# Compare Phorest vs Boulevard 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Boulevard and Phorest based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113530-180087/Phorest-Salon-Software-vs-Boulevard

---

# Boulevard vs Phorest Features and Cost Comparison

Last updated April 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BoulevardPhorest2/4 selected

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (366)](https://www.capterra.com/p/180087/Boulevard/reviews/)

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

[## Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.6 (366)](https://www.capterra.com/p/180087/Boulevard/reviews/)

Starting Price

$176.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [366 reviews](#user-reviews)

Positive

334

Neutral

22

Negative

10

[## Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [431 reviews](#user-reviews)

Positive

410

Neutral

11

Negative

10

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## Summary

* * *

Key features rated by users

Features selected based on 3,982 reviews from salon software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Appointment Scheduling

4.8

Mobile Access

4.3

Confirmations/Reminders

4.6

Calendar Management

4.8

Online Booking

4.8

71%Fit

Missing features

Feature ratings

Appointment Scheduling

4.3

Mobile Access

NA

Confirmations/Reminders

4.4

Calendar Management

4.6

Online Booking

4.5

User satisfaction

User satisfaction

4.6

User reviews[366](https://www.capterra.com/p/180087/Boulevard/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

User satisfaction

4.8

User reviews[431](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.8

Price starts from

Price starts from

$176Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Self-care businesses looking for a modern, complete, easy-to-use client experience platform that handles everything from online scheduling and marketing to payments and point of sale.

Best for

Phorest is used by over 10,000 businesses and over 155,000 professionals worldwide.

## User reviews

Pros & cons

SM

Sue M.

CEO

> "It truly covers all the bases — scheduling, HIPAA compliance, charting, marketing, inventory management, and Point of Sale — all in one..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671)

AB

Ashley B.

General Manager

> "The biggest struggles are reporting - it’s too difficult to find kpis and is time consuming to switch between locations etc. - and the..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988)

JD

Jackie D.

Client coordinator

> "The simplicity/quickness to book clients out 2,4,6 weeks with the quick rebook option at checkout, the visibility of calendars, the..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6315124)

FL

Farrah L.

Social Media and Front Desk Manager

> "I’ve also noticed that when a service provider updates prices, prices for pre booked appointments do not update."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7131811)

AB

Ashley B.

General Manager

> "Boulevard shines beyond other services because of its sleek design and modern menu that makes finding most things a breeze"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7066988)

PE

Penelope E.

Nail Salon Owner

> "Another challenge we’ve experienced is the pricing structure for multiple locations. As we continue to grow and expand, having to pay..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865)

CH

Cynthia H.

Nail Technician

> "I love the convenience of Boulevard, because I have access to my schedule at anytime, known when and what time my appointments, and with..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327)

JN

Julianne N.

Esthetician

> "Instead, it takes the package price and divides by vouchers to see the "discounted" price, but it messes up my end of month numbers :("

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692)

SM

Sue M.

CEO

> "Over the past 18 months, I’ve especially appreciated the enhancements to the voucher system for client packages and the improved..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038671)

JM

Jennifer M.

Owner

> "If an appointment is checked out incorrectly, it is hard to change the transaction without making a new appointment completely."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7044685)

CH

Cynthia H.

Nail Technician

> "Boulevard is easy access, updates regular, changes in schedule is instant, which gives me heads up on my appointments and services."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039327)

Samantha H.

RN

> "You can't call customer support, they only have the option to use a text box to contact customer service."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090)

MB

Michele B.

Owner

> "From seamless booking to thoughtful client management, everything feels built to help my business run smoother and look more..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

VR

Verified Reviewer

General Manager Nurse Injector

> "Not as easy to navigate charting, appointments and checkouts on an iPad versus laptop or desktop."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

NE

Nathan E.

CEO

> "Additionally, the POS system available through Boulevard is managed in-house, reducing the likelihood of cross-software communication..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117)

KK

Kinsey K.

Wellness Coordinator

> "I dont have many critiques for Boulevard, my only critique would be for the Boulevard app interface, it does not have all the same..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826)

MB

Michele B.

Owner

> "It’s a platform that genuinely supports how I operate — detail-oriented, client-focused, and service-driven."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Little frustrating check out must be done on computer and can’t process all way through w/ipad. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

NE

Nathan E.

CEO

> "Overall, Boulevard has been responsive to questions posed by our business and worked to help us maximize the features of their software..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6754117)

AC

Alyssa C.

Operations Manager

> "Reporting accuracy, no client texting on professional app, difficulty using on mobile devices"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6571070)

MO

Molly O.

CEO

> "The reports are easy to navigate and provide insight into the health of your company and the online booking widget keeps customers on..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6744793)

JW

John W.

Owner

> "They told me that the transition from A/R to their platform would be fairly flawless, yet I have had multiple issues and still trying to..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680)

BB

Becca B.

Aesthetic Nurse Practitioner

> "We use it for payroll and I have enjoyed having it to reference my pay."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038460)

LR

Lorena R.

Owner

> "The company does not have good methods of communication or do they communicate well."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293)

DL

Destiny L.

Office Manager

> "Often times clients do have the physical credit card on them so these devices are useful to collect large payments."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6338204)

LR

Lorena R.

Owner

> "What was stated on my contract was a lie and I would not recommend using platform for your company."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6847293)

Samantha H.

RN

> "I also liked the feature where you can message clients directly through Boulevard."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6867090)

PT

Piotr T.

Manager

> "One aspect that I found less favorable about Boulevard was the pricing structure, which might be prohibitive for small or independent..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4822687)

KK

Kinsey K.

Wellness Coordinator

> "I find it easy to keep track of appointments, and clients find it easy as well, since boulevard can send them confirmation email and..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6324826)

MG

Mallory G.

Crnp

> "I did try to refer a friend but she was turned down because she was told her business was too small."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042369)

VR

Verified Reviewer

General Manager Nurse Injector

> "Boulevard is easy to tailor to our business needs, met the needs of recurring monthly membership programs"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

AM

April M.

Esthetician

> "Having to cancel a whole appointment just to add another service to the profile"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6574587)

VR

Verified Reviewer

Aesthetician

> "I am able to reschedule appointments in the app."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869241)

RS

Rachael S.

Boutique Manager

> "We experienced an issue with our packages and gift cards transferring over from Booker to Boulevard when we first intergraded systems. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866543)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Company is consistently implementing upgrades to make system perform as best as possible."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

AS

Andi S.

Salon Director

> "Therefore, I never want to see the summary option removed from the system."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570801)

MB

Michele B.

Owner

> "Boulevard truly elevates the luxury experience I strive to deliver at every touchpoint."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

JS

Jess S.

Owner

> "you cant invoice clients, or clients cant see any credit on their account or use it to pay the deposit."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4952299)

IT

Ian T.

Owner

> "Everything is clean and concise for ease of use with employees and customers. While it may not be absolutely perfect, it is certainly..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6332284)

IV

Isabel V.

Client Experience Coordinator

> "The integration of packages from our previous booking system did not transfer correctly, which is the only issue we ran into."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866609)

MM

Marisa M.

Assistant Manager

> "Their integrated FAQ's help with nearly every question you may have, and if there isn't an answer within their pages the live help desk..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880186)

JA

Jennifer A.

Owner

> "We have still not been able to connect boulevard to our social media so that clients can book directly from those platforms."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4882073)

JS

Jennifer S.

Owner

> "Scheduling is easy, text messages from the software platform, text reminders, helpdesk"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6330645)

LP

Lauren P.

Owner

> "I have tried with many booking sites and nothing compares to Boulevard."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6772525)

LS

Leith S.

Salon Manager

> "We love the texting feature as well."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039670)

VK

Venus K.

Owner

> "It can get very cluttered because there is no way to delete service or retail; only disable or block I wish there were more reminders..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4135921)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Was able to schedule a phone call for help as well w/ease. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

VR

Verified Reviewer

General Manager Nurse Injector

> "The features aren't the same."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6869619)

JN

Julianne N.

Esthetician

> "It's such an easy and convenient business experience from admin to front desk to booking and to clients!"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039692)

KS

Kristin S.

Owner

> "Truly, my only complaint is the price."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043846)

Argenis U.

CEO

> "With built-in appointment management tools, automatic reminders, and a personalized interface, we've found our clients are more engaged..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4942781)

JW

John W.

Owner

> "So far it has been a struggle to get basic things done. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6808680)

JD

Johna D.

Director of Operations

> "The support staff is great and the communication turn around time is efficient."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042326)

EC

Enya C.

Spa Coordinator

> "Going back to Mindbody for another job was a headache."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6570948)

IV

Isabel V.

Client Experience Coordinator

> "Also, separate tabs for customer's history with services, transactions, and product purchases make it easy to help clients find what..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4866609)

SS

Samantha S.

Hairstylist

> "The app doesn’t let me just move people on the calendar when it’s ope."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4905300)

PL

Peter L.

Owner

> "The streamlined interface works with clients of all levels of technical ability."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6797072)

Luz mary R.

teacher

> "Well sometimes it has been a bit slow or not very responsive in solving my problems but there is always room for improvement."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___5001555)

WG

Wendy G.

APRN, CRNA, Owner, Injector

> "Boulevard’s integration with “the whole package” is lovely. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039672)

SP

Sydney P.

receptionist

> "sometimes it shuts down and we can’t cash anyone out"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4879931)

NM

Nicole M.

Concierge

> "The customer support Academy has helped me grow as an employee."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7038459)

MF

Mary F.

General Manager

> "down side to customer support is that texting is only option"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4906931)

TP

Twyla P.

Business Development Manager

> "My favorite thing is the customer service, we've had barely any issues since we began using Boulevard, but the couple times they didn't..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4899810)

LF

Larisa F.

Area Lead NP

> "Customer service through the chat system is not the most versed."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880298)

JE

Jacquin E.

Family Nurse Practitioner and Owner

> "There are very few outages, it is easy to use, and they have a very responsive customer service team."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039725)

MF

Michelle F.

Hair stylist

> "We’ve had many issues with clients not receiving messages."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4880314)

SK

Stephanie K.

Owner Medical Director

> "There are a lot of different add ons like text marketing and email marketing that I love!"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6732283)

LM

Lindsay M.

General Manager

> "There are some gaps in reporting and the lack of a client portal it a huge con for our clients, though, I believe one is in development..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4082595)

MV

Maggie V.

Owner.Founder

> "The software has really made our clients happy and in turn, made us a thriving business."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374)

RB

Ryan B.

CEO

> "There's no customer service unless you like talking to a bot. "

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6165302)

MV

Maggie V.

Owner.Founder

> "It's extremely easy to book as a client which has in turn landed us way more conversions than ever before."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7042374)

DB

Don B.

Front Desk Agent

> "Some of the reports are not as easy to navigate."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4891274)

PE

Penelope E.

Nail Salon Owner

> "It’s more than just a software, it feels like a real partner in our day-to-day operations."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7039865)

CK

Carly K.

Licensed Esthetician / Owner

> "I paid $500-$600 for onboarding but they were not actually able to move any of my data from my old system over like they said they could."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4697101)

MB

Michele B.

Owner

> "It’s not just software — it’s a business partner that truly understands the beauty industry."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7040054)

ER

Elaine R.

massage therapis

> "Using it on iPhone is cumbersome - touching the screen just to view info can prompt schedule change function. When the data was migrated..."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___3113714)

BR

Barry R.

Location Manager

> "Booking is easy to understand and navigate and our clients seem to like the reminders and other interactions with Boulevard."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___6579748)

JB

Jeanie B.

Stylist

> "What I like least about this software is not seeing a key that explains the symbols with booked appointments."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4092620)

MH

Maisie H.

RN Owner

> "The online booking is super convenient and easy for clients."

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___7043357)

MS

Maura S.

Senior Director of Training

> "The lack of customization of Privilege Groups"

[See full review](https://www.capterra.com/p/180087/Boulevard/#Capterra___4131315)

[View Reviews](https://www.capterra.com/p/180087/Boulevard/reviews/)

SS

Syed S.

Secretary

> "I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management softwares,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

MI

Maria I.

Director of Operations

> "I wish the new app for guests would allow us to manage the guests who use the "rebook previous appointment" tool, as it has been hard..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

SS

Syed S.

Secretary

> "I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment through a..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

CQ

Christina Q.

Owner Operator

> "My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094226)

Heather E.

Director of Team Development

> "We are a salon company with 5 locations and navigating Phorest can sometimes be overwhelming, the ability to receive personalize..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6877309)

MM

Mario M.

Salon owner

> "The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7097485)

FD

Felor D.

salon Davachi by Felor

> "I am running my business with Phorest Company study and their trusted, and never anything wrong with the app you can run your..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094418)

SM

Sherrilyn M.

Operations Manager

> "I do not like the fact you can't create a schedule for the breaks to appear in certain peoples schedule and need to do it one by one."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

LGG

Luisa Gladymir G.

CEO

> "Phorest played a major role in saving my company, especially through the Staff Performance tools, which keep my team engaged and..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

AW

Angela W.

Salon owner

> "Overall fair, has improved over the last year, but I’m getting frustrated with the lack of bug fixes for waitlist and package updates."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094198)

LH

Laura H.

Salon Ops Manager

> "The client management features are easy to navigate, allowing staff to store notes, preferences, and history for a personalized..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NE

Nelly E.

Hair stylist

> "The least I like is I can’t scroll through all my clients on the app like I can on a computer."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094196)

SM

Sherrilyn M.

Operations Manager

> "The fact there is such supportive staff who are always quick to help when we are in need, there is also a support button with step by..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

MH

Michelle H.

Director of Education

> "Sometimes when using a laptop or desktop computer, it takes a long time before the reports open, or before I can see the client..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

LH

Laura H.

Salon Ops Manager

> "Its intuitive interface makes scheduling appointments fast and simple, even for staff with minimal technical experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NF

Nichole F.

Owner

> "I don’t like the that the online booking isn’t a request for an appointment."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

LGG

Luisa Gladymir G.

CEO

> "Their Marketing Suite was a lifeline during the pandemic and a devastating flood, helping me stay connected with guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

LP

Lauryn P.

Salon Coordinator and Online Representative

> "I still have open support tickets from 10 months ago that haven’t been resolved or followed up on."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095556)

NF

Nichole F.

Owner

> "It has been good however, sometimes my text reminders don’t go through to every guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

AAA

April Arreola A.

salon leader and marketing director

> "the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874617)

DF

DENNIS F.

Owner

> "All the reports which are available make monitoring your business relatively simple."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

MH

Michelle H.

Director of Education

> "Also the waiting list feature should not be specific to a certain date or time."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

NC

Nina C.

CEO

> "We use the paid ads feature and it has increased bookings, and revenue."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

TY

Tori Y.

CEO

> "It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be finished,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NC

Nina C.

CEO

> "The reporting shows us how effective the ad is, and how it measures against industry averages."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

ML

Matt L.

Manager

> "The customers that state they have difficulties usually say it has to do when they are entering in the email."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880636)

Sheridan C.

Owner, Educator

> "We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874064)

JG

Jami G.

Owner

> "The system is very slow, it freezes up and makes it very difficult to work with."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6457440)

KK

Kendra K.

Owner

> "Every time I need a number to support my teams growth it is so easy to find!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

SO

Sean O.

Owner

> "I don’t think there’s currently a better product at this price point."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094530)

KK

Kendra K.

Owner

> "Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

AB

Angelica B.

University Intern

> "The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4845208)

MR

Maria R.

Salon owner and stylist

> "The app and desk top are Easy to use and always works well for the salon staff and clients."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094218)

TY

Tori Y.

CEO

> "Customer service is bad."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

MI

Maria I.

Director of Operations

> "We can see the results of our referral program and monetize it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

TY

Tori Y.

CEO

> "Onboarding was horrible."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

OM

Oxana M.

Owner and Stylist

> "We enjoy it and usually find whatever we can't find, the customer support is able to help us with pretty quickly."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6882266)

TY

Tori Y.

CEO

> "This company has horrible customer service."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NP

Natasha P.

Owner

> "I love that they do a yearly audit too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

PT

Pamela T.

President

> "Too many reports that are too complex and not user-friendly. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6249758)

JA

James A.

Manager

> "The staff we interact with and support we get are truthfully our favorite part."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094206)

GD

Gm D.

KTF

> "It is less powerful when you want to select multiple services in one appointment - still works but a little more confusing."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4651521)

DF

DENNIS F.

Owner

> "Scheduling system is easy to use and provides a lot of flexibility."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

KL

Kaitlin L.

Owner

> "The marketing is inferior, difficult to share reviews, difficult to modify existing prices and services"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4126195)

GC

Garrett C.

Business Owner

> "sensitive content hidden\] is amazing, she helped us go paperless, automate marketing and helped us save 5 hrs a day by helping us use..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579559)

EU

Ela U.

spa manager

> "quite limited with reporting, cant store credit card details, can have only one confirmation email and can't re-send it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

SS

Susan S.

Owner

> "Phorest is very versatile, so it offers options that work with each salon's specific needs."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579526)

VR

Verified Reviewer

CEO

> "Also if you have multiple sites, none of their reports or stock inventory work across multiple locations so you have to go into each..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

NF

Nichole F.

Owner

> "It’s helpful when running reports"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

VR

Verified Reviewer

CEO

> "For example they introduced a feature called client reconnect which is supposed to text clients when they are overdue their..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LH

Laura H.

Salon Ops Manager

> "Overall, the system significantly improves efficiency and provides a smooth, hassle-free user experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

EU

Ela U.

spa manager

> "a very basic system, not quite what I would like in the busy spa"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

AR

Adriana R.

CEO

> "We are very happy with the switch weed from ClienTrak software."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094220)

VR

Verified Reviewer

Owner

> "Way to expensive for the service you receive."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3189273)

NP

Natasha P.

Owner

> "I like the weekly reports and all that too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

VR

Verified Reviewer

CEO

> "They charge inflated prices for simple things and hide the charges so you aren't aware of them. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LGG

Luisa Gladymir G.

CEO

> "The appointment schedule system is very intuitive and easy to learn, which makes training staff smooth and efficient."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

CV

Chris V.

owner

> "Another thing I disliked was the customer service never wanted to fix a situation, just to help make an issue right."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2462229)

[View Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

## User interface

4.61 (366)

4.77 (431)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Boulevard

32/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/180087/Boulevard/#features)

Phorest

Top features

34/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/113530/Phorest-Salon-Software/#features)

### Recognition

Boulevard is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Phorest

### Deployment & support

Boulevard

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Phorest

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Boulevard

-   By Boulevard Labs
-   Located in United States
-   Founded in 2016

Phorest

-   By Phorest Software
-   Located in United States
-   Founded in 2005

## Popular Comparisons

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vs

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[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

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[View full comparison](https://www.capterra.com/compare/9167-113530/DaySmart-Salon-vs-Phorest-Salon-Software)

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (366)](https://www.capterra.com/p/180087/Boulevard/reviews/)

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[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

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Contact vendor for pricing

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[View full comparison](https://www.capterra.com/compare/113530-174830/Phorest-Salon-Software-vs-GlossGenius)

[Boulevard](https://www.capterra.com/p/180087/Boulevard/)[4.61 (366)](https://www.capterra.com/p/180087/Boulevard/reviews/)

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[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

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[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.77 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

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