# Compare Phorest vs Booksy Biz 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Phorest and Booksy Biz based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113530-142741/Phorest-Salon-Software-vs-Booksy

---

# Phorest vs Booksy Biz Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PhorestBooksy Biz2/4 selected

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

[## Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [431 reviews](#user-reviews)

Positive

410

Neutral

11

Negative

10

[## Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[4.4 (480)](https://www.capterra.com/p/142741/Booksy/reviews/)

Starting Price

$29.99/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

SB

EC

Based on [480 reviews](#user-reviews)

Positive

409

Neutral

26

Negative

45

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## Summary

* * *

Key features rated by users

Features selected based on 3,978 reviews from salon software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Appointment Scheduling

4.3

Mobile Access

NA

Confirmations/Reminders

4.4

Calendar Management

4.6

Online Booking

4.5

79%Fit

Feature ratings

Appointment Scheduling

4.3

Mobile Access

4.3

Confirmations/Reminders

4.1

Calendar Management

4.5

Online Booking

4.3

User satisfaction

User satisfaction

4.8

User reviews[431](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.8

User satisfaction

4.4

User reviews[480](https://www.capterra.com/p/142741/Booksy/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$29.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Phorest is used by over 10,000 businesses and over 155,000 professionals worldwide.

Best for

Services providers such as Barbers, Hair Salons, Nail Salons, and others in the Beauty and Wellness industry, looking for an online booking & business management platform.

## User reviews

Pros & cons

SS

Syed S.

Secretary

> "I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management softwares,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

MI

Maria I.

Director of Operations

> "I wish the new app for guests would allow us to manage the guests who use the "rebook previous appointment" tool, as it has been hard..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

SS

Syed S.

Secretary

> "I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment through a..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

CQ

Christina Q.

Owner Operator

> "My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094226)

Heather E.

Director of Team Development

> "We are a salon company with 5 locations and navigating Phorest can sometimes be overwhelming, the ability to receive personalize..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6877309)

MM

Mario M.

Salon owner

> "The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7097485)

FD

Felor D.

salon Davachi by Felor

> "I am running my business with Phorest Company study and their trusted, and never anything wrong with the app you can run your..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094418)

SM

Sherrilyn M.

Operations Manager

> "I do not like the fact you can't create a schedule for the breaks to appear in certain peoples schedule and need to do it one by one."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

LGG

Luisa Gladymir G.

CEO

> "Phorest played a major role in saving my company, especially through the Staff Performance tools, which keep my team engaged and..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

AW

Angela W.

Salon owner

> "Overall fair, has improved over the last year, but I’m getting frustrated with the lack of bug fixes for waitlist and package updates."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094198)

LH

Laura H.

Salon Ops Manager

> "The client management features are easy to navigate, allowing staff to store notes, preferences, and history for a personalized..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NE

Nelly E.

Hair stylist

> "The least I like is I can’t scroll through all my clients on the app like I can on a computer."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094196)

SM

Sherrilyn M.

Operations Manager

> "The fact there is such supportive staff who are always quick to help when we are in need, there is also a support button with step by..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

MH

Michelle H.

Director of Education

> "Sometimes when using a laptop or desktop computer, it takes a long time before the reports open, or before I can see the client..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

LH

Laura H.

Salon Ops Manager

> "Its intuitive interface makes scheduling appointments fast and simple, even for staff with minimal technical experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NF

Nichole F.

Owner

> "I don’t like the that the online booking isn’t a request for an appointment."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

LGG

Luisa Gladymir G.

CEO

> "Their Marketing Suite was a lifeline during the pandemic and a devastating flood, helping me stay connected with guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

LP

Lauryn P.

Salon Coordinator and Online Representative

> "I still have open support tickets from 10 months ago that haven’t been resolved or followed up on."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095556)

NF

Nichole F.

Owner

> "It has been good however, sometimes my text reminders don’t go through to every guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

AAA

April Arreola A.

salon leader and marketing director

> "the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874617)

DF

DENNIS F.

Owner

> "All the reports which are available make monitoring your business relatively simple."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

MH

Michelle H.

Director of Education

> "Also the waiting list feature should not be specific to a certain date or time."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

NC

Nina C.

CEO

> "We use the paid ads feature and it has increased bookings, and revenue."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

TY

Tori Y.

CEO

> "It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be finished,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NC

Nina C.

CEO

> "The reporting shows us how effective the ad is, and how it measures against industry averages."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

ML

Matt L.

Manager

> "The customers that state they have difficulties usually say it has to do when they are entering in the email."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880636)

Sheridan C.

Owner, Educator

> "We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874064)

JG

Jami G.

Owner

> "The system is very slow, it freezes up and makes it very difficult to work with."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6457440)

KK

Kendra K.

Owner

> "Every time I need a number to support my teams growth it is so easy to find!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

SO

Sean O.

Owner

> "I don’t think there’s currently a better product at this price point."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094530)

KK

Kendra K.

Owner

> "Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

AB

Angelica B.

University Intern

> "The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4845208)

MR

Maria R.

Salon owner and stylist

> "The app and desk top are Easy to use and always works well for the salon staff and clients."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094218)

TY

Tori Y.

CEO

> "Customer service is bad."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

MI

Maria I.

Director of Operations

> "We can see the results of our referral program and monetize it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

TY

Tori Y.

CEO

> "Onboarding was horrible."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

OM

Oxana M.

Owner and Stylist

> "We enjoy it and usually find whatever we can't find, the customer support is able to help us with pretty quickly."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6882266)

TY

Tori Y.

CEO

> "This company has horrible customer service."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NP

Natasha P.

Owner

> "I love that they do a yearly audit too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

PT

Pamela T.

President

> "Too many reports that are too complex and not user-friendly. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6249758)

JA

James A.

Manager

> "The staff we interact with and support we get are truthfully our favorite part."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094206)

GD

Gm D.

KTF

> "It is less powerful when you want to select multiple services in one appointment - still works but a little more confusing."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4651521)

DF

DENNIS F.

Owner

> "Scheduling system is easy to use and provides a lot of flexibility."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

KL

Kaitlin L.

Owner

> "The marketing is inferior, difficult to share reviews, difficult to modify existing prices and services"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4126195)

GC

Garrett C.

Business Owner

> "sensitive content hidden\] is amazing, she helped us go paperless, automate marketing and helped us save 5 hrs a day by helping us use..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579559)

EU

Ela U.

spa manager

> "quite limited with reporting, cant store credit card details, can have only one confirmation email and can't re-send it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

SS

Susan S.

Owner

> "Phorest is very versatile, so it offers options that work with each salon's specific needs."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579526)

VR

Verified Reviewer

CEO

> "Also if you have multiple sites, none of their reports or stock inventory work across multiple locations so you have to go into each..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

NF

Nichole F.

Owner

> "It’s helpful when running reports"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

VR

Verified Reviewer

CEO

> "For example they introduced a feature called client reconnect which is supposed to text clients when they are overdue their..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LH

Laura H.

Salon Ops Manager

> "Overall, the system significantly improves efficiency and provides a smooth, hassle-free user experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

EU

Ela U.

spa manager

> "a very basic system, not quite what I would like in the busy spa"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

AR

Adriana R.

CEO

> "We are very happy with the switch weed from ClienTrak software."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094220)

VR

Verified Reviewer

Owner

> "Way to expensive for the service you receive."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3189273)

NP

Natasha P.

Owner

> "I like the weekly reports and all that too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

VR

Verified Reviewer

CEO

> "They charge inflated prices for simple things and hide the charges so you aren't aware of them. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LGG

Luisa Gladymir G.

CEO

> "The appointment schedule system is very intuitive and easy to learn, which makes training staff smooth and efficient."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

CV

Chris V.

owner

> "Another thing I disliked was the customer service never wanted to fix a situation, just to help make an issue right."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2462229)

[View Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

SB

ShaQuila B.

Salon Owner

> "What I liked most about Booksy Biz is clients can book at ANYTIME, even 3am, without having to reach out to me, and the..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

Shawna S.

Head of Marketing

> "I spent more time troubleshooting issues, re-entering details, and hunting for settings than actually using it to manage bookings."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

EC

Emely C.

Cosmetilogy

> "It has supported the growth of my business by making scheduling more efficient and professional, and my clients appreciate how..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

JS

Jekairea S.

Cosmetologist

> "It deters clients away from booking unless providers know the loophole of just googling Booksy and searching the stylist there..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032828)

JG

John G.

Barber

> "Love the fully integrated app and platform for business owners and customers alike; the Boost feature is great for attracting new..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

KG

Kristen G.

Spray tan artist

> "Clients have to download the app to book their appointments and sometimes that is not desirable as the client"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7081112)

AM

Alison M.

Data Analyst

> "Booksy Biz's strong reporting features helped us identify peak times for campus services, making staffing and resource allocation..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

DA

David A.

Licensed Barber

> "Overall no issues except for an update that was done that every client who paid with card on file was set to autopay in which..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

AP

Anitra P.

Owner Stylist

> "Its strengths lie in enabling self-booking, managing clients, and integrating features to help businesses grow."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032771)

NM

Nikki M.

Owner

> "The least thing I like about Booksy is not being able to put on file their credit card and not making the Client in their profile."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

BS

Brian S.

Barber

> "Customization options, features, scheduling and appointment management are what I like about the booksy app"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032969)

Shawna S.

Head of Marketing

> "Customer support is slow to respond, and updates sometimes break features that were previously working."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

SL

Sesly L.

Cosmetologist

> "Great for booking clients online and charging the clients for your services all in one area, also the no show fees are great!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7021455)

NM

Nikki M.

Owner

> "There are a lot of clients who have a credit card that no longer work so when you try to charge the cancel fee or no-show it does..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034824)

AM

Alison M.

Data Analyst

> "Automated reminders have cut down on no-shows and offered valuable insights into how students prefer to be contacted, guiding our..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

Shawna S.

Head of Marketing

> "My overall experience has been disappointing. While the client-facing side looks polished, the administrative experience is..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7062981)

IVL

Iris Viviana L.

Owner

> "The platform makes scheduling simple, keeps everything organized, and helps me stay on top of appointments without the stress."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

SB

ShaQuila B.

Salon Owner

> "What I least like about Booksy Biz is it being a little harder for the older, not so tech savvy, clients to understand,..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6845238)

KS

Kirk S.

Barber

> "Scheduling and Appointment Management, really like the reminders for me and clients, marketing emails snd text msg."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033189)

EH

Ethan H.

Barber

> "I’m not fun on the boost program because everyone in my area is boosted and it’s not any advantage of having the boost program. ..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

KD

Kris D.

Barber

> "I can take payments, communicate with clients adjust my hours all with ease and quickly and concisely."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039303)

MR

Mary R.

Nail Tech

> "Its not to bad , it will be once in a while I just hate having a number on profile to be reached at and getting scam messages and..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

JF

Jace F.

Detailer

> "I like how you can see the money aspect of things and how secure the website is and allows for you to customize"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032840)

IM

Imani M.

Barber

> "Sometime the mobile app can take a while to load or update information in the calendar."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

LJ

LeeLee J.

Barb

> "That it keep me organized to my liking and it help me promote in easier ways and people can book and ask questions when ever"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032893)

CD

Chastity D.

Loctician

> "I can't identify that price to secure the accurate deposits at booking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032931)

HM

Heather M.

Hair Stulist

> "Loving all the features, including Booksy reminders for appts and messaging clients after their appt to leave a review"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033625)

JG

Jessy G.

Barber

> "Honestly the only I probably don’t like is the it’s a $35 fee each month to use the booksy app I need my every dollar I can make"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033129)

DA

David A.

Licensed Barber

> "I don’t need to constantly answer phone calls or do heavy marketing the open network on the client app helps bring people to me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039368)

SG

Sandra G.

Cosmetologist

> "It became a bad experience when I had to fight for my money too many times."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7145776)

JM

Jackie M.

Hairstylist

> "Booking, rescheduling, and managing appointments are very simple, and everything stays organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

RS

Rima S.

Owner and operator

> "Takes way too long for me to recieve my money and i don’t like how they take some money from me."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032801)

KY

Karen Y.

Barber

> "I’m able to get payments a lot faster they are deposited into my account by the end of the day every business day"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032824)

MF

Marie F.

Hair braiding salon braiderlocs

> "I am paying for nothing.how can one clients who i refuse to take her due to disrespectful character come and write lies ..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

JA

Jose A.

Barber

> "I like the simplicity of the system, very editable and it helps me categorize every service at a great price"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

TH

Tat H.

Hairstylist

> "I do not like that the boost steals your potential clients found off of social handles and make it theirs"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

YE

Ylse E.

CEO

> "The app sends automatic reminders, which helps reduce no-shows."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

JA

Jose A.

Barber

> "Clients find it difficult to select the barber of choice it’s difficult to see their availability days in advance"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032839)

LN

Lens N.

Nail tech

> "The Scheduling and Appointment Management has been incredible and we believe it has helped our customers book as well."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020982)

RL

Robert L.

Barber

> "Boost features, feel like 30% of the service is way too much."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033450)

AF

Avonti F.

Hairstylist

> "I love how Booksy keeps my schedule organized, lets clients book 24/7, and makes my life easier."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020224)

BM

Barbara M.

Nail Salon owner

> "The fees on my transactions are the only thing I don't likeabout Booksy but it is definitely worth it as every CC machine comes..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

TR

Thomas R.

Barber

> "Keeps me well organized , held to keep my schedule free and away from distractions, whenever I’m booked up"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033029)

MF

Marie F.

Hair braiding salon braiderlocs

> "Just Disaster since client left fake reviews to destroy my business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033168)

FL

Frederica L.

Massage therapist

> "I love the platform in allowing Clients to schedule and pay on line."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JY

Jasmine Y.

Barbershop

> "Some elderly doesn't want to deal with app because technical issues."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032938)

FL

Frederica L.

Massage therapist

> "I like that clients can pre pay before so I am protected with my time and scheduling."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039255)

JG

John G.

Barber

> "The invoicing has a lot to be desired, hence the 4/5 stars."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020251)

JR

Jacob R.

Barber

> "Booksy has been great with time and appointment management and even bringing in some new clients that discovered me through the..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033039)

RM

Russ M.

Barber

> "I had trouble getting my Facebook linked to it"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033616)

MB

Marcedes B.

Barber

> "I liked how I could customize my website to how I like it and how to promote myself and business."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020291)

IM

Imani M.

Barber

> "Basically it can be glitchy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034014)

KA

Kaye A.

Owner

> "Ease of scheduling, the array of settings and the fact that you can message clients in regards to their appointments"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

RS

Rosie S.

Stylist

> "The fees are a bit much for me.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

JC

Jessica C.

Office Manager

> "You can easily share links on your social platform or via text."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6827806)

TH

Tat H.

Hairstylist

> "I don’t like that we can’t create a policy list"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033443)

RD

Robert D.

Barber

> "Booksy Biz has been a lifesaver as a new barber and has really helped me build and organize and grow as a barber."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032884)

MR

Mary R.

Nail Tech

> "The only thing that I don't like is getting scam messages!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7025608)

GB

Gedion B.

Customer Manager

> "Books Biz is the most effective way to manage appointments,schedule interviews and reservations."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6752949)

EL

Elijah L.

Barber

> "Some people have had trouble using my link"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032848)

ML

Mireya L.

barber

> "I love the flexibility it has to schedule customers and tailor it to your liking."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033498)

IVL

Iris Viviana L.

Owner

> "In time it can cost large"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020326)

YE

Ylse E.

CEO

> "I love that clients can book anytime, and I can keep everything organized in one place."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032907)

MB

Maleika B.

Owner

> "I had to go to another provider for that service."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032896)

AM

Alison M.

Data Analyst

> "Integration with our student information system has improved tracking of student engagement."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6488115)

SI

Sergey I.

oner

> "Horrible service and I am losing clients and money because of fake accounts."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

KA

Kaye A.

Owner

> "Not as many clients as I thought would come through the platform but overall experience is ok I wish the merchant fess were a bit..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7034008)

BM

Barbara M.

Nail Salon owner

> "The pricing is ok but I don't really enjoy paying fees on each transaction."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6462599)

AH

Alyse H.

Hairstylist

> "My overall experience has been great, I think its worth the money and I love that I can send an automated text for a review and..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032844)

RS

Rosie S.

Stylist

> "I really don’t care for the extra charges.”"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032946)

JM

Jackie M.

Hairstylist

> "It’s user-friendly, even for clients who aren’t very tech-savvy, and the pricing is fair compared to other booking platforms I’ve..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7033190)

CA

Chelsey A.

Office manager/ dispensing optician

> "We were required to input an email address for each patient but couldn’t reuse an email for multiple patients, making it very..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___3737039)

LP

Larissa P.

Aesthetician

> "I love working with Booksy, the app is easy to understand, the employees are attentive and the tools they provide to help your..."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7020468)

NB

Natalia B.

Director

> "I have been informed by Booksy that I should provide ANY bank details with my name on it so as I work 7 days a week and banks..."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___4454646)

EH

Ethan H.

Barber

> "It’s a great company to build clientele but you have to realize you compete with a lot of other barbers in the area."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039244)

SI

Sergey I.

oner

> "I had a terrible experience with Booksy."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6363840)

EC

Emely C.

Cosmetilogy

> "It is easy to use, reliable, and helps streamline client bookings, reminders, and payment processing."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7039317)

PL

Paige L.

Eyelash Technician and Artist

> "So expensive!!"

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___6422484)

KT

Kyrk T.

Owner

> "The fact that so many people is on the app helps to promote who you are and your gift."

[See full review](https://www.capterra.com/p/142741/Booksy/#Capterra___7032769)

EH

Elizabeth H.

Massage Therapist

> "You are not able to prevent last minute cancellations unless you sign up for payment processing with them, which is ridiculous."

[See full review](https://www.capterra.com/p/142741/Booksy/#SoftwareAdvice___3644986)

[View Reviews](https://www.capterra.com/p/142741/Booksy/reviews/)

## User interface

4.77 (431)

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

4.41 (480)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Phorest

Top features

34/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/113530/Phorest-Salon-Software/#features)

Booksy Biz

29/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/142741/Booksy/#features)

### Recognition

No recognitions have been awarded to Phorest

Booksy Biz is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Phorest

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Booksy Biz

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Phorest

-   By Phorest Software
-   Located in United States
-   Founded in 2005

Booksy Biz

-   By Booksy
-   Located in United States
-   Founded in 2014

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