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Phorest vs Primo: Which is a better fit?

Updated on January 19th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 1,198 reviews from Spa users.
% Fit
Not enough reviews
Feature ratings
Appointment Management
3.5
Client Management
5.0
Confirmations/Reminders
3.8
Point of Sale (POS)
3.6
For Salons and Spas
3.8
% Fit
High performer
Feature ratings
Appointment Management
4.9
Client Management
4.9
Confirmations/Reminders
4.8
Point of Sale (POS)
4.6
For Salons and Spas
4.8
User satisfaction
4.8
User reviews380
Ease of use
4.7
Functionality
4.5
Value for money
4.4
Customer support
4.8
4.9
User reviews57
Ease of use
4.7
Functionality
4.8
Value for money
4.7
Customer support
4.8
Price starts from
--
Monthly subscription
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

Phorest was born on the salon floor and bred to help businesses like yours thrive. Today, Phorest is used by over 10,000 businesses and over 155,000 hair and beauty professionals worldwide

Designed for beauty centers, spas, and hairdressers, the cloud-based salon management software helps manage and schedule appointments, send personalized messages, and more.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
113530
5 screenshots
255520
3 screenshots

Phorest

Top Features
39/42
  • Activity Dashboard
  • Calendar Sync
  • Mobile Access
  • Alerts/Notifications
  • API
  • Appointment Management
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Calendar Management
  • Client Management
  • Client Portal
  • Confirmations/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Surveys
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • For Salons and Spas
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Online Booking
  • Payroll & Commissions
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real-Time Reporting
  • Recurring Appointments
  • Reporting & Statistics
  • SMS Marketing
  • Third-Party Integrations
  • Transaction History
  • Website Integration
See All features
Hide Spa Software Features -

Primo

36/42
Show Spa Software Features +

Phorest

--

Primo

  • Best Value Salon
    Software (2022)
Phorest
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Primo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Phorest
  • By Phorest Salon Software
  • Located in United States
  • Founded in 2005
Primo
  • By Primo
  • Located in Italy
  • Founded in 2000
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