# Compare Bitrix24 vs Insightful 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Insightful and Bitrix24 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113540-142813/Bitrix24-vs-Workpuls --- # Insightful vs Bitrix24 Features and Cost Comparison Last updated May 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: InsightfulBitrix242/4 selected [Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.8 (182)](https://www.capterra.com/p/142813/Workpuls/reviews/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [## Insightful](https://www.capterra.com/p/142813/Workpuls/)[4.8 (182)](https://www.capterra.com/p/142813/Workpuls/reviews/) Starting Price $10.00/month Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [182 reviews](#user-reviews) Positive 177 Neutral 2 Negative 3 [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [990 reviews](#user-reviews) Positive 811 Neutral 120 Negative 59 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 24,625 reviews from time tracking software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Clock In/Out NA Project Time Tracking \-- Mobile Access NA Attendance Tracking 4.5 Timesheet Management 4.6 71%Fit Missing features Feature ratings Clock In/Out NA Project Time Tracking 4.6 Mobile Access 4.1 Attendance Tracking 4.6 Timesheet Management 4.7 User satisfaction User satisfaction 4.8 User reviews[182](https://www.capterra.com/p/142813/Workpuls/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.7 User satisfaction 4.2 User reviews[990](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of use 4.0 Functionality 4.3 Value for money 4.2 Customer support 4.0 Price starts from Price starts from $10Per User, Per Month - Free version - Free trial Price starts from $69Flat Rate, Per Month - Free version - Free trial Best for Best for Insightful is built for businesses of all sizes, from small teams to large enterprises. It’s ideal for any industry that needs real-time data to manage teams and improve workflows. Best for Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. ## User reviews Pros & cons ZC Zamir C. Operations Manager > "The platform provided a much-needed bridge between raw activity data and actionable management strategies, allowing us to..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7147226) MY Mahmoud Y. Team leader > "The timezone management is difficult if managing teams from different timezones. Since they can set it to their timezone, and..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7105212) ZC Zamir C. Operations Manager > "The real-time data and detailed reports allow for a much more objective understanding of workflows, helping us identify and..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7147226) JW Jere W. Writer > "I had an issue with the system popping up an authentication message which interrupted my work flow but was informed it was my..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7103944) YM Yusuke M. Development Support > "The analytics and reporting tools make it easy to understand how work time is being utilized, and the dashboards present the..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7110717) PM Pranav M. FDE > "The initial setup for categorizing specific industry-related apps took a bit longer than expected." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7149369) PC Pradhyum C. Agent > "Task tracking is excellent that i can easily track and maintain everything which gives me time to time update, Overall Good ,..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7053449) Melanie E. Video Editor > "Sometimes the app crashes or has issues when clocking in or switching devices." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7117439) KM Keith M. Branch Manager > "Once set up, the dashboards and reports are informative and provide meaningful, data‑driven insights that support better..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7119147) LJ Louis J. Director of Operations > "Not able to set schedules per employee." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7137320) IU Insightful U. Manager > "The activity tracking feature provides helpful visibility into productivity trends, and the dashboard allows for quick access..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617) AG Arely G. Office manager > "I don't like that you can't put notes on past dates on employees, some time the tool not refresh the attendance on real time." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6852754) RS Robert S. Sole Proprieter > "It is a secure timer that shows exactly how I am spending my time and ensures that my employers is getting good value for their..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7147649) KP Kevin P. Teacher > "The layout is a bit overwhelming at first and not knowing exactly where to go is mildly irritating but the more I used it it..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7094207) TM Tawfik M. Product design > "It's a tool I would recommend for getting the best out of each employee so there is no time unutilized. And I would say like..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7151163) JGP Joshua Gideon P. Customer Service Representative > "The timer functions stops if the software suddenly does not work." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7132131) IM Isac M. Chief Operating Officer > "From there, the program simply works and gives us a lot of information, which helps us track/score each individual staff..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7149370) IU Insightful U. Manager > "This can lead to discrepancies in activity reports, especially for roles that involve long meetings or collaborative sessions." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617) LS Lyra S. Executive Assistant > "The reports are also very useful for management discussions since we can easily pull data and include it in our internal..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7111618) AN Akshay N. Technical Project Manager > "For ex: in case of dual screens and split screens, screenshot capturing is failing at times." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843451) AV Asael V. OPERATIONS MANAGER > "The fact that you can see what your employees are doing, this makes it really friendly and logical when you are auditing, when..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7148294) NM Nina M. Operations Director > "The hardest part has been getting users downloaded and set up easily on new computers." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7112413) CV Camilo V. COO > "The features provided by Insigthful give us enough information to manage the personnel, specially those in remote operation,..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6855607) SR Sandra R. Program Manager > "Not being able to get screen recordings of the activity." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843783) NM Nina M. Operations Director > "It gives us a clear view of activity and makes it easier to manage teams and review work patterns." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7112413) AN Akshay N. Technical Project Manager > "I had noticed multiple scenarios in which the screenshot is not captured correctly." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843451) CT Carlos T. IT Manager > "The thing I like to must is the tech support, I am able to solve my problems in the website while I am on it." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7122162) CB Che' B. Occupational Safety and Health Specialist > "There is too much difficulty in getting my account setup." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7088047) SD Sarah D. Managing Director > "Screenshots are very helpful, they have allowed us to see what activities our employees were engaged in." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7082088) SD Sarah D. Managing Director > "Sometimes difficult to navigate the dashboard." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7082088) RS Robert S. Sole Proprieter > "It does a great job of tracking my productivity and ensuring that I am spending my time productively. " [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7147649) BP Brian P. IT Supervisor Support Services > "Sometimes it can go down or be non-responsive but that is few and far between" [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7036513) JGP Joshua Gideon P. Customer Service Representative > "The customer service and the developer team where able to resolve the issue regarding my access with insightful." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7132131) JP Juan P. Engineer > "The main flaw I found is on mac devices." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6843473) LS Lyra S. Executive Assistant > "The features we get from the platform make it a worthwhile investment for managing team productivity and performance." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7111618) ED Emin D. Support > "Like mapping a wrong account." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7048272) LN Luciana N. Senior Consultant > "My overall experience is that the app is seemless, it stays on the background doing its work, and you can bring it to the..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7100578) Richard D. Project Team Lead > "I don't like the screenshot some personal stuff may be visible to anyone." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4940817) AO Anabel O. Team Lead > "The reporting graphs and metrics have great filters and analysis tools." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7103667) AS Armandt S. CEO > "The pricing is a bit high for the South African market." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___5048726) SM Sergio M. Assistant manager > "I tested the most recognized softwares and Insightful has the best cost-benefit ratio and the instalation was so easy,..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7141587) VR Verified Reviewer Security > "Their Account management is terrible. " [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___6025615) BM Brandon M. Head of Corporate Services > "It makes it easy to monitor productivity trends and improve planning accuracy across teams." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7117025) DN Darwin N. App Engineer > "Time record reporting accuracy sometimes fails" [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3620449) IM Isac M. Chief Operating Officer > "Our firm loved all the "insights" (pun intended) that we are getting from our staff's work after we installed the software on..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7149370) VR Verified Reviewer Founder > "The employee's time hasn't been tracked, which is a shame." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4187883) EK Emmanuel K. Contractor > "I particularly like how everything was structured because it helps me save time when switching between different activities." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7145647) MM Michael M. VP Application Development > "Not intuitive to understand hours worked each day for employees. " [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4635932) JI Jose I. Brokerage clerk > "I can see the security, it is reporting to the detail, good performance and it’s fast, the speed is unbelievable" [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7099397) CIM Cliff Ian M. Deputy General Manager > "For almost a year, those are the only cons I've noticed but never outweighed the pros, not even a bit." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3625460) KD Kim D. Account Manager > "It allows management of productivity and performance with ease." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7115446) EjM Elaiza jane M. Supervisor > "Some features are hard to find or navigate." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___4249396) ZC Zamir C. Operations Manager > "What I liked most about Insightful is the high level of transparency it provides regarding team productivity." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7147226) MA Moh A. Digital Marketer > "Several time i have faced two type of problems while using workpuls and i compalin the team for the same but I think this..." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3348620) SD Sarah D. Managing Director > "Positive and helpful for tracking employee time and activities." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7082088) YV Yousuf V. Sr Graphic Designer > "To be honest, till now I have found nothing which I don't like about this software." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___3562697) IU Insightful U. Manager > "We've been using Insightful to track daily tasks and team activity, and overall, it's been a valuable addition to our workflow." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617) Douglas B. CEO > "Software doesn't work on IPADs and other Apple products" [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___2766648) IU Insightful U. Manager > "The software offers a clean, intuitive interface that makes it easy for team members to log their work and stay organized." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___7023617) Kimberly H. Business Owner > "It's lacking a few features." [See full review](https://www.capterra.com/p/142813/Workpuls/#Capterra___2224834) [View Reviews](https://www.capterra.com/p/142813/Workpuls/reviews/) SS Shenella S. Customer relations > "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) LR Larissa R. SRD LEAD > "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) AU Adrian U. CEO > "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Nurudeen O. Business Outreach Analyst > "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) RC Remy C. Director > "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) RK Raj K. Managing director > "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) Zaina K. Brokerage Operations Specialist > "We did not ultimately end up using this program and subscribing due to some technical errors with the program." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299) MZ Mahe Z. Human Resource > "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) SS Shenella S. Customer relations > "Extensive options available for customization which helps make the software really a part of the business!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) GF George F. Volunteer Support Worker > "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806) ML Malachi L. Director of African Leadership Programs > "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) JH Jamie H. Executive Vice President at FEVO > "This helps reduce the need for multiple platforms and keeps everything more connected." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480) CC Christopher C. CEO > "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538) Nurudeen O. Business Outreach Analyst > "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) LR Larissa R. SRD LEAD > "We're experiencing an error with card merging that's been open for over a month." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RK Raj K. Managing director > "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) AP Andy P. Director > "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) Rashmi A. Graphic Designer > "Sometimes when internet is slow, it doesn't apply previous actions to it." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) FD Francesco D. CEO > "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864) JB Jessica B. Digital Content Creator > "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. " [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349) Nonjabulo S. Marketing Officer > "However, the setup can be a little confusing, and it took me some time to get used to all the features." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391) VR Verified Reviewer Content Team Lead > "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726) RR Roccini R. CSM > "The desktop version, I don't know if it was me, I can't seem to find the CRM portion." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) AN Aviraj N. CSG Manager > "Being an SME, I have had the privilege of working with the product team and many clients for implementation." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945) AZ Ali Z. Zeyyun > "The CRM system is so full of bugs and nasty little details they havent even thought about." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) KF Kathryn F. Administrative Assistant > "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695) LC Lukasz C. IT Specjalist > "Poorly developed very basic functions that issue the basis for work." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) VM Vinod M. Director of Global Operations > "The CRM, task management and chat functionality all work seamlessly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036) PC Pietro C. Project Manager > "Some features and functions are not elaborated and thought well." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883) AL Angou L. HR Manager > "It has seamless features that scheduling easy and efficient." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) CM Cheryl M. Ceo > "Not the most user friendly interface found it complex at times" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177) LC Lukasz C. IT Specjalist > "Great flexibility in the programme and the ability to add your own functions to many modules." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) Frank C. Independent Business Owner > "Not a value for the money." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) Domingo Antonio A. University average technician > "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952) Isdiana R. Mechanical Engineer > "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906) PM Petras M. CEO > "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223) Raul Antonio Z. Graduate > "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843) VR Verified Reviewer Marketing Manager > "In the future, any issues were resolved very quickly, usually within an hour." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) VR Verified Reviewer Quality System Manager > "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998) Delly S. Telemarketer > "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995) MH Mohamed H. Marketing Manager > "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673) Saskia M. Senior Director Sales Marketing > "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952) BH Brian H. owner > "The support Waite time was the worst, took to long time" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) Tameem A. Property Consultant > "When the connection goes wrong, we can lose so many unsaved updates" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494) Eileen J. Office Manager > "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347) MT Mahendra T. CEO > "you are not providing a similar service like them!!!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296) CF Connor F. People and Culture Coordinator > "It keeps tasks in order, deadlines on track and team members aligned." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Julio G. General Manager > "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) Sarfaraz K. SEO Manager > "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) Nurudeen O. Business Outreach Analyst > "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) MF Muhammad F. Manager > "It's mobile app functionality is quite limited." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) EB Ewa B. Marketing Team Lead > "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291) LAP Leslie Ann P. Real Estate Virtual Assistant > "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688) CF Connor F. People and Culture Coordinator > "Proven game changer tool for empowering team meetings to be more productive and professional." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Manish B. Digital Marketer | WordPress > "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Abel A. Agent > "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) Julio G. General Manager > "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) SM Samuel M. General Manager and Head of Operations > "Instant messaging and live chat are the key features which I like using." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172) VR Verified Reviewer CDO > "Some of our clients don't like Hubspot, or find it too expensive." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317) John G. Supply Chain Managing Officer > "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) Sarfaraz K. SEO Manager > "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) Rashmi A. Graphic Designer > "I like to use Betrix24 to get data of employees." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) VR Verified Reviewer Business development department > "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006) [View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/) ## User interface 4.78 (182) 4.19 (990) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important Insightful 24/41 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Attendance Tracking - Automatic Time Capture - Billable & Non-Billable Hours - Billing & Invoicing - Biometric Recognition - Budget Tracking - Calendar Management - Clock In/Out - Compliance Management - Customizable Reports - Data Import/Export - Employee Database - Employee Management - Employee Scheduling - Generative AI - Location Tracking - Mobile Access - Multi-Language - Multiple Billing Rates - Offline Time Tracking - Online Time Tracking - Overtime Calculation - Payroll Integration - Productivity Analysis - Project Time Tracking - Real-Time Updates - Reminders - Reporting/Analytics - Task Management - Third-Party Integrations - Timesheet Management - Usage Tracking/Analytics - Vacation/Leave Tracking - Workflow Management [See all features](https://www.capterra.com/p/142813/Workpuls/#features) Bitrix24 Top features 30/41 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Attendance Tracking - Automatic Time Capture - Billable & Non-Billable Hours - Billing & Invoicing - Biometric Recognition - Budget Tracking - Calendar Management - Clock In/Out - Compliance Management - Customizable Reports - Data Import/Export - Employee Database - Employee Management - Employee Scheduling - Generative AI - Location Tracking - Mobile Access - Multi-Language - Multiple Billing Rates - Offline Time Tracking - Online Time Tracking - Overtime Calculation - Payroll Integration - Productivity Analysis - Project Time Tracking - Real-Time Updates - Reminders - Reporting/Analytics - Task Management - Third-Party Integrations - Timesheet Management - Usage Tracking/Analytics - Vacation/Leave Tracking - Workflow Management [See all features](https://www.capterra.com/p/113540/Bitrix24/#features) ### Recognition Insightful is recognized as a top-rated tool in 1 Capterra Shortlist reports No recognitions have been awarded to Bitrix24 ### Deployment & support Insightful Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Bitrix24 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Insightful - By Insightful - Located in United States - Founded in 2015 Bitrix24 - By Bitrix - Located in United States - Founded in 1998 ## 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