# Compare Bitrix24 vs Method CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Method CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-130389/Bitrix24-vs-Method-CRM

---

# Bitrix24 vs Method CRM Features and Cost Comparison

Last updated April 1st, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Method CRM2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.2 (129)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

€61.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [983 reviews](#user-reviews)

Positive

804

Neutral

120

Negative

59

[## Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.2 (129)](https://www.capterra.com/p/130389/Method-CRM/reviews/)

Starting Price

$27.00/month

Value-for-Money

3.9

Functionality

4

Ease of Use

3.9

Customer Service

4.1

Reviews Sentiment

MH

Based on [129 reviews](#user-reviews)

Positive

102

Neutral

10

Negative

17

## Summary

* * *

Key features rated by users

Features selected based on 17,267 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.5

Sales Pipeline Management

4.4

Activity Dashboard

3.5

68%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.2

Lead Management

4.5

Sales Pipeline Management

3.9

Activity Dashboard

4.1

User satisfaction

User satisfaction

4.2

User reviews[983](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.2

User reviews[129](https://www.capterra.com/p/130389/Method-CRM/reviews/)

Ease of use

3.9

Functionality

4.0

Value for money

3.9

Customer support

4.1

Price starts from

Price starts from

€61Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$27Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

QuickBooks users, meet Method: a customizable CRM built to fit your workflow, reduce double entry, and help your team connected in managing customers, sales, and finances in one place.

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

Amr E.

Senior Scrum Master

> "You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4794612)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

Frank C.

Independent Business Owner

> "good collaboration amongst coworkers for project management."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

CS

Cassidy S.

Consulting Team Lead

> "Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and centralization."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4717350)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Jeff C.

Finance ManagerFinance Manager

> "No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

David W.

CEO

> "Bitrix24 is a comprehensive business solution that offers a wide range of features, including CRM, project management, customer support, and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4773640)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to integrate..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

TG

Tembi G.

Executive Director

> "I feel as though Bitrix24 is not very user-friendly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6252484)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Rausibell M.

SVP of Marketing

> "Sometimes the interface of a system is too complex in certain sections."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4800077)

Paulo F.

Finance

> "Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6236274)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

MS

Martin S.

Owner

> "However, I found the learning curve for Bitrix24 to be quite steep, especially for beginners."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4788188)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Jeff C.

Finance ManagerFinance Manager

> "Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Becky F.

Software Developer

> "There are a lot of predefined options in the projects section that may help any company with limited expertise manage day-to-day operations..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4745198)

RB

Rick B.

Fachinformatiker

> "Support wouldn't even help, they say that this feature is not included."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4793033)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

MH

Mandy H.

Sales and Project Manager

> "I also like being able to customize documents to match our company branding."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6563801)

BM

Brooke M.

Operations Manager

> "We can choose to use one of their accepted payment methods such as Stripe, but these do not sync..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6780383)

WH

Wendy H.

Project Administration Manager

> "The layout of this CRM makes finding what you are looking for simple and fast. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6571658)

Wade M.

Founder

> "After multiple attempts I had to email a general inbox just to get reassigned to \[sensitive content..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7105786)

JM

Jesse M.

Salesman

> "Method organizes everything very well and allows for an easy user experience"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6611926)

Wade M.

Founder

> "Then their team lead, \[sensitive content hidden\], got involved and offered no solution beyond..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7105786)

JF

Jenna F.

Pet Travel Expert

> "how easy and organized it is, how when we need something changed we are able to get it done right..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6678735)

AM

Andrew M.

President

> "I sent a campaign out to about 1300 and got 20 invalid email responses."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7001328)

ES

Eric S.

Sales

> "Excellent tool to use while on the road for Sales Trips."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6532515)

EW

Eric W.

Director of Sales

> "Emails unanswered, meetings not attended or often rescheduled, attempts to receive help often..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6666566)

AS

Amber S.

CFO

> "Easy to set up- and fast and efficient customization with \[sensitive content hidden\]"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6623524)

EW

Eric W.

Director of Sales

> "Lack of features, buggy challenging back end, not as functional as competing CRMs."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6666566)

VH

Vincent H.

Owner

> "The site is very user friendly and my customer support rep is knowledgeable and easy to understand"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6715921)

SF

Sean F.

Outside Sales

> "I can say I have had issues with lagging, but I attribute this to weak LTE signal rather than..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6635521)

CL

Chris L.

Online service

> "Very well organized platform."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6608500)

BL

Brian L.

Territory Manager

> "We have had some issues with information populating correctly from Quickbooks."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6563550)

NM

Nate M.

Marketing Associate

> "I started to use method about 6 months and love it."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6739139)

IT

Irene T.

Production Administrator

> "Can not find a phone number to contact a live person."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6721805)

AB

Alison B.

Service Manager Assistant

> "The technical process was quick and efficient. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6750768)

AS

Amber S.

CFO

> "Some basic customizations are not easy to do yourself"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6623524)

GD

Gerard D.

Regional Sales Manager

> "Easy to use, easy to update."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6593360)

CE

Cory E.

Owner

> "This has been a complete nightmare."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6824040)

MO

Mario O.

Technician

> "Quick and easy to learn how to use as well."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6586263)

TW

Tessa W.

CEO

> "The app has no offline functionality and it quits sporadically, losing data every week. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6079357)

MO

Mario O.

Technician

> "Quick and easy to transition into."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6586263)

EW

Eric W.

Director of Sales

> "We have struggled to implement it - if we didn't \*need"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6666566)

AL

ALI L.

OFFICE MANAGER

> "Excellent customer service, all the time!!!"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6628512)

TW

Tessa W.

CEO

> "It's clunky, glitchy, and expensive. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6079357)

JN

Julie N.

Sales Support

> "Aside from numerous integrations and apps that allow all of the functions of my job to become..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2791127)

SM

Schecky M.

COO

> "We started finding some errors where Method added numbers to blank lines. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#GetApp___3934168)

TB

Taylor B.

Admin

> "We like the sales order feature the best it integrates with quickbooks."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3541163)

SM

Schecky M.

COO

> "They created 2 invoices from their end, couldn’t replicate the problem and then told us we were..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#GetApp___3934168)

RT

Ryan T.

Owner

> "It seems like it can handle everything I need it to do and it integrates perfectly with quickbooks..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2966194)

JB

Julie B.

Office Manager

> "Only to find out we were outside our 30 day grace period to cancel, so no refund would be given."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___4554777)

AM

Alicia M.

Director of Operations

> "The search and linking of the account with QBO is an amazing feature!"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2894181)

DG

Doug G.

Manager

> "Very poor service. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___5053869)

VR

Verified Reviewer

Sales Operations

> "Their integration with Quickbooks makes accounting very easy for businesses looking to use..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2742823)

JB

Julie B.

Office Manager

> "Their "who cares" attitude is what we've had to deal with the past 30 days."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___4554777)

RA

Rosie A.

Owner

> "So far, Method has helped me develop my brand new business with processes that will not have to be..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2503183)

SM

Schecky M.

COO

> "Bottom line: Product does not work as advertised. Would NEVER recommend"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#GetApp___3934168)

EB

Emmalee B.

Administrator

> "I love how straight forward the options are to navigate and adjust to each need or setting within..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3013225)

JB

Julie B.

Office Manager

> "Horrible. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___4554777)

RA

Rosie A.

Owner

> "I like the fact that I can integrate email, accounting, marketing and sales tracking, which is..."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2503183)

EB

Emmalee B.

Administrator

> "There seems to be a lack in customer support, especially with communication. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3013225)

CC

Christine C.

Independent contractor

> "I mostly did my productive work and generated invoices on the Mac."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3078578)

BH

Brenda H.

President

> "A donor told me that the donation page was down. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3289105)

JK

John K.

Manager

> "This product does integrate with QB, and allows you cloud access to an otherwise noncloud QB file."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2139145)

AG

ADAM G.

sales

> "the slowness of the system"

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2895238)

BH

Brenda H.

President

> "December 31, last best day to reach out to donors. "

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3289105)

VR

Verified Reviewer

Sales Operations

> "First and foremost - Your Method instance BREAKS if you delete a custom lookup field."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2742823)

EB

Emmalee B.

Administrator

> "I also really love how thorough the help articles and videos are."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3013225)

RA

Rosie A.

Owner

> "I also do not like that the word estimate is what I have to use instead of quote."

[See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2503183)

[View Reviews](https://www.capterra.com/p/130389/Method-CRM/reviews/)

## User interface

4.19 (983)

4.16 (129)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bitrix24

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Method CRM

32/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/130389/Method-CRM/#features)

### Recognition

No recognitions have been awarded to Bitrix24

No recognitions have been awarded to Method CRM

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Method CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Method CRM

-   By Method Integration
-   Located in Canada
-   Founded in 2010

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