Bitrix24 vs Jotform: Which is a better fit?

Tembi G.: Hi, my name is Tembi and I'm the Executive Director of the Young Musicians University, and I give Bitrix24 a rating of a four. Prior to Bitrix24, we were using Trello. The reason why we switched from Trello to Bitrix24 was to have more features, and also so our team can collaborate on projects and tasks within the platform. So, we decided to go with Bitrix24 for a couple of reasons. One was it integrated other things, like it also managed our marketing, and so we could tap into what we were doing in say our social media with our Facebook comments and different things, and it would also alert it and kind of keep it all in one central location. Then the other thing is honestly just for more features. So Bitrix does a lot of things, and that's one of the things that we loved about the platform, is that we are able to use so many different entities, such as task management, scheduling, booking, all in one platform, and so that was very, very helpful. So getting started with Bitrix24, it was slightly technical I have to say, but there's a lot of good help videos out there. But the platform itself can seem intimidating if you don't necessarily have technical skills, but once we were able to get everything streamlined and flowing, everything fell in place. So getting started was a little rocky for us just because of the different entities, and we had to choose what features would actually benefit our business. The advice I would give to someone looking to get Bitrix24 up and running is to have someone on your team who's familiar with the technical aspects of setting it up. So, like I said, it's a great platform, but it was a little bit technical for our team, per se. So we ended up using it for a period of time, but looking for something that was less technical. So, I would say just make sure that you have someone who has that technicality or that technical know-how and skillset on your team so that you can maximize the features of Bitrix24.

Joseph H.: My name is Joseph. I work as a real estate analyst for a small company, under 10 employees. And then I would rate my experience with JotForm as a four out of five. Ultimately, what we use JotForm is responding to customer and tenant inquiries, to quickly take in their information and then respond to their requests or concerns in a timely and promptly manner. Without a doubt, some of the best features of JotForm are, number one, the customizability. So you can ultimately create the form for any need that I have, as a business, of capturing information quickly. And then secondly, it's really easy to implement. It took me probably 10 to 15 minutes to get the form created, put on our website, and then actively opt to begin capturing information. And then the last thing is it integrates really well via API with a variety of different automated services. Ultimately, you can set it up, then not have to touch it and just start receiving information after you get that automation completed. Overall, my experience with JotForm was really positive. I think one thing that I would like to see within JotForm is if there's a template library, so ultimately just a collaboration of different users combining different JotForm templates that would be readily available. And so instead of creating one-off templates for each different use that I have, if there's a pre-made set of templates that are commonly used across different customers, I think it would be really helpful to just have that readily available to go ahead and use instead of having to create a new one each time.