# Compare Bitrix24 vs PandaDoc 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and PandaDoc based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-131735/Bitrix24-vs-PandaDoc

---

# Bitrix24 vs PandaDoc Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24PandaDoc2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.5 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [989 reviews](#user-reviews)

Positive

810

Neutral

120

Negative

59

[## PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.5 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [1,245 reviews](#user-reviews)

Positive

1,136

Neutral

74

Negative

35

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 9,107 reviews from workflow management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

Customizable Reports

4.3

Task Management

4.4

Commenting/Notes

4.6

Customizable Fields

4.4

Real-Time Data

NA

71%Fit

Missing features

Feature ratings

Customizable Reports

5.0

Task Management

4.5

Commenting/Notes

NA

Customizable Fields

4.4

Real-Time Data

4.0

User satisfaction

User satisfaction

4.2

User reviews[989](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.5

User reviews[1,245](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.3

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

PandaDoc is designed for businesses in professional services, education, healthcare, construction, sales, HR, marketing, technology, and other industries.

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

VR

Verified Reviewer

President

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

Jeff C.

Finance ManagerFinance Manager

> "No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Amr E.

Senior Scrum Master

> "You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4794612)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to integrate..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

Rausibell M.

SVP of Marketing

> "Sometimes the interface of a system is too complex in certain sections."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4800077)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

VR

Verified Reviewer

President

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less secure..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

Jeff C.

Finance ManagerFinance Manager

> "Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

RB

Rick B.

Fachinformatiker

> "Support wouldn't even help, they say that this feature is not included."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4793033)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

BS

Bernadette S.

Event Logistics Coordinator

> "PandaDoc also offers automations which help speed up the repetitive form creation and management tasks while eliminating the common human errors."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6810075)

VH

Vontavius H.

CEO

> "What I don’t like about panda Doki is there sometimes clients find the interface a bit difficult to use in comparison to DocuSign as far as the..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7051136)

AP

Abid P.

IT Director

> "Easily allows us to sign and track document approvals digitally so that we don't have to manually manage these items."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6843664)

MA

Mallory A.

Director of Operations

> "I do not love that it is not easy to edit a sent contract and also contracts expire which creates issues with having to resend and confusing..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7142186)

AM

Ashley M.

Compliance

> "At the time support was great when we initially started - creating documents and having the ability to send documents in bulk"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7047916)

PF

Ping F.

Operations Analyst

> "The navigation is not flexible and the system has periodic error which is not the best reliable platform on a daily basis"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7137999)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "PandaDoc offers an efficient editor that uses drag and drop functions making it very easy to create forms. Since no coding skills were needed, i..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008)

PO

Patrick O.

Sr. Marketing Specialist

> "I find that editing any documents with a combination of graphics and text can be a bit clunky."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6861108)

Elias W.

marketing and finance

> "It is a software that has facilitated my entire work style, it helps me a lot to be able to let my work flow better in a more organized way,..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6589287)

AB

Alex B.

Managing Director

> "We have ended up with 100s of templates and content blocks in multiple currencies and at times can be a little overwhelming."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6593097)

LA

Luis A.

Process Manager

> "It simplifies the entire document process—from creation to e-signature—and gives you visibility into how people interact with your documents."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933)

LA

Luis A.

Process Manager

> "The inability to make edits after sending and the learning curve for certain features can slow you down occasionally."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933)

SA

Sara A.

Social Media Manager

> "Managing documents has become easier with PandaDoc, editing, formatting, adding digital signatures and documentation are done from the same page."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770)

MR

Michael R.

President

> "It has unfortunately not improved over time, but rather the glitchiness has gotten worse, and the support has really gone down in the past 1-2..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7000242)

VH

Vontavius H.

CEO

> "Would I like most about panda dock is it’s ease of use for us to be able to sign client contracts, especially purchasing sale agreements."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7051136)

GT

GRANT T.

President

> "Usually pretty good service, but now just getting "I understand the frustration about losing the feature you previously used." "

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7092887)

CA

Christian A.

Manager

> "It's an effective tool for streamlining document management processes, particularly for businesses that frequently deal with proposals,..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6331517)

JF

Jill F.

Office Administrator

> "Not as smoothly run as competitors."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7069979)

OP

Oleg P.

BA

> "I hope next time I have to sign documents it is offered, since its a lot simpler and user friendlier than anything similar, I've used before."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7123414)

VR

Verified Reviewer

Founder, Owner

> "There's no way to edit a document if it's not in a PandaDoc template format."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6460577)

TW

Thomas W.

COO

> "It allows use to showcase professional contracts/agreements, as well as help with branding many areas of our business."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6676000)

VR

Verified Reviewer

Marketing Director

> "As a marketer it's an absolute pain when your operations team asks you to help them make their legal or sales documents more pretty."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6612336)

PG

Patricia G.

Customer Service Lead

> "As a customer-service head, it is essential to complete group bookings as quickly as possible."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7109745)

FN

Fariha N.

Director, ICT Operations

> "For team members who must evaluate or approve documents while on the fly, this might be a hassle."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6459409)

AB

Alex B.

Managing Director

> "Creating a fixed, but customisable quote builder that allows for accurate costings, clearly defined and looks professional."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6593097)

JJ

Jonathan J.

CXO

> "A lot of people were not familiar with PandaDoc so it would go unopened in their inbox or would go to spam."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6649627)

BA

Bashir A.

Developer

> "I liked the cross-platform availability of PandaDoc as we can use it on a laptop as well as on our mobile phones."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7035248)

DF

Drew F.

Director

> "The customer service is not excellent they are all overseas and I had to beg them to setup a call with me to help me figure out some of their..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6614322)

CH

Carmen H.

Marketing Executive

> "Smart document generation make our business proposal more alive with its stunning design option and interactive design element."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6776182)

PI

Pathan I.

Project and Program Consultant

> "Sometimes, the platform can feel slow, especially when handling larger documents."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6585724)

JG

Jeremy G.

Game Developer

> "The security that PandaDoc provides during the whole process of creating, storing, and then sending out and receiving signatures makes the..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6502561)

SR

Stephanie R.

HR Manager

> "I do have issues with the email not going through sometimes but that might be our company email, and you can send a link instead."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6654885)

VR

Verified Reviewer

COO

> "It’s reliable, integrates smoothly with Google Drive, and offers great customization options."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7013005)

AM

Alex M.

Sales Operations Manager

> "I had to change them to PDFs before bringing in, otherwise I would lose the punctuation."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6633055)

SA

Sara A.

Social Media Manager

> "It is great that everything is done on the same page, and you can also request approval or review from the officials directly and document their..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770)

MG

Michel G.

business developper and manager

> "the tables are not so easy to modify: some troubles using the format "EURxxx" or sometimes it is "€xxx""

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6552644)

MJM

Markee James M.

Encoder

> "I like the most in pandadoc is SLL Security Because all data is encrypted at rest with AES-256 and have sophisticated encryption keys management"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6319467)

Meghann O.

Manager, Customer Success

> "It didn't integrate with our system and reps had too much flexibility."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6545497)

BG

Brian G.

Director, Marketing

> "Having a web based product, including an app has allowed our lawyers and sales team the ability to important and timely steps!"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6546500)

YB

Yevstakhii B.

Teacher

> "Users in specific industries or with unique document requirements may find it challenging to find templates that suit their specific needs,..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4815291)

GJ

Gordon J.

Senior SAP Business One Consultant

> "I got a nicely done template that needed me to only change a few things like the logo, and my company name to get the proposal ready."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6336089)

HM

Harshal M.

Technical Project Manager

> "it had a costly API, so actual software implementation is hard"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6654419)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "Creating forms is crucial part of my work and PandaDoc has helped me to streamline my form creating tasks."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008)

MH

Mathew H.

CIO

> "The templates feature is confusing and can be simplified"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6713702)

BA

Bashir A.

Developer

> "This helped us save time, which was utilized in the manual tracking of the updates previously."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7035248)

VR

Verified Reviewer

Business Development Manager

> "All the sections which you had to remove or add, too many steps to take"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6694797)

PI

Pathan I.

Project and Program Consultant

> "Its templates save time, and the tracking feature helps monitor document status."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6585724)

Antonio G.

Engineering Manager

> "I do not like programmed close of reports, so I need to resubmit each archive, you'll likely lapse the record, but you've got the alternative to..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4795083)

RK

Randall K.

CEO

> "I liked that I could send out professional looking proposals with more than just a line item and a price."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6884907)

YB

Yevstakhii B.

Teacher

> "I had Issues such as slower loading times, limited editing capabilities, or difficulty navigating the app on smaller screens.3."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4815291)

PC

Paolo C.

HR Assistant

> "Unlike DocuSign, PandaDoc offers great features for document management including electronic signing."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6479774)

Antonio G.

Engineering Manager

> "The format of the introduction is the most noticeably awful downside I can think of, the front pages are simple to customize, but the substance..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4795083)

SA

Sara A.

Social Media Manager

> "I liked the ease of requesting the addition of a digital signature as it is done securely and easily and without the need for the other party to..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6408770)

AK

Adam K.

Business owner

> "Working offline or in areas with unreliable connectivity may pose challenges, as certain features may not be accessible without a stable internet..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___5044765)

SJ

Sheryl J.

FIELD ESTIMATOR

> "Overall a good software — Once the user is fully acclimated to the program, it eventually saves the user from manual work time from all of..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6694370)

LA

Luis A.

Process Manager

> "Also PandaDoc isn’t the cheapest option out there."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6602933)

KW

Kayla W.

Franchise Owner

> "I have used DocuSign and SignNow for similar jobs in the past- and PandaDoc is the easiest, most intuitive, and most cost-effective solution for..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6403469)

SO

Steve O.

OWNER

> "Pandadoc did not have the functionality that we required."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6657383)

AK

Ali K.

Developer

> "The ability to create, send, and track documents all in one platform is incredibly convenient."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6551144)

SO

Steve O.

OWNER

> "We made the mistake of signing up for a yearly subscriotion."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6657383)

OP

Oleg P.

BA

> "It is extremely user friendly and highlights the parts it wants you to sign or initial."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7123414)

Jose S.

Project Manager

> "We've had issues with chat and informing, as messages do not arrive in genuine time and take a long time to send."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4799918)

FH

Fletcher H.

Renewable Energy Plant Specialist

> "PandaDoc helps me to create beautiful forms that meets every need that i have."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6803008)

RR

Rupert R.

CEO founder

> "The pricing is the biggest drawback."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6800008)

PC

Paolo C.

HR Assistant

> "I like the automation and workflow features and it ensures a smooth way of handling documents."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6479774)

JG

John G.

Head of Business Development

> "I've had issues creating the quotes."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6784671)

VR

Verified Reviewer

COO

> "The improved pricing model makes it an even stronger choice for smaller teams."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7013005)

CR

Candice R.

Senior Office Administrator

> "We sent lots of quotes with an eSign link, but using through PandaDoc isn't very cost effective"

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4817934)

JF

Jill F.

Office Administrator

> "It was easy to bring in our current templates and begin using them right away."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7069979)

YB

Yevstakhii B.

Teacher

> "Support response time: I had delays or slow response times when seeking support from PandaDoc's customer service team."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4815291)

GT

GRANT T.

President

> "Good integration with other apps."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7092887)

SC

Santiago C.

Operations Analyst

> "The thing I liked the least about PandaDoc is the limitations on the roles I can assign to users."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6289394)

KC

Kimberly C.

Administrative Consultant

> "It’s so simple to sign digitally and adjust to your preference."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___7073827)

CS

Charlotte S.

COO

> "We now have an integration with Salesforce that's not as seamless, Pandadocs is not icking up clinet name, deal number etc, and it all has to go..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4605330)

Luis Enrique A.

Lead Director, Retail Brand Marketing

> "It has very useful templates to make all kinds of documents, from employment letters to contracts for any type of company, the best thing is that..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4816187)

SG

Stella G.

Founder

> "Some of our users cannot submit their signature successfully for some reason and we'd love to see a way to generate a unique signing link for..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___3701956)

VR

Verified Reviewer

Market Research Specialist

> "PandaDoc gives us more flexibility when it comes to multiple signs needs for our contracts."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6329553)

Alex D.

UI Designer

> "I found PandaDoc's interface to be a bit cluttered and overwhelming, especially for first-time users."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6046291)

JS

John S.

General Manager

> "We used the document scanning a lot in the beginning to move our standard agreements to the system, and that saved us tons of time from having to..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___6058711)

Bill Laurel P.

Medical Laboratory Technicians

> "The one thing I disliked about PandaDoc is that there are no free templates and features available. If you want to create a professional-looking..."

[See full review](https://www.capterra.com/p/131735/PandaDoc/#Capterra___4667115)

[View Reviews](https://www.capterra.com/p/131735/PandaDoc/reviews/)

## User interface

4.19 (989)

4.50 (1,245)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Bitrix24

Top features

33/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

PandaDoc

29/36

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Business Process Automation
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Customizable Dashboard
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Email Management
-   Forms Management
-   Generative AI
-   Graphical Workflow Editor
-   Mobile Access
-   Monitoring
-   No-Code
-   Progress Tracking
-   Project Workflow
-   Real-Time Data
-   Reporting/Analytics
-   Role-Based Permissions
-   Rules-Based Workflow
-   Search/Filter
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Configuration

[See all features](https://www.capterra.com/p/131735/PandaDoc/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

PandaDoc is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PandaDoc

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

PandaDoc

-   By PandaDoc
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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4.4

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

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4.3

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4.0

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[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

vs

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$19/month

Price

$19.99/month

4.3

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131735-251329/PandaDoc-vs-Adobe-Acrobat-DC)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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$69/month

Price

$50/month

4.3

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365)

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[4.50 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

vs

[Seismic](https://www.capterra.com/p/140225/Seismic/)[4.64 (217)](https://www.capterra.com/p/140225/Seismic/reviews/)

$19/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/131735-140225/PandaDoc-vs-Seismic)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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$69/month

Price

$39/month

4.3

Features

4.3

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/113540-127994/Bitrix24-vs-Jobber)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$69/month

Price

$10.99/month

4.3

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/113540-184581/Bitrix24-vs-Asana-PM)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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$69/month

Price

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4.3

Features

4.4

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-113540/JIRA-vs-Bitrix24)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/)

$69/month

Price

$10/month

4.3

Features

4.3

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-113540/Wrike-vs-Bitrix24)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Trello](https://www.capterra.com/p/211559/Trello/)[4.53 (23,525)](https://www.capterra.com/p/211559/Trello/reviews/)

$69/month

Price

$5/month

4.3

Features

4.3

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/113540-211559/Bitrix24-vs-Trello)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

$69/month

Price

$31.1/month

4.3

Features

4.2

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-135618/Bitrix24-vs-Odoo)