# Compare Bitrix24 vs SendPulse 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and SendPulse based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-146369/Bitrix24-vs-SendPulse

---

# Bitrix24 vs SendPulse Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24SendPulse2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [989 reviews](#user-reviews)

Positive

810

Neutral

120

Negative

59

[## SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [773 reviews](#user-reviews)

Positive

730

Neutral

26

Negative

17

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## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Campaign Management

4.0

Campaign Scheduling

NA

Newsletter Management

NA

Email Tracking

NA

Customizable Branding

4.3

73%Fit

Missing features

Feature ratings

Email Campaign Management

4.7

Campaign Scheduling

4.8

Newsletter Management

NA

Email Tracking

5.0

Customizable Branding

4.6

User satisfaction

User satisfaction

4.2

User reviews[989](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.6

User reviews[773](https://www.capterra.com/p/146369/SendPulse/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$10Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

Bloggers Retail E-commerce Tourism Banking Small and medium business EdTech IT

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

Jeff C.

Finance ManagerFinance Manager

> "No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Amr E.

Senior Scrum Master

> "You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4794612)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to integrate..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

Rausibell M.

SVP of Marketing

> "Sometimes the interface of a system is too complex in certain sections."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4800077)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less secure..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

Jeff C.

Finance ManagerFinance Manager

> "Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

RB

Rick B.

Fachinformatiker

> "Support wouldn't even help, they say that this feature is not included."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4793033)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

AH

Abdelghani H.

owner

> "the drag and drop email builder made creating campaigns a breeze and the automation features saved me a lot of time..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

NG

Nitin G.

Designer

> "I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210)

Bilal O.

Domino seller

> "Automation tools (like Autofunnel) allow for building automated customer journeys based on their behavior, saving..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260)

IA

Izuhunwa A.

Personal Finance Educator and Coach

> "I don't like the restrictions in some aspects of the email creation interface."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599)

JP

Joshua P.

Founder

> "It's a solid tool for small business owners and marketers who want an all-in-one solution without paying enterprise..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464)

LO

Lahoucine O.

creative

> "UI can feel outdated at times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

GM

Gift M.

Founder and President

> "I love that I can manage campaigns for our university, ministry, foundation, and training programs all in one place..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833393)

LO

Lahoucine O.

creative

> "Automation setup is a bit complex."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

AS

Ammar S.

manager

> "contain all thing i need and many features can help me figure out every problem i faced in my work space"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123871)

LO

Lahoucine O.

creative

> "Slow loading occasionally."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

JP

Joshua P.

Founder

> "The automation builder is powerful and makes it easy to set up drip campaigns and triggered sequences."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464)

HB

Hamza B.

Affiliate marketing

> "UI Can Feel Cluttered"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834341)

Bilal O.

Domino seller

> "An intuitive and smooth design that makes creating and managing marketing campaigns extremely simple, even for..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260)

NG

Nitin G.

Designer

> "I have wasted a lot of time because there are other platforms that provide better service than you are doing."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210)

IA

Izuhunwa A.

Personal Finance Educator and Coach

> "I like being able to customise email templates with ease, so that I can reuse them subsequently."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599)

Eduardo P.

CTO

> "One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4941160)

BC

Badr C.

Ceo

> "Smoothness in transactions and more specific information to make money also for more information purposes and gemes"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277)

VS

Victoria S.

Advogada

> "The tags don't work as they should, it's very hard to find an specific contact when you want to chat."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913)

EQ

Elmehdi Q.

Student

> "The drag-and-drop editor is intuitive, and the pre-built templates saved me a lot of time."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

VG

Victor G.

Mr.

> "I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4939817)

EQ

Elmehdi Q.

Student

> "I also appreciated the multi-channel marketing options—email, SMS, and even chatbots all in one place."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

EB

Eburuche B.

ED

> "Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AA

Abdelouahab A.

Marketing

> "It simplified my marketing and customer communication workflows."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834249)

EB

Eburuche B.

ED

> "In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

OB

Oussama B.

IT Manager

> "The chatbot feature works seamlessly on my clientss' websites."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

EAV

Enrique Alejandro V.

Marketing and Developer

> "The number of subscribers for my chatbot is a bit expensive"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4945493)

AH

Abdelghani H.

owner

> "still, it’s affordable, and the free plan is a nice way to test it out, i’d say it’s a solid choice for..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

Jennifer W.

Human Resources Generalist

> "We should all verify emails before sending out a campaign, but nobody ever does."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739)

AK

Avash K.

RA

> "The Web Push Notifications are handy for me as I have collected a fair amount of subscribers."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363)

EB

Eburuche B.

ED

> "Your price has been increasing astronomically and your customer service agents have no explanation."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AB

Abdel B.

Software engineer

> "Loved having email, SMS, chatbots, & automation together affordably."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834335)

JC

Jose C.

CIO

> "There should not be a charge at the beginning to be able to log in because this scares users away and if they want..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4792247)

AM

Abdesslam M.

Visual Designer

> "Creating email campaigns with SendPulse is smooth."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834197)

TS

Tina S.

Author

> "The pricing model is not to my liking at all."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6236562)

BC

Badr C.

Ceo

> "Always be a good helper in critical crises and I think it will help you with your business skills and I think it..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277)

HW

Harry W.

Manager

> "Terrible customer support, they don't want to help us to resolve any issues"

[See full review](https://www.capterra.com/p/146369/SendPulse/#SoftwareAdvice___6019643)

MA

Melissa A.

President

> "As an agency, we love the pricing, flexible features, and innovative updates!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831157)

EB

Eburuche B.

ED

> "Your dollar conversion rates are killing."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546)

AA

Aziz A.

SEO

> "I can easily access all the menus I am looking for."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509)

VS

Victoria S.

Advogada

> "The chat page itself is not very intuitive."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913)

MaFJ

María Fernanda J.

CEO

> "Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4813445)

AP

Alan P.

denim

> "What I liked the least is having to pay for wpp campaigns"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4895775)

AH

Abdelghani H.

owner

> "i really liked sendpulse drag and drop email builder super easy to create nice emails fast."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205)

MS

Meylach S.

Director

> "Somewhat bloated UI and slow response time is the only issue we have encountered, although it's a minor one."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3513937)

Jennifer W.

Human Resources Generalist

> "Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent in..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739)

SO

Stiven O.

CEO

> "The menu for select the next step for the bot works bad in iphone and sometimes in android"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3547988)

AK

Avash K.

RA

> "I don't send a lot of emails but its one less thing to worry about while using SendPulse."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363)

VR

Verified Reviewer

IT Chief

> "I don't like how there is no phone support and the live chat can be slow at times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#GetApp___4378204)

BE

Bilal E.

editing

> "I liked it because it is easy to use, comfortable, not complicated, and has a wonderful combination of simplicity..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702)

Kevin H.

Computer Programmer

> "I am not to happy about the transactional mail services requiring a double opt-in to get approved."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4344938)

LO

Lahoucine O.

creative

> "It’s easy to use and budget-friendly, though some advanced tools can be tricky to master."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267)

Tafadzwa J.

Marketing and Digital Information Systems Manager

> "The trial version did not allow me to send trial SMSes, it confirmed that the messages were delivered, but the..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3220911)

OB

Oussama B.

IT Manager

> "Reliable performance with no major technical issues."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

GP

Gene P.

Composer

> "sometimes its hard to navigate the email builder - but usually i fig, it out"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3516396)

LP

Larissa P.

Online Marketing Manager

> "The tool is easy to use and often the free version is a good foundation to start with."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6832223)

AK

Anja K.

Digital Manager

> "More features are costing more money. When using images, you really need to small-size them, so that the Newsletter..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3439153)

MO

Michelle O.

CEO

> "The ease of creating a website and the free domain!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498)

LS

Layssa S.

Marketing

> "I can't give an opinion because I only use chatbots."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4675420)

SD

Suzanne D.

HR Manager

> "It makes email marketing easy and also comes with helpful CRM features"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6329408)

NE

Nessma E.

manager

> "The spam filter is far from perfect, too, which impacts their delivery system and rates."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384)

EQ

Elmehdi Q.

Student

> "I really liked how easy it is to set up automated email campaigns."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362)

SK

Sushil K.

Managing Director

> "Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___2948224)

BE

Bilal E.

editing

> "Thank you so much, and I hope I can embark on more experiences with you at the earliest opportunity possible."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702)

Luciano V.

advisor

> "For almost 2 weeks I have been trying to solve a problem that is preventing me from sending emails and they are not..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664)

Sunitha H.

NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR

> "I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4691528)

Max D.

Founder & CEO

> "Contact import was a little weird, I had to upload contacts several times."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3034462)

VR

Verified Reviewer

Marketing SEO

> "SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4777207)

Munumi N.

Innovations Officer

> "The only downside to it is the integrations with other platforms like Google calender."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796)

LR

Leonardo R.

Freelancer

> "I am interested on creating a chatbot and my necessities may grow and Sendpulse already has lots of good features."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4877305)

NE

Nessma E.

manager

> "It's too conservative with the media content you can share in your emails."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384)

MO

Michelle O.

CEO

> "I would say this is a very useful software with a lot of great features, tech and perks."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498)

Luciano V.

advisor

> "The service is grumpy and extremely slow, totally below the level of competitors I've used before."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664)

SB

Shimi B.

CEO

> "makes the Whatsapp connection so easy and it means a lot!"

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831325)

JoN

João N.

Institutional Communication Coordinator

> "It is not as easy as it is supposed to be."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4743183)

AB

Abdel B.

Software engineer

> "The platform as a whole is great and responsive."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834335)

SJ

Sol J.

Sales

> "Your plugin wasn't as friendly/easy as it should be for WordPress. "

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3457931)

AA

Aziz A.

SEO

> "the interface is easy and convenient."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509)

Munumi N.

Innovations Officer

> "This has been a nightmare especially if you are doing it via webhooks."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796)

OB

Oussama B.

IT Manager

> "I’ve had a great experience witgh SendPulse for my clients."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070)

Kristen C.

Society Curator

> "I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may..."

[See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___2518960)

[View Reviews](https://www.capterra.com/p/146369/SendPulse/reviews/)

## User interface

4.19 (989)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)

4.59 (773)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Bitrix24

28/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

SendPulse

Top features

32/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/146369/SendPulse/#features)

### Recognition

No recognitions have been awarded to Bitrix24

SendPulse is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SendPulse

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

SendPulse

-   By SendPulse
-   Located in United States
-   Founded in 2011

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Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-113540/JIRA-vs-Bitrix24)

[SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.59 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/)

vs

[EmailOctopus](https://www.capterra.com/p/147415/EmailOctopus/)[4.79 (655)](https://www.capterra.com/p/147415/EmailOctopus/reviews/)

$10/month

Price

$9/month

4.5

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/146369-147415/SendPulse-vs-EmailOctopus)