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Salon, spa, and medical spa businesses looking for easy-to-use software that provides everything needed to streamline operations, manage clients and grow.
Phorest was born on the salon floor and bred to help businesses like yours thrive. Today, Phorest is used by over 9,000 businesses and over 155,000 hair and beauty professionals worldwide
Beautiful interface, very snappy performance. Extremely customizable and fantastic reporting capabilities.
There are also a few other reports that our owner is upset about losing. As well, I wish there were an app for the phones because reading the schedule through a mobile web page can be difficult.
More importantly, customer service is GREAT. When I need help, they are there to assist in a professional polite manner.
The only complaint I have is just getting our payroll set up.
Ease of use is wonderful and ability to give each user different access is great. Visually it is easy to understand and lots of short cuts for booking at high speed.
Some of the other service providers make mistakes while I’m not at work and I cannot edit them without doing a refund and changing it to the proper stylist.
It is easy to learn and we love all the numbers it tracts. The inventory is nice to track on this software.
The amount of time and stress the on boarding cost me was exhausting. Also, trying to sort out editing the actual system and not the ‘ghost’ training platform.
That it can help in many ways with making the clients salon visit more exciting and more profitable for the salon.
I now will have to call my credit card company to block phorest from taking payments. Once they have your money forget getting any answers back from them if your unhappy with the services.
Pros - Cloud Based, Support is excellent, they offer outstanding training and customer service, they listen to their customers with User Voice, and they genuinely care about your business.
They seemed more technical than customer focused, and came across rude and actually a bit obnoxious in their replies, which is very unlike the Phorest communication you normally give.
Amazing software , great to use, easy to use, perfect set up, ideal for small business as well as large ones. Help you recieve fantastic.
I have no idea if they corrected the fault just with my account or whether other customers who have been affected but are still in the dark.
The automated reach out to Cilents is such a time saving feature. I do like the loyalty scheme feature this I feel will support further growth together with the intervertebral social media marketing.
Useless for marketing, their ‘upgraded’ marketing suite is frustrating and not at all user friendly.
Jessica F.: My name is Jessica. I am the operations manager for One Eleven Salon in Ann Arbor, Michigan. We are a six-chair salon, and I rate Meevo at a five. We were a former Millennium salon, but as the landscape of the industry has changed, we found that we needed something a little bit newer and that was more cloud-based, and that is when Millennium offered the option of Meevo too, and it was a jump that made sense and was easy to transition over from Millennium. The ease of use with Meevo makes it a wonderful software to use. Our staff pretty much picks it up from day one. The help and the training at the academy is great for anybody that has any questions on anything that they can't use by just playing with the software. The support that comes with Meevo is five-star, whether it be from MeevoPay or from just an issue with a report. We always have five-star service from the support team in answering any questions that we have. Starting up with Meevo was super easy. Our onboarding specialist was phenomenal. She stayed connected to us. We had no issues from day one getting set up and ready to go the day that our salon opened. We were actually fully functional a couple of weeks before opening day, so that we had plenty of time to input clients that were coming with us once we opened the salon. If you're considering making the switch to Meevo, I highly recommend scheduling a call with someone from their team to learn more about everything that Meevo has to offer for your salon. I also recommend joining the Facebook community online and learning what other salons are doing with it to see how it can help your salon.
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