# Compare Bitrix24 vs PandaDoc 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bitrix24 and PandaDoc based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113540-131735/Bitrix24-vs-PandaDoc --- # Bitrix24 vs PandaDoc Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bitrix24PandaDoc2/4 selected [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.5 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/) [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [997 reviews](#user-reviews) Positive 818 Neutral 120 Negative 59 [## PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.5 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting Price $19.00/month Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [1,254 reviews](#user-reviews) Positive 1,144 Neutral 75 Negative 35 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 9,400 reviews from workflow management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings Task Management 4.4 Customizable Reports 4.3 Commenting/Notes 4.6 Customizable Fields 4.4 Real-Time Data NA 71%Fit Missing features Feature ratings Task Management 4.5 Customizable Reports 5.0 Commenting/Notes NA Customizable Fields 4.5 Real-Time Data 4.0 User satisfaction User satisfaction 4.2 User reviews[997](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of use 4.0 Functionality 4.3 Value for money 4.2 Customer support 4.0 User satisfaction 4.5 User reviews[1,254](https://www.capterra.com/p/131735/PandaDoc/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $19Per User, Per Month - Free version - Free trial Best for Best for Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. Best for PandaDoc is designed for businesses in professional services, education, healthcare, construction, sales, HR, marketing, technology, and other industries. ## User reviews Pros & cons RA Ramadhan A. AI Governance Graduate Officer > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) LR Larissa R. SRD LEAD > "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RA Ramadhan A. AI Governance Graduate Officer > "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay organized..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) SS Shenella S. Customer relations > "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) Nurudeen O. Business Outreach Analyst > "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) AU Adrian U. CEO > "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) RA Ramadhan A. AI Governance Graduate Officer > "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and communication." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) RK Raj K. Managing director > "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) SB Sifiso B. Project Manager > "Some users find the mobile app less intuitive than the desktop version." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890) MZ Mahe Z. Human Resource > "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933) GF George F. Volunteer Support Worker > "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806) SS Shenella S. Customer relations > "Extensive options available for customization which helps make the software really a part of the business!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RC Remy C. Director > "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878) CC Christopher C. CEO > "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538) JH Jamie H. Executive Vice President at FEVO > "This helps reduce the need for multiple platforms and keeps everything more connected." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480) Zaina K. Brokerage Operations Specialist > "We did not ultimately end up using this program and subscribing due to some technical errors with the program." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299) Nurudeen O. Business Outreach Analyst > "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) LR Larissa R. SRD LEAD > "We're experiencing an error with card merging that's been open for over a month." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RK Raj K. Managing director > "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) Peter C. Regional Director of Business Development > "The user interface is confusing at first." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961) VR Verified Reviewer President > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) Rashmi A. Graphic Designer > "Sometimes when internet is slow, it doesn't apply previous actions to it." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) RA Ramadhan A. AI Governance Graduate Officer > "The platform is feature-rich and supports a wide range of business operations." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) FD Francesco D. CEO > "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) Nonjabulo S. Marketing Officer > "However, the setup can be a little confusing, and it took me some time to get used to all the features." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) RR Roccini R. CSM > "The desktop version, I don't know if it was me, I can't seem to find the CRM portion." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) ML Malachi L. Director of African Leadership Programs > "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193) AZ Ali Z. Zeyyun > "The CRM system is so full of bugs and nasty little details they havent even thought about." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) JB Jessica B. Digital Content Creator > "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration...." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) AN Aviraj N. CSG Manager > "Being an SME, I have had the privilege of working with the product team and many clients for implementation." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945) LC Lukasz C. IT Specjalist > "Poorly developed very basic functions that issue the basis for work." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) PC Pietro C. Project Manager > "Some features and functions are not elaborated and thought well." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883) KF Kathryn F. Administrative Assistant > "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) AL Angou L. HR Manager > "It has seamless features that scheduling easy and efficient." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507) CM Cheryl M. Ceo > "Not the most user friendly interface found it complex at times" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177) LC Lukasz C. IT Specjalist > "Great flexibility in the programme and the ability to add your own functions to many modules." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) Frank C. Independent Business Owner > "Not a value for the money." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) PM Petras M. CEO > "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223) Isdiana R. Mechanical Engineer > "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906) VR Verified Reviewer Marketing Manager > "In the future, any issues were resolved very quickly, usually within an hour." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) VR Verified Reviewer Quality System Manager > "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998) Delly S. Telemarketer > "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995) BH Brian H. owner > "The support Waite time was the worst, took to long time" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015) Saskia M. Senior Director Sales Marketing > "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952) AP Andy P. Director > "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729) CF Connor F. People and Culture Coordinator > "It keeps tasks in order, deadlines on track and team members aligned." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Tameem A. Property Consultant > "When the connection goes wrong, we can lose so many unsaved updates" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) MT Mahendra T. CEO > "you are not providing a similar service like them!!!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296) Nurudeen O. Business Outreach Analyst > "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) Julio G. General Manager > "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) EB Ewa B. Marketing Team Lead > "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291) Sarfaraz K. SEO Manager > "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) CF Connor F. People and Culture Coordinator > "Proven game changer tool for empowering team meetings to be more productive and professional." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) MF Muhammad F. Manager > "It's mobile app functionality is quite limited." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332) Abel A. Agent > "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) SM Samuel M. General Manager and Head of Operations > "Instant messaging and live chat are the key features which I like using." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172) LAP Leslie Ann P. Real Estate Virtual Assistant > "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688) VM Vinod M. Director of Global Operations > "The CRM, task management and chat functionality all work seamlessly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036) Manish B. Digital Marketer | WordPress > "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) John G. Supply Chain Managing Officer > "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) Julio G. General Manager > "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) VR Verified Reviewer CDO > "Some of our clients don't like Hubspot, or find it too expensive." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317) Rashmi A. Graphic Designer > "I like to use Betrix24 to get data of employees." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) Sarfaraz K. SEO Manager > "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) RK Raj K. Managing director > "It is also value for money, with good customer support (though sometimes a little slow)." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) VR Verified Reviewer Business development department > "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006) [View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/) AS Arunmurugan S. Project Manager > "I also like the e sign functionality and the ability to see when recipients open or view a document." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7162152) MA Mallory A. Director of Operations > "I do not love that it is not easy to edit a sent contract and also contracts expire which creates issues with having to resend and confusing..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7142186) FH Fletcher H. Renewable Energy Plant Specialist > "PandaDoc offers an efficient editor that uses drag and drop functions making it very easy to create forms. Since no coding skills were needed,..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008) PF Ping F. Operations Analyst > "The navigation is not flexible and the system has periodic error which is not the best reliable platform on a daily basis" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7137999) Elias W. marketing and finance > "It is a software that has facilitated my entire work style, it helps me a lot to be able to let my work flow better in a more organized way,..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6589287) VH Vontavius H. CEO > "What I don’t like about panda Doki is there sometimes clients find the interface a bit difficult to use in comparison to DocuSign as far as..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7051136) LA Luis A. Process Manager > "It simplifies the entire document process—from creation to e-signature—and gives you visibility into how people interact with your documents." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933) VR Verified Reviewer sales director > "I also dislike how copy/paste into the tool doesn't always hold my font." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7152916) AW Amber W. IT Project Manager > "I liked how I could collaborate easy with my team with PandaDoc and create virtually any type of document that I needed." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7166610) PO Patrick O. Sr. Marketing Specialist > "I find that editing any documents with a combination of graphics and text can be a bit clunky." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6861108) SA Sara A. Social Media Manager > "Managing documents has become easier with PandaDoc, editing, formatting, adding digital signatures and documentation are done from the same..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770) AB Alex B. Managing Director > "We have ended up with 100s of templates and content blocks in multiple currencies and at times can be a little overwhelming." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6593097) BS Bernadette S. Event Logistics Coordinator > "PandaDoc also offers automations which help speed up the repetitive form creation and management tasks while eliminating the common human..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6810075) LA Luis A. Process Manager > "The inability to make edits after sending and the learning curve for certain features can slow you down occasionally." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933) RO Ryan O. Wholesale Account Director > "I like it as a tool it works well, and I have not had issues with using it on the daily as a solution for business to business contracts" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7160719) MR Michael R. President > "It has unfortunately not improved over time, but rather the glitchiness has gotten worse, and the support has really gone down in the past 1-2..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7000242) AB Alexis B. Cultural Director Of Cinema And Live Performance > "Also has smooth electronic signature tool and customizable templates." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7177816) GT GRANT T. President > "Usually pretty good service, but now just getting "I understand the frustration about losing the feature you previously used." " [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7092887) AS Arunmurugan S. Project Manager > "Its a reliable platform that makes document management and electronic signatures much easier." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7162152) VR Verified Reviewer Founder, Owner > "There's no way to edit a document if it's not in a PandaDoc template format." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6460577) OP Oleg P. BA > "I hope next time I have to sign documents it is offered, since its a lot simpler and user friendlier than anything similar, I've used before." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7123414) VR Verified Reviewer Marketing Director > "As a marketer it's an absolute pain when your operations team asks you to help them make their legal or sales documents more pretty." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6612336) TW Thomas W. COO > "It allows use to showcase professional contracts/agreements, as well as help with branding many areas of our business." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6676000) FN Fariha N. Director, ICT Operations > "For team members who must evaluate or approve documents while on the fly, this might be a hassle." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6459409) SG Sauve G. Sales Representative > "Overall is a user friendly tool with sleek template design important for creating and signing documents digitally." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7170157) JJ Jonathan J. CXO > "A lot of people were not familiar with PandaDoc so it would go unopened in their inbox or would go to spam." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6649627) PG Patricia G. Customer Service Lead > "As a customer-service head, it is essential to complete group bookings as quickly as possible." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7109745) DF Drew F. Director > "The customer service is not excellent they are all overseas and I had to beg them to setup a call with me to help me figure out some of their..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6614322) AB Alex B. Managing Director > "Creating a fixed, but customisable quote builder that allows for accurate costings, clearly defined and looks professional." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6593097) PI Pathan I. Project and Program Consultant > "Sometimes, the platform can feel slow, especially when handling larger documents." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6585724) BA Bashir A. Developer > "I liked the cross-platform availability of PandaDoc as we can use it on a laptop as well as on our mobile phones." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7035248) SR Stephanie R. HR Manager > "I do have issues with the email not going through sometimes but that might be our company email, and you can send a link instead." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6654885) CH Carmen H. Marketing Executive > "Smart document generation make our business proposal more alive with its stunning design option and interactive design element." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6776182) AM Alex M. Sales Operations Manager > "I had to change them to PDFs before bringing in, otherwise I would lose the punctuation." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6633055) JG Jeremy G. Game Developer > "The security that PandaDoc provides during the whole process of creating, storing, and then sending out and receiving signatures makes the..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6502561) MG Michel G. business developper and manager > "the tables are not so easy to modify: some troubles using the format "EURxxx" or sometimes it is "€xxx"" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6552644) AS Arunmurugan S. Project Manager > "It makes it easier to create, send and track documents electronically." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7162152) Meghann O. Manager, Customer Success > "It didn't integrate with our system and reps had too much flexibility." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6545497) AP Abid P. IT Director > "Easily allows us to sign and track document approvals digitally so that we don't have to manually manage these items." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6843664) HM Harshal M. Technical Project Manager > "it had a costly API, so actual software implementation is hard" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6654419) VR Verified Reviewer COO > "It’s reliable, integrates smoothly with Google Drive, and offers great customization options." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7013005) JF Jill F. Office Administrator > "Not as smoothly run as competitors." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7069979) AM Ashley M. Compliance > "At the time support was great when we initially started - creating documents and having the ability to send documents in bulk" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7047916) MH Mathew H. CIO > "The templates feature is confusing and can be simplified" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6713702) RR Rebecca R. Production manager > "The platform has made document management much faster, more organized, and easier to handle." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7155121) VR Verified Reviewer Business Development Manager > "All the sections which you had to remove or add, too many steps to take" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6694797) EB Emma B. Community Manager > "Ready-made document templates that make standardisation easier." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7178137) AK Adam K. Business owner > "Working offline or in areas with unreliable connectivity may pose challenges, as certain features may not be accessible without a stable..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___5044765) SA Sara A. Social Media Manager > "It is great that everything is done on the same page, and you can also request approval or review from the officials directly and document..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770) LA Luis A. Process Manager > "Also PandaDoc isn’t the cheapest option out there." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933) BG Brian G. Director, Marketing > "Having a web based product, including an app has allowed our lawyers and sales team the ability to important and timely steps!" [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6546500) SO Steve O. OWNER > "Pandadoc did not have the functionality that we required." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6657383) FH Fletcher H. Renewable Energy Plant Specialist > "Creating forms is crucial part of my work and PandaDoc has helped me to streamline my form creating tasks." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008) SO Steve O. OWNER > "We made the mistake of signing up for a yearly subscriotion." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6657383) VH Vontavius H. CEO > "Would I like most about panda dock is it’s ease of use for us to be able to sign client contracts, especially purchasing sale agreements." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7051136) RR Rupert R. CEO founder > "The pricing is the biggest drawback." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6800008) BA Bashir A. Developer > "This helped us save time, which was utilized in the manual tracking of the updates previously." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7035248) JG John G. Head of Business Development > "I've had issues creating the quotes." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6784671) PI Pathan I. Project and Program Consultant > "Its templates save time, and the tracking feature helps monitor document status." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6585724) SC Santiago C. Operations Analyst > "The thing I liked the least about PandaDoc is the limitations on the roles I can assign to users." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6289394) RK Randall K. CEO > "I liked that I could send out professional looking proposals with more than just a line item and a price." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6884907) CS Charlotte S. COO > "We now have an integration with Salesforce that's not as seamless, Pandadocs is not icking up clinet name, deal number etc, and it all has to..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4605330) PC Paolo C. HR Assistant > "Unlike DocuSign, PandaDoc offers great features for document management including electronic signing." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6479774) SG Stella G. Founder > "Some of our users cannot submit their signature successfully for some reason and we'd love to see a way to generate a unique signing link for..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___3701956) SA Sara A. Social Media Manager > "I liked the ease of requesting the addition of a digital signature as it is done securely and easily and without the need for the other party..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770) Alex D. UI Designer > "I found PandaDoc's interface to be a bit cluttered and overwhelming, especially for first-time users." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6046291) SJ Sheryl J. FIELD ESTIMATOR > "Overall a good software — Once the user is fully acclimated to the program, it eventually saves the user from manual work time from all of..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6694370) Bill Laurel P. Medical Laboratory Technicians > "The one thing I disliked about PandaDoc is that there are no free templates and features available. If you want to create a..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4667115) KW Kayla W. Franchise Owner > "I have used DocuSign and SignNow for similar jobs in the past- and PandaDoc is the easiest, most intuitive, and most cost-effective solution..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6403469) RW RANDALL W. COO > "The package is way overkill for what we need to support our small sales team. " [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6054621) AK Ali K. Developer > "The ability to create, send, and track documents all in one platform is incredibly convenient." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6551144) JH Jamie H. Head of Growth > "I’ve not seen anything I don’t like or any limitations of PandaDoc compared to other digital signature/document management tools I’ve used." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6295785) OP Oleg P. BA > "It is extremely user friendly and highlights the parts it wants you to sign or initial." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7123414) Maria Z. Marketplace specialist > "As every online platform, I am afraid that PandaDoc may share my personal information with other parties." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4925001) FH Fletcher H. Renewable Energy Plant Specialist > "PandaDoc helps me to create beautiful forms that meets every need that i have." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008) YB Yevstakhii B. Teacher > "Users in specific industries or with unique document requirements may find it challenging to find templates that suit their specific needs,..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4815291) PC Paolo C. HR Assistant > "I like the automation and workflow features and it ensures a smooth way of handling documents." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6479774) JM Jacob M. VP | Customer Value > "Your tickets will sit in unaddressed for weeks on end. When a support rep finally responds, they will likely not respond to the issues you've..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4469039) VR Verified Reviewer COO > "The improved pricing model makes it an even stronger choice for smaller teams." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7013005) VR Verified Reviewer Student in Industrial Maintenance > "Regarding the negative aspects, I found that the customization options are somewhat limited, which can be a disadvantage for businesses that..." [See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4600753) [View Reviews](https://www.capterra.com/p/131735/PandaDoc/reviews/) ## User interface 4.19 (997) 4.50 (1,254) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Bitrix24 Top features 33/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/113540/Bitrix24/#features) PandaDoc 29/36 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Business Process Automation - Calendar Management - Collaboration Tools - Commenting/Notes - Compliance Tracking - Customizable Dashboard - Customizable Fields - Customizable Reports - Data Import/Export - Document Management - Drag & Drop - Email Management - Forms Management - Generative AI - Graphical Workflow Editor - Mobile Access - Monitoring - No-Code - Progress Tracking - Project Workflow - Real-Time Data - Reporting/Analytics - Role-Based Permissions - Rules-Based Workflow - Search/Filter - Task Management - Template Management - Third-Party Integrations - Workflow Configuration [See all features](https://www.capterra.com/p/131735/PandaDoc/#features) ### Recognition Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports PandaDoc is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Bitrix24 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos PandaDoc Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bitrix24 - By Bitrix - Located in United States - Founded in 1998 PandaDoc - By PandaDoc - Located in United States - Founded in 2013 ## Popular Comparisons [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/) $69/month Price $9/month 4.3 Features 4.5 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/113540-147657/Bitrix24-vs-monday-com) [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/) vs [Docusign](https://www.capterra.com/p/121506/Docusign/)[4.74 (9,389)](https://www.capterra.com/p/121506/Docusign/reviews/) $19/month Price $15/month 4.3 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/121506-131735/Docusign-vs-PandaDoc) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $69/month Price $25/month 4.3 Features 4.4 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-113540/Salesforce-vs-Bitrix24) [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/) vs [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,229)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) $19/month Price $19.99/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131735-251329/PandaDoc-vs-Adobe-Acrobat-DC) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $69/month Price $50/month 4.3 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365) [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,254)](https://www.capterra.com/p/131735/PandaDoc/reviews/) vs [Seismic](https://www.capterra.com/p/140225/Seismic/)[4.63 (218)](https://www.capterra.com/p/140225/Seismic/reviews/) $19/month Price Contact vendor for pricing 4.3 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/131735-140225/PandaDoc-vs-Seismic) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/) $69/month Price $39/month 4.3 Features 4.3 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/113540-127994/Bitrix24-vs-Jobber) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $69/month Price $10.99/month 4.3 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113540-184581/Bitrix24-vs-Asana-PM) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) $69/month Price $10/month 4.3 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/76113-113540/Wrike-vs-Bitrix24) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,417)](https://www.capterra.com/p/19319/JIRA/reviews/) $69/month Price $7.91/month 4.3 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-113540/JIRA-vs-Bitrix24) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,558)](https://www.capterra.com/p/211559/Trello/reviews/) $69/month Price $5/month 4.3 Features 4.3 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/113540-211559/Bitrix24-vs-Trello) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) $69/month Price $31.1/month 4.3 Features 4.2 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-135618/Bitrix24-vs-Odoo)