--- title: "Compare Phorest vs Boulevard 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Boulevard and Phorest based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/113530-180087/Phorest-Salon-Software-vs-Boulevard" page_type: "comparison" language: "en" --- # Boulevard vs Phorest Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: BoulevardPhorest2/4 selected [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) [## Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting Price $159.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [390 reviews](#user-reviews) Positive 357 Neutral 22 Negative 11 [## Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.7 Customer Service 4.8 Reviews Sentiment Based on [431 reviews](#user-reviews) Positive 410 Neutral 11 Negative 10 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,660 reviews from salon software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Appointment Scheduling 4.8 Mobile Access 4.3 Credit Card Processing 4.6 Confirmations/Reminders 4.6 Online Booking 4.7 64%Fit Missing features Not enough reviews Feature ratings Appointment Scheduling 4.3 Mobile Access NA Credit Card Processing 1.0 Confirmations/Reminders 4.4 Online Booking 4.5 User satisfaction User satisfaction 4.6 User reviews[390](https://www.capterra.com/p/180087/Boulevard/reviews/) Ease of use 4.6 Functionality 4.4 Value for money 4.5 Customer support 4.7 User satisfaction 4.8 User reviews[431](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.4 Customer support 4.8 Price starts from Price starts from $159Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Self-care businesses looking for a modern, complete, easy-to-use client experience platform that handles everything from online scheduling and marketing to payments and point of sale. Best for Phorest is used by over 12,000 businesses and over 155,000 professionals worldwide. ## User reviews Pros & cons Tami H. Massage Therapist > "The daily calendar allows me to see who's working, and I can easily interface for available times,booking, client info,..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7188439) AB Ashley B. General Manager > "The biggest struggles are reporting - it’s too difficult to find kpis and is time consuming to switch between locations etc. -..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988) SM Sue M. CEO > "It truly covers all the bases — scheduling, HIPAA compliance, charting, marketing, inventory management, and Point of Sale —..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671) FL Farrah L. Social Media and Front Desk Manager > "I’ve also noticed that when a service provider updates prices, prices for pre booked appointments do not update." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7131811) JH Jennifer H. Owner-esthetician > "My business has grown since using Boulevard, and it has also streamlined so many features that I used to have to use multiple..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7188309) PE Penelope E. Nail Salon Owner > "Another challenge we’ve experienced is the pricing structure for multiple locations. As we continue to grow and expand, having..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865) CH Cynthia H. Nail Technician > "I love the convenience of Boulevard, because I have access to my schedule at anytime, known when and what time my appointments,..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327) George H. Owner > "The software looked promising during the initial Zoom demos, but once we started using it daily, we experienced several major..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7152289) SM Sue M. CEO > "Over the past 18 months, I’ve especially appreciated the enhancements to the voucher system for client packages and the..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671) JN Julianne N. Esthetician > "Instead, it takes the package price and divides by vouchers to see the "discounted" price, but it messes up my end of month..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692) CH Cynthia H. Nail Technician > "Boulevard is easy access, updates regular, changes in schedule is instant, which gives me heads up on my appointments and..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327) JM Jennifer M. Owner > "If an appointment is checked out incorrectly, it is hard to change the transaction without making a new appointment completely." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7044685) Catherine R. Receptionist > "It also keeps card information secure through encryption, which gives us peace of mind." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7202674) WG Wendy G. APRN, CRNA, Owner, Injector > "Little frustrating check out must be done on computer and can’t process all way through w/ipad. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) SB Skyler B. Esthetician > "I like that I can speak with a representative in the moment through chat rather than having to call for assistance." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7168565) AC Alyssa C. Operations Manager > "Reporting accuracy, no client texting on professional app, difficulty using on mobile devices" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6571070) MB Michele B. Owner > "From seamless booking to thoughtful client management, everything feels built to help my business run smoother and look more..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) Samantha H. RN > "You can't call customer support, they only have the option to use a text box to contact customer service." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090) NE Nathan E. CEO > "Additionally, the POS system available through Boulevard is managed in-house, reducing the likelihood of cross-software..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117) George H. Owner > "Our biggest issue is client communication." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7152289) AB Ashley B. General Manager > "Boulevard shines beyond other services because of its sleek design and modern menu that makes finding most things a breeze" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988) VR Verified Reviewer General Manager Nurse Injector > "Not as easy to navigate charting, appointments and checkouts on an iPad versus laptop or desktop." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619) MB Michele B. Owner > "It’s a platform that genuinely supports how I operate — detail-oriented, client-focused, and service-driven." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) JW John W. Owner > "They told me that the transition from A/R to their platform would be fairly flawless, yet I have had multiple issues and still..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680) NE Nathan E. CEO > "Overall, Boulevard has been responsive to questions posed by our business and worked to help us maximize the features of their..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117) MG Mallory G. Crnp > "I did try to refer a friend but she was turned down because she was told her business was too small." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042369) MO Molly O. CEO > "The reports are easy to navigate and provide insight into the health of your company and the online booking widget keeps..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6744793) AM April M. Esthetician > "Having to cancel a whole appointment just to add another service to the profile" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6574587) BB Becca B. Aesthetic Nurse Practitioner > "We use it for payroll and I have enjoyed having it to reference my pay." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038460) George H. Owner > "Lastly, don’t accept the first price quote." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7152289) AK Ashley K. Office Manager > "Customer support has also been responsive when we have needed assistance." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7188314) KK Kinsey K. Wellness Coordinator > "I dont have many critiques for Boulevard, my only critique would be for the Boulevard app interface, it does not have all the..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826) JD Jackie D. Client coordinator > "The simplicity/quickness to book clients out 2,4,6 weeks with the quick rebook option at checkout, the visibility of calendars,..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6315124) LR Lorena R. Owner > "The company does not have good methods of communication or do they communicate well." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293) SB Skyler B. Esthetician > "Simple, safe and effective for all types of businesses." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7168565) LR Lorena R. Owner > "What was stated on my contract was a lie and I would not recommend using platform for your company." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293) WG Wendy G. APRN, CRNA, Owner, Injector > "Company is consistently implementing upgrades to make system perform as best as possible." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) AS Andi S. Salon Director > "Therefore, I never want to see the summary option removed from the system." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570801) JH Jennifer H. Owner-esthetician > "I also think the marketing feature is very helpful, and customer support is always fantastic." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7188309) LP Lauren P. Owner > "I have tried with many booking sites and nothing compares to Boulevard." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6772525) MB Michele B. Owner > "Boulevard truly elevates the luxury experience I strive to deliver at every touchpoint." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) VK Venus K. Owner > "It can get very cluttered because there is no way to delete service or retail; only disable or block I wish there were more..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4135921) LS Leith S. Salon Manager > "We love the texting feature as well." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039670) KS Kristin S. Owner > "Truly, my only complaint is the price." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043846) WG Wendy G. APRN, CRNA, Owner, Injector > "Was able to schedule a phone call for help as well w/ease. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) JW John W. Owner > "So far it has been a struggle to get basic things done. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680) JN Julianne N. Esthetician > "It's such an easy and convenient business experience from admin to front desk to booking and to clients!" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692) EC Enya C. Spa Coordinator > "Going back to Mindbody for another job was a headache." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570948) JD Johna D. Director of Operations > "The support staff is great and the communication turn around time is efficient." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042326) PT Piotr T. Manager > "One aspect that I found less favorable about Boulevard was the pricing structure, which might be prohibitive for small or..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4822687) PL Peter L. Owner > "The streamlined interface works with clients of all levels of technical ability." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6797072) VR Verified Reviewer General Manager Nurse Injector > "The features aren't the same." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619) WG Wendy G. APRN, CRNA, Owner, Injector > "Boulevard’s integration with “the whole package” is lovely. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) RS Rachael S. Boutique Manager > "We experienced an issue with our packages and gift cards transferring over from Booker to Boulevard when we first intergraded..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866543) NM Nicole M. Concierge > "The customer support Academy has helped me grow as an employee." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038459) LM Lindsay M. General Manager > "There are some gaps in reporting and the lack of a client portal it a huge con for our clients, though, I believe one is in..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4082595) Samantha H. RN > "I also liked the feature where you can message clients directly through Boulevard." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090) JS Jess S. Owner > "you cant invoice clients, or clients cant see any credit on their account or use it to pay the deposit." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4952299) JE Jacquin E. Family Nurse Practitioner and Owner > "There are very few outages, it is easy to use, and they have a very responsive customer service team." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039725) RB Ryan B. CEO > "There's no customer service unless you like talking to a bot. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6165302) SK Stephanie K. Owner Medical Director > "There are a lot of different add ons like text marketing and email marketing that I love!" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6732283) IV Isabel V. Client Experience Coordinator > "The integration of packages from our previous booking system did not transfer correctly, which is the only issue we ran into." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866609) MV Maggie V. Owner.Founder > "The software has really made our clients happy and in turn, made us a thriving business." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374) JA Jennifer A. Owner > "We have still not been able to connect boulevard to our social media so that clients can book directly from those platforms." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4882073) MV Maggie V. Owner.Founder > "It's extremely easy to book as a client which has in turn landed us way more conversions than ever before." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374) CK Carly K. Licensed Esthetician / Owner > "I paid $500-$600 for onboarding but they were not actually able to move any of my data from my old system over like they said..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4697101) PE Penelope E. Nail Salon Owner > "It’s more than just a software, it feels like a real partner in our day-to-day operations." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865) ER Elaine R. massage therapis > "Using it on iPhone is cumbersome - touching the screen just to view info can prompt schedule change function. When the data was..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3113714) MB Michele B. Owner > "It’s not just software — it’s a business partner that truly understands the beauty industry." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054) JB Jeanie B. Stylist > "What I like least about this software is not seeing a key that explains the symbols with booked appointments." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4092620) VR Verified Reviewer General Manager Nurse Injector > "Boulevard is easy to tailor to our business needs, met the needs of recurring monthly membership programs" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619) SS Samantha S. Hairstylist > "The app doesn’t let me just move people on the calendar when it’s ope." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4905300) BR Barry R. Location Manager > "Booking is easy to understand and navigate and our clients seem to like the reminders and other interactions with Boulevard." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6579748) Luz mary R. teacher > "Well sometimes it has been a bit slow or not very responsive in solving my problems but there is always room for improvement." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___5001555) VR Verified Reviewer Aesthetician > "I am able to reschedule appointments in the app." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869241) MS Maura S. Senior Director of Training > "The lack of customization of Privilege Groups" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4131315) MH Maisie H. RN Owner > "The online booking is super convenient and easy for clients." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043357) SP Sydney P. receptionist > "sometimes it shuts down and we can’t cash anyone out" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4879931) LS Leith S. Salon Manager > "Switching to boulevard was the best decision we’ve made for our business!" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039670) MF Mary F. General Manager > "down side to customer support is that texting is only option" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4906931) Tami H. Massage Therapist > "The daily calendar allows me to see who's working, and I can easily interface for available times,booking, client info,..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7188439) VR Verified Reviewer General Manager Nurse Injector > "Not as easy to navigate charting, appointments and checkouts on an iPad versus laptop or desktop." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619) AB Ashley B. General Manager > "Boulevard shines beyond other services because of its sleek design and modern menu that makes finding most things a breeze" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988) KK Kinsey K. Wellness Coordinator > "I dont have many critiques for Boulevard, my only critique would be for the Boulevard app interface, it does not have all the..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826) MO Molly O. CEO > "The reports are easy to navigate and provide insight into the health of your company and the online booking widget keeps..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6744793) VK Venus K. Owner > "It can get very cluttered because there is no way to delete service or retail; only disable or block I wish there were more..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4135921) JD Jackie D. Client coordinator > "The simplicity/quickness to book clients out 2,4,6 weeks with the quick rebook option at checkout, the visibility of calendars,..." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6315124) MS Maura S. Senior Director of Training > "The lack of customization of Privilege Groups" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4131315) WG Wendy G. APRN, CRNA, Owner, Injector > "Boulevard’s integration with “the whole package” is lovely. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672) BN Brandon N. Massage therapist > "Not very mobile friendly." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3091020) DL Dena L. General Manager > "It really has been wonderful and made my job easier." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7188250) JQ Johann Q. brand manager > "it wasn't designed with practicality in mind." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3104015) DL Dena L. General Manager > "They have always made it easy" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7188250) MD Michael D. COO > "The mobile app doesn't allow you to have all the functions as the website" [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___2608943) CF Cemiya F. Stylist > "I have used a few different systems and I think that boulevard has been the easiest to understand." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570783) RB Ryan B. CEO > "There's no customer service unless you like talking to a bot. " [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6165302) KS Kristin S. Owner > "easy, safe to use." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043846) LF Larisa F. Area Lead NP > "Customer service through the chat system is not the most versed." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880298) AK Ashley K. Office Manager > "Customer support has also been responsive when we have needed assistance." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7188314) KK Kim K. Manager > "Sometimes customer support just doesn’t get the problem you are having, and it feels like you’re explaining it over and over." [See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3102457) [View Reviews](https://www.capterra.com/p/180087/Boulevard/reviews/) SS Syed S. Secretary > "I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175) MI Maria I. Director of Operations > "I wish the new app for guests would allow us to manage the guests who use the "rebook previous appointment" tool, as it has been..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611) SS Syed S. Secretary > "I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175) CQ Christina Q. Owner Operator > "My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094226) Heather E. Director of Team Development > "We are a salon company with 5 locations and navigating Phorest can sometimes be overwhelming, the ability to receive personalize..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6877309) MM Mario M. Salon owner > "The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7097485) FD Felor D. salon Davachi by Felor > "I am running my business with Phorest Company study and their trusted, and never anything wrong with the app you can run your..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094418) SM Sherrilyn M. Operations Manager > "I do not like the fact you can't create a schedule for the breaks to appear in certain peoples schedule and need to do it one by..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145) LGG Luisa Gladymir G. CEO > "Phorest played a major role in saving my company, especially through the Staff Performance tools, which keep my team engaged and..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927) AW Angela W. Salon owner > "Overall fair, has improved over the last year, but I’m getting frustrated with the lack of bug fixes for waitlist and package..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094198) LH Laura H. Salon Ops Manager > "The client management features are easy to navigate, allowing staff to store notes, preferences, and history for a personalized..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085) NE Nelly E. Hair stylist > "The least I like is I can’t scroll through all my clients on the app like I can on a computer." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094196) SM Sherrilyn M. Operations Manager > "The fact there is such supportive staff who are always quick to help when we are in need, there is also a support button with step..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145) MH Michelle H. Director of Education > "Sometimes when using a laptop or desktop computer, it takes a long time before the reports open, or before I can see the client..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855) LH Laura H. Salon Ops Manager > "Its intuitive interface makes scheduling appointments fast and simple, even for staff with minimal technical experience." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085) TY Tori Y. CEO > "It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) LGG Luisa Gladymir G. CEO > "Their Marketing Suite was a lifeline during the pandemic and a devastating flood, helping me stay connected with guests." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927) NF Nichole F. Owner > "I don’t like the that the online booking isn’t a request for an appointment." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477) NF Nichole F. Owner > "It has been good however, sometimes my text reminders don’t go through to every guests." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477) LP Lauryn P. Salon Coordinator and Online Representative > "I still have open support tickets from 10 months ago that haven’t been resolved or followed up on." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095556) GC Garrett C. Business Owner > "sensitive content hidden\] is amazing, she helped us go paperless, automate marketing and helped us save 5 hrs a day by helping us..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579559) AAA April Arreola A. salon leader and marketing director > "the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874617) SS Susan S. Owner > "Phorest is very versatile, so it offers options that work with each salon's specific needs." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579526) MH Michelle H. Director of Education > "Also the waiting list feature should not be specific to a certain date or time." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855) DF DENNIS F. Owner > "All the reports which are available make monitoring your business relatively simple." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492) ML Matt L. Manager > "The customers that state they have difficulties usually say it has to do when they are entering in the email." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880636) NC Nina C. CEO > "We use the paid ads feature and it has increased bookings, and revenue." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117) SO Sean O. Owner > "I don’t think there’s currently a better product at this price point." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094530) BM Becca M. Salon Manager > "Working with her helps me understand the features and move forward with a better understanding so I can properly train my team." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6616057) TY Tori Y. CEO > "Customer service is bad." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) BM Becca M. Salon Manager > "I know once we are using it all properly, it will help us care for our customers and grow our numbers." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6616057) TY Tori Y. CEO > "Onboarding was horrible." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) NC Nina C. CEO > "The reporting shows us how effective the ad is, and how it measures against industry averages." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117) JG Jami G. Owner > "The system is very slow, it freezes up and makes it very difficult to work with." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6457440) Sheridan C. Owner, Educator > "We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874064) TY Tori Y. CEO > "This company has horrible customer service." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) KK Kendra K. Owner > "Every time I need a number to support my teams growth it is so easy to find!" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320) PT Pamela T. President > "Too many reports that are too complex and not user-friendly. " [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6249758) KK Kendra K. Owner > "Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing!" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320) GD Gm D. KTF > "It is less powerful when you want to select multiple services in one appointment - still works but a little more confusing." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4651521) MR Maria R. Salon owner and stylist > "The app and desk top are Easy to use and always works well for the salon staff and clients." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094218) KL Kaitlin L. Owner > "The marketing is inferior, difficult to share reviews, difficult to modify existing prices and services" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4126195) MI Maria I. Director of Operations > "We can see the results of our referral program and monetize it." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611) AB Angelica B. University Intern > "The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4845208) OM Oxana M. Owner and Stylist > "We enjoy it and usually find whatever we can't find, the customer support is able to help us with pretty quickly." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6882266) VR Verified Reviewer CEO > "Also if you have multiple sites, none of their reports or stock inventory work across multiple locations so you have to go into..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311) NP Natasha P. Owner > "I love that they do a yearly audit too." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722) EU Ela U. spa manager > "quite limited with reporting, cant store credit card details, can have only one confirmation email and can't re-send it." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470) JA James A. Manager > "The staff we interact with and support we get are truthfully our favorite part." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094206) VR Verified Reviewer CEO > "For example they introduced a feature called client reconnect which is supposed to text clients when they are overdue their..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311) DF DENNIS F. Owner > "Scheduling system is easy to use and provides a lot of flexibility." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492) VR Verified Reviewer Owner > "Way to expensive for the service you receive." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3189273) NF Nichole F. Owner > "It’s helpful when running reports" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477) VR Verified Reviewer CEO > "They charge inflated prices for simple things and hide the charges so you aren't aware of them. " [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311) LH Laura H. Salon Ops Manager > "Overall, the system significantly improves efficiency and provides a smooth, hassle-free user experience." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085) CV Chris V. owner > "Another thing I disliked was the customer service never wanted to fix a situation, just to help make an issue right." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2462229) AR Adriana R. CEO > "We are very happy with the switch weed from ClienTrak software." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094220) EU Ela U. spa manager > "a very basic system, not quite what I would like in the busy spa" [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470) NP Natasha P. Owner > "I like the weekly reports and all that too." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722) AAA April Arreola A. salon leader and marketing director > "the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874617) LGG Luisa Gladymir G. CEO > "The appointment schedule system is very intuitive and easy to learn, which makes training staff smooth and efficient." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927) MH Michelle H. Director of Education > "Also the waiting list feature should not be specific to a certain date or time." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855) KN Kayla N. Salon and Spa > "The team, the system, and the customization of the entire thing is fabulous." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6499169) MM Mario M. Salon owner > "The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7097485) MI Maria I. Director of Operations > "It's easy for everyone to use and love some of the newer features that help with new staff coming on board." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611) LP Lauryn P. Salon Coordinator and Online Representative > "I still have open support tickets from 10 months ago that haven’t been resolved or followed up on." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095556) JF Jonelle F. Owner > "The online booking for guests is amazing." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874029) TY Tori Y. CEO > "Customer service is bad." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) MP Marylynn P. Owner > "My team at the front desk finds it very easy to use, and as I mentioned above my Favorite thing about the software is the customer..." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880758) TY Tori Y. CEO > "This company has horrible customer service." [See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568) [View Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) ## User interface 4.62 (390) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) 4.77 (431) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Boulevard 32/41 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Scheduling - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Mobile App - Customer Surveys - Customizable Branding - Discount Management - Drag & Drop - Electronic Forms - Electronic Payments - Email Marketing - Employee Management - For Salons and Spas - Generative AI - Inventory Management - Loyalty Program - Marketing Management - Mobile Access - Multi-Location - Online Booking - Online Store - Payroll Management - Point of Sale (POS) - Recurring Appointments - Reporting & Statistics - Reputation Management - Reviews Management - SMS Marketing - Third-Party Integrations - Transaction History - Waitlist Status Tracking [See all features](https://www.capterra.com/p/180087/Boulevard/#features) Phorest Top features 38/41 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Automated Scheduling - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Mobile App - Customer Surveys - Customizable Branding - Discount Management - Drag & Drop - Electronic Forms - Electronic Payments - Email Marketing - Employee Management - For Salons and Spas - Generative AI - Inventory Management - Loyalty Program - Marketing Management - Mobile Access - Multi-Location - Online Booking - Online Store - Payroll Management - Point of Sale (POS) - Recurring Appointments - Reporting & Statistics - Reputation Management - Reviews Management - SMS Marketing - Third-Party Integrations - Transaction History - Waitlist Status Tracking [See all features](https://www.capterra.com/p/113530/Phorest-Salon-Software/#features) ### Recognition Boulevard is recognized as a top-rated tool in 4 Capterra Shortlist reports No recognitions have been awarded to Phorest ### Deployment & support Boulevard Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Phorest Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Boulevard - By Boulevard Labs - Located in United States - Founded in 2016 Phorest - By Phorest Software - Located in United States - Founded in 2005 ## Popular Comparisons [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.62 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) vs [Calendly](https://www.capterra.com/p/148036/Calendly/)[4.68 (4,158)](https://www.capterra.com/p/148036/Calendly/reviews/) $159/month Price $10/month 4.4 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/148036-180087/Calendly-vs-Boulevard) [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Contact vendor for pricing Price $23.99/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full 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