# Compare Bitrix24 vs Sender 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Sender based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-139770/Bitrix24-vs-SENDER

---

# Bitrix24 vs Sender Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Sender2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Sender](https://www.capterra.com/p/139770/SENDER/)[4.7 (211)](https://www.capterra.com/p/139770/SENDER/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [990 reviews](#user-reviews)

Positive

811

Neutral

120

Negative

59

[## Sender](https://www.capterra.com/p/139770/SENDER/)[4.7 (211)](https://www.capterra.com/p/139770/SENDER/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.8

Functionality

4.5

Ease of Use

4.6

Customer Service

4.9

Reviews Sentiment

Based on [211 reviews](#user-reviews)

Positive

201

Neutral

7

Negative

3

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 14,208 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Campaign Management

4.0

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

NA

Customizable Branding

4.3

\--%Fit

Not enough reviews

Feature ratings

Email Campaign Management

4.7

Campaign Scheduling

5.0

Newsletter Management

\--

Email Tracking

\--

Customizable Branding

5.0

User satisfaction

User satisfaction

4.2

User reviews[990](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.7

User reviews[211](https://www.capterra.com/p/139770/SENDER/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$7Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

Marketers, eCommerce businesses, online store owners, startups, digital agencies, newsletter publishers, and sales teams.

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Nurudeen O.

Business Outreach Analyst

> "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

Nurudeen O.

Business Outreach Analyst

> "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Nurudeen O.

Business Outreach Analyst

> "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

VR

Verified Reviewer

Business development department

> "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

VR

Verified Reviewer

CEO

> "His willingness to assist, his calm approach, and his ability to provide accurate, actionable solutions made the..."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___7080319)

BR

Beckie R.

Manager

> "Currently you can only use the plugin and the forms universally across domains, there is no way to separate them and..."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6724489)

MY

Mandie Y.

Director of Engagement, Marketing, Chief Compliance Officer

> "They have a free option which works for us due to the limited number of emails that we send per month."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6815842)

IS

Inga S.

CEO

> "The lack of advanced CRM features means I still need a separate tool for customer management, but it’s not a..."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6850312)

OP

Oliver P.

Sales manager

> "I’ve also noticed that many of our recent campaigns are bringing in a high sales return, which shows the platform is..."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___7014093)

CW

Chris W.

Growth Hacker

> "I have not really found anything yet, maybe the initial set up on domains, but that is a dev team problem and not..."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6833618)

IS

Inga S.

CEO

> "The analytics are helpful in tracking what’s working and where I can improve."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6850312)

Lahaga A.

CEO

> "The only downside for me is the pay-as-you-go credit system."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6851988)

AP

Ansuya P.

Director

> "Having had a terrible experience and non-existent customer service from MailerLite in the last few weeks, I recently..."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6839751)

Lahaga A.

CEO

> "It’s a bit on the expensive side."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6851988)

HF

Hasheefa F.

Content Creator

> "templates are easy to create and amazing automation options too (even in the free version)"

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___7146437)

JB

John B.

Owner

> "After trying out 2 other more expensive that were either lacking in features or too steep a learning curve, I have no..."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6810206)

VR

Verified Reviewer

CEO

> "Thank you to \[sensitive content hidden\] and the Sender.net team for delivering service of such a high standard."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___7080319)

TL

Teoman L.

Structural engineer

> "Suddenly, my account was suspended without prior notice, even though my usage had been consistent."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6804384)

VR

Verified Reviewer

Developer

> "The automation features and detailed analytics are highly effective for campaign management."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6803374)

TL

Teoman L.

Structural engineer

> "Very disappointed with the lack of transparency and customer care."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6804384)

JB

John B.

Owner

> "As a complete beginner, I accomplished more in a single day with Sender.net than I had in weeks elsewhere – it's..."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6810206)

CR

Christine R.

Founder and Campaigner

> "Some of the processes aren't particularly intuitive"

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6797333)

AE

Ashlyn E.

President of Commercial Real Estate

> "The analytics have also been incredibly useful for tracking the success of our campaigns and establishing partners."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6650927)

EH

Emily H.

Admin

> "Don't make a mistake or you might be cut off."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6651078)

AP

Ansuya P.

Director

> "A first class experience from the customer service team who take the time and effort to assist until the issue is..."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6839751)

SZ

Salma Z.

Marketing Director

> "There are some features can be confusing or difficult to navigate for me."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___4793903)

Lahaga A.

CEO

> "It’s reliable, easy to learn, and has everything I need to run successful email campaigns for my business."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6851988)

JS

Jovis S.

Entrepreneur

> "So if I have to check something with my phone, I find that the UI is not yet mobile friendly."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___3417079)

NG

Nikos G.

CEO

> "They have a very easy campaign setup, good and useful analytics, high deliverability, affordable pricing."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6855845)

RR

Rhea R.

Business Development Executive

> "I had a lot of confusion for selecting the time zones for USA."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___3038386)

Lahaga A.

CEO

> "I also noticed really good deliverability, my emails actually land where they’re supposed to."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6851988)

Fadiah R.

Human Resources Assistant

> "This detracts from the final product's professionalism and reflects poorly on my firm."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___3036420)

JB

John B.

Owner

> "With just two quick and helpful emails, he had me sorted and my campaigns running in less than 24 hours."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6810206)

LL

Linna L.

marketing

> "It is a hard time during pandemic, we can not join any exhibitions."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___3494744)

AR

Anthony R.

Publisher

> "I am coming from Aweber, which has gone completely crazy with their pricing and fees, so on price alone Sender is..."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6616350)

JR

Jean R.

Owner

> "I've had some issues setting up the API V1 but that was mostly on me."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___3197664)

OP

Oliver P.

Sales manager

> "In terms of deliverability, it’s excellent — our messages are reaching the right audience consistently."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___7014093)

MW

Michael W.

Owner

> "Doesn't seem to have good videos (with talking explanations)."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___2958716)

SJ

Shawnta J.

Supervising Scheduler CNA

> "I like that they have a free option, as well as the prices not being too high depending what you choose."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6786424)

LL

Linna L.

marketing

> "I have used this product for many days, but I still have not passed the verification things."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___3494744)

JN

Justin N.

Owners

> "There are occasional server hiccups, but they usually get resolved quickly, so it hasn't been a major issue for me."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6504443)

MMS

Mohammad Mehdi S.

Website Manager

> "I have some issues with numbers there."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___3423229)

IV

Ivan V.

Marketing and Sales

> "Easy setup with WooCommerce and predefined automatization for Ecommerce."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6594612)

LG

Laura G.

owner

> "Of course, we review the terms of service and we don't find what we don't comply, and they denied telling us."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___2385458)

PAM

Pierre-Antoine M.

Tournament organiser

> "It is very easy to use and allows fast sending of mass mail even for small businesses/ small club like us."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6652393)

BH

Brenda H.

Pres

> "Can't have 2 email accounts with same domain name."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___2791710)

HF

Hasheefa F.

Content Creator

> "mind blowing - idk how they do that but you get instant support"

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___7146437)

SB

Sherman B.

Founder

> "The payment processes are not the clearest."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___2310214)

Lahaga A.

CEO

> "I just chatted with their support agent today, \[sensitive content hidden\], and he assisted me a lot."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___6851988)

BM

Beth M.

Executive Director

> "I don't think I have never worked with such a responsive support team, ever."

[See full review](https://www.capterra.com/p/139770/SENDER/#Capterra___2712257)

[View Reviews](https://www.capterra.com/p/139770/SENDER/reviews/)

## User interface

4.19 (990)

[Sender](https://www.capterra.com/p/139770/SENDER/)

4.67 (211)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Bitrix24

28/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Sender

Top features

42/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/139770/SENDER/#features)

### Recognition

No recognitions have been awarded to Bitrix24

Sender is recognized as a top-rated tool in 5 Capterra Shortlist reports

Best Value Email MarketingSoftware (2022) 

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sender

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Sender

-   By Sender.net
-   Located in Lithuania
-   Founded in 2012

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