# Compare Bitrix24 vs CallHub 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bitrix24 and CallHub based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113540-149279/Bitrix24-vs-CallHub --- # Bitrix24 vs CallHub Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bitrix24CallHub2/4 selected [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [CallHub](https://www.capterra.com/p/149279/CallHub/)[4.4 (248)](https://www.capterra.com/p/149279/CallHub/reviews/) [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price €61.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [983 reviews](#user-reviews) Positive 804 Neutral 120 Negative 59 [## CallHub](https://www.capterra.com/p/149279/CallHub/)[4.4 (248)](https://www.capterra.com/p/149279/CallHub/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [248 reviews](#user-reviews) Positive 219 Neutral 21 Negative 8 ## Summary * * * Key features rated by users Features selected based on 4,761 reviews from call center software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 67%Fit Missing features Feature ratings Call Center Management 4.0 Dashboard 3.9 Call Logging 3.9 Call Recording 4.1 Call Tracking NA 70%Fit Missing features Feature ratings Call Center Management 4.4 Dashboard 4.0 Call Logging 4.5 Call Recording 4.3 Call Tracking NA User satisfaction User satisfaction 4.2 User reviews[983](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of use 4.0 Functionality 4.3 Value for money 4.2 Customer support 4.0 User satisfaction 4.4 User reviews[248](https://www.capterra.com/p/149279/CallHub/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.3 Customer support 4.2 Price starts from Price starts from €61Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. Best for Political campaigns, nonprofits, advocacy groups, unions, educational institutions, churches, and businesses needing scalable outreach for voter engagement, fundraising, mobilization. ## User reviews Pros & cons SS Shenella S. Customer relations > "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) LR Larissa R. SRD LEAD > "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) AU Adrian U. CEO > "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925) GF George F. Volunteer Support Worker > "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806) RC Remy C. Director > "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) RK Raj K. Managing director > "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) Zaina K. Brokerage Operations Specialist > "We did not ultimately end up using this program and subscribing due to some technical errors with the program." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) MZ Mahe Z. Human Resource > "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) SS Shenella S. Customer relations > "Extensive options available for customization which helps make the software really a part of the business!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) CC Christopher C. CEO > "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538) ML Malachi L. Director of African Leadership Programs > "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193) AZ Ali Z. Zeyyun > "The CRM system is so full of bugs and nasty little details they havent even thought about." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) EB Ewa B. Marketing Team Lead > "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291) LR Larissa R. SRD LEAD > "We're experiencing an error with card merging that's been open for over a month." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AP Andy P. Director > "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729) JH Jamie H. Executive Vice President at FEVO > "This helps reduce the need for multiple platforms and keeps everything more connected." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480) Rashmi A. Graphic Designer > "Sometimes when internet is slow, it doesn't apply previous actions to it." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) RK Raj K. Managing director > "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) FD Francesco D. CEO > "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) Nonjabulo S. Marketing Officer > "However, the setup can be a little confusing, and it took me some time to get used to all the features." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) RR Roccini R. CSM > "The desktop version, I don't know if it was me, I can't seem to find the CRM portion." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) JB Jessica B. Digital Content Creator > "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. " [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349) Frank C. Independent Business Owner > "Not a value for the money." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) VR Verified Reviewer Content Team Lead > "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) KF Kathryn F. Administrative Assistant > "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695) LC Lukasz C. IT Specjalist > "Poorly developed very basic functions that issue the basis for work." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) VM Vinod M. Director of Global Operations > "The CRM, task management and chat functionality all work seamlessly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036) VR Verified Reviewer CDO > "Some of our clients don't like Hubspot, or find it too expensive." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317) AL Angou L. HR Manager > "It has seamless features that scheduling easy and efficient." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507) PC Pietro C. Project Manager > "Some features and functions are not elaborated and thought well." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) Amr E. Senior Scrum Master > "You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4794612) MT Mahendra T. CEO > "you are not providing a similar service like them!!!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296) LC Lukasz C. IT Specjalist > "Great flexibility in the programme and the ability to add your own functions to many modules." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) CM Cheryl M. Ceo > "Not the most user friendly interface found it complex at times" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177) Frank C. Independent Business Owner > "good collaboration amongst coworkers for project management." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) CS Cassidy S. Consulting Team Lead > "Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and centralization." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4717350) Domingo Antonio A. University average technician > "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952) Jeff C. Finance ManagerFinance Manager > "No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024) David W. CEO > "Bitrix24 is a comprehensive business solution that offers a wide range of features, including CRM, project management, customer support, and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4773640) Isdiana R. Mechanical Engineer > "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to integrate..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906) PM Petras M. CEO > "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223) Raul Antonio Z. Graduate > "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843) Delly S. Telemarketer > "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995) VR Verified Reviewer Quality System Manager > "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998) Saskia M. Senior Director Sales Marketing > "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952) MH Mohamed H. Marketing Manager > "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) BH Brian H. owner > "The support Waite time was the worst, took to long time" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015) Eileen J. Office Manager > "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347) TG Tembi G. Executive Director > "I feel as though Bitrix24 is not very user-friendly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6252484) CF Connor F. People and Culture Coordinator > "It keeps tasks in order, deadlines on track and team members aligned." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Tameem A. Property Consultant > "When the connection goes wrong, we can lose so many unsaved updates" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) Rausibell M. SVP of Marketing > "Sometimes the interface of a system is too complex in certain sections." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4800077) Paulo F. Finance > "Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6236274) Julio G. General Manager > "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) MS Martin S. Owner > "However, I found the learning curve for Bitrix24 to be quite steep, especially for beginners." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4788188) CF Connor F. People and Culture Coordinator > "Proven game changer tool for empowering team meetings to be more productive and professional." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Sarfaraz K. SEO Manager > "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) Jeff C. Finance ManagerFinance Manager > "Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024) MF Muhammad F. Manager > "It's mobile app functionality is quite limited." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332) Abel A. Agent > "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) SM Samuel M. General Manager and Head of Operations > "Instant messaging and live chat are the key features which I like using." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172) LAP Leslie Ann P. Real Estate Virtual Assistant > "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688) John G. Supply Chain Managing Officer > "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) Manish B. Digital Marketer | WordPress > "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Becky F. Software Developer > "There are a lot of predefined options in the projects section that may help any company with limited expertise manage day-to-day operations..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4745198) RB Rick B. Fachinformatiker > "Support wouldn't even help, they say that this feature is not included." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4793033) [View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/) DG David G. Organizing Director > "Additionally the built in tools like automated/manual texts and prerecorded voicemail are very..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6610258) JW Jabeen W. Assemble Ambassador > "The text function didn't work, people couldn't hear me when the phone was on speaker, you can't..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6665922) KC KIMBERLY C. CUSTOMER SERVICE SUPERVISOR > "This program covers all the features for our basic needs when it comes to customer's needs in the..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6237069) RON G. Broker Owner > "Credits were lost during the entire period when I was not actively using Callhub services." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___7067741) Francis N. Digital Makerting director > "Once set up, it reliably helps reach and engage large audiences efficiently." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6822747) FE Francesca E. Caller > "The way we cant add other options towards how the call went as well as how we must wait after..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6706775) MA Michael A. Sales > "I love the features it offers for tracking engagement and organizing everything efficiently." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6669153) BR Bob R. VP Marketing > "poor logic--many aspects make no sense such as someone texting to the callerid # they see and my..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6569126) AR Angela R. Administration > "It is cost friendly and I don’t have to lock into a contract, which is helpful because I use it..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6585344) OMB Orhan Mustafa B. Business Owner > "For example, a customer opened the call, hung up the call in the first 5 seconds and demands a..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6270516) EV Emiliano V. Caller > "The company I work for switched over to call hub from another service and it has been a much..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6722333) BP Brenda P. Digital System Specialist > "I don't believe I've disliked something about callhub but it could be nice to have integrated..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6465596) VR Verified Reviewer Union Representative > "The script and drop down menu's for how the calls went were amazing for recording results." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6672625) JT John T. Volunteer > "I can’t think of anything that I didn’t like about the program, it even made me aware of my..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6701532) EO Erico O. Treasurer > "I like the speed with which the autodialer works to communicate the campaigns to our membership." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6373410) DS Devin S. Campaign Manager > "Campaigns don’t save as drafts, making it difficult to leave a page and come back" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6570501) SB Sreerekha B. Volunteer > "Very good as it gives all the details about the calls that are being called and the quality of..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6737260) AH Abdullah H. Tech Lead > "Number process can be a little confusing with new 10DLC number requirements in the US." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6619013) SN Shireen N. Volunteer > "I liked the autodialing and the ability to save notes." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6740019) LY Lyndsey Y. Voter Calling > "Especially when on mobile it’s a lot of scrolling to just say there was no answer and get to the..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6755313) TC Travis C. Sales Rep. > "So far support staff have been very helpful and timely with their responses, I'm not always at my..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6398698) EO Erico O. Treasurer > "Uploading or editing Contact Lists can be difficult at times." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6373410) MK McKinley K. Consultant > "I've used CallHub to build events, raise money, and save time." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6368937) DG David G. Organizing Director > "It makes the process of setting up a new campaign arduous and as an admin it's a headache." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6610258) KS Karen S. Sales Enablement manager > "Facilitated my day-to-day work and kept all my information in one place." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6667231) SH Sarah H. National Campaigns and Volunteer Coordinator > "Calling numbers appear as spam and this cannot be removed in Australia." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6548843) NF Nancy F. Member leader > "I love it it gets done what’s needed and best of all it doesn’t disclose your real phone number." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6599266) KU Kaneera U. Volunteer > "A bit glitchy here and there, calls disconnecting or audio being very quiet." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6617072) EO Eniola O. Team lead > "The customer service is top notch and I was able to resolve the issue I had in minutes." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6566210) JB Jamaica B. Campaign caller > "The silence left me confused as to whether or not the technology was working and the ringing made..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6729004) RA Raymond A. Clergy > "It was very useful for a call campaign and it uses my own number." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6292879) Adleen C. Caller > "I found that it can be quite glitchy, and a few times it would freeze at awkward moments." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6643229) DD Daniella D. Volunteer > "You’re able to contact a large segment of your target population rather quickly." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6674155) AP Abel P. Principal > "Takes too long to autosend messages, only 45 mms per minute." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6569266) AR Alex R. Candidate > "Integrates well with Ecanvasser as an overall CRM function." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6252372) SD Shannon D. Staff nurse volunteer > "Could not view previous calls made after the call ended" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6743693) SS Sarah S. Coordinator > "Integrates well with CRMs such as nationbuilder." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6443334) Bill R. Managing Director > "The cost of adding team members to your account is a little pricey." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6346187) DS Drew S. Consultant > "The fast set up and quick customer service are major pros about CallHub." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6458559) NL Nicole L. Community Organizer > "well but I'm not sure if it's the browser or my computer." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6763940) KC Kyla C. Teacher > "The ability to provide and use a script was awesome, and it was very intuitive to use." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6697864) AI Amber I. Executive Assistant > "Previously i could chat with live agents, i hate how that is no longer an option" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6499050) NS Natasha S. Teacher > "Call hub, the best thing was to write notes about the conversation, how it went." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6710496) JR Jason R. Caretaker > "Sometimes the site glitches and removes me from campaigns" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6724692) SD Susan D. Financial agent > "Very comfortable being able to make calls from the quiet comfort of home." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6495961) AP Abel P. Principal > "Good for small elections but not good for congressional, countywide or statewide." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6569266) SW Secret W. Secretary > "It’s been good, the service serves its purpose, helping us to reach our goals" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6639798) KC Kyla C. Teacher > "I'm not sure what was showing up on the caller ID of the people I was calling, and I wasn't sure..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6697864) EO Eniola O. Team lead > "Their customer service agents are very explanatory and guide well." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6566210) LL Len L. Caller > "The app is not the best - on older phones, it can be difficult to get a smooth experience." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6676406) KG Kisha G. Customer service representative > "It doesn’t take formal training, you can just show somebody how to use it and they’ll be fine." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6600655) SQ Sunny Q. Caller > "The music in between calls is awful, it would be better if there was no music" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6721683) TT Tesicca T. Outreach Caller > "I have used it for multiple political campaigns and it is quite useful." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6645598) SD Sue D. Volunteer > "Most calls are "failed" or "no answer"." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6729853) DS Drew S. Consultant > "I needed a quick turn around time and was able to work with the team to get it!" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6458559) YM Yousaf M. Receptionist > "Script didn't show up properlyon my phone" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6677700) PL Peyton L. Phone Bank Manager > "It works a little better though the browser." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6610628) AMM Ann-Marie M. Caller > "Having to sign in and out was a bit frustrating." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6729423) LY Lyndsey Y. Voter Calling > "I loved how quick it was to switch between mobile and laptop calling." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6755313) DS Drew S. Consultant > "The platform isn’t as modern looking and easy to use as other platforms." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6458559) WS WAUQ S. Program Coordinator > "I like how Callhub guides you through different campaigns." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6499317) NF Nancy F. Member leader > "I don’t like that it doesn’t ring soo that makes it a little confusing." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6599266) BP Brenda P. Digital System Specialist > "I don't have any complains and organizers who are making calls say it is very nice to have this..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6465596) EM Erika M. Immigration justice organizer > "The notes part was a little difficult." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6614298) DD Daniella D. Volunteer > "CallHub is a great tool to use for outreach campaigns." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6674155) LE Lou E. Sr. Manager > "Time zones are tricky as their team is all over the place!" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6475575) SH Shanye H. Owner > "Love the way I am able to set up call dispositions, love how easy it is to set up." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6583019) SD Sue D. Volunteer > "The databases are out of date. " [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6729853) LL Len L. Caller > "I've used callhub for multiple campaigns, and it's been an overall smooth experience with no..." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6676406) KH Kali H. State Director > "Had some issues at first but I think it was something on my end not ch’s fault" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6374690) SH Shanye H. Owner > "Overall experience is great, using this will save me money with outbound calling campaigns" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6583019) OMB Orhan Mustafa B. Business Owner > "It is impossible to get an answer from the support." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6270516) DS Devin S. Campaign Manager > "Very user friendly for agents - easy to set up campaigns for admins and managers" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6570501) BR Bob R. VP Marketing > "Cost is too high" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6569126) GM Gloria M. digital org > "I think the applicacion overall is very manageable and people are quick to answer any questions" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6464117) SG Shannon G. Communications Specialist > "It's really hard for me to think of anything." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6445529) VP Vinusiya P. Research > "Making mass calls is more enjoyable with CallHub!" [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6744051) OMB Orhan Mustafa B. Business Owner > "This is an impossible mistake." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6270516) SG Shannon G. Communications Specialist > "CallHub is the best texting platform I've used." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6445529) JW Jabeen W. Assemble Ambassador > "Adequate but not the easiest app to use." [See full review](https://www.capterra.com/p/149279/CallHub/#Capterra___6665922) [View Reviews](https://www.capterra.com/p/149279/CallHub/reviews/) ## User interface 4.19 (983) [CallHub](https://www.capterra.com/p/149279/CallHub/) 4.41 (248) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Tracking 207 Important AI Copilot 150 Important AI Summarization 120 Important Bitrix24 Top features 36/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/113540/Bitrix24/#features) CallHub 31/47 - Activity Tracking - AI Copilot - AI Summarization - Alerts/Escalation - API - Auto-Dialer - Automated Responses - Automatic Call Distribution - Blended Call Center - Callback Scheduling - Call Center Management - Caller ID - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tagging - Call Tracking - Call Transcription - Call Transfer - Call Whispering - Chatbot - Chat/Messaging - Computer Telephony Integration - Contact Management - CRM - Dashboard - Generative AI - Inbound Call Center - Interaction Tracking - IVR - Manual Dialer - Monitoring - Multi-Channel Communication - Outbound Call Center - Performance Management - Predictive Dialer - Progressive Dialer - Queue Management - Reporting/Analytics - Sentiment Analysis - Surveys & Feedback - Third-Party Integrations - Voice Mail - Voice Recognition [See all features](https://www.capterra.com/p/149279/CallHub/#features) ### Recognition No recognitions have been awarded to Bitrix24 No recognitions have been awarded to CallHub ### Deployment & support Bitrix24 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos CallHub Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bitrix24 - By Bitrix - Located in United States - Founded in 1998 CallHub - By Gaglers - Located in United States - Founded in 2013 ## 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