--- title: "Compare Bitrix24 vs Method CRM 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Bitrix24 and Method CRM based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/113540-130389/Bitrix24-vs-Method-CRM" page_type: "comparison" language: "en" --- # Bitrix24 vs Method CRM Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bitrix24Method CRM2/4 selected [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.2 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/) [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [1,005 reviews](#user-reviews) Positive 826 Neutral 120 Negative 59 [## Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.2 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/) Starting Price $27.00/month Value-for-Money 4 Functionality 4.1 Ease of Use 3.9 Customer Service 4.2 Reviews Sentiment AP Based on [143 reviews](#user-reviews) Positive 116 Neutral 10 Negative 17 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Odoo 4.2 (1,331) * * * Starting Price $31.10 Per User,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * Highest Rated ### monday.com AI Work Platform 4.6 (6,117) * * * Starting Price $9.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 68%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Activity Dashboard 3.4 Contact Database 4.5 Data Import/Export 4.1 67%Fit Missing features Feature ratings Data Security NA Contact Management 4.3 Activity Dashboard 4.2 Contact Database 3.6 Data Import/Export 3.7 User satisfaction User satisfaction 4.2 User reviews[1,005](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of use 4.0 Functionality 4.3 Value for money 4.2 Customer support 4.0 User satisfaction 4.2 User reviews[143](https://www.capterra.com/p/130389/Method-CRM/reviews/) Ease of use 3.9 Functionality 4.1 Value for money 4.0 Customer support 4.2 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $27Per User, Per Month - Free version - Free trial Best for Best for Businesses of all sizes across legal, retail, travel, real estate, and consulting industries. Best for Built for QuickBooks businesses in manufacturing, distribution, construction, field services, and more that need a customizable lead-to-payment workflow with connected payments and real-time sync. ## User reviews Pros & cons RA Ramadhan A. AI Governance Graduate Officer > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) LR Larissa R. SRD LEAD > "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RA Ramadhan A. AI Governance Graduate Officer > "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) AU Adrian U. CEO > "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925) Nurudeen O. Business Outreach Analyst > "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) RA Ramadhan A. AI Governance Graduate Officer > "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) SB Sifiso B. Project Manager > "Some users find the mobile app less intuitive than the desktop version." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890) SS Shenella S. Customer relations > "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) GF George F. Volunteer Support Worker > "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806) MZ Mahe Z. Human Resource > "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RC Remy C. Director > "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878) CC Christopher C. CEO > "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538) JH Jamie H. Executive Vice President at FEVO > "This helps reduce the need for multiple platforms and keeps everything more connected." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) RK Raj K. Managing director > "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) Zaina K. Brokerage Operations Specialist > "We did not ultimately end up using this program and subscribing due to some technical errors with the program." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299) Nurudeen O. Business Outreach Analyst > "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) LR Larissa R. SRD LEAD > "We're experiencing an error with card merging that's been open for over a month." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) RA Ramadhan A. AI Governance Graduate Officer > "The platform is feature-rich and supports a wide range of business operations." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) Peter C. Regional Director of Business Development > "The user interface is confusing at first." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961) SS Shenella S. Customer relations > "Extensive options available for customization which helps make the software really a part of the business!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) Rashmi A. Graphic Designer > "Sometimes when internet is slow, it doesn't apply previous actions to it." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) FD Francesco D. CEO > "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864) ML Malachi L. Director of African Leadership Programs > "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193) Nonjabulo S. Marketing Officer > "However, the setup can be a little confusing, and it took me some time to get used to all the features." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391) JB Jessica B. Digital Content Creator > "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349) RR Roccini R. CSM > "The desktop version, I don't know if it was me, I can't seem to find the CRM portion." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) AN Aviraj N. CSG Manager > "Being an SME, I have had the privilege of working with the product team and many clients for implementation." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945) AZ Ali Z. Zeyyun > "The CRM system is so full of bugs and nasty little details they havent even thought about." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) AL Angou L. HR Manager > "It has seamless features that scheduling easy and efficient." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507) PC Pietro C. Project Manager > "Some features and functions are not elaborated and thought well." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883) RK Raj K. Managing director > "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) VR Verified Reviewer Marketing Manager > "In the future, any issues were resolved very quickly, usually within an hour." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Frank C. Independent Business Owner > "Not a value for the money." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) Delly S. Telemarketer > "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995) BH Brian H. owner > "The support Waite time was the worst, took to long time" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015) CF Connor F. People and Culture Coordinator > "It keeps tasks in order, deadlines on track and team members aligned." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) AP Andy P. Director > "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) Tameem A. Property Consultant > "When the connection goes wrong, we can lose so many unsaved updates" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494) Nurudeen O. Business Outreach Analyst > "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) MT Mahendra T. CEO > "you are not providing a similar service like them!!!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296) EB Ewa B. Marketing Team Lead > "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291) Julio G. General Manager > "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) CF Connor F. People and Culture Coordinator > "Proven game changer tool for empowering team meetings to be more productive and professional." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Sarfaraz K. SEO Manager > "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) Abel A. Agent > "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) VM Vinod M. Director of Global Operations > "The CRM, task management and chat functionality all work seamlessly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036) LAP Leslie Ann P. Real Estate Virtual Assistant > "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688) John G. Supply Chain Managing Officer > "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) LC Lukasz C. IT Specjalist > "Poorly developed very basic functions that issue the basis for work." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) Manish B. Digital Marketer | WordPress > "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Rashmi A. Graphic Designer > "I like to use Betrix24 to get data of employees." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) Julio G. General Manager > "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) Frank C. Independent Business Owner > "good collaboration amongst coworkers for project management." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) VR Verified Reviewer CDO > "Some of our clients don't like Hubspot, or find it too expensive." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317) DL Deanna L. Freelancer > "Being able to communicate with employees easily and effectively and all together at once." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515711) Sarfaraz K. SEO Manager > "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) DAA David Arturo A. Estratega Inbound > "Being a platform that seeks to cover too many things, it does not make it clear what it is really good at and I did not manage to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___4652383) GE Garofi E. Sales Representative > "Bitrix24 is the most convenient project management and team collaboration platform." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6673804) Abel A. Agent > "what makes it less competitive with others is its high cost" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) CM Cheryl M. Ceo > "Not the most user friendly interface found it complex at times" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177) Ali A. Oilfield infrastructure Administrator > "It helps us to keep our project works very organized and perform all our duties within the timelines we have set." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5059439) Aman K. Researcher > "Some users find some features redundant, and the mobile functionality is not as robust as the desktop version." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4610910) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) CS Cassidy S. Consulting Team Lead > "Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4717350) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) SK Sumesh K. Freelancer > "Really a Pro-friendly application for the users who looks a different experience in Business Management Tools" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903) Peter C. Regional Director of Business Development > "The user interface is confusing at first." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961) RR Roccini R. CSM > "Very user-friendly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) SK Sumesh K. Freelancer > "The user experience and User Interface are really amazing" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Roman Y. Product Project Manager > "It's not easy to integrate with HTML static websites, you will require development." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4381886) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) BS Brenna S. Nurse Practitioner > "I can never seem to find documents i am told are in plain site." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2654188) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) Manish B. Digital Marketer | WordPress > "Bitrix24 website builder has a drag-and-drop interface that makes it easy to create a professional-looking website without any coding..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Raul Antonio Z. Graduate > "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AM Agnishwar M. Executive > "What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2844169) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) GN Gervais N. CEL > "It can be not easy to use, at the beginning." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3145019) John G. Supply Chain Managing Officer > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) JA Jan A. Founder > "A great and simple experience." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6646213) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) [View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/) AP Anita P. Administrative Assistant > "Overall, Method has helped us streamline operations, improve visibility across departments,..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7149399) LR Laura R. Operations Manager > "Things like inserting rows in estimates as well as inserting blank rows are issues that..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7152832) JS Joshua S. President > "Developing apps and screens that relate to our business specifically has given use more direct..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141883) BM Brooke M. Operations Manager > "We can choose to use one of their accepted payment methods such as Stripe, but these do not..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6780383) RG Renny G. manager > "Running a business is a lot to remember so logging me every day showing me estimates I've sent..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7159900) KA Kelsey A. Admin > "One of my least favorite things about Method is some of the issues we have had with QBO..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7142035) PT Peter T. Automation Specialist > "It's also pretty customizable which means you can shape it around how your business actually..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7157100) Wade M. Founder > "After multiple attempts I had to email a general inbox just to get reassigned to \[sensitive..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7105786) TF Tami F. Operations manager > "We added field crew two years ago and that has been very easy to get our cruise changed over..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7144630) EW Eric W. Director of Sales > "Emails unanswered, meetings not attended or often rescheduled, attempts to receive help often..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6666566) JW Jody W. COO > "He was able to assist with all of the customizations we needed." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141454) EW Eric W. Director of Sales > "Lack of features, buggy challenging back end, not as functional as competing CRMs." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6666566) DL Douglas L. CFO > "Reporting abilities are a big step above what I could get out of QuickBooks. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7142406) SF Sean F. Outside Sales > "I can say I have had issues with lagging, but I attribute this to weak LTE signal rather than..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6635521) LR Laura R. Operations Manager > "Customer support is timely and great at helping solve issues." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7152832) Wade M. Founder > "Then their team lead, \[sensitive content hidden\], got involved and offered no solution beyond..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7105786) MP Matt P. Pet Relocation Specialist > "Performance and Speed is good (App is slow though)" [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7145357) AM Andrew M. President > "I sent a campaign out to about 1300 and got 20 invalid email responses." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7001328) JS Joshua S. President > "Also, the chat desk system has proven to be surprisingly responsive. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141883) BL Brian L. Territory Manager > "We have had some issues with information populating correctly from Quickbooks." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6563550) JW Jody W. COO > "Free hour of technical support came in handy" [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141454) IT Irene T. Production Administrator > "Can not find a phone number to contact a live person." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6721805) MH Mandy H. Sales and Project Manager > "I also like being able to customize documents to match our company branding." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6563801) AS Amber S. CFO > "Some basic customizations are not easy to do yourself" [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6623524) JS Joshua S. President > "Impressive customer service," [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141883) TW Tessa W. CEO > "The app has no offline functionality and it quits sporadically, losing data every week. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6079357) DL Douglas L. CFO > "Great - The onboarding process and continuing support was great. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7142406) EW Eric W. Director of Sales > "We have struggled to implement it - if we didn't \*need" [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6666566) JW Jody W. COO > "Easy to connect Quickbooks" [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7141454) CE Cory E. Owner > "This has been a complete nightmare." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6824040) DL Douglas L. CFO > "Ongoing help and support has been great." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7142406) TW Tessa W. CEO > "It's clunky, glitchy, and expensive. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6079357) DW Dan W. Sales Director > "Pricing is competitive and interface user friendly." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7148616) SM Schecky M. COO > "We started finding some errors where Method added numbers to blank lines. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#GetApp___3934168) WH Wendy H. Project Administration Manager > "The layout of this CRM makes finding what you are looking for simple and fast. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6571658) SM Schecky M. COO > "They created 2 invoices from their end, couldn’t replicate the problem and then told us we..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#GetApp___3934168) JM Jesse M. Salesman > "Method organizes everything very well and allows for an easy user experience" [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6611926) JB Julie B. Office Manager > "Only to find out we were outside our 30 day grace period to cancel, so no refund would be..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___4554777) JF Jenna F. Pet Travel Expert > "how easy and organized it is, how when we need something changed we are able to get it done..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6678735) DG Doug G. Manager > "Very poor service. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___5053869) ES Eric S. Sales > "Excellent tool to use while on the road for Sales Trips." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6532515) JB Julie B. Office Manager > "Their "who cares" attitude is what we've had to deal with the past 30 days." [See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___4554777) AS Amber S. CFO > "Easy to set up- and fast and efficient customization with \[sensitive content hidden\]" [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6623524) SM Schecky M. COO > "Bottom line: Product does not work as advertised. Would NEVER recommend" [See full review](https://www.capterra.com/p/130389/Method-CRM/#GetApp___3934168) VH Vincent H. Owner > "The site is very user friendly and my customer support rep is knowledgeable and easy to..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6715921) JB Julie B. Office Manager > "Horrible. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#SoftwareAdvice___4554777) CL Chris L. Online service > "Very well organized platform." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6608500) BH Brenda H. President > "A donor told me that the donation page was down. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3289105) NM Nate M. Marketing Associate > "I started to use method about 6 months and love it." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6739139) VR Verified Reviewer Sales Operations > "First and foremost - Your Method instance BREAKS if you delete a custom lookup field." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2742823) AB Alison B. Service Manager Assistant > "The technical process was quick and efficient. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6750768) EB Emmalee B. Administrator > "There seems to be a lack in customer support, especially with communication. " [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3013225) GD Gerard D. Regional Sales Manager > "Easy to use, easy to update." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6593360) RA Rosie A. Owner > "I also do not like that the word estimate is what I have to use instead of quote." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2503183) MO Mario O. Technician > "Quick and easy to learn how to use as well." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6586263) AG ADAM G. sales > "the slowness of the system" [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2895238) MO Mario O. Technician > "Quick and easy to transition into." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6586263) Wade M. Founder > "After multiple attempts I had to email a general inbox just to get reassigned to \[sensitive..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7105786) AL ALI L. OFFICE MANAGER > "Excellent customer service, all the time!!!" [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6628512) EW Eric W. Director of Sales > "Emails unanswered, meetings not attended or often rescheduled, attempts to receive help often..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6666566) JN Julie N. Sales Support > "Aside from numerous integrations and apps that allow all of the functions of my job to become..." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___2791127) AM Andrew M. President > "I sent a campaign out to about 1300 and got 20 invalid email responses." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___7001328) TB Taylor B. Admin > "We like the sales order feature the best it integrates with quickbooks." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___3541163) CE Cory E. Owner > "This has been a complete nightmare." [See full review](https://www.capterra.com/p/130389/Method-CRM/#Capterra___6824040) [View Reviews](https://www.capterra.com/p/130389/Method-CRM/reviews/) ## User interface [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) 4.20 (1,005) [Method CRM](https://www.capterra.com/p/130389/Method-CRM/) 4.21 (143) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Bitrix24 Top features 32/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/113540/Bitrix24/#features) Method CRM 16/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/130389/Method-CRM/#features) ### Recognition Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports Method CRM is recognized as a top-rated tool in 2 Capterra Shortlist reports ### Deployment & support Bitrix24 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Method CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bitrix24 - By Bitrix24 - Located in United States - Founded in 1998 Method CRM - By Method Integration - Located in Canada - Founded in 2010 ## Popular Comparisons [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $69/month Price $25/month 4.3 Features 4.4 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-113540/Salesforce-vs-Bitrix24) [Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $27/month Price $20/month 4.1 Features 4.4 3.9 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130389-152373/Method-CRM-vs-HubSpot-CRM) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $69/month Price $20/month 4.3 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113540-152373/Bitrix24-vs-HubSpot-CRM) [Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $27/month Price $25/month 4.1 Features 4.4 3.9 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-130389/Salesforce-vs-Method-CRM) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $69/month Price $14/month 4.3 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/113540-155928/Bitrix24-vs-Zoho-CRM) [Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $27/month Price $14/month 4.1 Features 4.3 3.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/130389-155928/Method-CRM-vs-Zoho-CRM) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $69/month Price $7/year 4.3 Features 4.5 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/113540-204998/Bitrix24-vs-Bigin-by-Zoho-CRM) [Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $27/month Price $7/year 4.1 Features 4.5 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130389-204998/Method-CRM-vs-Bigin-by-Zoho-CRM) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $69/month Price $50/month 4.3 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365) [Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) $27/month Price $250/month 4.1 Features 4.7 3.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/130389-210630/Method-CRM-vs-Kylas) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) $69/month Price $31.1/month 4.3 Features 4.2 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-135618/Bitrix24-vs-Odoo) [Method CRM](https://www.capterra.com/p/130389/Method-CRM/)[4.21 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $27/month Price $50/month 4.1 Features 4.3 3.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/130389-157279/Method-CRM-vs-Dynamics-365)