---
title: "Compare Bitrix24 vs Confluence 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Bitrix24 and Confluence based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/113540-136446/Bitrix24-vs-Confluence"
page_type: "comparison"
language: "en"
---

# Bitrix24 vs Confluence Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Confluence2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [1,005 reviews](#user-reviews)

Positive

826

Neutral

120

Negative

59

[## Confluence](https://www.capterra.com/p/136446/Confluence/)[4.5 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

Starting Price

$5.42/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [3,720 reviews](#user-reviews)

Positive

3,441

Neutral

245

Negative

34

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of reviewers  
rated it above 4 stars

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 12,106 reviews from project management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

High performer

Feature ratings

Commenting/Notes

4.6

Customizable Fields

4.4

Activity Dashboard

3.4

Collaboration Tools

4.5

Access Controls/Permissions

4.2

72%Fit

Missing features

Feature ratings

Commenting/Notes

4.5

Customizable Fields

NA

Activity Dashboard

4.5

Collaboration Tools

4.5

Access Controls/Permissions

4.4

User satisfaction

User satisfaction

4.2

User reviews[1,005](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.5

User reviews[3,720](https://www.capterra.com/p/136446/Confluence/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$5.42Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses of all sizes across legal, retail, travel, real estate, and consulting industries.

Best for

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

## User reviews

Pros & cons

RA

Ramadhan A.

AI Governance Graduate Officer

> "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RA

Ramadhan A.

AI Governance Graduate Officer

> "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

Nurudeen O.

Business Outreach Analyst

> "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

SB

Sifiso B.

Project Manager

> "Some users find the mobile app less intuitive than the desktop version."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890)

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

Nurudeen O.

Business Outreach Analyst

> "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform is feature-rich and supports a wide range of business operations."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

Peter C.

Regional Director of Business Development

> "The user interface is confusing at first."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

Nurudeen O.

Business Outreach Analyst

> "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

Frank C.

Independent Business Owner

> "good collaboration amongst coworkers for project management."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

DL

Deanna L.

Freelancer

> "Being able to communicate with employees easily and effectively and all together at once."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515711)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

DAA

David Arturo A.

Estratega Inbound

> "Being a platform that seeks to cover too many things, it does not make it clear what it is really good at and I did not manage to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___4652383)

GE

Garofi E.

Sales Representative

> "Bitrix24 is the most convenient project management and team collaboration platform."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6673804)

Abel A.

Agent

> "what makes it less competitive with others is its high cost"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

Ali A.

Oilfield infrastructure Administrator

> "It helps us to keep our project works very organized and perform all our duties within the timelines we have set."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5059439)

Aman K.

Researcher

> "Some users find some features redundant, and the mobile functionality is not as robust as the desktop version."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4610910)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

CS

Cassidy S.

Consulting Team Lead

> "Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4717350)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

SK

Sumesh K.

Freelancer

> "Really a Pro-friendly application for the users who looks a different experience in Business Management Tools"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903)

Peter C.

Regional Director of Business Development

> "The user interface is confusing at first."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961)

RR

Roccini R.

CSM

> "Very user-friendly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

SK

Sumesh K.

Freelancer

> "The user experience and User Interface are really amazing"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Roman Y.

Product Project Manager

> "It's not easy to integrate with HTML static websites, you will require development."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4381886)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

BS

Brenna S.

Nurse Practitioner

> "I can never seem to find documents i am told are in plain site."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2654188)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

Manish B.

Digital Marketer | WordPress

> "Bitrix24 website builder has a drag-and-drop interface that makes it easy to create a professional-looking website without any coding..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AM

Agnishwar M.

Executive

> "What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2844169)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

GN

Gervais N.

CEL

> "It can be not easy to use, at the beginning."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3145019)

John G.

Supply Chain Managing Officer

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

JA

Jan A.

Founder

> "A great and simple experience."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6646213)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Hadi B.

Product Coordinator

> "In addition, Confluence has great collaboration features, such as inline comments, version history, and page permissions; therefore, teams can collaborate..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866)

Enguerran M.

Fullstack web developer

> "The page editor software becomes difficult to use when users try to create complex page designs that include multiple levels of table structures which..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596)

LH

Leslie H.

Founder

> "It gives you a bunch of useful tools like templates, page history, comments, mentions, permissions, and real-time collaboration, so it works well for..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105)

RV

Rakhi V.

QA Lead

> "Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416)

Denis M.

Recruiter

> "It’s an powerful tool for team collaboration, and once you start plugging in AI tools to create custom workflows, it gets even better. But I have to take..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7140518)

Enguerran M.

Fullstack web developer

> "The search functionality operates with two main drawbacks because users must already know the exact page title to complete their searches."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136596)

Craig M.

It infrastructure engineer

> "It made collaboration easy by allowing teams to create, share, and update information in real time, ensuring everyone had access to the latest..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7170717)

EA

Estrella A.

Software Engineer

> "The built-in search algorithm can be deeply frustrating; it frequently surfaces old, archived pages instead of the latest documentation."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465)

TD

Tom D.

Support Executive

> "It makes it much easier to keep documentation, project work, and service-related information connected in one place, which helps reduce duplication and..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7175041)

OM

Oliver M.

Cloud Architect

> "Way too much configuration options contradicting the agile YAGNI philosophie and the end of life support for onPremise installations"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161806)

EA

Estrella A.

Software Engineer

> "It doesn't have a direct team chat or messaging layout, but for organizing heavy engineering documentation and basic task tracking, it provides solid..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7182465)

VR

Verified Reviewer

Software Engineer

> "There are some downsides, such as occasional performance hiccups and small usability issues when working with large amounts of content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

MT

Maisie T.

Director of Engineering

> "Its intuitive interface makes it easy to create and organize project documentation, and I appreciate its integration with other Atlassian products for a..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815)

KS

Kaynan S.

Senior Software Engineer

> "The editor can feel a bit slow when working with large pages that contain many embedded elements."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136936)

NP

Neha P.

Incident Manager

> "In well-organized environments, it works exceptionally well, but in larger or poorly managed spaces, it can become cluttered and harder to navigate...."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868)

LH

Leslie H.

Founder

> "However, when you run into more complex permission, technical, or billing issues, it can take a while to get things sorted out."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7203105)

VR

Verified Reviewer

Software Engineer

> "You can easily preview documents like PDFs, Word files, and spreadsheets directly inside Confluence without needing to download them, which is convenient..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

PV

Prachi V.

Frontend Developer

> "Confluence can feel slow and cluttered, especially when working with large spaces or a lot of pages."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355)

Saidi B.

product designer

> "It’s very useful for keeping everything in one place project notes, requirements, meeting summaries so the whole team can access and update information..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7126001)

Fatemeh E.

Data Analyst

> "I didn’t like that the interface can feel confusing, and finding older pages or specific information isn't always as easy as it could be."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7178995)

SM

SAJJAD M.

Logistics Manager

> "The platform makes file sharing incredibly easy across different teams, and the core features—especially the new AI capabilities—greatly reduce the..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450)

LD

Leo D.

Embedded software test engineer

> "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

AR

Anitha R.

Senior Technical Specialist

> "I particularly appreciate the ability to create standardised page templates, as this helps maintain consistency across procedures, meeting notes and..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7092906)

VR

Verified Reviewer

Software Engineer

> "Finding specific information isn’t always as easy as it should be, and the search doesn’t always give the most relevant results."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Jiahao H.

Deployment Strategist

> "The collaborative editing features, version history, and commenting tools support real-time teamwork, while integrations with tools like Jira help keep..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7073220)

Kiran R.

Senior Product Consultant

> "It is noticeable that sometimes, when we are updated a large document with more text, the online version becomes slow."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7080775)

Gunther C.

Software Engineer

> "It meets the needs of nearly any document writing use case and if future upgrades continue to bring additional integrations with other services I think it..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409)

JJH

J.J. H.

Revenue Enablement

> "The interface can feel clunky and outdated at times, and the search function often fails to pull up relevant content, which can be frustrating when..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6514528)

KA

Khyan A.

Senior Business Development Representative

> "Confluence is a really solid platform for documenting processes, sharing knowledge, and keeping internal information centralised across teams."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

AM

Antoine M.

Marketing advisor

> "If governance is weak, spaces can become messy after some time."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143139)

SM

SAJJAD M.

Logistics Manager

> "The integrated Atlassian Intelligence (AI) features are an absolute game-changer, especially for handling business SOPs."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156450)

SM

Sampad M.

Software developer

> "Editing complex documents is slow when they contain many diagrams and tables."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7055755)

Kregg G.

Agile Team Lead

> "Confluence offers excellent value for the money for product development, test, and release teams, and for clients/customers/end users requiring..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7063165)

KB

Katie B.

BA

> "Cons of confluence are , I have found it quite a learning curve and quite hard to work out how to update confluence."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

VR

Verified Reviewer

Software Engineer

> "You can attach files directly to pages and keep everything connected to the relevant context, which makes collaboration easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

AD

Annie D.

HR Assistant

> "The functionality is quite limited in terms of creating content and its not very instinctive to use e.g. takes forever to work out where to add a column..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6494929)

VR

Verified Reviewer

Software Engineer

> "From a value-for-money perspective, it’s quite solid if your team already uses the Atlassian ecosystem, since it reduces the need for multiple tools."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Gunther C.

Software Engineer

> "Confluence has historically not had the greatest search functionality in my experience."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7131409)

KB

Katie B.

BA

> "Confleunce is a great tool to store all information and documents on the one site , it is like a library for products /projects. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

SJ

Sam J.

Office Administrator

> "The only thing I will say is that since this software is not as big as other major websites and information sources, it can have a lack of information, as..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6551762)

KA

Khyan A.

Senior Business Development Representative

> "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

UC

Urgan C.

Associate

> "However, its search functionality can be hit-or-miss, and finding specific content can be cumbersome in larger spac"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6524068)

KB

Katie B.

BA

> "It also allows you to link to your Jira page which helps keep everything in the one place"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7146219)

AM

Alex M.

Sales Operations Manager

> "The search function is poor, there is no AI to help guide your choices and people find it hard to navigate and understand where to find the content."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6712705)

Basel E.

IT Operations Specialist

> "It is a strong platform for internal documentation, file sharing, project collaboration, and knowledge management."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526)

MA

Mesut A.

HR Analyst

> "Exporting a complex page as a PDF results in messy formatting, so I have to fix it manually before sharing."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6830753)

VR

Verified Reviewer

Software Engineer

> "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

VK

Vatsal K.

Software Engineer Intern

> "The editor in Confluence has a lot of formatting issues and limited designing elements and is very restricting at times."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

LD

Leo D.

Embedded software test engineer

> "For storing knowledge, collaborating on documentation, and keeping long-term records, it’s extremely useful."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

MH

Michael H.

Tech Coordinator

> "The one problem I faced is when multiple people edit the same page and you get overwhelmed by notifications."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6825126)

Hadi B.

Product Coordinator

> "Its page editor is very easy to use, and it’s very simple to create structured knowledge bases due to its ability to embed Jira issues, diagrams, tables,..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7136866)

VR

Verified Reviewer

Content writer

> "There are some limitations when setting page permissions. If you are familiar with server permissions, Confluence is not as flexible and easy."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6529070)

MT

Maisie T.

Director of Engineering

> "The page structure and ability to link between documents makes finding information pretty straightforward."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7179815)

VN

Vignesh N.

Executive Architect

> "Sometimes in confluence page expiration and trying to create child pages and linking them to parent confluence page is not much friendly ."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6658238)

Basel E.

IT Operations Specialist

> "I like that pages can be organized into spaces, linked together, searched easily, and updated collaboratively."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7143526)

CH

Carnell H.

Owner

> "Editor can be sluggish at times especially with many macros."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7100196)

RV

Rakhi V.

QA Lead

> "Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7134416)

FY

Faye Y.

Software Developer

> "it's difficult to request permission for specific files or pages. If access hasn’t been granted upfront, there's no clear or quick way to request it."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829749)

EW

Emilia W.

Network Support Coordinator

> "Confluence has been a valuable tool for documenting network infrastructure, support procedures, and internal IT knowledge."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7189414)

Parth S.

QA Engineer

> "Sometimes page formatting is difficult especially when you have diagrams which needs to be included in the middle of text"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6829808)

SV

Shameek V.

Product Lead

> "I appreciate how it integrates seamlessly with Jira, making it easier to keep requirements, timelines, and updates in one place. While it’s a powerful..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6768304)

PS

Paul S.

Software Engineer

> "Sometimes there are issues with complex search, which could be improved."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7075677)

AQ

Antoine Q.

Project Manager Testing

> "This is a really powerful tool for taking notes, sharing datas, creating whiteboards, having box of ideas, create WBS, tracking your actions etc."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6684551)

AE

Ahmed E.

Manager

> "It became slower at the most active times editing a mass page with tables embedded took several seconds."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6857068)

HK

Heather K.

Technical Learning Partner

> "We use it like an intranet to house policies, updates, documents and calendars in one central spot and it has worked really well in helping employees find..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6553094)

GY

Gerald Y.

IT Consultant

> "Some small stuff like editing can feel a bit clunky, and sometimes you’re not sure where something was saved, but nothing too frustrating."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6813871)

NP

Neha P.

Incident Manager

> "It makes documenting processes, sharing knowledge, and collaborating with team members very seamless."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7142868)

VR

Verified Reviewer

Account Executive

> "The biggest limitation tends to be how consistently teams keep information up to date."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7071066)

VR

Verified Reviewer

Software Engineer

> "In general, it still provides good value and works well as a documentation hub, especially for teams already using other Atlassian tools."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

TK

Tamara K.

QA Software Analyst

> "Search indexing can lag, making it harder to find newly added content immediately."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6839184)

NW

Nolan W.

Head of Sales

> "It did make for an easy collaborative environment for our initial attempt at Onboarding Workflow, and allowed for an easy organization of materials,..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6811254)

JV

Jesus V.

Server Administrator

> "Sometimes the menus are difficult to navigate if the project in confluence is not configured correctly."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6555007)

PV

Prachi V.

Frontend Developer

> "It’s a reliable tool for creating, managing, and sharing documentation within a team."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7122355)

VR

Verified Reviewer

SWE

> "Additionally, issues with managing permissions and integrating with existing business processes can be a source of frustration."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6789928)

PT

Petru T.

Developer

> "It has been reliable and effective for keeping information centralized and accessible across teams, making collaboration much easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7161128)

JJ

Jobin J.

Senior Platform Engineer

> "The interface can feel a bit complex at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175)

VK

Vatsal K.

Software Engineer Intern

> "The best part about confluence is that you can arrange and very properly organize documentation for your software making it easy for developers and users..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6786732)

SA

Saheed A.

Developer

> "Also, its generated PDF are somewhat not of good quality."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7029418)

MF

Mark F.

Content Designer

> "Confluence made the recording of our UX delivery from Discovery to Beta really easy, so that people joining the project, stakeholders or future teams..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6571821)

SS

Subhobrata S.

Head - digital wallet and gift cards

> "Trying to link multiple pages / tracks can be a little messy."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6790385)

Cem K.

Software Engineer in Test

> "The interface is not half bad in general."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6663138)

JJ

Jobin J.

Senior Platform Engineer

> "The interface can feel a bit complex at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7064175)

MA

Mahatma A.

Director of Marketing

> "It is an easy to use digital workspace that makes work smooth for us."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6868198)

AR

Arka R.

Associate Scientist

> "The layout and interface can be confusing at first."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6651372)

JS

Joe S.

CEO

> "Confluence is like merging word, excel, and photopshop into an interface that is designed just for software development,"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4511990)

Md A.

Senior Technical Advisor

> "Interface is complicated for new techie and some features are overwhelming."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6037466)

JJ

Joyce J.

News Correspondent

> "Confluence is easy to use and has a user-friendly interface."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6602566)

SM

Szabolcs M.

Customer service specialist

> "Sometimes it could be messy the interface"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___5037569)

PS

Purna S.

Mobile Application Developer

> "It also has a good integration with another great tool, Jira, which makes project discussions easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6581350)

AB

Anthonie B.

Head of Architecture

> "The interoperability with external plugins is sometimes lacking."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6629322)

VR

Verified Reviewer

Data Scientist

> "The Jira integration is especially helpful for tying everything together, and the overall structure makes it easy to stay organized."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6869417)

VR

Verified Reviewer

Vice president

> "They make it hard to remove and replace plugins."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6496606)

JS

James S.

support engineer

> "we have also been able to use confluence to drive content on hosted web sites driven from confluence spaces with the help of plugins"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393)

RL

Richard L.

Senior Developer

> "authentication is something difficult to get with other system integration"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6506399)

JM

Jennifer M.

Sr. Manager

> "The integrations with some other platforms we use is helpful as well and easily allows us to pull in things from other places."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6001605)

JS

James S.

support engineer

> "great go do business tool and used industry wide, has issues such as very slow support and lack of features which can be expanded with costly plugins"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6199393)

Beth A.

Copywriter

> "It's so easy to find your way around Conference and get hold of what you're looking for."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7022465)

MK

Mariana K.

QA Engineer

> "It’s sometimes hard to find exactly what I need."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6580744)

JC

Jessica C.

billing specialist

> "I use this for work and it does help my daily work easier."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___6505979)

AH

Abdulbasit H.

Electronic Engineer

> "I guess that can’t be helped since all good things don’t come easy, doesn’t mean I have to like it though :)"

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4937897)

Lisa K.

Senior Operations Manager

> "Less work makes working smarter not harder."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7001683)

VR

Verified Reviewer

Director

> "It can get a little complicated to use."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___4826782)

VR

Verified Reviewer

Administrative Director

> "it is very easy to use and great value for money. "

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7086229)

Costea D.

Proposal Manager

> "I cannot say it is user friendly."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___3841654)

KA

Khyan A.

Senior Business Development Representative

> "I can’t comment too heavily on customer support or commercial value as I wasn’t involved in those areas directly, but from an end-user perspective it was..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7156050)

LD

Leo D.

Embedded software test engineer

> "Customer support is there, technically, but mostly you’ll find yourself Googling your own problems and landing on a forum post from 2016 with no answers."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7125994)

VR

Verified Reviewer

Software Engineer

> "Customer support is generally helpful, and there’s also a strong documentation base and community forums where you can quickly find answers to common..."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___7135305)

Kedar Mendhurwar C.

Sr. IT Security Architect

> "The customer support is not the best as Atlassian reliés more on the community support."

[See full review](https://www.capterra.com/p/136446/Confluence/#Capterra___2488986)

[View Reviews](https://www.capterra.com/p/136446/Confluence/reviews/)

## User interface

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

4.20 (1,005)

[Confluence](https://www.capterra.com/p/136446/Confluence/)

4.48 (3,720)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Bitrix24

Top features

31/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   Agile Methodologies
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Assignment Management
-   Autonomous Task Execution
-   Availability Management
-   Backlog Management
-   Baselining / KPIs
-   Billing & Invoicing
-   Budget Management
-   Bug Tracking
-   Calendar Management
-   Calendar View
-   Capacity
-   Change Management
-   Charting
-   Chat/Messaging
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Creation & Assignment
-   Critical Path
-   Cross-system Integration
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Daily Reports
-   Data Import/Export
-   Deadline Management
-   Decision Making
-   Dependencies
-   Document Management
-   Document Storage
-   Drag & Drop
-   Due Dates
-   Email Management
-   Feedback Management
-   File Management
-   File Sharing
-   File Transfer
-   Forecasting
-   For IT Project Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Confluence

18/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   Agile Methodologies
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   Alerts/Notifications
-   API
-   Assignment Management
-   Autonomous Task Execution
-   Availability Management
-   Backlog Management
-   Baselining / KPIs
-   Billing & Invoicing
-   Budget Management
-   Bug Tracking
-   Calendar Management
-   Calendar View
-   Capacity
-   Change Management
-   Charting
-   Chat/Messaging
-   Client Portal
-   Collaboration Tools
-   Commenting/Notes
-   Configurable Workflow
-   Creation & Assignment
-   Critical Path
-   Cross-system Integration
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Daily Reports
-   Data Import/Export
-   Deadline Management
-   Decision Making
-   Dependencies
-   Document Management
-   Document Storage
-   Drag & Drop
-   Due Dates
-   Email Management
-   Feedback Management
-   File Management
-   File Sharing
-   File Transfer
-   Forecasting
-   For IT Project Management

[See all features](https://www.capterra.com/p/136446/Confluence/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

Confluence is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Confluence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix24
-   Located in United States
-   Founded in 1998

Confluence

-   By Atlassian
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$69/month

Price

$25/month

4.3

Features

4.4

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-113540/Salesforce-vs-Bitrix24)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

$5.42/month

Price

$7/month

4.4

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/136446-161425/Confluence-vs-Drive)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$69/month

Price

$20/month

4.3

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/113540-152373/Bitrix24-vs-HubSpot-CRM)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$5.42/month

Price

$7/month

4.4

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136446-247901/Confluence-vs-Google-Workspace)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

$69/month

Price

$14/month

4.3

Features

4.3

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/113540-155928/Bitrix24-vs-Zoho-CRM)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

$5.42/month

Price

$1.99/month

4.4

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/136446-161304/Confluence-vs-OneDrive)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

$69/month

Price

$7/year

4.3

Features

4.5

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/113540-204998/Bitrix24-vs-Bigin-by-Zoho-CRM)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$5.42/month

Price

$6/month

4.4

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136446-227157/Confluence-vs-Microsoft-365)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$69/month

Price

$50/month

4.3

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/)

$5.42/month

Price

$5/month

4.4

Features

4.3

4.3

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-136446/SharePoint-vs-Confluence)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

$69/month

Price

$31.1/month

4.3

Features

4.2

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/113540-135618/Bitrix24-vs-Odoo)

[Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,720)](https://www.capterra.com/p/136446/Confluence/reviews/)

vs

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/)

$5.42/month

Price

$9/month

4.4

Features

4.5

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/136446-147657/Confluence-vs-monday-com)