# Compare Bitrix24 vs Insightful 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Insightful and Bitrix24 based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-142813/Bitrix24-vs-Workpuls

---

# Insightful vs Bitrix24 Features and Cost Comparison

Last updated March 30th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

InsightfulBitrix242/4 selected

[Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.8 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[## Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.8 (156)](https://www.capterra.com/p/142813/Workpuls/reviews/)

Starting Price

$6.40/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [156 reviews](#user-reviews)

Positive

151

Neutral

2

Negative

3

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

€61.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [983 reviews](#user-reviews)

Positive

804

Neutral

120

Negative

59

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 14,865 reviews from time tracking software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Clock In/Out

NA

Project Time Tracking

\--

Mobile Access

NA

API

4.4

Attendance Tracking

4.5

72%Fit

Missing features

Not enough reviews

Feature ratings

Clock In/Out

NA

Project Time Tracking

4.6

Mobile Access

4.1

API

5.0

Attendance Tracking

4.6

User satisfaction

User satisfaction

4.8

User reviews[156](https://www.capterra.com/p/142813/Workpuls/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.7

User satisfaction

4.2

User reviews[983](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

$6.40Per User, Per Month

-   Free version
-   Free trial

Price starts from

€61Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Insightful is built for businesses of all sizes, from small teams to large enterprises. It’s ideal for any industry that needs real-time data to manage teams and improve workflows.

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

## User reviews

Pros & cons

IU

Insightful U.

Manager

> "The activity tracking feature provides helpful visibility into productivity trends, and the dashboard allows for..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617)

MY

Mahmoud Y.

Team leader

> "The timezone management is difficult if managing teams from different timezones. Since they can set it to their..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7105212)

YM

Yusuke M.

Development Support

> "The analytics and reporting tools make it easy to understand how work time is being utilized, and the dashboards..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7110717)

IU

Insightful U.

Manager

> "This can lead to discrepancies in activity reports, especially for roles that involve long meetings or..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617)

PC

Pradhyum C.

Agent

> "Task tracking is excellent that i can easily track and maintain everything which gives me time to time update,..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7053449)

JW

Jere W.

Writer

> "I had an issue with the system popping up an authentication message which interrupted my work flow but was..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7103944)

KM

Keith M.

Branch Manager

> "Once set up, the dashboards and reports are informative and provide meaningful, data‑driven insights that support..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7119147)

Melanie E.

Video Editor

> "Sometimes the app crashes or has issues when clocking in or switching devices."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7117439)

LS

Lyra S.

Executive Assistant

> "The reports are also very useful for management discussions since we can easily pull data and include it in our..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7111618)

AG

Arely G.

Office manager

> "I don't like that you can't put notes on past dates on employees, some time the tool not refresh the attendance on..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6852754)

CV

Camilo V.

COO

> "The features provided by Insigthful give us enough information to manage the personnel, specially those in remote..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6855607)

KP

Kevin P.

Teacher

> "The layout is a bit overwhelming at first and not knowing exactly where to go is mildly irritating but the more I..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7094207)

IU

Insightful U.

Manager

> "We've been using Insightful to track daily tasks and team activity, and overall, it's been a valuable addition to..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617)

AN

Akshay N.

Technical Project Manager

> "For ex: in case of dual screens and split screens, screenshot capturing is failing at times."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843451)

IU

Insightful U.

Manager

> "The software offers a clean, intuitive interface that makes it easy for team members to log their work and stay..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617)

BP

Brian P.

IT Supervisor Support Services

> "Sometimes it can go down or be non-responsive but that is few and far between"

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7036513)

JD

Jenny D.

VP of People Operations

> "Insightful has helped us improve working conditions for our employees, by reallocating work from those working..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6781795)

NM

Nina M.

Operations Director

> "The hardest part has been getting users downloaded and set up easily on new computers."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7112413)

NM

Nina M.

Operations Director

> "It gives us a clear view of activity and makes it easier to manage teams and review work patterns."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7112413)

SR

Sandra R.

Program Manager

> "Not being able to get screen recordings of the activity."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843783)

SD

Sarah D.

Managing Director

> "Screenshots are very helpful, they have allowed us to see what activities our employees were engaged in."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7082088)

AN

Akshay N.

Technical Project Manager

> "I had noticed multiple scenarios in which the screenshot is not captured correctly."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843451)

LS

Lyra S.

Executive Assistant

> "The features we get from the platform make it a worthwhile investment for managing team productivity and..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7111618)

CB

Che' B.

Occupational Safety and Health Specialist

> "There is too much difficulty in getting my account setup."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7088047)

LN

Luciana N.

Senior Consultant

> "My overall experience is that the app is seemless, it stays on the background doing its work, and you can bring it..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7100578)

SD

Sarah D.

Managing Director

> "Sometimes difficult to navigate the dashboard."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7082088)

AO

Anabel O.

Team Lead

> "The reporting graphs and metrics have great filters and analysis tools."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7103667)

JP

Juan P.

Engineer

> "The main flaw I found is on mac devices."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843473)

BM

Brandon M.

Head of Corporate Services

> "It makes it easy to monitor productivity trends and improve planning accuracy across teams."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7117025)

ED

Emin D.

Support

> "Like mapping a wrong account."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7048272)

JI

Jose I.

Brokerage clerk

> "I can see the security, it is reporting to the detail, good performance and it’s fast, the speed is unbelievable"

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7099397)

Richard D.

Project Team Lead

> "I don't like the screenshot some personal stuff may be visible to anyone."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4940817)

KD

Kim D.

Account Manager

> "It allows management of productivity and performance with ease."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7115446)

AS

Armandt S.

CEO

> "The pricing is a bit high for the South African market."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___5048726)

IU

Insightful U.

Manager

> "Daily task logging has improved accountability and planning across our development team."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617)

VR

Verified Reviewer

Security

> "Their Account management is terrible. "

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6025615)

SD

Sarah D.

Managing Director

> "Positive and helpful for tracking employee time and activities."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7082088)

DN

Darwin N.

App Engineer

> "Time record reporting accuracy sometimes fails"

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3620449)

MC

Melissa C.

Managing Director

> "The application provides great insight on monitoring employees. "

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7111718)

VR

Verified Reviewer

Founder

> "The employee's time hasn't been tracked, which is a shame."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4187883)

KR

Kenny R.

Service Delivery Manager

> "What I like most about Insightful is that it effectively tracked team performance which consistently drive..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843993)

MM

Michael M.

VP Application Development

> "Not intuitive to understand hours worked each day for employees. "

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4635932)

MC

Melissa C.

Managing Director

> "A very useful tool that can be used on a daily basis to monitor productivity."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7111718)

CIM

Cliff Ian M.

Deputy General Manager

> "For almost a year, those are the only cons I've noticed but never outweighed the pros, not even a bit."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3625460)

KM

Keith M.

Branch Manager

> "The platform is intuitive and easy to use, with well-structured dashboards that make it simple to understand data..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7119147)

EjM

Elaiza jane M.

Supervisor

> "Some features are hard to find or navigate."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4249396)

TA

Terei A.

Senior Director, IT Systems

> "The tool offers clear productivity reports and dashboards for performance insights."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6780819)

MA

Moh A.

Digital Marketer

> "Several time i have faced two type of problems while using workpuls and i compalin the team for the same but I..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3348620)

KD

Kim D.

Account Manager

> "As a leader I am able to use this as one tool to evaluate my team."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7115446)

YV

Yousuf V.

Sr Graphic Designer

> "To be honest, till now I have found nothing which I don't like about this software."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3562697)

SR

Sandra R.

Program Manager

> "How easy is to get all your direct reports real time activity and track their daily productivity with accurate..."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843783)

Douglas B.

CEO

> "Software doesn't work on IPADs and other Apple products"

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___2766648)

NM

Nina M.

Operations Director

> "Insightful has been very helpful for time tracking and visibility."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7112413)

Kimberly H.

Business Owner

> "It's lacking a few features."

[See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___2224834)

[View Reviews](https://www.capterra.com/p/142813/Workpuls/reviews/)

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

Amr E.

Senior Scrum Master

> "You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4794612)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

Frank C.

Independent Business Owner

> "good collaboration amongst coworkers for project management."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

CS

Cassidy S.

Consulting Team Lead

> "Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and centralization."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4717350)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Jeff C.

Finance ManagerFinance Manager

> "No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

David W.

CEO

> "Bitrix24 is a comprehensive business solution that offers a wide range of features, including CRM, project management, customer support, and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4773640)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to integrate..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

TG

Tembi G.

Executive Director

> "I feel as though Bitrix24 is not very user-friendly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6252484)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Rausibell M.

SVP of Marketing

> "Sometimes the interface of a system is too complex in certain sections."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4800077)

Paulo F.

Finance

> "Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6236274)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

MS

Martin S.

Owner

> "However, I found the learning curve for Bitrix24 to be quite steep, especially for beginners."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4788188)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Jeff C.

Finance ManagerFinance Manager

> "Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Becky F.

Software Developer

> "There are a lot of predefined options in the projects section that may help any company with limited expertise manage day-to-day operations..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4745198)

RB

Rick B.

Fachinformatiker

> "Support wouldn't even help, they say that this feature is not included."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4793033)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

## User interface

4.76 (156)

4.19 (983)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Insightful

24/41

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Automatic Time Capture
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Biometric Recognition
-   Budget Tracking
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Employee Database
-   Employee Management
-   Employee Scheduling
-   Generative AI
-   Location Tracking
-   Mobile Access
-   Multi-Language
-   Multiple Billing Rates
-   Offline Time Tracking
-   Online Time Tracking
-   Overtime Calculation
-   Payroll Integration
-   Productivity Analysis
-   Project Time Tracking
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Usage Tracking/Analytics
-   Vacation/Leave Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/142813/Workpuls/#features)

Bitrix24

Top features

30/41

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Attendance Tracking
-   Automatic Time Capture
-   Billable & Non-Billable Hours
-   Billing & Invoicing
-   Biometric Recognition
-   Budget Tracking
-   Calendar Management
-   Clock In/Out
-   Compliance Management
-   Customizable Reports
-   Data Import/Export
-   Employee Database
-   Employee Management
-   Employee Scheduling
-   Generative AI
-   Location Tracking
-   Mobile Access
-   Multi-Language
-   Multiple Billing Rates
-   Offline Time Tracking
-   Online Time Tracking
-   Overtime Calculation
-   Payroll Integration
-   Productivity Analysis
-   Project Time Tracking
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Task Management
-   Third-Party Integrations
-   Timesheet Management
-   Usage Tracking/Analytics
-   Vacation/Leave Tracking
-   Workflow Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

### Recognition

No recognitions have been awarded to Insightful

No recognitions have been awarded to Bitrix24

### Deployment & support

Insightful

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Insightful

-   By Insightful
-   Located in United States
-   Founded in 2015

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

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