# Compare Bitrix24 vs Less Annoying CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Less Annoying CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-118921/Bitrix24-vs-Less-Annoying-CRM

---

# Bitrix24 vs Less Annoying CRM Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Less Annoying CRM2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.8 (650)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [990 reviews](#user-reviews)

Positive

811

Neutral

120

Negative

59

[## Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.8 (650)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.9

Functionality

4.5

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [650 reviews](#user-reviews)

Positive

633

Neutral

12

Negative

5

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,542 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.5

Sales Pipeline Management

4.4

Activity Dashboard

3.4

81%Fit

Not enough reviews

Feature ratings

Data Security

4.0

Contact Management

4.9

Lead Management

4.7

Sales Pipeline Management

4.6

Activity Dashboard

4.7

User satisfaction

User satisfaction

4.2

User reviews[990](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.8

User reviews[650](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

Ease of use

4.9

Functionality

4.5

Value for money

4.9

Customer support

4.9

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

For small businesses outgrowing spreadsheets. Get the reminders and organization you need, without the CRM complexity. Simple contacts, tasks, and lead tracking. $15/user/month after 30-day free trial

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Nurudeen O.

Business Outreach Analyst

> "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

Nurudeen O.

Business Outreach Analyst

> "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Nurudeen O.

Business Outreach Analyst

> "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

VR

Verified Reviewer

Business development department

> "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

SL

Steve L.

Business Development Representative

> "This service simply is fantastic for a sales rep. If you use a business card app, I use cam card, you can simply scan the card and..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7064187)

VR

Verified Reviewer

Founder and CEO

> "When we needed to look for a CRM we quickly became very frustrated with complex CRM systems and their high prices."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7100661)

VR

Verified Reviewer

Sales administrator

> "Their customer support is also excellent—friendly, responsive, and genuinely helpful. If you’re looking for a CRM that keeps things..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7051548)

JA

Josh A.

Co-founder, VP of Marketing

> "System was too simplistic, didn't provide robust categorization, reporting and overall organizing leads, contacts, deals, etc."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6569750)

KG

Krista G.

VP

> "I really like the ability to assign tags/create groups withint the platform."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7137205)

CJ

Chris J.

Managing Partner

> "My use case does not support a system-wide change."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7063124)

VR

Verified Reviewer

Sales administrator

> "What stands out most is how reliable and intuitive it is for managing contacts, tasks, and pipelines."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7051548)

KG

Krista G.

VP

> "I do not like that Less Annoying does not have a legitimate work flow/project tracker."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7137205)

VR

Verified Reviewer

Sales administrator

> "It’s a CRM that truly lives up to its name and makes day-to-day workflow simpler rather than more stressful."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7051548)

CG

Chris G.

Business Intermediary

> "Many competitors claim to be simple and they over complicate and never take a call."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7128829)

LC

Lee C.

Sales Rep And Consultant

> "I love how I can store all my leads and contacts in a really simple to use and functional database and for such a low monthly..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6341351)

DW

David W.

Sales and Marketing Manager

> "I'd love to be able to put pricing in there but at this point LACRM won't manage things like pricing for product and services. "

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6395085)

JD

Julian D.

Founder

> "A well-rounded CRM for everyday use that improves my ability to keep track of clients without getting in the way of productivity."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6463759)

Chris G.

Agent

> "I am not smart enough to really manipulate it to its full potential LOL!"

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7148503)

CJ

Chris J.

Managing Partner

> "The ease of structure, the stability, and runs very fast (both desktop and mobile) with no fuss."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7063124)

NS

Nikos S.

Sales engineer

> "Doesn't work with syncing the replied emails to the customer"

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6731419)

KL

Kimberly L.

Sr Sales Director

> "Its a great value for its money, customer support is top notch and i am now doing a customer newsletter thru them using Mailchimp."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7022249)

RD

Richard D.

Managing Director

> "As their same suggests, this CRM is truly "less annoying" to learn and navigate."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6659252)

LV

Luan V.

Technical Import Sales Representative

> "My overall experience is that they are friendly, low priced for high quality system, easy to understand software, highly customizable..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6497740)

YH

Yongmei H.

Operations Manager

> "We integrate MailChimp with Less Annoying to send emails and this integration is bit of headache."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6018235)

BB

Betty B.

Customer Service

> "We are able to enter leads and contact information provided from trade shows and events that we sponsor and capture this information..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___5000533)

WM

Wendy M.

Chief Energy Officer

> "The fact that I can't do bulk tasks i.e. apply a task to multiple contacts"

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6124047)

AO

Andrew O.

CEO

> "Very streamlined product, basically every feature I need for running a small startup, and super simple setup."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6541014)

KB

Keith B.

Principal

> "The only small t hing I found seems to be a glitch in that if you set the phone number to create spaces like a US or Canadian number..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#SoftwareAdvice___3592304)

Jason H.

Chief DreamWeaver

> "I recommend this for all those who want a purpose build tool that does what it says it will do and gives you the flexibility to..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6639283)

CE

Casey E.

Product Manager

> "I didn't like learning how to use the new UI (at the time)Custom email was tricky at first."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4902665)

Christopher A.

Owner

> "It is extremely flexible and easy to build to work well with your specific needs in mind."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7104177)

AS

Abi S.

Director

> "I want a visual way to see at a glance what events and tasks are coming up, and I don't believe I can get this from LACRM, so I am..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3847022)

DW

Dee W.

Director

> "I love that I can colour code appointments and that has been built into our processes, so anyone can look at the diary and at a..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6094872)

Joel B.

Administrative Secretary

> "It doesn't integrate accounting software such as QuickBooks and FreshBooks and also project management software like Trello."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4647129)

Stephen M.

owner and travel consultant

> "Less Annoying CRM is quite flexible and easy to use."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7143157)

KD

Kevin D.

Executive Coach | Partner

> "You can't bulk update contacts, so have to occasionally go through a merge contacts that get duplicated."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4681490)

TB

Thomas B.

owner

> "LACRM allowed me ample customization without imposing too many restrictions on how I wanted to set up and use my CRM. When I launched..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4988955)

MD

Marylynn D.

Project Manager

> "I really, really wish there was a pre-export filter for things like 'do not mail' and do not email' that could e assigned to contacts..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4699763)

PB

Paul B.

Owner

> "Things work pretty much as expected and they're quick to respond with questions and suggestions if you reach out."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7007623)

AG

Avery G.

Owner

> "I get pushback often from people who are offended that they have to enter data other than contact, into the platform."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4773352)

PR

Paula R.

Parish & Community Outreach Coordionator

> "CRM helps organize information so that work is done efficiently. Because of the ability to enter other persons communications,..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4894952)

John F.

President

> "I have tried many CRMs and they are often overally complex for small businesses who need fundamental features."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4699122)

Michael M.

President

> "It was so easy I never even needed to use Help to figure out how to do things."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7074817)

AG

Avery G.

Owner

> "In other words, they don't want to be held accountable or document their activities."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4773352)

LF

Lauron F.

Project Manager

> "We are getting a lot of use out of the email integration feature."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6846137)

PH

Peter H.

Account Manager

> "No way I can attach an email to a contact when the email does not have the contacts email mentioned within the email."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2908028)

KL

Kevin L.

Mortgage Advisor

> "It was easy to learn and has excellent trainings and tips available to help you maximize it's features."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7030148)

PH

Phil H.

Owner/VP Sales

> "Use to run car dealerships and pay 5 figures a month for a much more complex system with inferior service and support"

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2967409)

JSS

Jason Schlabach S.

Eastern Sales Representative

> "They keep adding great features!! Like emails log automatically!!"

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6835307)

David D.

Managing Director

> "It lacked a lot of integrations which wasn't great."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___4639811)

KL

Kevin L.

Mortgage Advisor

> "LACRM is an affordable, simple CRM for a single user."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7030148)

MP

Michael P.

Director

> "There is nothing I like least about it - I still have a little discomfort having used a previous CRM over several years working of a..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3069334)

JP

Johnny P.

Partner

> "My emails go to the relevant contact notes, my fully integrated google calendar becomes central to planning, not an afterthought."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6071801)

David B.

President

> "Bulk email capability is not an option."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3202803)

SP

Sue P.

Partner

> "This has saved me a considerable amount of time not only in terms of creating newsletters and target email drops but also in..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___5033046)

MP

MARC P.

Owner

> "The biggest con for me is the lack of reports and analytics."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#SoftwareAdvice___2980823)

JP

Johnny P.

Partner

> "The ability to build your own fields, data boxes and drop-downs makes this highly customisable."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6071801)

JG

John G.

MD

> "We spent a long time looking at CRMs, many of which were over complicated, not intuitive, and expensive."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2990571)

KL

Kimberly L.

Sr Sales Director

> "It has been easy to use, the customer service support is beyond the best out there!"

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7022249)

MB

Michael B.

President

> "Does not tie into our MIS so you have to look up sales history separate."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3071539)

JR

Josh R.

Co-Founder and CEO

> "I've found LACRM to be very flexible and easy to set up for our my own needs that exist beyond sales and fundraising."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6451540)

AN

Anne N.

Wellness and Commnunication Specialist

> "The only thing I miss is an easy way to capture emails I receive."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3056122)

CG

Chris G.

Business Intermediary

> "Fantastic customer service."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7128829)

EW

Elijah W.

Realtor

> "It's lack of reminder automation."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2910879)

CG

Chris G.

Business Intermediary

> "Really great small company customer oriented."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___7128829)

JY

Jaime Y.

Assistant Company Secretary

> "The customer service is second to none!"

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___3101208)

JS

Jeff S.

VP of Sales

> "I would highly recommend Less Annoying CRM if you're looking for a cost-effective CRM that doesn't bog you down with a lot of what..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6757668)

JH

Jennie H.

Agent

> "I needed cheap coming in, and I thought I would outgrow LACRM, but that has not been the case."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2403891)

CC

Charlotte C.

CEO

> "I'm a solo trader so I really like how using LACRM makes me feel like I have a real team behind me."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6689174)

DM

David M.

Vice President

> "The name actually makes it more annoying lol"

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2327990)

DW

Dee W.

Director

> "I love that when there is a customer service need, if the first person you were talking to is on leave, then someone else reads it..."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___6094872)

KK

Ken K.

National Account Manager

> "At this moment I can't describe the instance that I had a problem with."

[See full review](https://www.capterra.com/p/118921/Less-Annoying-CRM/#Capterra___2437271)

[View Reviews](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

## User interface

4.19 (990)

4.79 (650)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bitrix24

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Less Annoying CRM

27/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/118921/Less-Annoying-CRM/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

Less Annoying CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Small Business CRMSoftware (2026) 

Best Value Small Business CRMSoftware (2024) 

Best Value Small Business CRMSoftware (2023) 

Best Value Small Business CRMSoftware (2022) 

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Less Annoying CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Less Annoying CRM

-   By Less Annoying CRM
-   Located in United States
-   Founded in 2009

## Popular Comparisons

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/)

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4.3

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4.0

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[Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (650)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

vs

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4.9

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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4.0

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[Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (650)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

vs

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$15/month

Price

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4.5

Features

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4.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-118921/Salesforce-vs-Less-Annoying-CRM)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$69/month

Price

$50/month

4.3

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365)

[Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (650)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

vs

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$15/month

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4.5

Features

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4.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/118921-155928/Less-Annoying-CRM-vs-Zoho-CRM)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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$69/month

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4.3

Features

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4.0

Ease of Use

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[View full comparison](https://www.capterra.com/compare/113540-127994/Bitrix24-vs-Jobber)

[Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (650)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

vs

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$7/year

4.5

Features

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4.9

Ease of Use

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[View full comparison](https://www.capterra.com/compare/118921-204998/Less-Annoying-CRM-vs-Bigin-by-Zoho-CRM)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

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4.3

Features

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4.0

Ease of Use

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[View full comparison](https://www.capterra.com/compare/113540-184581/Bitrix24-vs-Asana-PM)

[Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (650)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

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4.5

Features

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4.9

Ease of Use

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

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[Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/)[4.79 (650)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$15/month

Price

$20/month

4.5

Features

4.3

4.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/118921-152769/Less-Annoying-CRM-vs-eWay-CRM)