# Compare Phorest vs Goldie 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Goldie and Phorest based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113530-268055/Phorest-Salon-Software-vs-Goldie

---

# Goldie vs Phorest Features and Cost Comparison

Last updated April 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GoldiePhorest2/4 selected

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/)

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

[## Goldie](https://www.capterra.com/p/268055/Goldie/)[4.8 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$19.99/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

EW

LS

AW

Based on [1,151 reviews](#user-reviews)

Positive

1,117

Neutral

25

Negative

9

[## Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [431 reviews](#user-reviews)

Positive

410

Neutral

11

Negative

10

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## Summary

* * *

Key features rated by users

Features selected based on 3,982 reviews from salon software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Appointment Scheduling

4.9

Mobile Access

4.8

Confirmations/Reminders

4.7

Calendar Management

4.8

Online Booking

4.6

71%Fit

Missing features

Feature ratings

Appointment Scheduling

4.3

Mobile Access

NA

Confirmations/Reminders

4.4

Calendar Management

4.6

Online Booking

4.5

User satisfaction

User satisfaction

4.8

User reviews[1,151](https://www.capterra.com/p/268055/Goldie/reviews/)

Ease of use

4.8

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.8

User reviews[431](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.8

Price starts from

Price starts from

$19.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Goldie is used by hair salons, nail salons, barbershops, lash techs, makeup artists, med spas, massage therapists, personal trainers, and tattoo artists.

Best for

Phorest is used by over 10,000 businesses and over 155,000 professionals worldwide.

## User reviews

Pros & cons

EW

Emma W.

Aesthetic practitioner lash and brow tech

> "It’s quick and was an effortless transition my old software, it’s multiple payment options are great for offering clients more..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079755)

AS

Angela S.

Owner

> "I had an issue setting up my Stripe connection and customer service was limited during the holidays so that part took longer than..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

LS

Leah S.

Nail technician

> "The set out of the system for my clients when booking, it’s nice and simple and you can add photos to each category to make it..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7150353)

CR

Chloe R.

beauty salon

> "The fact clients can’t have and use goldie as an application on their phone and see their appointments in one place"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7094205)

AW

Albert W.

Master Barber

> "It combines ease of use, strong security, solid scheduling tools, and efficient payment processing—making it a great fit for..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055710)

HM

Hollie M.

Dog Groomer

> "However it’s annoying how the website link has to have Goldie before it as it doesn’t look like a proper website at the moment..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7104844)

MS

Mark S.

Barber

> "Scheduling and the booking it helps me to keep track everyone coming and going to be able to stay on top my business"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7150843)

VR

Verified Reviewer

Massage Therapist

> "There's a few small quirks that I wish were different such as, asking a client to respond YES if they want reminders rather than..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6857328)

AF

Ashleigh F.

pet grooming

> "I really enjoy being able to book my appointments on there for my grooms and it allows me to see who the appointment is for and..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7003834)

JG

Jazmin G.

Owner and Esthetician

> "I don’t like that all of Goldie’s customer support requires you to talk to a bot and then wait for an email 5-48 hours later."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

SK

Samantha K.

Beautician

> "What I love most about Goldie is that you can take deposits directly through the app, and if you ever need to change appointment..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

JF

Joane F.

Nail artist

> "Very tricky when trying to set up deposits. When requested the help I needed an AI email was received as a response."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7147956)

NW

Nicole W.

Owner

> "It makes it more convenient for me as well as my customer to log into the app and schedule their appointments with me."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7054539)

MB

Megan B.

Beautician

> "I dont like the fact you cant use paypal as a payment method rather than just bank cards."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079700)

KW

Katie W.

Dog Groomer

> "Starting a new business was extremely daunting and I didn't know where to start in terms of a website or client forms and Goldie..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7115949)

SP

Shana P.

Owner - Pet Sitter

> "Often times will glitch when trying to load the calendar."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7059578)

TS

Tillie S.

Aesthetics practitioner

> "Lay out compared to other systems I tried as well as a free customised website which really helps clients when online booking!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7052360)

MB

Marius B.

Hair colourist

> "The fact i cannot zoom in to see the whole day at once, and i have to scroll up and down to be able to see the whole day schedule"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7027148)

ZT

Zoe T.

Nail tech

> "I love the personalised online profile, the ease of use, the options to import data. How I get to view how many times my client..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055127)

DJ

Dalyzia J.

Boss mama

> "What I don’t like is how there’s not an option to do split payments when I have clients who have cash and card"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7011876)

MB

Megan B.

Beautician

> "The way it can colour-code for certain services really helps with booking people in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079700)

PE

Page E.

Owner and operater of a hair salon suite

> "I cant customize per appointment. And i cant tell when my card reader is coming in"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7004187)

DE

Doreen E.

Dog Groomer

> "Online booking for clients, enabling clients to book online and have the convenience of canceling and rescheduling at their..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6768418)

SH

Shannon H.

Dog groomer

> "I find that it can be a little complex to work on a phone over a laptop."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7135945)

JR

Jenny R.

Salon owner

> "It helps me with marketing and reminder messages to which is important for me."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

MS

Makeyla S.

Business Owner

> "Sometimes there is minor bugs and glitches but so does any app."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7097956)

AW

Albert W.

Master Barber

> "The interface is clean, the menus are intuitive, and most features are placed where you’d expect them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055710)

PE

Page E.

Owner and operater of a hair salon suite

> "The client cant tip over 100% of the service value. And I cant adjust timing while making an appointment."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7004187)

JJ

Jazzlyn J.

House cleaning

> "It allows my business to run smoother and allows my clients to book securely and professionaly."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

JR

Jenny R.

Salon owner

> "I don’t like the amount of time it takes for pay outs at the start."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

EW

Emma W.

Aesthetic practitioner lash and brow tech

> "It’s great it comes with a mini website all built for you, I was up and running in a day and my clients love it"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079755)

KN

Katie N.

Groomer

> "Can’t send pictures via text message, can’t set up automated reminders more than 4 weeks in the future"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6640488)

MW

Megan W.

Owner

> "I love that people can book online but I’m able to choose where I send the link so it isn’t Available to everyone if I don’t want..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6876832)

DM

Dan M.

Barber

> "They don’t book but it remains blocked for 30min to 1hr."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047865)

HM

Hollie M.

Dog Groomer

> "I love the message reminders you can do so easily and quickly and how you get notified to send them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7104844)

JJ

Jazzlyn J.

House cleaning

> "Which sometimes causes a delay in my business operational and slows me down from paying employees."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7020537)

BP

Bianca P.

Owner

> "It had good features like easy appointment scheduling and client reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7074403)

CJ

Connor J.

Car sales and detailing

> "I know they have it when they make and appointment but dose not seem to be the same for making booking for them."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7023769)

TSS

Trenese Smith S.

Hair Dresser

> "The app is very beginner friendly and helps keep everything organized in one place."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7147500)

MK

Michael K.

Aesthetic practitioner

> "However, I only lasted about eight months there before realizing how much I missed the simplicity and user-friendly design of..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7064812)

IA

Izzy A.

Nail tech and lashes

> "I love that my clients are able to get those messages to remind them about their appointment and they’re able to confirm as well."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6833848)

BP

Bianca P.

Owner

> "Goldie customer service could be a little hard to get in touch with."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7074403)

MC

Michelle C.

Owner

> "I love getting updates from options I can still add and suggestions to make my site better."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7115032)

JA

Jessie A.

Nail Technician

> "I disliked the small amount of customizability of the booking website through Goldie."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7013765)

EC

El C.

Nail Technician

> "The customer service is impressive, any email I’ve sent was replied too so quickly with all my questions answers and any issues..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7045982)

ME

Mekhi E.

Photographer

> "Also I don’t like how you can not create custom automated messages based on what type of service is booked."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6458901)

JR

Jenny R.

Salon owner

> "Now they have added the new schedule next appointment button at the checkout that’s so much easier to."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7107603)

SJ

Sarah J.

Salon Owner

> "I was unable to remove the payment option from messages to clients."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7047188)

JG

Jazmin G.

Owner and Esthetician

> "I like the expenses feature and the customizable website."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

ZT

Zoe T.

Nail tech

> "The booking diary is hard to read as it’s so spread out."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7055127)

MO

Megan O.

Medical

> "I love how easy it's to navigate and for customers to book, happy customers and can give them notify for appointments"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7143453)

VR

Verified Reviewer

Massage Therapist

> "A majority of my clients dislike accounts, but want to pay by card on file."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6857328)

JG

Jazmin G.

Owner and Esthetician

> "Overall I think Goldie has been a good option for my booking system as I am newly getting my business started."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7079936)

AS

Angela S.

Owner

> "Sometimes it's difficult to find the exact answer I'm looking for."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

JD

Jessica D.

Dog groomer

> "I like that there is an email sent out to clients to prompt them to leave a review!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7145549)

LB

Lisa B.

Mobile cat groomer

> "I also don’t take payments through the app so am unable to see total profit."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6814531)

TP

Tink P.

Owner

> "It’s the small niceties such as staring workweek on Monday, a legible week view, and a simple website all at a great value."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6795389)

LN

Luke N.

Owner

> "Will not send texts to clients. And for some reason takes a while to update with a new appointment on other staff members apps."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6748605)

SL

Sarah L.

Owner

> "I’ve used 3 booking systems since having my own business and I feel that Goldie is finally the right fit for me and my business."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6838813)

JG

Joanna G.

Hair dresser

> "Atm I can only book at a salon and mobile I have to manually put the service in."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6621568)

SK

Samantha K.

Beautician

> "I love how it prompts me to take deposits and reminds me about appointments — it just makes everything easier."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7044566)

DE

Doreen E.

Dog Groomer

> "Does not send personalized appointment reminders with dates and times of clients appointments."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6768418)

AM

Arrabella M.

Owner

> "I like that Goldie offers the same features that every other premium grooming software offers at an even better price point than..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6840939)

SH

Shannon H.

Dog groomer

> "The layout is harder to use than on a laptop"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7135945)

JF

Joane F.

Nail artist

> "Good thing is that it has Appointment automatic reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7147956)

AS

Angela S.

Owner

> "I also had an issue setting up my business hours."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7075661)

JD

Jerilynn D.

Owner

> "I really like the appointment and scheduling management features, but I especially enjoy the expense tracking."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7034741)

MI

Michael I.

CMT

> "No Online marketing option via sms or email in mass text, mms leaves a mark - everyone knows other patients number which violates..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___5073760)

GW

Giovanna W.

Beauty therapist

> "Overall, it saves time and makes running a business feel more streamlined."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7144633)

SM

Suzette M.

Pet Groomer

> "I can't make much updates or appointments on my pc without it freezing my phone app. When that happens I have uninstall then..."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___5004362)

GW

Genevieve W.

Dog groomer

> "It's a very easy scheduling system and has lots of add on that help with marketing and customer organization."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7030588)

CG

Carrie G.

Cosmetologist

> "The only drawback I have is the pro and pro plus separation."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7032224)

MH

Maria H.

Licensed Nail Technician

> "I like the help it brings me to schedule people and send out reminders."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7012992)

JW

John W.

CEO

> "Sometimes I cannot charge the card on file more than 100 or so dollars."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6328346)

JC

Jenny C.

Makeup artist

> "Scheduling and deposits makes life easier!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7056849)

JO

Joe O.

Owner

> "Cannot get in touch with the help team at all have been having issues with payment and trying to get in touch with them for days."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___6679624)

PH

Paige H.

Makeup artist

> "Easy to book now I don’t get missed appointments and my scheduling has got a lot better!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7140210)

AH

Aveis H.

Owner

> "Please remove that phrasing from the checkout process."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7015038)

CR

Chloe R.

beauty salon

> "So easy to use, good app layout and love that it looks like a personalised website for clients."

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7094205)

MH

Maria H.

Licensed Nail Technician

> "This is especially frustrating for my clients because I don’t want to have to make their experience any more complicated!"

[See full review](https://www.capterra.com/p/268055/Goldie/#Capterra___7012992)

[View Reviews](https://www.capterra.com/p/268055/Goldie/reviews/)

SS

Syed S.

Secretary

> "I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management softwares,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

MI

Maria I.

Director of Operations

> "I wish the new app for guests would allow us to manage the guests who use the "rebook previous appointment" tool, as it has been hard..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

SS

Syed S.

Secretary

> "I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment through a..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6886175)

CQ

Christina Q.

Owner Operator

> "My client do sometimes get confused by the dates on the reminders - it would be nice if it was changed to Jan/Feb/March instead of..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094226)

Heather E.

Director of Team Development

> "We are a salon company with 5 locations and navigating Phorest can sometimes be overwhelming, the ability to receive personalize..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6877309)

MM

Mario M.

Salon owner

> "The cost for what you get and support staff that is supposed to reach out and don't. When asked to fix or change things the response..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7097485)

FD

Felor D.

salon Davachi by Felor

> "I am running my business with Phorest Company study and their trusted, and never anything wrong with the app you can run your..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094418)

SM

Sherrilyn M.

Operations Manager

> "I do not like the fact you can't create a schedule for the breaks to appear in certain peoples schedule and need to do it one by one."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

LGG

Luisa Gladymir G.

CEO

> "Phorest played a major role in saving my company, especially through the Staff Performance tools, which keep my team engaged and..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

AW

Angela W.

Salon owner

> "Overall fair, has improved over the last year, but I’m getting frustrated with the lack of bug fixes for waitlist and package updates."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094198)

LH

Laura H.

Salon Ops Manager

> "The client management features are easy to navigate, allowing staff to store notes, preferences, and history for a personalized..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NE

Nelly E.

Hair stylist

> "The least I like is I can’t scroll through all my clients on the app like I can on a computer."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094196)

SM

Sherrilyn M.

Operations Manager

> "The fact there is such supportive staff who are always quick to help when we are in need, there is also a support button with step by..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874145)

MH

Michelle H.

Director of Education

> "Sometimes when using a laptop or desktop computer, it takes a long time before the reports open, or before I can see the client..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

LH

Laura H.

Salon Ops Manager

> "Its intuitive interface makes scheduling appointments fast and simple, even for staff with minimal technical experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

NF

Nichole F.

Owner

> "I don’t like the that the online booking isn’t a request for an appointment."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

LGG

Luisa Gladymir G.

CEO

> "Their Marketing Suite was a lifeline during the pandemic and a devastating flood, helping me stay connected with guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

LP

Lauryn P.

Salon Coordinator and Online Representative

> "I still have open support tickets from 10 months ago that haven’t been resolved or followed up on."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095556)

NF

Nichole F.

Owner

> "It has been good however, sometimes my text reminders don’t go through to every guests."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

AAA

April Arreola A.

salon leader and marketing director

> "the drag and drop is a bit laggy and tends to be harder to see where things are getting moved to."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874617)

DF

DENNIS F.

Owner

> "All the reports which are available make monitoring your business relatively simple."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

MH

Michelle H.

Director of Education

> "Also the waiting list feature should not be specific to a certain date or time."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874855)

NC

Nina C.

CEO

> "We use the paid ads feature and it has increased bookings, and revenue."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

TY

Tori Y.

CEO

> "It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be finished,..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NC

Nina C.

CEO

> "The reporting shows us how effective the ad is, and how it measures against industry averages."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6884117)

ML

Matt L.

Manager

> "The customers that state they have difficulties usually say it has to do when they are entering in the email."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880636)

Sheridan C.

Owner, Educator

> "We can't really imagine switching to something else at this point, as it keeps growing and Phorest keeps adding more updates that..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874064)

JG

Jami G.

Owner

> "The system is very slow, it freezes up and makes it very difficult to work with."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6457440)

KK

Kendra K.

Owner

> "Every time I need a number to support my teams growth it is so easy to find!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

SO

Sean O.

Owner

> "I don’t think there’s currently a better product at this price point."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094530)

KK

Kendra K.

Owner

> "Anytime I have questions or need support they are right there to help you! Plus their marketing features are amazing!"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7096320)

AB

Angelica B.

University Intern

> "The price of Phorest is a disadvantage because it could be too expensive for smaller or independent salons."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4845208)

MR

Maria R.

Salon owner and stylist

> "The app and desk top are Easy to use and always works well for the salon staff and clients."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094218)

TY

Tori Y.

CEO

> "Customer service is bad."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

MI

Maria I.

Director of Operations

> "We can see the results of our referral program and monetize it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6883611)

TY

Tori Y.

CEO

> "Onboarding was horrible."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

OM

Oxana M.

Owner and Stylist

> "We enjoy it and usually find whatever we can't find, the customer support is able to help us with pretty quickly."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6882266)

TY

Tori Y.

CEO

> "This company has horrible customer service."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6659568)

NP

Natasha P.

Owner

> "I love that they do a yearly audit too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

PT

Pamela T.

President

> "Too many reports that are too complex and not user-friendly. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6249758)

JA

James A.

Manager

> "The staff we interact with and support we get are truthfully our favorite part."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094206)

GD

Gm D.

KTF

> "It is less powerful when you want to select multiple services in one appointment - still works but a little more confusing."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4651521)

DF

DENNIS F.

Owner

> "Scheduling system is easy to use and provides a lot of flexibility."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094492)

KL

Kaitlin L.

Owner

> "The marketing is inferior, difficult to share reviews, difficult to modify existing prices and services"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___4126195)

GC

Garrett C.

Business Owner

> "sensitive content hidden\] is amazing, she helped us go paperless, automate marketing and helped us save 5 hrs a day by helping us use..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579559)

EU

Ela U.

spa manager

> "quite limited with reporting, cant store credit card details, can have only one confirmation email and can't re-send it."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

SS

Susan S.

Owner

> "Phorest is very versatile, so it offers options that work with each salon's specific needs."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6579526)

VR

Verified Reviewer

CEO

> "Also if you have multiple sites, none of their reports or stock inventory work across multiple locations so you have to go into each..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

NF

Nichole F.

Owner

> "It’s helpful when running reports"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094477)

VR

Verified Reviewer

CEO

> "For example they introduced a feature called client reconnect which is supposed to text clients when they are overdue their..."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LH

Laura H.

Salon Ops Manager

> "Overall, the system significantly improves efficiency and provides a smooth, hassle-free user experience."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6874085)

EU

Ela U.

spa manager

> "a very basic system, not quite what I would like in the busy spa"

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3049470)

AR

Adriana R.

CEO

> "We are very happy with the switch weed from ClienTrak software."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7094220)

VR

Verified Reviewer

Owner

> "Way to expensive for the service you receive."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___3189273)

NP

Natasha P.

Owner

> "I like the weekly reports and all that too."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___7095722)

VR

Verified Reviewer

CEO

> "They charge inflated prices for simple things and hide the charges so you aren't aware of them. "

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2675311)

LGG

Luisa Gladymir G.

CEO

> "The appointment schedule system is very intuitive and easy to learn, which makes training staff smooth and efficient."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___6880927)

CV

Chris V.

owner

> "Another thing I disliked was the customer service never wanted to fix a situation, just to help make an issue right."

[See full review](https://www.capterra.com/p/113530/Phorest-Salon-Software/#Capterra___2462229)

[View Reviews](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

## User interface

4.75 (1,151)

4.77 (431)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Goldie

Top features

35/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/268055/Goldie/#features)

Phorest

34/41

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Automated Scheduling
-   Booth Rental Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Commission Management
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer Mobile App
-   Customer Surveys
-   Customizable Branding
-   Discount Management
-   Drag & Drop
-   Electronic Forms
-   Electronic Payments
-   Email Marketing
-   Employee Management
-   For Salons and Spas
-   Generative AI
-   Inventory Management
-   Loyalty Program
-   Marketing Management
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Store
-   Payroll Management
-   Point of Sale (POS)
-   Recurring Appointments
-   Reporting & Statistics
-   Reputation Management
-   Reviews Management
-   SMS Marketing
-   Third-Party Integrations
-   Transaction History
-   Waitlist Status Tracking

[See all features](https://www.capterra.com/p/113530/Phorest-Salon-Software/#features)

### Recognition

No recognitions have been awarded to Goldie

No recognitions have been awarded to Phorest

### Deployment & support

Goldie

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Phorest

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Goldie

-   By Goldie
-   Located in United States
-   Founded in

Phorest

-   By Phorest Software
-   Located in United States
-   Founded in 2005

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