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Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.
Our customers are political parties, political organizations, political consultants, and non-profit and advocacy campaigns that want to efficiently and effectively manage all aspects of organizing.
Our confidence level will increase when the management recognize our effort. I personally felt proud when my management appreciated the effort by result measured by the Bitrix.
It is awful and the service is worse than the software. It was nothing like what was presented to me.
Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done and what's pending.
The CRM system is so full of bugs and nasty little details they havent even thought about. Their webmail is the worst ever thing I have seen.
Still, it is also the most effective at optimising such files and attaining the most appropriate performance in the quest for supposedly improved solutions for file quality management.
So after lead validation, the mail is sent after that follow-up begins then its success or failure. Everyday sales team have to work on this process but sad to say No reporting structure at all.
I like it has been a comprehensive and very reliable tool that has greatly contributed to the growth and success of my business.
Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating.
Amazing customer support. Very responsive to concerns and happy to make modifications on the fly to support the development of the app.
The clustering of houses into blocks is very frustrating. It seems that when I first started using Ecanvasser over a year ago that each house showed up separately on the map.
I liked the ability to doorknock and know what doors I have been to. The ability to customize the fields for questions and surveys was also an awesome tool during the 2019 provincial election.
The biggest problem of all is that sometimes (often), one must enlarge the screen massively in order to uncover "hidden" blocks of houses.
The technical ability of the software and the App are very broad. For my own personal campaign, it gives me a good tracking tool that helps keep my campaign moving.
Once you do find it, it can be incredibly frustrating to enter into the data. I also dislike that you have to press the confirm/check mark button to save any data you've entered into any field.
All of the interfaces are clean and I appreciate the ability to limit information people out in the field get. The real-time updates are a plus.
It was also difficult having a limit to the number of turfs we could draw/ the price going up for adding more canvassers to the system.
Tembi G.: Hi, my name is Tembi and I'm the Executive Director of the Young Musicians University, and I give Bitrix24 a rating of a four. Prior to Bitrix24, we were using Trello. The reason why we switched from Trello to Bitrix24 was to have more features, and also so our team can collaborate on projects and tasks within the platform. So, we decided to go with Bitrix24 for a couple of reasons. One was it integrated other things, like it also managed our marketing, and so we could tap into what we were doing in say our social media with our Facebook comments and different things, and it would also alert it and kind of keep it all in one central location. Then the other thing is honestly just for more features. So Bitrix does a lot of things, and that's one of the things that we loved about the platform, is that we are able to use so many different entities, such as task management, scheduling, booking, all in one platform, and so that was very, very helpful. So getting started with Bitrix24, it was slightly technical I have to say, but there's a lot of good help videos out there. But the platform itself can seem intimidating if you don't necessarily have technical skills, but once we were able to get everything streamlined and flowing, everything fell in place. So getting started was a little rocky for us just because of the different entities, and we had to choose what features would actually benefit our business. The advice I would give to someone looking to get Bitrix24 up and running is to have someone on your team who's familiar with the technical aspects of setting it up. So, like I said, it's a great platform, but it was a little bit technical for our team, per se. So we ended up using it for a period of time, but looking for something that was less technical. So, I would say just make sure that you have someone who has that technicality or that technical know-how and skillset on your team so that you can maximize the features of Bitrix24.
Cassie B.: I'm Cassie, I'm database administrator and design coordinator for a nonprofit. And I gave Ecanvasser a four out of five stars. We were using paper sheets and Google Drive when our organizers would go out and speak to people about voting and getting their census taken care of. And it was hard to get people's information back into the database. When we switched to NationBuilder, Ecanvasser was built into the database. And so whenever people would go out and do their canvassing, that information would get transferred back into our database almost automatically. We chose Ecanvasser because it integrates with our database NationBuilder. And so it was easy to make sure that if we made an update in one place, it was taking in both places. I was the lead in buying Ecanvasser. And I really liked my customer service rep and also my salesperson. They were not pushy, but they definitely helped me see that they were our best option, and they were quick on answering my questions, which I really appreciated. Onboarding was pretty easy for those of us in the organization who are already in the database. We had to include a lot of people who typically don't use our database in order for us to actually use Ecanvasser successfully. And so the process of getting the people who typically don't use technology in, that was a bit of a hurdle, but Ecanvasser, they sat down with us and we had a virtual training. And so we were able to get those people up and using. As far as getting our database into Ecanvasser, it was as easy as exporting a list out of NationBuilder. And five minutes later, and everything I needed was in Ecanvasser. I would definitely recommend Ecanvasser if it is able to easily integrate with your database. I tried to export to a different database, and that was kind of a struggle. One thing that the Ecanvasser doesn't have that I wish it did, and I wish I knew going into it was voter files, that's kind of the biggest part of why we needed this particular app, and the voter files were actually not included. So just make sure you have voter files that are clean, and a database that can accept it, and I think Ecanvasser's the way to go.
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