# Compare Bitrix24 vs LeadSquared 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and LeadSquared based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-130199/Bitrix24-vs-LeadSquared

---

# Bitrix24 vs LeadSquared Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24LeadSquared2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [990 reviews](#user-reviews)

Positive

811

Neutral

120

Negative

59

[## LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [167 reviews](#user-reviews)

Positive

144

Neutral

15

Negative

8

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## Summary

* * *

Key features rated by users

Features selected based on 17,503 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.5

Sales Pipeline Management

4.4

Activity Dashboard

3.4

64%Fit

Not enough reviews

Feature ratings

Data Security

\--

Contact Management

4.3

Lead Management

4.5

Sales Pipeline Management

4.5

Activity Dashboard

1.0

User satisfaction

User satisfaction

4.2

User reviews[990](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.3

User reviews[167](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

LeadSquared is used by 2000+ education, healthcare, financial services, IT services, real estate, tech marketplaces, and other high-volume B2C businesses to improve their sales efficiency.

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

Jeff C.

Finance ManagerFinance Manager

> "No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Amr E.

Senior Scrum Master

> "You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4794612)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to integrate..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

Rausibell M.

SVP of Marketing

> "Sometimes the interface of a system is too complex in certain sections."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4800077)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less secure..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

Jeff C.

Finance ManagerFinance Manager

> "Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

RB

Rick B.

Fachinformatiker

> "Support wouldn't even help, they say that this feature is not included."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4793033)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

SY

Shikha Y.

Business Development Associate

> "My overall experience with LeadSquared has been positive—it’s easy to use, helps streamline lead management, and improves..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___7116388)

JM

Jahnavi M.

Counsellor

> "Call quality was not good, we will not receive verified leads more"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673)

MN

Mayank N.

Executive

> "Purely satisfied using the LeadSquared when it comes on customization, integrates with various tools, and provides..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6633057)

BH

Bryan H.

Operations manager

> "The system would send out appointment reminders with the wrong time and that happened more than once even after i told..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975)

MN

Mayank N.

Executive

> "It also offers high customization, integrates with various tools, and provides detailed reporting and analytics."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6633057)

Abel A.

Agent

> "the installation process took longer than expected and also lacked self-customization options"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260)

VR

Verified Reviewer

Associate Product Manager

> "A variety of features like forms/automations/processes facilitate lead tracking and boost sales."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6571999)

Altaf K.

Zonal Business Head

> "Their customer service is abysmal, showing a lack of concern for the issues we faced."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6284926)

VR

Verified Reviewer

Director of Marketing

> "I love that the system is completely (for the most part) customizable to our needs, from the reporting to where buttons..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6234081)

FS

Faizan S.

Real Estate

> "we have paid but its still we can not use it and leads we upload to work all gone."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6086226)

Ramnaresh Y.

Academic Counselor

> "The platform also provides mobile access and strong customer support."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6694567)

BH

Bryan H.

Operations manager

> "Was told many times that things were in development but never made the date that they were supposed to be finished."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975)

Ramnaresh Y.

Academic Counselor

> "It's great for businesses looking to streamline their lead generation and sales processes."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6694567)

BH

Bryan H.

Operations manager

> "Too many issues and broken promises during the sales process."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975)

Abel A.

Agent

> "the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260)

RM

Rajesh M.

VP Finance & Accounts

> "Now, that the price has been reduce). As the Billing & Ticketing solution is not provided the work process has become more..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675247)

VR

Verified Reviewer

Associate Product Manager

> "Very effective lead and activity management."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6571999)

BH

Bryan H.

Operations manager

> "I had many issues and upper management didnt respond."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975)

VR

Verified Reviewer

Senior Data Analyst

> "Zoho Creator also has powerful reporting and analytics capabilities, a wide range of integrations, and the ability to..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4638237)

BH

Bryan H.

Operations manager

> "Asking for help was hard to get things corrected."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5097975)

VR

Verified Reviewer

CTO

> "The best thing that I like about Lead Squared is the call tracking feature that enables me to track my Sales Teams..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4646772)

AS

Aditya S.

Business Development Executive

> "The CRM interface loading speed is different and it has been no improvement in the Contact center systems."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184)

SS

Shailesh S.

Manager in sales

> "The most liked thing is that councellor should have to dispose properly."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6472431)

RM

Rajesh M.

VP Finance & Accounts

> "Earlier, automation tools offered to us was bit costly which refrain us from fully atomize the work process."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675247)

JM

Jahnavi M.

Counsellor

> "Easy to work to filter the data, to connect"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673)

MC

Mayurica C.

Chief Marketing Officer

> "There was nothing in the portal infact they were giving the excuses and trying to provide other stupid options."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#SoftwareAdvice___4380932)

DV

Daphne V.

Quality Analyst

> "Automation and Forms ,Process Designers Mapping on the Correct Field How they are integrated with the User Condition it..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3680059)

DSS

Dr Sejal S.

Director

> "Marketing teams support is very very poor to retain old customer, needs to be improved."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3678794)

JM

Jahnavi M.

Counsellor

> "Managable, easy to work, easy to apply filter & easy to sent bulk mails"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6555673)

Altaf K.

Zonal Business Head

> "I found nothing to like about LeadSquared; my experience has been incredibly frustrating."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___6284926)

RK

Roshan K.

VP- Marketing

> "The team has helped create custom solutions where ever required and has always helped us resolve issues both in the..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3683584)

SS

Shari S.

Career Counselor

> "I didn't face any severe issue till now. But sometimes mobile app got to hang."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3675843)

Abel A.

Agent

> "the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___5075260)

VS

Vaishnav S.

Inside sales

> "Only call disposition is easy, remaining everything is very bad, need to improve your software performance"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3678969)

AS

Aditya S.

Business Development Executive

> "The Dashboard feature is also one of the best features which help to get an overview per our customized layout."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184)

VR

Verified Reviewer

Marketing Manager

> "Little disappointed in marketing automation capabilities."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4247021)

AY

Akash Y.

Assistant Manager

> "Initially we struggle to implement the system in our organisation but with the help of current Account Manager it really..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3691991)

MS

Mahara S.

Team Lead

> "Not supportive we lower model devices."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3842059)

Sarah F.

Chief Marketing Officer

> "We also do email marketing with the same tool and the leads capturing and nurturing can be done with simple setups."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___4399931)

PP

Preetha P.

GM-Operations

> "Report area is lil bit confusing."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3674817)

PP

Preetha P.

GM-Operations

> "As a CC manager, I can effectively track my CC's and this plays a very important role in the growth of my company."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3674817)

VR

Verified Reviewer

Hr

> "Is a little expensive"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3668548)

AS

Aditya S.

Business Development Executive

> "Mostly, lead management is the best feature which helps in organizing leads and following ups in a timely manner."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3671184)

Abhishek K.

Senior Account Manager

> "Subscription is expensive"

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3442443)

Deepa K.

Campaign Specialist

> "The process of adding and exporting leads are simple. With LeadSquared the lead flow can be effectively automated and..."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___3738427)

VR

Verified Reviewer

Director

> "Not very friendly."

[See full review](https://www.capterra.com/p/130199/LeadSquared/#Capterra___2357755)

[View Reviews](https://www.capterra.com/p/130199/LeadSquared/reviews/)

## User interface

4.19 (990)

4.26 (167)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bitrix24

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

LeadSquared

33/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/130199/LeadSquared/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 1 Capterra Shortlist reports

LeadSquared is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

LeadSquared

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

LeadSquared

-   By LeadSquared
-   Located in United States
-   Founded in 2012

## Popular Comparisons

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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4.3

Features

4.5

4.0

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[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

vs

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Contact vendor for pricing

Price

$25/month

4.2

Features

4.4

4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-130199/Salesforce-vs-LeadSquared)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$69/month

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4.3

Features

4.4

4.0

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-113540/Salesforce-vs-Bitrix24)

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.52 (4,458)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Contact vendor for pricing

Price

$20/month

4.2

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/130199-152373/LeadSquared-vs-HubSpot-CRM)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$69/month

Price

$50/month

4.3

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365)

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Contact vendor for pricing

Price

$14/month

4.2

Features

4.3

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/130199-155928/LeadSquared-vs-Zoho-CRM)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$69/month

Price

$39/month

4.3

Features

4.3

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/113540-127994/Bitrix24-vs-Jobber)

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (730)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Contact vendor for pricing

Price

$7/year

4.2

Features

4.5

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/130199-204998/LeadSquared-vs-Bigin-by-Zoho-CRM)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,568)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$69/month

Price

$10.99/month

4.3

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/113540-184581/Bitrix24-vs-Asana-PM)

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,820)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

Contact vendor for pricing

Price

$50/month

4.2

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/130199-157279/LeadSquared-vs-Dynamics-365)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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$69/month

Price

$7.91/month

4.3

Features

4.4

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-113540/JIRA-vs-Bitrix24)

[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

vs

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Contact vendor for pricing

Price

$14.99/month

4.2

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/130199-178819/LeadSquared-vs-EngageBay-Marketing)