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Bitrix24 vs Ecanvasser: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 14,190 reviews from CRM users.
% Fit
Missing features
Feature ratings
Data Security
NA
Contact Management
4.4
Lead Management
4.5
Sales Pipeline Management
4.4
Reminders
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
Data Security
NA
Contact Management
1.0
Lead Management
NA
Sales Pipeline Management
NA
Reminders
NA
User satisfaction
4.2
User reviews937
Ease of use
4.0
Functionality
4.3
Value for money
4.2
Customer support
4.0
4.0
User reviews93
Ease of use
3.7
Functionality
3.7
Value for money
4.0
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.

Our customers are political parties, political organizations, political consultants, and non-profit and advocacy campaigns that want to efficiently and effectively manage all aspects of organizing.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-ec948261-622c-4049-b4aa-08dc8104a88c
Tembi Gray Google NUMBER G
Executive Director
4.0

Tembi G.: Hi, my name is Tembi and I'm the Executive Director of the Young Musicians University, and I give Bitrix24 a rating of a four. Prior to Bitrix24, we were using Trello. The reason why we switched from Trello to Bitrix24 was to have more features, and also so our team can collaborate on projects and tasks within the platform. So, we decided to go with Bitrix24 for a couple of reasons. One was it integrated other things, like it also managed our marketing, and so we could tap into what we were doing in say our social media with our Facebook comments and different things, and it would also alert it and kind of keep it all in one central location. Then the other thing is honestly just for more features. So Bitrix does a lot of things, and that's one of the things that we loved about the platform, is that we are able to use so many different entities, such as task management, scheduling, booking, all in one platform, and so that was very, very helpful. So getting started with Bitrix24, it was slightly technical I have to say, but there's a lot of good help videos out there. But the platform itself can seem intimidating if you don't necessarily have technical skills, but once we were able to get everything streamlined and flowing, everything fell in place. So getting started was a little rocky for us just because of the different entities, and we had to choose what features would actually benefit our business. The advice I would give to someone looking to get Bitrix24 up and running is to have someone on your team who's familiar with the technical aspects of setting it up. So, like I said, it's a great platform, but it was a little bit technical for our team, per se. So we ended up using it for a period of time, but looking for something that was less technical. So, I would say just make sure that you have someone who has that technicality or that technical know-how and skillset on your team so that you can maximize the features of Bitrix24.

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video-d5a12778-a863-444e-755d-08d87f8b69ee
Cassie B
Databsase Administrator
5.0

Cassie B.: I'm Cassie, I'm database administrator and design coordinator for a nonprofit. And I gave Ecanvasser a four out of five stars. We were using paper sheets and Google Drive when our organizers would go out and speak to people about voting and getting their census taken care of. And it was hard to get people's information back into the database. When we switched to NationBuilder, Ecanvasser was built into the database. And so whenever people would go out and do their canvassing, that information would get transferred back into our database almost automatically. We chose Ecanvasser because it integrates with our database NationBuilder. And so it was easy to make sure that if we made an update in one place, it was taking in both places. I was the lead in buying Ecanvasser. And I really liked my customer service rep and also my salesperson. They were not pushy, but they definitely helped me see that they were our best option, and they were quick on answering my questions, which I really appreciated. Onboarding was pretty easy for those of us in the organization who are already in the database. We had to include a lot of people who typically don't use our database in order for us to actually use Ecanvasser successfully. And so the process of getting the people who typically don't use technology in, that was a bit of a hurdle, but Ecanvasser, they sat down with us and we had a virtual training. And so we were able to get those people up and using. As far as getting our database into Ecanvasser, it was as easy as exporting a list out of NationBuilder. And five minutes later, and everything I needed was in Ecanvasser. I would definitely recommend Ecanvasser if it is able to easily integrate with your database. I tried to export to a different database, and that was kind of a struggle. One thing that the Ecanvasser doesn't have that I wish it did, and I wish I knew going into it was voter files, that's kind of the biggest part of why we needed this particular app, and the voter files were actually not included. So just make sure you have voter files that are clean, and a database that can accept it, and I think Ecanvasser's the way to go.

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User interface
113540 video thumbnail}
1 Video
156872 video thumbnail}
1 Video
113540
5 screenshots
156872
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Bitrix24

Top Features
33/37
  • Customer Journey Mapping
  • Data Security
  • Lead Scoring
  • Territory Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

Ecanvasser

13/37
Show CRM Software Features +
Bitrix24
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ecanvasser
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bitrix24
  • By Bitrix
  • Located in United States
  • Founded in 1998
Ecanvasser
  • By Ecanvasser
  • Located in Ireland
  • Founded in 2012
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