# Compare Bitrix24 vs Lime CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bitrix24 and Lime CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113540-129925/Bitrix24-vs-Lime --- # Bitrix24 vs Lime CRM Features and Cost Comparison Last updated June 22nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bitrix24Lime CRM2/4 selected [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/) [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [997 reviews](#user-reviews) Positive 818 Neutral 120 Negative 59 [## Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.3 (145)](https://www.capterra.com/p/129925/Lime/reviews/) Starting Price €65.00/month Value-for-Money 4 Functionality 4 Ease of Use 4.3 Customer Service 4.5 Reviews Sentiment Based on [145 reviews](#user-reviews) Positive 137 Neutral 7 Negative 1 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,855 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 69%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Lead Management 4.5 Sales Pipeline Management 4.4 Activity Dashboard 3.4 70%Fit Missing features Not enough reviews Feature ratings Data Security NA Contact Management 4.2 Lead Management 4.1 Sales Pipeline Management 4.0 Activity Dashboard 5.0 User satisfaction User satisfaction 4.2 User reviews[997](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of use 4.0 Functionality 4.3 Value for money 4.2 Customer support 4.0 User satisfaction 4.3 User reviews[145](https://www.capterra.com/p/129925/Lime/reviews/) Ease of use 4.3 Functionality 4.0 Value for money 4.0 Customer support 4.5 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from €65Per User, Per Month - Free version - Free trial Best for Best for Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. Best for Medium and large enterprises in industries such as Utility, Real Estate, Wholesale and B2B-Sales, Consultancy, Construction, Membership and Machinery. ## User reviews Pros & cons RA Ramadhan A. AI Governance Graduate Officer > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) LR Larissa R. SRD LEAD > "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RA Ramadhan A. AI Governance Graduate Officer > "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay organized..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) SS Shenella S. Customer relations > "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) Nurudeen O. Business Outreach Analyst > "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) AU Adrian U. CEO > "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) RA Ramadhan A. AI Governance Graduate Officer > "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and communication." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) RK Raj K. Managing director > "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) SB Sifiso B. Project Manager > "Some users find the mobile app less intuitive than the desktop version." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890) MZ Mahe Z. Human Resource > "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933) GF George F. Volunteer Support Worker > "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806) SS Shenella S. Customer relations > "Extensive options available for customization which helps make the software really a part of the business!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RC Remy C. Director > "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878) CC Christopher C. CEO > "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538) JH Jamie H. Executive Vice President at FEVO > "This helps reduce the need for multiple platforms and keeps everything more connected." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480) Zaina K. Brokerage Operations Specialist > "We did not ultimately end up using this program and subscribing due to some technical errors with the program." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299) Nurudeen O. Business Outreach Analyst > "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) LR Larissa R. SRD LEAD > "We're experiencing an error with card merging that's been open for over a month." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RK Raj K. Managing director > "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) Peter C. Regional Director of Business Development > "The user interface is confusing at first." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) Rashmi A. Graphic Designer > "Sometimes when internet is slow, it doesn't apply previous actions to it." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) RA Ramadhan A. AI Governance Graduate Officer > "The platform is feature-rich and supports a wide range of business operations." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) FD Francesco D. CEO > "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) Nonjabulo S. Marketing Officer > "However, the setup can be a little confusing, and it took me some time to get used to all the features." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) RR Roccini R. CSM > "The desktop version, I don't know if it was me, I can't seem to find the CRM portion." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) ML Malachi L. Director of African Leadership Programs > "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193) AZ Ali Z. Zeyyun > "The CRM system is so full of bugs and nasty little details they havent even thought about." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) JB Jessica B. Digital Content Creator > "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration...." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) AN Aviraj N. CSG Manager > "Being an SME, I have had the privilege of working with the product team and many clients for implementation." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945) LC Lukasz C. IT Specjalist > "Poorly developed very basic functions that issue the basis for work." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) PC Pietro C. Project Manager > "Some features and functions are not elaborated and thought well." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883) KF Kathryn F. Administrative Assistant > "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) AL Angou L. HR Manager > "It has seamless features that scheduling easy and efficient." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507) CM Cheryl M. Ceo > "Not the most user friendly interface found it complex at times" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177) LC Lukasz C. IT Specjalist > "Great flexibility in the programme and the ability to add your own functions to many modules." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) Frank C. Independent Business Owner > "Not a value for the money." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) PM Petras M. CEO > "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223) Isdiana R. Mechanical Engineer > "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906) VR Verified Reviewer Marketing Manager > "In the future, any issues were resolved very quickly, usually within an hour." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) VR Verified Reviewer Quality System Manager > "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998) Delly S. Telemarketer > "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995) BH Brian H. owner > "The support Waite time was the worst, took to long time" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015) Saskia M. Senior Director Sales Marketing > "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952) AP Andy P. Director > "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729) CF Connor F. People and Culture Coordinator > "It keeps tasks in order, deadlines on track and team members aligned." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Tameem A. Property Consultant > "When the connection goes wrong, we can lose so many unsaved updates" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) MT Mahendra T. CEO > "you are not providing a similar service like them!!!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296) Nurudeen O. Business Outreach Analyst > "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) Julio G. General Manager > "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) EB Ewa B. Marketing Team Lead > "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291) Sarfaraz K. SEO Manager > "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) CF Connor F. People and Culture Coordinator > "Proven game changer tool for empowering team meetings to be more productive and professional." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) MF Muhammad F. Manager > "It's mobile app functionality is quite limited." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332) Abel A. Agent > "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) SM Samuel M. General Manager and Head of Operations > "Instant messaging and live chat are the key features which I like using." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172) LAP Leslie Ann P. Real Estate Virtual Assistant > "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688) VM Vinod M. Director of Global Operations > "The CRM, task management and chat functionality all work seamlessly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036) Manish B. Digital Marketer | WordPress > "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) John G. Supply Chain Managing Officer > "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) Julio G. General Manager > "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) VR Verified Reviewer CDO > "Some of our clients don't like Hubspot, or find it too expensive." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317) Rashmi A. Graphic Designer > "I like to use Betrix24 to get data of employees." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) Sarfaraz K. SEO Manager > "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) RK Raj K. Managing director > "It is also value for money, with good customer support (though sometimes a little slow)." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) VR Verified Reviewer Business development department > "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006) [View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/) RA Robert A. Customer Success Manager, Area Sales Manager > "Lime CRM provides a solid foundation for customer‑centric work and process ownership. When combined..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921) KA Kennet A. Technical Systems Lead > "The interface sometimes lacks logic for the user." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7126277) RA Robert A. Customer Success Manager, Area Sales Manager > "Lime CRM works well for tracking communication, cases, and customer history in one place." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7119921) DA Daniel A. Supply Chain Manager > "Old features and packages are not updated often enough." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982) DA Daniel A. Supply Chain Manager > "We are satisfied with both everyday use and more nische tasks and analysis, the BI suite provide..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113982) AL Anna L. Marketing Manager > "One aspect I found less favourable about Lime CRM was the occasional complexity in setting up advanced..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454) Marcus E. Product Owner > "Great for sales teams that wants control and easy overview of their tasks." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) EP Edward P. CRM Manager > "We are currently ”stuck” in the desktop client because the web client did not have the sufficient..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156) Raluca M. Key Account Manager > "The support function (by e-mail) is also very efficient and we get help when needed." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) SR Sanna R. Administrator > "The administration tool is not so user-friendly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113980) HG Helena G. Administrator > "Very easy to work in the system and the process of creating and updating contacts works really..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085) AF Alexander F. Sales Manager > "I dislike that the price regulation is based on a index that measures B2C activities." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746825) Marcus E. Product Owner > "Their support is top of the line with rapid response on every topic." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) JJ Jenny J. Distriktsansvarig > "That it has three different softwares for me as an admin to update at : Admin, LISA and Client is too..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011988) Jessica F. Travel Designer > "I previously worked in Lime Easy and found it easier to get an overview there compared to Lime CRM." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7121382) J Jens Ö. Partner and Sales Director > "Can only show 10 000 files in the index." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745030) HG Helena G. Administrator > "The platform is easy to use and it is quick and easy to add new contacts to existing companies." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7114085) CB Carl B. Consultant manager > "It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac users...." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012140) Raluca M. Key Account Manager > "I have been using Lime for many years now and I am familiar and content with it - both the product per..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) EL Eric L. Production and development manager > "Not the best product for Mac users, have to use the web-version and that does not align with out..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013226) Marcus E. Product Owner > "Easy to use on Desktop/Mobile and with modifications it's easy to use on the field as well." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) AT Abtin T. Service Manager > "Today there is no link to our everyday systems which makes it problematic since we must fill out the..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011996) AL Anna L. Marketing Manager > "I appreciated Lime CRM's user-friendly design, which made navigating the system and managing customer..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745454) Eduard M. Support Engineer > "The desktop version looks a bit oldfashion, fonts and graphics." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011930) JH Jan H. Integrations Architect > "It's scalability, modifiability, API and and the intuitive GUI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745128) KS Karin S. Project and service coordinator > "Logging in can be a problem for some users as well as problems after updates" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5011932) AH AnnaLena H. Advisor > "We can get reports of our data in more or less any format we want, at the same time as we have a user..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5016432) DL Daniel L. Service Manager > "I don't like the actual functionality of the add-on for Microsoft Outlook." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) Marcus E. Product Owner > "Easy to use and easy to modify." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7118390) Jari S. Product Manager > "Sometimes the email integration is not working correctly." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021474) Raluca M. Key Account Manager > "It's easy to use and understand." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___7113977) CS Carl S. Leader Meet Ullevaal > "Transision to Online version is complex and slow" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5051618) DL Daniel L. Service Manager > "The best feature with Lime CRM for us was to be able to handle both sales and field service in one..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) JH Joni H. Sales manager > "Online version is not good enough or expensive development costs." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704) EP Edward P. CRM Manager > "As an admin I love the fact that I can do specific changes without having to turn to support/consultant" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745156) JH Joni H. Sales manager > "Online version is problematic as people have MAC's." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5047704) DL Daniel L. Service Manager > "We are waiting for some improvments in the system regarding the add-on functions but overall we have..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013983) JT Jukka T. Sales Director > "Lime BI is poor what comes to graphical featuress" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5022939) KL Karin L. Franchise > "It´s easy and helps me to have control over my buisness contacts" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745090) LL Lars L. CFO > "Some old-fashioned UI." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5049378) AE Anders E. Sales manager > "It gives us the tools we need to keep track of our customers and their needs as well as support." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5013268) CF Carolina F. Office- & eventmanager > "The layout is not so nice, not so modern." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012045) JS Jerry S. Product Manager > "It's easy to make small changes in the "LISA" configurator." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745000) CH Claes H. Presales Manager > "Why?The Admin system LISA is really old fashion" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012052) JR Jarl R. CEO > "Fast, simple CRM and able to connect API." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745706) Kari H. Senior Project Manager > "Hard to think even one feature that I do not like :)" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021332) HP Hanna P. Marketing coordinator > "Good dashboard and easy to use, with the template editor as an exeption." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6757132) JG Johnny G. CEO > "that it is not both laptop and apple friendly in same time without use the webclient version" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3381976) JS Jan S. IT-Ansvarig > "Good support and a lot of flexibility." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6744975) JS Johanna S. Service Coordinator > "I receive a lot of complains because of this." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___3356142) LJ Lars J. Quality and Key Account Manager > "Fast, easy to admin and very configurable, makes it your own CRM." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6746270) MH Marko H. Development Director > "All the features can´t be used same way in internet version as table version can be used" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2670735) BR Birgit R. Dangerous Goods Safety Advisor > "Been using it since start and are one of the oldest customers." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___6745011) SB Staffan B. Consultant Manager > "It is 2021 and still keep it as a desktop application feels a bit obsolete." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667154) JV Jaana V. Marketing Coordinator > "Lime is costantly developing the system, which is an important feature as thing are chancing and..." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5021276) TK Tiia K. Customer Coordinator > "integration was little bit difficult, but main reasons were depending on ERP system" [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667442) AH Ann H. CEO > "I like the solidness of a system that gives comfort and security in the important base information." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___5012142) MK Magnus K. Marknadskoordinator > "I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't succeed." [See full review](https://www.capterra.com/p/129925/Lime/#Capterra___2667171) [View Reviews](https://www.capterra.com/p/129925/Lime/reviews/) ## User interface 4.19 (997) [Lime CRM](https://www.capterra.com/p/129925/Lime/) 4.27 (145) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Bitrix24 Top features 35/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/113540/Bitrix24/#features) Lime CRM 33/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/129925/Lime/#features) ### Recognition Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Lime CRM ### Deployment & support Bitrix24 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Lime CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bitrix24 - By Bitrix - Located in United States - Founded in 1998 Lime CRM - By Lime Technologies - Located in Sweden - Founded in 1990 ## Popular Comparisons [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) $69/month Price $9/month 4.3 Features 4.5 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/113540-147657/Bitrix24-vs-monday-com) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) €65/month Price $25/month 4.0 Features 4.4 4.3 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-129925/Salesforce-vs-Lime) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $69/month Price $25/month 4.3 Features 4.4 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-113540/Salesforce-vs-Bitrix24) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) €65/month Price $20/month 4.0 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/129925-152373/Lime-vs-HubSpot-CRM) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $69/month Price $50/month 4.3 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) €65/month Price $14/month 4.0 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/129925-155928/Lime-vs-Zoho-CRM) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) $69/month Price $39/month 4.3 Features 4.3 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/113540-127994/Bitrix24-vs-Jobber) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) €65/month Price $7/year 4.0 Features 4.5 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129925-204998/Lime-vs-Bigin-by-Zoho-CRM) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $69/month Price $10.99/month 4.3 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113540-184581/Bitrix24-vs-Asana-PM) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) €65/month Price $50/month 4.0 Features 4.3 4.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/129925-157279/Lime-vs-Dynamics-365) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) $69/month Price $10/month 4.3 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-113540/Wrike-vs-Bitrix24) [Lime CRM](https://www.capterra.com/p/129925/Lime/)[4.27 (145)](https://www.capterra.com/p/129925/Lime/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) €65/month Price $250/month 4.0 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/129925-210630/Lime-vs-Kylas)