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Bitrix24 vs MediaShout: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 4,487 reviews from Contact Management users.
% Fit
High performer
Feature ratings
Contact Database
4.5
CRM
4.4
Sales Pipeline Management
4.4
Email Management
3.7
Lead Management
4.5
% Fit
Missing features
Feature ratings
Contact Database
NA
CRM
NA
Sales Pipeline Management
NA
Email Management
NA
Lead Management
NA
User satisfaction
4.2
User reviews938
Ease of use
4.0
Functionality
4.3
Value for money
4.2
Customer support
4.0
4.3
User reviews318
Ease of use
4.0
Functionality
4.2
Value for money
4.2
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.

Small to medium size churches and ministries.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-ec948261-622c-4049-b4aa-08dc8104a88c
Tembi Gray Google NUMBER G
Executive Director
4.0

Tembi G.: Hi, my name is Tembi and I'm the Executive Director of the Young Musicians University, and I give Bitrix24 a rating of a four. Prior to Bitrix24, we were using Trello. The reason why we switched from Trello to Bitrix24 was to have more features, and also so our team can collaborate on projects and tasks within the platform. So, we decided to go with Bitrix24 for a couple of reasons. One was it integrated other things, like it also managed our marketing, and so we could tap into what we were doing in say our social media with our Facebook comments and different things, and it would also alert it and kind of keep it all in one central location. Then the other thing is honestly just for more features. So Bitrix does a lot of things, and that's one of the things that we loved about the platform, is that we are able to use so many different entities, such as task management, scheduling, booking, all in one platform, and so that was very, very helpful. So getting started with Bitrix24, it was slightly technical I have to say, but there's a lot of good help videos out there. But the platform itself can seem intimidating if you don't necessarily have technical skills, but once we were able to get everything streamlined and flowing, everything fell in place. So getting started was a little rocky for us just because of the different entities, and we had to choose what features would actually benefit our business. The advice I would give to someone looking to get Bitrix24 up and running is to have someone on your team who's familiar with the technical aspects of setting it up. So, like I said, it's a great platform, but it was a little bit technical for our team, per se. So we ended up using it for a period of time, but looking for something that was less technical. So, I would say just make sure that you have someone who has that technicality or that technical know-how and skillset on your team so that you can maximize the features of Bitrix24.

How Capterra sources reviews
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Kaen D
Administrative Assistant
5.0

Karen: My name is Karen. I am an administrative assistant. I give MediaShout a five rating. For more information, click below. When I came to work at this church, there was no media program at all. But I had seen the program MediaShout being used in another small church, and I thought, "Well, maybe this would be something that would make the church run more smoothly on a Sunday morning." So we started looking at programs, MediaShout and others as well. When we started looking for programs, I had heard of MediaShout and I had heard of ProPresenter. So I went online and I started to do some research. One of the things I love best about MediaShout, and one of the reasons we made that decision to go that direction, is because it gave us a 30-day free trial. And during that 30-day free trial period, I was able to learn how to use the program. And also, I had live phone support and lots and lots of tutorials and things to teach me about it. When I went and looked at the other program, it didn't have any kind of a free trial. And I wasn't sure about what the support would look like, because it really didn't tell you much about it on the website, so we went with MediaShout. MediaShout, at first, was incredibly intimidating to me. Now I'm pretty tech savvy, but I had never used any kind of a program like MediaShout before. But it was not hard at all. I got the basic tutorial and I printed it out and I used it as a guide, and within a week, I felt fairly comfortable. Within the end of the first month, I was very comfortable using the program. Now, I'm a lover of MediaShout, you can tell. I use the program every week. And at first it took me a couple of hours to put together the Sunday service. But now, I put everything together, including the announcements before church and everything in an hour, it's maybe even less. It's a real simple program once you get used to it. So here's what I suggest, go to the MediaShout website, download that free 30-day trial and see what it can do for you. I think you'll be amazed, even if you've never done anything like this before. We trained an 88-year-old man to be the guy who runs it in the church, and he and I work together all the time with it.

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User interface
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1 Video
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1 Video
113540
5 screenshots
No screenshots provided by vendor
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Bitrix24

Top Features
27/30
  • Email Tracking
  • Pipeline Reports
  • Sales Forecasting
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Batch Processing
  • Calendar/Reminder System
  • Contact Database
  • CRM
  • Customizable Fields
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Interaction Tracking
  • Lead Capture
  • Lead Management
  • Prospecting Tools
  • Role-Based Permissions
  • Sales Pipeline Management
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Media Integration
  • Tagging
  • Task Management
  • Template Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Contact Management Software Features -

MediaShout

5/30
Show Contact Management Software Features +
Bitrix24
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MediaShout
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bitrix24
  • By Bitrix
  • Located in United States
  • Founded in 1998
MediaShout
  • By Wordsmith
  • Located in United States
  • Founded in 1999
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