phorest-Salon-Software) [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.76 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) $14.95/month Price $19.99/month 4.7 Features 4.6 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142138-268055/Shedul-com-vs-Goldie) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Contact vendor for pricing Price $24/month 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/113530-174830/Phorest-Salon-Software-vs-GlossGenius) [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) $14.95/month Price $24/month 4.7 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142138-174830/Shedul-com-vs-GlossGenius) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[4.95 (346)](https://www.capterra.com/p/187593/Mangomint/reviews/) Contact vendor for pricing Price $130/month 4.5 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/113530-187593/Phorest-Salon-Software-vs-Mangomint) [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,767)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $14.95/month Price $20/month 4.7 Features 4.7 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142138-191978/Shedul-com-vs-Acuity-Scheduling) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[4.45 (1,291)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Contact vendor for pricing Price $300/month 4.5 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/113530-131057/Phorest-Salon-Software-vs-ZENOTI) [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) vs [Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.68 (415)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/) $14.95/month Price €69/month 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/142138-253301/Shedul-com-vs-Doctoralia-Pro) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.76 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Contact vendor for pricing Price $19.99/month 4.5 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/113530-268055/Phorest-Salon-Software-vs-Goldie) [Fresha](https://www.capterra.com/p/142138/Shedul-com/)[4.80 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) vs [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[4.01 (2,995)](https://www.capterra.com/p/40229/MINDBODY/reviews/) $14.95/month Price Contact vendor for pricing 4.7 Features 4.0 4.8 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/40229-142138/MINDBODY-vs-Shedul-com)