# Compare Phorest vs Vagaro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Phorest and Vagaro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113530-153752/Phorest-Salon-Software-vs-Vagaro

---

# Phorest vs Vagaro Features and Cost Comparison

Last updated May 21st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PhorestVagaro2/4 selected

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

[## Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [431 reviews](#user-reviews)

Positive

410

Neutral

11

Negative

10

[## Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.7 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

$23.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [3,634 reviews](#user-reviews)

Positive

3,425

Neutral

120

Negative

89

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## Summary

* * *

Key features rated by users

Features selected based on 3,982 reviews from salon software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Appointment Scheduling

4.3

Mobile Access

NA

Confirmations/Reminders

4.4

Calendar Management

4.6

Online Booking

4.5

88%Fit

High performer

Feature ratings

Appointment Scheduling

4.7

Mobile Access

4.7

Confirmations/Reminders

4.7

Calendar Management

4.6

Online Booking

4.6

User satisfaction

User satisfaction

4.8

User reviews[431](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.8

User satisfaction

4.7

User reviews[3,634](https://www.capterra.com/p/153752/Vagaro/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$23.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Phorest is used by over 10,000 businesses and over 155,000 professionals worldwide.

Best for

Salons, spas, med spas, barbershops, fitness studios, yoga, Pilates, martial arts, massage, chiropractors, mental health, and pet grooming — solo pros to multi-location enterprises.

## User reviews

Pros & cons

SS

Syed S.

Secretary

> "I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management softwares,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

MI

Maria I.

Director of Operations

> "I wish the new app for guests would allow us to manage the guests who use the "rebook previous appointment" tool, as it has been hard..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

SS

Syed S.

Secretary

> "I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment through a..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

CQ

Christina Q.

Owner Operator

> "My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094226)

Heather E.

Director of Team Development

> "We are a salon company with 5 locations and navigating Phorest can sometimes be overwhelming, the ability to receive personalize..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6877309)

MM

Mario M.

Salon owner

> "The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7097485)

FD

Felor D.

salon Davachi by Felor

> "I am running my business with Phorest Company study and their trusted, and never anything wrong with the app you can run your..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094418)

SM

Sherrilyn M.

Operations Manager

> "I do not like the fact you can't create a schedule for the breaks to appear in certain peoples schedule and need to do it one by one."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

LGG

Luisa Gladymir G.

CEO

> "Phorest played a major role in saving my company, especially through the Staff Performance tools, which keep my team engaged and..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

AW

Angela W.

Salon owner

> "Overall fair, has improved over the last year, but I’m getting frustrated with the lack of bug fixes for waitlist and package updates."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094198)

LH

Laura H.

Salon Ops Manager

> "The client management features are easy to navigate, allowing staff to store notes, preferences, and history for a personalized..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NE

Nelly E.

Hair stylist

> "The least I like is I can’t scroll through all my clients on the app like I can on a computer."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094196)

SM

Sherrilyn M.

Operations Manager

> "The fact there is such supportive staff who are always quick to help when we are in need, there is also a support button with step by..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

MH

Michelle H.

Director of Education

> "Sometimes when using a laptop or desktop computer, it takes a long time before the reports open, or before I can see the client..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

LH

Laura H.

Salon Ops Manager

> "Its intuitive interface makes scheduling appointments fast and simple, even for staff with minimal technical experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NF

Nichole F.

Owner

> "I don’t like the that the online booking isn’t a request for an appointment."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

LGG

Luisa Gladymir G.

CEO

> "Their Marketing Suite was a lifeline during the pandemic and a devastating flood, helping me stay connected with guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

LP

Lauryn P.

Salon Coordinator and Online Representative

> "I still have open support tickets from 10 months ago that haven’t been resolved or followed up on."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095556)

NF

Nichole F.

Owner

> "It has been good however, sometimes my text reminders don’t go through to every guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

AAA

April Arreola A.

salon leader and marketing director

> "the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874617)

DF

DENNIS F.

Owner

> "All the reports which are available make monitoring your business relatively simple."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

MH

Michelle H.

Director of Education

> "Also the waiting list feature should not be specific to a certain date or time."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

NC

Nina C.

CEO

> "We use the paid ads feature and it has increased bookings, and revenue."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

TY

Tori Y.

CEO

> "It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be finished,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NC

Nina C.

CEO

> "The reporting shows us how effective the ad is, and how it measures against industry averages."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

ML

Matt L.

Manager

> "The customers that state they have difficulties usually say it has to do when they are entering in the email."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880636)

Sheridan C.

Owner, Educator

> "We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874064)

JG

Jami G.

Owner

> "The system is very slow, it freezes up and makes it very difficult to work with."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6457440)

KK

Kendra K.

Owner

> "Every time I need a number to support my teams growth it is so easy to find!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

SO

Sean O.

Owner

> "I don’t think there’s currently a better product at this price point."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094530)

KK

Kendra K.

Owner

> "Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

AB

Angelica B.

University Intern

> "The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4845208)

MR

Maria R.

Salon owner and stylist

> "The app and desk top are Easy to use and always works well for the salon staff and clients."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094218)

TY

Tori Y.

CEO

> "Customer service is bad."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

MI

Maria I.

Director of Operations

> "We can see the results of our referral program and monetize it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

TY

Tori Y.

CEO

> "Onboarding was horrible."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

OM

Oxana M.

Owner and Stylist

> "We enjoy it and usually find whatever we can't find, the customer support is able to help us with pretty quickly."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6882266)

TY

Tori Y.

CEO

> "This company has horrible customer service."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NP

Natasha P.

Owner

> "I love that they do a yearly audit too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

PT

Pamela T.

President

> "Too many reports that are too complex and not user-friendly. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6249758)

JA

James A.

Manager

> "The staff we interact with and support we get are truthfully our favorite part."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094206)

GD

Gm D.

KTF

> "It is less powerful when you want to select multiple services in one appointment - still works but a little more confusing."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4651521)

DF

DENNIS F.

Owner

> "Scheduling system is easy to use and provides a lot of flexibility."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

KL

Kaitlin L.

Owner

> "The marketing is inferior, difficult to share reviews, difficult to modify existing prices and services"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4126195)

GC

Garrett C.

Business Owner

> "sensitive content hidden\] is amazing, she helped us go paperless, automate marketing and helped us save 5 hrs a day by helping us use..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579559)

EU

Ela U.

spa manager

> "quite limited with reporting, cant store credit card details, can have only one confirmation email and can't re-send it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

SS

Susan S.

Owner

> "Phorest is very versatile, so it offers options that work with each salon's specific needs."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579526)

VR

Verified Reviewer

CEO

> "Also if you have multiple sites, none of their reports or stock inventory work across multiple locations so you have to go into each..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

NF

Nichole F.

Owner

> "It’s helpful when running reports"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

VR

Verified Reviewer

CEO

> "For example they introduced a feature called client reconnect which is supposed to text clients when they are overdue their..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LH

Laura H.

Salon Ops Manager

> "Overall, the system significantly improves efficiency and provides a smooth, hassle-free user experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

EU

Ela U.

spa manager

> "a very basic system, not quite what I would like in the busy spa"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

AR

Adriana R.

CEO

> "We are very happy with the switch weed from ClienTrak software."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094220)

VR

Verified Reviewer

Owner

> "Way to expensive for the service you receive."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3189273)

NP

Natasha P.

Owner

> "I like the weekly reports and all that too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

VR

Verified Reviewer

CEO

> "They charge inflated prices for simple things and hide the charges so you aren't aware of them. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LGG

Luisa Gladymir G.

CEO

> "The appointment schedule system is very intuitive and easy to learn, which makes training staff smooth and efficient."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

CV

Chris V.

owner

> "Another thing I disliked was the customer service never wanted to fix a situation, just to help make an issue right."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2462229)

[View Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

DB

Diane B.

Owner

> "The customer support is reliable and helpful, and the reporting and bookkeeping features make it easy to stay organized and keep track of performance...."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

AN

Amanda N.

Owner

> "The least thing I like about Vagaro is the fact that I cannot do deposits without having the shopping cart purchased so I pay an extra fee just to..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131691)

CT

Courtney T.

Business Owner

> "The platform helps streamline bookings, reduce no-shows with automated reminders, and keeps everything organized in one place."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

JH

Julie H.

Owner and Licensed Esthetician

> "Every time I rebook a customer, I am forced to enter that it is a returning guest and Vagaro should have the intelligence to know that if I am..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130212)

Monica D.

OWNER

> "I struggled setting up my own webspace with other products, but their University and help videos, as well as other features such as their payment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

JB

Julia B.

Owner Esthetician Massage Therapist

> "One main issue is the marketing email "queue", if I want to pre plan an email campaign, odds are it won't go out at the time specified."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128465)

TM

Tasha M.

Cosmetologist

> "The automated reminders and confirmations are a huge plus—they save me time and reduce no-shows. And to top it off, the checkout process is quick and..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126867)

AW

Ashley W.

Massage therapist

> "Sometimes it won’t allow my clients to leave a review even after a service also on booking part I don’t like how the available days are so light, not..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

TC

ToE C.

Owner

> "I love that I cna use the app on my phone, tablet or computer. And when tou make an appointment or change it immediately goes to the cloud and updates in..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128363)

AS

Arne S.

Esthetician

> "The pricing is still something that I struggle to accept. While the à la carte model is beneficial, the features that are optional I find are necessary..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

DB

Devin B.

Salon hairstylist

> "How my business runs smoothly and I’m able to complete all my booking tasks everyday with all of my clients"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126713)

BL

Barbara L.

Owner stylist

> "Sometimes there is glitches in the software or slow operation, I don’t use the payment processor available because it seemed deposits were slightly..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

CA

Chanelle A.

Hairstylist

> "For salons, spas, fitness studios, or independent service providers, that “everything in one place” approach can save a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

John G.

Owner and CFO

> "We only subscribed to the program for 1 month. Upon cancelling our subscription we were charged and additional $140 (free card reader fee)"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MW

Madison W.

Esthetician

> "The interface is clean and makes booking, managing clients, and running my business seamless and efficient."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128173)

VA

Valentina A.

Owner

> "My spa used vagaro for a full year and we couldn't wait to switch. While Vagaro offers many features, they up charge for everything and their software is..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

NT

Nicole T.

Owner

> "I loved Vagaro the use of the calendar, the free website, how I was able to colorize my clients."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7069498)

HT

Holly T.

Owner and nail artist

> "I also don’t like that I have to pay $10 a month of customers to leave a card on file and use a payment processing system."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

SN

Sheri N.

Cosmetologist owner

> "My overall experience is Awesome helps my work life and makes my jobs easier and my clients get reminded of appointments so less clients missing appt"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128142)

JY

Joanna Y.

Owner

> "Things they messed up on:-Importing appointments with the wrong duration, double booking, having 2 clients show up once.-Imported wrong prices for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6691519)

AS

Arne S.

Esthetician

> "Also the customer service and availability of representatives is top tier, I love that I can call and get someone knowledgeable on the phone whenever I..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128136)

Ramika G.

Salon owner

> "Only when there is a glitch in the system and you're trying to check ppl out or book appointments can be frustrating"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

TR

Tammi R.

Salon Owner

> "With the help of the text reminders and wait list options, my books stay filled without every having to pick up a phone and call a client."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7014509)

GU

Gaby U.

Salon owner

> "There’s not enough tailoring options for non-hairstylists to use for client appointments times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128210)

DB

Diane B.

Owner

> "It’s a solid platform that supports both the day-to-day operations and long-term growth of my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

John G.

Owner and CFO

> "Also crashed multiple times, especially when creating new appointments and changing pricing or service times."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

DB

Donielle B.

Licensed esthetician CEO

> "I also appreciate how everything is in one place, from payments to client history, which helps me stay organized and save time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131829)

NC

Nicky C.

MANAGER

> "Rent collection request for employee to add credit card never works, its very frustrating and this has been going on for years."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129211)

MC

Maisie C.

Owner CEO

> "I love the organization, easy capability for my clients payments, and pace of receiving my funds from my business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128134)

JE

Juliana E.

Owner

> "The app constantly glitches when doing basic tasks like looking at past appointment dates."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7143222)

Simple R.

Senior executive HR

> "Vagaro tend to be positive, primarily due to its user-friendly interface, extensive feature set for scheduling and managing appointments, and its..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6373614)

John G.

Owner and CFO

> "Online program is very slow (line ups at front desk due to waiting on software pages to load."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

CA

Chanelle A.

Hairstylist

> "The online booking system is convenient for clients and helps reduce back-and-forth scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

WL

Whitney L.

Owner

> "I dislike the fact that if a consumer books an appointment for another family member, such as a child, they don’t allow reviews from the one who booked..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6848113)

HT

Holly T.

Owner and nail artist

> "The ease of scheduling, the way my schedule looks visually, the way I can add on variations to services."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130001)

ND

Nicole D.

Massage therapist

> "Sometimes there are issues when Vagaro’s system goes down and you can’t access needed information but this is very rare."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

MM

Melissa M.

Owner Esthetician

> "Overall, it’s an easy software to use with multiple different booking functions creating you on website text marketing email marketing an appointment..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129242)

NC

Nicole C.

Esthetician

> "The people are great with support but it kicks me out of the chat when I go through different pages and I have to restart sometimes"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128211)

LJ

Lauren J.

Salon booth owner

> "Scheduling and appointment management are the best features of this platform."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128566)

CE

Carissa E.

Esthetician

> "A common and significant complaint is that the online booking interface for clients can be temperamental."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128683)

CA

Chanelle A.

Hairstylist

> "The booking interface is generally smooth, and clients can easily schedule online or through the Vagaro marketplace."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128205)

LW

Lauren W.

Owner

> "I don’t like when I have to add money on extra service like website and forms etc."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128452)

ND

Nicole D.

Massage therapist

> "It is a great system for client management and scheduling as well as appointment management."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128144)

TR

Toni R.

Owner

> "I also don't like the new way of character counting for text message promotions."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131648)

MC

Melanie C.

Acupuncturist, Owner

> "Having my patients able to book and reschedule themselves is a time saver."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128178)

DB

Diane B.

Owner

> "What I like least about Vagaro is that it can be slow at times, which can be frustrating during a busy day."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128589)

ND

Natalie D.

Lead Trainer

> "great value for what you get, i also like that other people use it so its nice that some customer are already used to using it to booking other things."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7132513)

Samantha E.

Owner Operator

> "Sometimes the navigation can be a little challenging and takes more clicks than what I would like to do to be efficient"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

SB

Sarah B.

Owner

> "Vagaro transferred my data from my previous company saving me a lot of time."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126839)

SB

Shannon B.

Cosmetologist

> "I won't get my money deposited until almost noon the next day! And I cant see the amount being deposited once its in process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

SF

Stacey F.

Founder

> "It’s given me the tools and resources to both launch and scale my service-based business with confidence and professionalism."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7023931)

AH

Alyssa H.

Salon Coordinator

> "I’m not a huge fan of the calendar feature, it does this weird thing when there’s no booking available for the day selected."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6827800)

Samantha E.

Owner Operator

> "Very easy tool for scheduling and appointment management as well as payment processing."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7139532)

TD

Traci D.

Hairstylist

> "If Vagaros system goes down I can’t access my clients stuff therefore I am"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127426)

Monica D.

OWNER

> "Their widgets and links, as well as the software's look and feel, are very professional."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7073028)

John G.

Owner and CFO

> "Also, You can't see a report with the receipt total from a clients service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057244)

MH

Maranda H.

Cosmetologist

> "I love the drag & drop email builder to make templates for future use"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7127903)

VA

Valentina A.

Owner

> "The platform also looked outdated and the client facing software is clunky and frustrating to use. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7057032)

AW

Ashley W.

Massage therapist

> "I like being able to send out emails after clients receive a service"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128725)

VR

Verified Reviewer

Driver

> "I don’t like having to retype my password every time when accessing the app."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7111856)

KM

Kenny M.

Owner

> "It's been helpful for my business, but not without it's quirks and intermittent connectivity issues. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

KS

Kristin S.

Massage Therapist

> "My clients seems to have more difficulty than with Schedulicity, the site I used before it was acquired by Vagaro."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128547)

KD

Kristle D.

Aesthetician

> "I love that I can schedule my emails & customize it how I want too."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128203)

MC

Morgan C.

Hair stylist

> "I would give it a 7 out of 10— worst timing when it decides not to work or someone is working on the back end of it…"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126702)

Ramika G.

Salon owner

> "Everything you need for your finances, services, follow ups, reminders and user friendly."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128894)

MC

Michelle C.

Assistant Salon manager

> "From my experience as a customer/client I just need to go on and schedule an appointment to get a service done and I was able to do so and it’s a simple..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6662036)

MB

Mona B.

Salon suite owner

> "I love Vagaro because it’s super easy for my clients and I, customer service it top tier and I feel like I get a lot more than I’m actually paying for..."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128192)

VC

Vee C.

Owner-operator

> "Over time, pricing structures changed, features that were beneficial changed, then it became overly priced with not enough to validate paying what I was."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7042686)

BL

Barbara L.

Owner stylist

> "I love that you can call and talk to knowledgeable techs in the customer service department the best."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7126905)

TS

Tamar S.

Owner

> "It’s confusing how the Cilent has to sign before providing a card to process."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7130927)

MR

Mekaela R.

Esthetician

> "Easy scheduling, easy to add services, sleek simple website, never encounter outages, takes deposits,"

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129519)

SB

Shannon B.

Cosmetologist

> "My clients are connstantly textimg me because something isn't working when trying to book online."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7129487)

Md Alam K.

freelancer

> "All in one solutions for selfcare with easy user interface, robust for managing appointments, class, staff, scheduling."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6354197)

SP

Sivan P.

Owner

> "In my first week using Vagaro, they held my very first credit card payment with no valid reason — after I had already done the service."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___6871779)

LR

Lisa R.

Hair stylist

> "I love the extensive records that I can access for clients and for business."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7131093)

CT

Courtney T.

Business Owner

> "The monthly subscription can be expensive, especially for small businesses."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

TE

Thary E.

Lash Artist

> "I’ve been using this for a few years now and it’s been okay so far minus the updates sometimes can cause glitches."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128209)

KM

Kenny M.

Owner

> "Paypro mini loses connection to paypro every day. "

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128482)

LS

Lynn S.

Owner esthetician

> "Vagaro integrated seamlessly with my bookkeeping software ."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128446)

CT

Courtney T.

Business Owner

> "The interface can feel overwhelming and take time to learn."

[See full review](https://www.capterra.com/p/153752/Vagaro/#Capterra___7128440)

[View Reviews](https://www.capterra.com/p/153752/Vagaro/reviews/)

## User interface

4.77 (431)

4.68 (3,634)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Phorest

34/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/113530/Phorest-Salon-Software/#features)

Vagaro

Top features

38/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/153752/Vagaro/#features)

### Recognition

No recognitions have been awarded to Phorest

Vagaro is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Phorest

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Vagaro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Phorest

-   By Phorest Software
-   Located in United States
-   Founded in 2005

Vagaro

-   By Vagaro
-   Located in United States
-   Founded in 2009

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