# Compare Bitrix24 vs Karbon 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Karbon based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-156181/Bitrix24-vs-Karbon

---

# Bitrix24 vs Karbon Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Karbon2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.7 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [997 reviews](#user-reviews)

Positive

818

Neutral

120

Negative

59

[## Karbon](https://www.capterra.com/p/156181/Karbon/)[4.7 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [207 reviews](#user-reviews)

Positive

198

Neutral

5

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 15,809 reviews from task management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Resource Management

5.0

Commenting/Notes

4.6

Assignment Management

4.0

Workflow Management

4.1

Task Scheduling

4.4

63%Fit

Not enough reviews

Feature ratings

Resource Management

\--

Commenting/Notes

4.9

Assignment Management

\--

Workflow Management

4.5

Task Scheduling

4.6

User satisfaction

User satisfaction

4.2

User reviews[997](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.7

User reviews[207](https://www.capterra.com/p/156181/Karbon/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$59Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

Karbon is built for accounting firms and addresses the specific needs and challenges of modern accounting practices.

## User reviews

Pros & cons

RA

Ramadhan A.

AI Governance Graduate Officer

> "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RA

Ramadhan A.

AI Governance Graduate Officer

> "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay organized..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

Nurudeen O.

Business Outreach Analyst

> "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and communication."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

SB

Sifiso B.

Project Manager

> "Some users find the mobile app less intuitive than the desktop version."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

Nurudeen O.

Business Outreach Analyst

> "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Peter C.

Regional Director of Business Development

> "The user interface is confusing at first."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform is feature-rich and supports a wide range of business operations."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration...."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

Nurudeen O.

Business Outreach Analyst

> "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

RK

Raj K.

Managing director

> "It is also value for money, with good customer support (though sometimes a little slow)."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

VR

Verified Reviewer

Business development department

> "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

MM

Mahlape M.

Audit trainee

> "I like that i can use it for task allocation on a weekly basis to determine what ill be doing in a certain week..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015518)

TS

Tai S.

Client advisory lead

> "Not able to save documents to a portal that clients need to submit for bookkeeping and accounting for record..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7071686)

BBB

Basani Bestar B.

Internal Bookkeeper

> "The way it helps our customer to also upload documents using the link and how customer get the support through..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022438)

RC

Rajesh C.

President

> "Search sometimes need be very precise, loading big lists a bit slow, and the initial setup of the templates ask..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6859771)

PM

Penny M.

Bookkeeper BAS Agent

> "It helps to keep us all on track and to have a full picture of what is happening in the business and for our..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7017661)

IB

Irene B.

CEO

> "The interface is functional rather than delightful, and setup takes real time and follow-through from leadership."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7174772)

EB

Erinn B.

Client Service Specialist II

> "AI feature also allows you to get a bot of a tax return results in email form for the client."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6449818)

ZP

Ziggy P.

Principal

> "Sending emails can be patchy at times and slow at times and there are times when you're just sitting there..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7021846)

TN

Tanya N.

Executive Assistant

> "It also integrates well with tools like Xero and offers strong security and user access controls."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018422)

IB

Irene B.

CEO

> "What it did was remove our ability to kid ourselves."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7174772)

CM

Cameron M.

Principal Accountant

> "The way it brings structure to client communications and tasks makes day-to-day work far more efficient and..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015523)

DH

Daniel H.

Accountant

> "Time consuming - unable to delete a number of tasks at once is annying."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018398)

TN

Thato N.

Accountant

> "Karbon offers a robust suite of features that justify its pricing, especially for teams looking to streamline..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018589)

Ryan G.

Director

> "Honestly there's nothing that stands out to me right now, I can't imagine running my practice without it."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7104721)

ZP

Ziggy P.

Principal

> "The fact that all the files and documents are stored in one spot and they can sync with our Dropbox is awesome."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7021846)

DS

Dannielle S.

Accountant

> "No one could get me a trial version or order form which I found to be absurd. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6774953)

Larisa K.

Senior Consultant

> "We love the task and workflow management—it keeps all our client tasks well organised."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7092348)

VR

Verified Reviewer

Accountant

> "Very unprofessional to speaking to your clients from a Gmail account instead of your proper work email."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

PM

Pieter M.

Senior CIMA Trainee

> "Karbon really centralises a lot of things and also just makes filing and finding information way easier."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022413)

VR

Verified Reviewer

Accountant

> "A bit annoyed that there was no self-help signup and had to wait a week for a meeting."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

IB

Irene B.

CEO

> "They also keep developing the product, and some of the new functionality coming has me excited."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7174772)

VR

Verified Reviewer

Accountant

> "Extremely poorly trained consultants - cannot even assist with the basic problem soving."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

Ryan G.

Director

> "The Karbon crew are absolute legends and dedicated to helping you succeed too, support is amazing."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7104721)

TT

Thomas T.

Accountant

> "I wish the close process management was better."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6705423)

CM

Cameron M.

Principal Accountant

> "It really helps keep my team and clients on the same page."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015523)

DS

Dannielle S.

Accountant

> "I'm sure if there's ever a problem you won't be able to get any support for that"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6774953)

Nicola H.

Director

> "It's design is great and looks good on all my screens. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7095854)

FY

Frusquin Y.

Project Manager

> "There is too much clutter with the email settings functionality"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6010012)

PM

Pieter M.

Senior CIMA Trainee

> "In essence it manages my workflow way better than any other software I've used"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022413)

VR

Verified Reviewer

Accountant

> "Really time consuming and tiring experience."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6816849)

Larisa K.

Senior Consultant

> "Having a dedicated customer support person is also extremely helpful."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7092348)

FB

Faruk B.

Accountant

> "Bulk update features are very important but not available (unless you pay the $999 build fee package, which..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4616464)

PM

Pieter M.

Senior CIMA Trainee

> "I like the fact that is just makes my work life much easier in terms of efficiency and feeling in control."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7022413)

FB

Faruk B.

Accountant

> "The lack of integrations are (most notably, not integrating with Xero or XPM)."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4616464)

LC

Linh C.

Hybrid Senior Client Manager Practice Manager

> "Work flow allocation and work creation are good. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7020563)

PP

Peter P.

Partner - Accounting, Bookkeeping and Payroll

> "The biggest challenge with Karbon is the time it can take to learn the idiosyncrasies of the software."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___4668604)

ZP

Ziggy P.

Principal

> "They are constantly looking at new and better ways to make it more efficient for us"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7021846)

FB

Faruk B.

Accountant

> "Definitely not being able to independently bulk update tasks without having to pay."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4616464)

TN

Tanya N.

Executive Assistant

> "Their customer support team is always responsive and provides practical help when needed."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018422)

DT

David T.

CEO

> "Custom reporting is not great if you want to look at your whole database."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___4882791)

EB

Erinn B.

Client Service Specialist II

> "Being able to talk with coworkers on a work items and it all show in one place is great."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6449818)

TW

Tara W.

Director of Sales & Onboarding

> "It is quite expensive without many options to reduce fees"

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___4297963)

CM

Cameron M.

Principal Accountant

> "I love Karbon, it’s easily the best email and workflow management system on the market."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7015523)

VR

Verified Reviewer

Director

> "The Kanban/Task Management didn't work well for our company and the way we operate - I think it might work well..."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___2433446)

EB

Erinn B.

Client Service Specialist II

> "Karbon is great for keeping task in order in your "my week" tab."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6449818)

DA

Dominic A.

Director

> "A shame it has some good features, but there isn't anyone taking ownership of getting things done, so it makes..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___3284453)

MD

Max D.

Executive Director

> "It does practice/project management really well, but the best part of it is the people behind support and..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6737291)

AB

Alissa B.

CEO

> "We had asked to have contact emails imported and although they were provided for some reason they did not get..."

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___2770926)

LR

Lisa R.

Partner

> "The program is completely worth the cost, the functionality is amazing and this is before I'm even an expert at..."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___6707130)

CB

Carol B.

Accountant / Owner

> "Copy/paste features do not work well. "

[See full review](https://www.capterra.com/p/156181/Karbon/#GetApp___2864574)

JJ

Jenny J.

Director

> "I have received a lot of positive feedback from clients re the 'comment' feature."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7018424)

JK

Jeff K.

Accountant

> "Brutal - Do not buy this software. "

[See full review](https://www.capterra.com/p/156181/Karbon/#SoftwareAdvice___3210091)

Nicola H.

Director

> "It would be my number one practice tool."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7095854)

Andrew N.

Owner

> "Higher ups are not accessible. While they always solicit feedback, it never seems to get heard. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___2507559)

PM

Penny M.

Bookkeeper BAS Agent

> "I love that it keeps me and my team on track."

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___7017661)

Andrew N.

Owner

> "Todo list is frustrating for me. "

[See full review](https://www.capterra.com/p/156181/Karbon/#Capterra___2507559)

[View Reviews](https://www.capterra.com/p/156181/Karbon/reviews/)

## User interface

4.19 (997)

4.70 (207)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Bitrix24

Top features

36/38

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   API
-   Assignment Management
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Dashboard
-   Deadline Management
-   Dependency Tracking
-   Document Management
-   Drag & Drop
-   Email-to-Task Conversion
-   Gantt/Timeline View
-   Generative AI
-   Mobile Access
-   Prioritization
-   Project Planning
-   Project Templates
-   Project Tracking
-   Real-Time Notifications
-   Recurring Tasks
-   Reporting/Analytics
-   Resource Management
-   Search/Filter
-   Spreadsheet View
-   Sub-Task Management
-   Task Board View
-   Task Editing
-   Task Import
-   Task Progress Tracking
-   Task Scheduling
-   Task Tagging
-   Third-Party Integrations
-   Time Tracking
-   To-Do List
-   Workflow Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Karbon

31/38

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   API
-   Assignment Management
-   Calendar Management
-   Collaboration Tools
-   Commenting/Notes
-   Dashboard
-   Deadline Management
-   Dependency Tracking
-   Document Management
-   Drag & Drop
-   Email-to-Task Conversion
-   Gantt/Timeline View
-   Generative AI
-   Mobile Access
-   Prioritization
-   Project Planning
-   Project Templates
-   Project Tracking
-   Real-Time Notifications
-   Recurring Tasks
-   Reporting/Analytics
-   Resource Management
-   Search/Filter
-   Spreadsheet View
-   Sub-Task Management
-   Task Board View
-   Task Editing
-   Task Import
-   Task Progress Tracking
-   Task Scheduling
-   Task Tagging
-   Third-Party Integrations
-   Time Tracking
-   To-Do List
-   Workflow Management

[See all features](https://www.capterra.com/p/156181/Karbon/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

Karbon is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Karbon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Karbon

-   By Karbon
-   Located in United States
-   Founded in 2014

## Popular Comparisons

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vs

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4.0

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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4.0

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[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

vs

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$59/month

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4.5

Features

4.7

4.5

Ease of Use

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$69/month

Price

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4.3

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

vs

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$59/month

Price

$10/month

4.5

Features

4.6

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/156181-158833/Karbon-vs-ClickUp)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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$69/month

Price

$39/month

4.3

Features

4.3

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/113540-127994/Bitrix24-vs-Jobber)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

vs

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$59/month

Price

$5/month

4.5

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/156181-211559/Karbon-vs-Trello)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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$69/month

Price

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4.3

Features

4.4

4.0

Ease of Use

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[View full comparison](https://www.capterra.com/compare/113540-184581/Bitrix24-vs-Asana-PM)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

vs

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4.5

Features

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4.5

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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4.3

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4.0

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[View full comparison](https://www.capterra.com/compare/76113-113540/Wrike-vs-Bitrix24)

[Karbon](https://www.capterra.com/p/156181/Karbon/)[4.70 (207)](https://www.capterra.com/p/156181/Karbon/reviews/)

vs

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Features

4.3

4.5

Ease of Use

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