# Compare Bitrix24 vs vcita 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bitrix24 and vcita based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113540-142264/Bitrix24-vs-Appointment-Scheduling --- # Bitrix24 vs vcita Features and Cost Comparison Last updated April 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bitrix24vcita2/4 selected [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [990 reviews](#user-reviews) Positive 811 Neutral 120 Negative 59 [## vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.5 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) Starting Price $35.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [291 reviews](#user-reviews) Positive 257 Neutral 18 Negative 16 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,260 reviews from appointment scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Missing features Not enough reviews Feature ratings Appointment Management 4.3 Online Booking 4.1 Calendar Management 4.3 Credit Card Processing NA Availability Management \-- 62%Fit Not enough reviews Feature ratings Appointment Management 4.5 Online Booking 4.6 Calendar Management 4.4 Credit Card Processing \-- Availability Management \-- User satisfaction User satisfaction 4.2 User reviews[990](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of use 4.0 Functionality 4.3 Value for money 4.2 Customer support 4.0 User satisfaction 4.5 User reviews[291](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.2 Customer support 4.2 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $35Flat Rate, Per Month - Free version - Free trial Best for Best for Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. Best for Small businesses who provide services. Over 100,000 users rely on vcita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more. ## User reviews Pros & cons SS Shenella S. Customer relations > "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) LR Larissa R. SRD LEAD > "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) AU Adrian U. CEO > "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Nurudeen O. Business Outreach Analyst > "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) RC Remy C. Director > "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) RK Raj K. Managing director > "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) Zaina K. Brokerage Operations Specialist > "We did not ultimately end up using this program and subscribing due to some technical errors with the program." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299) MZ Mahe Z. Human Resource > "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) SS Shenella S. Customer relations > "Extensive options available for customization which helps make the software really a part of the business!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) GF George F. Volunteer Support Worker > "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806) ML Malachi L. Director of African Leadership Programs > "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) JH Jamie H. Executive Vice President at FEVO > "This helps reduce the need for multiple platforms and keeps everything more connected." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480) CC Christopher C. CEO > "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538) Nurudeen O. Business Outreach Analyst > "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) LR Larissa R. SRD LEAD > "We're experiencing an error with card merging that's been open for over a month." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RK Raj K. Managing director > "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) AP Andy P. Director > "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) Rashmi A. Graphic Designer > "Sometimes when internet is slow, it doesn't apply previous actions to it." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) FD Francesco D. CEO > "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864) JB Jessica B. Digital Content Creator > "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. " [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349) Nonjabulo S. Marketing Officer > "However, the setup can be a little confusing, and it took me some time to get used to all the features." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391) VR Verified Reviewer Content Team Lead > "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726) RR Roccini R. CSM > "The desktop version, I don't know if it was me, I can't seem to find the CRM portion." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) AN Aviraj N. CSG Manager > "Being an SME, I have had the privilege of working with the product team and many clients for implementation." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945) AZ Ali Z. Zeyyun > "The CRM system is so full of bugs and nasty little details they havent even thought about." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) KF Kathryn F. Administrative Assistant > "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695) LC Lukasz C. IT Specjalist > "Poorly developed very basic functions that issue the basis for work." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) VM Vinod M. Director of Global Operations > "The CRM, task management and chat functionality all work seamlessly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036) PC Pietro C. Project Manager > "Some features and functions are not elaborated and thought well." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883) AL Angou L. HR Manager > "It has seamless features that scheduling easy and efficient." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) CM Cheryl M. Ceo > "Not the most user friendly interface found it complex at times" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177) LC Lukasz C. IT Specjalist > "Great flexibility in the programme and the ability to add your own functions to many modules." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) Frank C. Independent Business Owner > "Not a value for the money." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) Domingo Antonio A. University average technician > "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952) Isdiana R. Mechanical Engineer > "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906) PM Petras M. CEO > "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223) Raul Antonio Z. Graduate > "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843) VR Verified Reviewer Marketing Manager > "In the future, any issues were resolved very quickly, usually within an hour." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) VR Verified Reviewer Quality System Manager > "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998) Delly S. Telemarketer > "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995) MH Mohamed H. Marketing Manager > "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673) Saskia M. Senior Director Sales Marketing > "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952) BH Brian H. owner > "The support Waite time was the worst, took to long time" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) Tameem A. Property Consultant > "When the connection goes wrong, we can lose so many unsaved updates" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494) Eileen J. Office Manager > "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347) MT Mahendra T. CEO > "you are not providing a similar service like them!!!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296) CF Connor F. People and Culture Coordinator > "It keeps tasks in order, deadlines on track and team members aligned." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Julio G. General Manager > "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) Sarfaraz K. SEO Manager > "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) Nurudeen O. Business Outreach Analyst > "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) MF Muhammad F. Manager > "It's mobile app functionality is quite limited." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) EB Ewa B. Marketing Team Lead > "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291) LAP Leslie Ann P. Real Estate Virtual Assistant > "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688) CF Connor F. People and Culture Coordinator > "Proven game changer tool for empowering team meetings to be more productive and professional." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Manish B. Digital Marketer | WordPress > "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Abel A. Agent > "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) Julio G. General Manager > "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) SM Samuel M. General Manager and Head of Operations > "Instant messaging and live chat are the key features which I like using." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172) VR Verified Reviewer CDO > "Some of our clients don't like Hubspot, or find it too expensive." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317) John G. Supply Chain Managing Officer > "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) Sarfaraz K. SEO Manager > "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) Rashmi A. Graphic Designer > "I like to use Betrix24 to get data of employees." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) VR Verified Reviewer Business development department > "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006) [View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/) DM Donnie M. Chief Revenue Officer > "It creates an appointment on my calendar with no need for me to call and ask students for their availability. And to be..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855) CP Courtney P. Advocate > "Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385) CP Courtney P. Advocate > "The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars...." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385) ZC Zarinah C. Owner > "Almost every 3rd Saturday was not showing as available for scheduling." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062) Andrew B. Managing Director > "It has lots of helpful auto features which allow you to maximise income streams." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769) DM Donnie M. Chief Revenue Officer > "The pricing is a little too high as well." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7112855) EJW Emma Jean W. Analyst > "I really like how vcita combines scheduling, invoicing, client management, and payments into one easy-to-use platform." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821) DB Diana B. Dog Trainer > "It isn't as customizable as we would like and we cannot track inventory." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6493039) CR Cory R. Ops > "centralizing scheduling, payments, and client communication, with strong points being easy online booking" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7060996) LM Lisa M. Chiropractor > "Occasionally, a patient will try to cancel an appointment through the app and I overall, vcita will not get the message." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680) DS David S. Owner > "Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867) ZC Zarinah C. Owner > "The email customer support was a pain." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062) OW Olga W. Owner > "I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7079652) JM John M. Advisor > "The mobile app has constant issues loading so I don’t use it much." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856) DS David S. Owner > "Vcita took away most of my anxiety around how to best to communicate with my clients." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078867) SP STEVE P. President > "When I or my staff can't log in on our cell or desktop, we cannot solve even with resetting the password which an..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6139475) ZC Zarinah C. Owner > "I love the “contact widget” that is placed on my website." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078062) Damon M. Owner > "The credit card processing procedures were a bit ridiculous" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489623) CP Courtney P. Advocate > "I love all the tools that are available to help support many of the functions of our business. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078385) BT Brianna T. Lead Editor > "The price was no longer worth the offering." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7073785) MJ Margaret J. Owner-Instructor > "Overall, I find it to be a useful platform for scheduling courses." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7078503) MM Mackenzie M. instructor > "wish people had to pay before signing up, makes it hard to keep up with payments" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6627900) BK Bridgette K. owner > "It also allows my business to schedule appointments integrated via my google account." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6507020) JM John M. Advisor > "The mobile app is one star because it always has issues loading." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856) Andrew B. Managing Director > "The overall price for this if paid yearly is very reasonable for the functions offered." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7074769) JM John M. Advisor > "Expensive with no option to eliminate unneeded features." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6802856) EJW Emma Jean W. Analyst > "It saves me hours each week and helps my business look more professional." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821) AA Alaa A. CAD CAM Designer > "vcita is slightly expensive for one module, and we faced some obstacles in integration." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274) LM Lisa M. Chiropractor > "Lastly, I receive messages fron new and existing patients immediately, which allows me to respond to right away." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680) Abel A. Agent > "What I didn't like about this software is that certain features require upgrades to premium plans" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5094867) GM Gianni M. Marketing Manager > "The software allows seamless sending and recording of messages." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6642319) AD Anisa D. Counselor > "The online calendar on the mobile device is not as easy to use compared to the desktop" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6007661) LM Lisa M. Chiropractor > "I love the calander and the fact that reminders go out to patients automatically once tgeir appointment is in the..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6494680) DSF Dr Stacy F. Clinical sexologist > "When I have an appointment scheduled and want to change the cost I have to cancel the whole appointment rather than have..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372830) VR Verified Reviewer Sports Therapy services > "Professional looking features that add onto websites with ease." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997) BrK Buğra K. IT > "From sales to support, they have the worst customer relations team I’ve ever seen." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#SoftwareAdvice___6293035) FS Faith S. Owner Educator > "They fact that they allow for group scheduling really helps me with my business needs." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490218) SS Shelly S. CEO > "I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372712) ND Neil D. President and CEO > "vCita is my one-stop solution to marketing, booking, and collections." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492365) MW Michelle W. Owner/Head Dog Trainer & Behavior Consultant > "When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all)." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348798) VR Verified Reviewer Sports Therapy services > "Positive experience, was easy to add it onto my website and clients loved the personalised client portal." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6866997) DG David G. Owner > "I dislike having to click so many times to get invoice marked as payed." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608) Theresa A. Social Media Manager and Seo Content Writer > "I also like the customized email templates it offers." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6439169) AO Amy O. Owner > "It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) EJW Emma Jean W. Analyst > "Overall, vcita has made a big difference in how I run my business." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___7040821) RS Richard S. Manager > "I was not able to originally integrate my I Calendar. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691) AH Angela H. creator and spiritual director > "I have been using it for one year, and now I have more clients, and my system works." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6495726) PD Pim D. Owner > "I also miss The sync option with Apple iCloud." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701) LD Latoya D. Founder > "It has made my small business much more efficient" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6491181) AO Amy O. Owner > "I don't like how "wordy" it is in my gmail calendar. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) AA Alaa A. CAD CAM Designer > "vcita is amazing for Customer management, including all functions and features, but the remote payments were the most..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___5088274) PD Pim D. Owner > "The VAT issue and I miss the connection with Mollie payment." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372701) TS Taryn S. CEO > "It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4348599) Joshua C. Digital Product & Marketing Expert > "I wasn’t very fond of the lack of offerings for integration." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385726) SA Shawnna A. Certified Travel Advisor > "Very nice very helpful staff, awsome reponse time when help is needed." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6489632) EM Evelyn M. Freelance Photographer and Jewelry Maker > "I don't like the features that force a time limit for a service, some services I offer I cannot put a time slot per say,..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2357606) Adriana S. CEO > "In my business we offer mental health services and have several professionals, was easy customize the service to everyone..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4145852) VB Van B. CEO > "Only thing I don’t like is the payment processor." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349770) ED Elonnah D. Animal Behaviourist > "It's fantastic, made my business admin so much easier!" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6492939) KO Karlis O. Director > "The billing/invoicing mechanism isn't as robust as some other systems." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2960720) LW Lazaria W. Tax Preparer > "The ability to quickly receive customer support and their integration with other well-known software is the knowledge that..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4408068) LF Lynne F. Dog trainer > "Group events all default to invitation only ( a somewhat weird and useless default) so, you have to get people to sign up..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029) LR Lori R. VP of Operations > "Customer service has always been very quick to respond and extremely helpful!" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___6490005) LB Linda B. Owner/Coach > "My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) DG David G. Owner > "Easy Integration with my website (customizable colors and stuff) Easy to link portal to anything that I need with url" [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4354608) Michelle D. CEO / Mental Health Practitioner > "This software is grossly overpriced and forces you into a higher tier to get basic features and a wealth of features you..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2451798) AO Amy O. Owner > "I like that it gets integrated with my gmail calendars that are shared with the employees." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) LB Linda B. Owner/Coach > "I don't want to spend hours on end finding a replacement program but after being down 3 times in less than 2 years I am..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) SkW Samuel k W. web designer > "awesome, it makes me to be confidence , I can now send traffic to my website knowing potential customers will be able to..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___3612360) LB Linda B. Owner/Coach > "THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) DM Desiree M. VP > "I love it, I would like to do some further customization and I fee it is missing a few things but as we all grow including..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4385693) DT Dennison T. Owner > "On the rare occasion there is an update, I find something on my website no longer works, instead of being improved." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2231902) SR Sylvia R. Structural Integration practitioner > "I really like it, I'm sure I would ejoy it more once I mange to learn all the basics and can upgrade again to use some of..." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4349505) LF Lynne F. Dog trainer > "In the meantime my livelihood hangs in the balance, with all classes having to be cancelled and customers disappointed. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029) AO Amy O. Owner > "It helps me from doing back and forth phone calls." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4390890) LB Linda B. Owner/Coach > "Customer service makes a business and Vcita is just so lacking in customer service, it is so disappointing." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) RS Richard S. Manager > "I believe that this is a great product for professionals seeking to automate their lead generating operations." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4372691) LB Linda B. Owner/Coach > "I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2574938) AT Alba T. Ingénieur > "Instantly manages our invoice and saves us valuable time." [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___4555465) LF Lynne F. Dog trainer > "The form doesn't send. " [See full review](https://www.capterra.com/p/142264/Appointment-Scheduling/#Capterra___2194029) [View Reviews](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) ## User interface 4.19 (990) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/) 4.45 (291) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Bitrix24 27/32 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Automated Scheduling - Availability Management - Calendar Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer History - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Email Management - Email Marketing - Employee Management - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Online Payments - Recurring Appointments - Reporting & Statistics - SMS Messaging - Wait List Management - Website Integration [See all features](https://www.capterra.com/p/113540/Bitrix24/#features) vcita Top features 32/32 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Automated Scheduling - Availability Management - Calendar Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer History - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Email Management - Email Marketing - Employee Management - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Online Payments - Recurring Appointments - Reporting & Statistics - SMS Messaging - Wait List Management - Website Integration [See all features](https://www.capterra.com/p/142264/Appointment-Scheduling/#features) ### Recognition No recognitions have been awarded to Bitrix24 vcita is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Bitrix24 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos vcita Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bitrix24 - By Bitrix - Located in United States - Founded in 1998 vcita - By vcita - Located in United States - Founded in 2010 ## Popular Comparisons [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) $69/month Price $9/month 4.3 Features 4.5 4.0 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/113540-147657/Bitrix24-vs-monday-com) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,151)](https://www.capterra.com/p/268055/Goldie/reviews/) $35/month Price $19.99/month 4.2 Features 4.6 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142264-268055/Appointment-Scheduling-vs-Goldie) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) $69/month Price $25/month 4.3 Features 4.4 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-113540/Salesforce-vs-Bitrix24) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.68 (3,634)](https://www.capterra.com/p/153752/Vagaro/reviews/) $35/month Price $23.99/month 4.2 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142264-153752/Appointment-Scheduling-vs-Vagaro) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,822)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $69/month Price $50/month 4.3 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) $35/month Price $39/month 4.2 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/127994-142264/Jobber-vs-Appointment-Scheduling) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) $69/month Price $39/month 4.3 Features 4.3 4.0 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/113540-127994/Bitrix24-vs-Jobber) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,745)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/) $35/month Price $20/month 4.2 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/142264-191978/Appointment-Scheduling-vs-Acuity-Scheduling) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,571)](https://www.capterra.com/p/184581/Asana-PM/reviews/) $69/month Price $10.99/month 4.3 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113540-184581/Bitrix24-vs-Asana-PM) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) $35/month Price $28/month 4.2 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/142264-174830/Appointment-Scheduling-vs-GlossGenius) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) $69/month Price $7.91/month 4.3 Features 4.4 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/19319-113540/JIRA-vs-Bitrix24) [vcita](https://www.capterra.com/p/142264/Appointment-Scheduling/)[4.45 (291)](https://www.capterra.com/p/142264/Appointment-Scheduling/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $35/month Price $0 4.2 Features 4.3 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/142264-195467/Appointment-Scheduling-vs-Care-Patron)