Bitrix24 vs Graduway: Which is a better fit?

Tembi G.: Hi, my name is Tembi and I'm the Executive Director of the Young Musicians University, and I give Bitrix24 a rating of a four. Prior to Bitrix24, we were using Trello. The reason why we switched from Trello to Bitrix24 was to have more features, and also so our team can collaborate on projects and tasks within the platform. So, we decided to go with Bitrix24 for a couple of reasons. One was it integrated other things, like it also managed our marketing, and so we could tap into what we were doing in say our social media with our Facebook comments and different things, and it would also alert it and kind of keep it all in one central location. Then the other thing is honestly just for more features. So Bitrix does a lot of things, and that's one of the things that we loved about the platform, is that we are able to use so many different entities, such as task management, scheduling, booking, all in one platform, and so that was very, very helpful. So getting started with Bitrix24, it was slightly technical I have to say, but there's a lot of good help videos out there. But the platform itself can seem intimidating if you don't necessarily have technical skills, but once we were able to get everything streamlined and flowing, everything fell in place. So getting started was a little rocky for us just because of the different entities, and we had to choose what features would actually benefit our business. The advice I would give to someone looking to get Bitrix24 up and running is to have someone on your team who's familiar with the technical aspects of setting it up. So, like I said, it's a great platform, but it was a little bit technical for our team, per se. So we ended up using it for a period of time, but looking for something that was less technical. So, I would say just make sure that you have someone who has that technicality or that technical know-how and skillset on your team so that you can maximize the features of Bitrix24.

Whitney R.: Hi, my name is Whitney. I'm an assistant vice president and I gave Graduway five out of five stars. For more reviews, click below. We use Graduway primarily for two things. We run our annual giving day through their platform, and then we utilize their crowd funding solution as well throughout the year. What I like best about Graduway? It's actually a couple of things. One, they offer terrific customer service. Our guy, John, is very accessible, very responsive. And then the platform functions on pretty much any device and any search engine. So when users are looking on their laptop or on their iPad or phone, whatever it is, they're able to have a great experience interacting with our crowdfunding opportunities. There isn't really anything I dislike about Graduway. But one area for improvement I think would be around how you integrate funding that comes in from other sources into the totals that are displayed on the site around the different projects and programs that are being promoted. It's just a little time consuming. It's not a bridge too far, but it might be an area that they can improve upon.