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Trusted by over 89,000 organisations and businesses to send over 41.5 billion emails.
Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.
My overall experience has been really great and I cannot recommend this software enough. It is simply one of the absolute best on the market for this type of software.
However, opening rate is still concerning due to inefficient CAN Spam that leads to identifying emails sent from EmailOctopus as spam instead of landing in the receiver's inbox folder.
EmailOctopus is an affordable, intuitive system which benefits from great customer service.
The automation is very poor. You can't send emails based on behaviour but just with a delay of hours/days/weeks.
Overall, I would highly recommend EmailOctopus to anyone looking for an excellent email marketing tool that is easy to use, affordable, and offers fantastic customer support.
And it's a bummer to pay a foreign transaction fee every month.
On top of that, I finally get to do something in my position that is creative, I love playing around with the templates and adding my special touches, it has helped me bring fun into my job.
Lack of functionalities as for automation and possibility of team work.
Our confidence level will increase when the management recognize our effort. I personally felt proud when my management appreciated the effort by result measured by the Bitrix.
It is awful and the service is worse than the software. It was nothing like what was presented to me.
Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done and what's pending.
The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Still, it is also the most effective at optimising such files and attaining the most appropriate performance in the quest for supposedly improved solutions for file quality management.
So after lead validation, the mail is sent after that follow-up begins then its success or failure. Everyday sales team have to work on this process but sad to say No reporting structure at all.
I like it has been a comprehensive and very reliable tool that has greatly contributed to the growth and success of my business.
Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating.
David L.: Hi, I'm David. I am a podcast host and newsletter founder. I work for Echo Fox Media. We're a team of two, it's me and my girlfriend. As far as the rating for EmailOctopus, I would give it a five out of five. So before, I was using MailChimp. The main issues that I had with that was mostly just the price because I was expanding my subscriber account, and the more emails that you have to send out, the more they charge. And so I started looking in to see what other newsletter services were out there that were a little bit more on the budget friendly side, and I saw that EmailOctopus across the board from everything that I'd seen online was the cheapest one. I mean, it's free up for to I think like 10,000 or something like that. So the main issue that I had was price. EmailOctopus definitely came through for me on that one. So one of the big reasons why I chose EmailOctopus was that I saw a lot of people that I'm friends with on Twitter using it. Because for me, social validation is a big thing. If I see other people that are podcast hosts, other newsletter writers that are using it, to me, that shows me that it's pretty legit. Like I mentioned before, price was a big thing, but just seeing that other people were using it and having good experiences, I never really saw anyone make any complaints or have any issues with it. So for me, it was a pretty straightforward decision. Yeah, so getting started with EmailOctopus was pretty good. At first it took a little bit to get my contacts transferred over and some of my campaigns, getting that imported. It was pretty easy, but just took a little bit of figuring out because obviously it's a new platform. But once I had everything imported, it didn't really take too long to figure out how to navigate around the new platform. It's pretty simple. They have the automations, they have the campaigns, they have your contacts list. It is pretty similar to what I've been used to with MailChimp before. So I mean, it takes a little bit of getting used to, but nothing too crazy. Yeah. Yeah, so for anyone else who might be thinking about using EmailOctopus, I would say definitely go for it especially if you're more on a budget, because like I had mentioned before, once you start building up your subscriber account, it can get pretty spendy with sending things out. Another piece of advice that I would give for joining is just make sure that you spend time to get to know the platform. Like I mentioned before, it's pretty straightforward, but you'd want to know the ins and outs, like getting to know how their campaigns work, their automations for sending out welcome emails, because that's a big thing for making sure that you're retaining your followers, is spending time to make sure your automations are good. So just really get to know the platform. Also, use some of the resources that they have because I've been taking advantage of... I forget the name of it, but there's a database that they have a partnership with so that you can reach out to other newsletters that use EmailOctopus that might be in a similar category. For me, mine is on History, so I actually use that to find a couple other history newsletters that I did ad exchanges with. So I would say also take advantage of the resources that they offer you.
Tembi G.: Hi, my name is Tembi and I'm the Executive Director of the Young Musicians University, and I give Bitrix24 a rating of a four. Prior to Bitrix24, we were using Trello. The reason why we switched from Trello to Bitrix24 was to have more features, and also so our team can collaborate on projects and tasks within the platform. So, we decided to go with Bitrix24 for a couple of reasons. One was it integrated other things, like it also managed our marketing, and so we could tap into what we were doing in say our social media with our Facebook comments and different things, and it would also alert it and kind of keep it all in one central location. Then the other thing is honestly just for more features. So Bitrix does a lot of things, and that's one of the things that we loved about the platform, is that we are able to use so many different entities, such as task management, scheduling, booking, all in one platform, and so that was very, very helpful. So getting started with Bitrix24, it was slightly technical I have to say, but there's a lot of good help videos out there. But the platform itself can seem intimidating if you don't necessarily have technical skills, but once we were able to get everything streamlined and flowing, everything fell in place. So getting started was a little rocky for us just because of the different entities, and we had to choose what features would actually benefit our business. The advice I would give to someone looking to get Bitrix24 up and running is to have someone on your team who's familiar with the technical aspects of setting it up. So, like I said, it's a great platform, but it was a little bit technical for our team, per se. So we ended up using it for a period of time, but looking for something that was less technical. So, I would say just make sure that you have someone who has that technicality or that technical know-how and skillset on your team so that you can maximize the features of Bitrix24.
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