--- title: "Compare Bitrix24 vs HoneyBook 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare HoneyBook and Bitrix24 based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/113540-162588/Bitrix24-vs-HoneyBook" page_type: "comparison" language: "en" --- # HoneyBook vs Bitrix24 Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HoneyBookBitrix242/4 selected [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [## HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[4.7 (689)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting Price $36.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment Based on [689 reviews](#user-reviews) Positive 647 Neutral 24 Negative 18 [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [1,005 reviews](#user-reviews) Positive 826 Neutral 120 Negative 59 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Data Security 4.8 Contact Management 4.7 Activity Dashboard 4.6 Contact Database 4.6 Data Import/Export 4.6 68%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Activity Dashboard 3.4 Contact Database 4.5 Data Import/Export 4.1 User satisfaction User satisfaction 4.7 User reviews[689](https://www.capterra.com/p/162588/HoneyBook/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.6 Customer support 4.7 User satisfaction 4.2 User reviews[1,005](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of use 4.0 Functionality 4.3 Value for money 4.2 Customer support 4.0 Price starts from Price starts from $36Flat Rate, Per Month - Free version - Free trial Price starts from $69Flat Rate, Per Month - Free version - Free trial Best for Best for HoneyBook is used by event planners, photographers, designers, consultants, coaches, doulas, trainers, interior designers, marketers, social media managers, and creative professionals. Best for Businesses of all sizes across legal, retail, travel, real estate, and consulting industries. ## User reviews Pros & cons RP Ryan P. Graphic Designer > "My favorite thing about it is that You can manage the entire client journey from inquiry to contract to payment and delivery in one place." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102) JP Jodi P. Manager > "Instead of being able to quickly schedule a live support call and show the issue in real time, I had to type everything out in chat and wait..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7171375) JM Jon M. Financing > "HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578757) SB Sabre B. Systems Strategist > "I didn’t like how sometimes the payment processing wouldn’t work for some of my clients but it would work with others." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395) KK Kelvin K. Web Developer > "HoneyBook allocates robust project management capabilities which allows me to automate web development projects in real-time." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743857) JP Jodi P. Manager > "That creates confusion for the client immediately after they have paid." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7171375) AG Ashleie G. Maternal and early childhood systems analyst > "It’s easy to setup and receive payments, send and receive emails and contracts with my customers and rarely have I had any tech issues." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7147872) MM Mohammad M. Splunk System Administrator > "It fails to show changes made in my integrated Google Calendar on the calendar at the last minutes." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775331) DJ Daphnah J. Web Designer > "What I like most about HoneyBook is that you can have your scheduler, contracts, products and checkouts all in one platform." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6613382) NA Nicole A. Photography > "I couldn't keep the program due to the cost of it, it was out of my budget, there are a lot of features but for me as a freelancer, I was just..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6817834) AA Abby A. Fitness Coach > "I use it a lot and it save me the time of contacting clinets to remind them subscription renewing." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058695) ML Matthew L. Operations Manager > "The setup process is a bit tricky and unless you have familiarized yourself with template creation, pay someone to build your templates, or find a..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733) ANDREY V. CEO > "Generous starter plans that let you save money up front when starting a new business." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7031454) RM Ryan M. Owner > "It was limited in features so it was hard to use for scaling a service based business." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6737388) AJ Amy J. Owner > "I can easily brand my proposals, invoices, contracts, client portals, etc. " [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6662959) TD Tom D. Owner and Lead Photographer > "I found HoneyBook to be lacking in metric analysis and social media management." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6775805) LT Labidi T. IT Manager > "It also integrate well with other tool which helps create invoices with ease without much hassles." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6868672) RP Ryan P. Graphic Designer > "My least favorite thing is the price." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7113102) MP Marissa P. Executive Director > "Payments were easy to setup and it helped manage all the vendors and bands we book for our music festival." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7080111) KF Katelynn F. Digital Marketing Manager > "Price has increased to an amount that I personally find unreasonable, it's no longer worth the money." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526) CF Chris F. Manager > "A great CRM interface that makes it very easy to run your own books, contracts, client communication, and take payments." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6752787) AB Angela B. Owner > "Also, the payment deposits are the slowest on the market - days! If you use Square, you get the deposit the next day - same for all other CRMs. If..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6243031) Owen C. programmer > "It makes it easier for me to have all the detailed information about each project in one place and having my scheduling calendar makes all my work..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488) DG Desiree G. Peer support worker > "Cuatomer service was a little slow responding to a question i had." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787) VR Verified Reviewer Head Photographer and Owner > "It helped our Photography business with workflow and creating templates." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6882217) SP Scott P. Owner, manager > "The financial reports are not accurate." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6541428) Owen C. programmer > "It is an innovative tool where each function is unique and serves to have an improved organization of my work, in task management it is easy to..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6282488) BM Brandy M. Manager > "The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6476331) VC Vanessa C. Sales Manager > "It has any intuitive features rich interface that is very easy to navigate." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690) John S. Social Media Consultant > "Another potential issue with HoneyBook is its limited customization options. While the platform does provide users with a range of templates and..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4639115) ML Matthew L. Operations Manager > "The software has made our small business more efficient and allows us to focus on the clients, as we run a client based business, it is important..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733) Tess W. CEO/Founder > "An unsolicited internal situation occurred in which the staff at Honeybook was clearly at fault. As opposed to utilizing the philosophy of 'the..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051) Anthony R. finance and international business > "I manage the entire flow of information from my clients in a more organized way, controlling and monitoring each one, it allows me to be more agile..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6321686) MG Monche G. CEO > "I didn’t like that the pricing system was very high, especially for startup businesses" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6457709) CM Christian M. Facebook Ads Strategist > "Invoicing, contract signing and project tracking are made user-friendly by HoneyBook" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6735832) TB Tracy B. CEO > "Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939) Caroline B. Bachelor in Supply Chain Management > "I like it because I don't have to move between several applications to do my job, it has all the necessary tools to make my job more efficient, and..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6433762) TB Tracy B. CEO > "Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939) JR Julie R. CEO Owner > "I am currently exploring all the other features to enhance my overall customer experience." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7014539) TB Tracy B. CEO > "I once begged them to add non-gmail email and they told me their software was “not sophisticated” enough for me." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939) KF Katelynn F. Digital Marketing Manager > "Besides an unnecessary jump in price, it's been a positive experience with ease of use, clients have no issues navigating their files." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7058526) EC Elizabeth C. Owner/ Manager > "That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965072) PW Peggie W. Manager > "Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6636457) Tess W. CEO/Founder > "They went out of their way to offend me and as a privately-owned company, I guess they have it as a right, but I think the diverse demographic..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051) KW Kimb W. Owner > "It is advantageous when you deal the organization problems in a very correct and proper way thus there can be no disorganization at all" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743082) TB Tanya B. Owner/Paralegal > "I have used quite a few payment platforms but couldn't even send an invoice using this program." [See full review](https://www.capterra.com/p/162588/HoneyBook/#SoftwareAdvice___4868837) SB Sabre B. Systems Strategist > "It definitely was was to use when I started my entrepreneur journey" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7120395) NP Nicholas P. Owner > "Honeybook, although it technically allows this, has a glitch that combines the branding at the footer of a template document that is client-facing...." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3362986) DT Deja T. Operations Administrator > "I like the consistent updates and the ability to collaborate with peers." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672454) Victoria N. Creative Owner > "Sometimes editing things for a client when they don't like it is more difficult such as payment dates or legal terms if you include the contract..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3576482) MK Madeline K. Account Executive > "I like how comprehensive HoneyBook is in listing out contact details, project history, and communication points pertinent to specific clients of..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___5099918) KB Kitty B. CEO > "The only reason I stopped using it was that I was using wave accounting at the time and it was too much work to transfer the sales into it, I..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3506651) BT Bradley T. Website Consultant > "It's good for the user that wants everytning in one place and doesnt need to customize much." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6578225) SM Samuel M. Student > "the tech support behind them is very poor and sometimes find it difficult to efficiently manage my business." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3989044) DG Desiree G. Peer support worker > "The signature makes personal and businesses emails feel put together!" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787) Dheeraj U. Business Development Manager > "In comparison to other firms, the processing and quick deposit costs appear to be expensive." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4521770) VC Vanessa C. Sales Manager > "The interface is very easy to use and customize." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690) Louisa C. Customer Success Manager > "Not worth the cost, expensive compared to other software" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6469060) EE Elizabeth E. Vp Chief Publishing Officer > "My highlight is the fact that I can have everything that concerns a client all in one place." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6604290) AE Anisha E. Virtual Support Professional > "The only con I have found with Honeybook is the lack of a download feature for contracts and invoices after they've been executed." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3391283) AW Amber W. Lead IT Project Manager > "It was easy to setup." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7166617) JM Jocelyn M. Certified functional nutrition counselor > "Forms I uploaded for honeybook to place in system for me are not in the same format I sent them and are not user friendly for my clients." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3511200) Sarah D. CEO > "The pricing is very reasonable." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7138760) VP Vanessa P. CEO > "I've had some clients complain that it's not always easy to log in or to navigate the software." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4432165) GF Gregor F. Photographer > "All my business management relies on using this solution, it's accessible and reliable" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6763374) Dheeraj U. Business Development Manager > "Some of my clients find the email threads quite bothersome." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4521770) ML Matthew L. Operations Manager > "The desktop and mobile app add flexibility to what you can do with your business at home, in the office, or on the go." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6004733) Tess W. CEO/Founder > "Unfortunately, in almost 2023, this is one of the only companies in my professional experience I've ever experienced racial bias." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051) VR Verified Reviewer CEO and Lead Consultant > "It needs some improvements but overall it's a good tool for the money." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7092722) RH Rachel H. Photographer > "I don't care for the home page set up, sometimes notifications don't show for me or they clear before I've clicked them." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3773533) DG Desiree G. Peer support worker > "I really enjoyed the amount of creativity you can use to create your signature. " [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787) AL Alexandra L. Audio Producer > "I was overwhelmed by the amount of places I stored different components of my business - invoices, contracts, to-do lists, payment plans, the list..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___2850592) SB Sara B. Teacher > "I liked how I could set up my invoices and send them" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6548096) VR Verified Reviewer Interior Designer > "The purpose of Smart Files is kind of pointless if I have to keep customizing my own templates." [See full review](https://www.capterra.com/p/162588/HoneyBook/#GetApp___3792359) AJ Amy J. Owner > "It is such a life-saver for my business for so many parts of my client processes." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6662959) Anela M. CEO + Digital Product Creator + VA > "It takes a long time to get everything set up." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4120133) RA Rachel A. Lead Floral Designer > "It’s like having a part-time assistant, and that’s especially helpful in busy seasons." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6866938) TI Teri I. Owner > "The date field for smart files doesn't allow proper birth years." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3554315) Mai M. VP of Events > "I found the entire experience to be streamlined and incredibly user friendly." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7065985) JH Jane H. Director > "I wish I could have done more but there was a major stumbling block" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4477190) CF Chris F. Manager > "A great CRM interface that makes it very easy to run your own books, contracts, client communication, and take payments." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6752787) John S. Social Media Consultant > "Another potential issue with HoneyBook is its limited customization options. While the platform does provide users with a range of templates and..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4639115) VC Vanessa C. Sales Manager > "It has any intuitive features rich interface that is very easy to navigate." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690) TB Tracy B. CEO > "Extremely slow to create something, it freezes, slow to upload assets, not intuitive to use whatsoever, help docs are vague." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939) PW Peggie W. Manager > "Overall a great experience and is generally positive especially for freelancers and creative peeps that need more of an intuitive system for..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6636457) VP Vanessa P. CEO > "I've had some clients complain that it's not always easy to log in or to navigate the software." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4432165) Arif W. employee > "The user interface is clean and easy to navigate, and the platform offers a wide range of features including contract and invoice creation, task..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4531283) KK Kathryn K. Operations Manager > "It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3095611) SM Samuel M. Student > "it helps me efficiently manage my finances in my business, and its integration with other softwares that i use is quite good." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3989044) EC Elizabeth C. Owner/ Manager > "That it doesn't connect or integrate at all to my other primary platform I use on a regular and daily basis." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4965072) AV Asha V. Beauty Specialist > "It is very easy to use and successfully integrates with Gmail." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6405527) HC Hollowow C. Photographer > "It took me a while to navigate through all the different options." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___2861376) CB Chloe B. CEO > "The ease of use and the simple integration ability." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3513922) DG Desiree G. Peer support worker > "Cuatomer service was a little slow responding to a question i had." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6672787) BK Bridgette K. ceo > "The integration process is easy." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___3579571) BM Brandy M. Manager > "The customer service response time isn't as prompt and efficient as I hope; while they provide good answers, they don't respond quickly." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6476331) VC Vanessa C. Sales Manager > "It has any intuitive features rich interface that is very easy to navigate." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___7114690) Tess W. CEO/Founder > "An unsolicited internal situation occurred in which the staff at Honeybook was clearly at fault. As opposed to utilizing the philosophy of 'the..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4233051) KW Kimb W. Owner > "It is advantageous when you deal the organization problems in a very correct and proper way thus there can be no disorganization at all" [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___6743082) TB Tracy B. CEO > "Customer service is pass-the-buck and no phone number and call backs hours to days later…don’t bother calling on a Friday afternoon, and if u do..." [See full review](https://www.capterra.com/p/162588/HoneyBook/#Capterra___4514939) [View Reviews](https://www.capterra.com/p/162588/HoneyBook/reviews/) RA Ramadhan A. AI Governance Graduate Officer > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) LR Larissa R. SRD LEAD > "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RA Ramadhan A. AI Governance Graduate Officer > "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) AU Adrian U. CEO > "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925) Nurudeen O. Business Outreach Analyst > "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) RA Ramadhan A. AI Governance Graduate Officer > "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) SB Sifiso B. Project Manager > "Some users find the mobile app less intuitive than the desktop version." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890) SS Shenella S. Customer relations > "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) GF George F. Volunteer Support Worker > "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806) MZ Mahe Z. Human Resource > "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RC Remy C. Director > "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878) CC Christopher C. CEO > "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538) JH Jamie H. Executive Vice President at FEVO > "This helps reduce the need for multiple platforms and keeps everything more connected." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) RK Raj K. Managing director > "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) Zaina K. Brokerage Operations Specialist > "We did not ultimately end up using this program and subscribing due to some technical errors with the program." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299) Nurudeen O. Business Outreach Analyst > "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) LR Larissa R. SRD LEAD > "We're experiencing an error with card merging that's been open for over a month." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) RA Ramadhan A. AI Governance Graduate Officer > "The platform is feature-rich and supports a wide range of business operations." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) Peter C. Regional Director of Business Development > "The user interface is confusing at first." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961) SS Shenella S. Customer relations > "Extensive options available for customization which helps make the software really a part of the business!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) Rashmi A. Graphic Designer > "Sometimes when internet is slow, it doesn't apply previous actions to it." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) FD Francesco D. CEO > "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864) ML Malachi L. Director of African Leadership Programs > "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193) Nonjabulo S. Marketing Officer > "However, the setup can be a little confusing, and it took me some time to get used to all the features." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391) JB Jessica B. Digital Content Creator > "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349) RR Roccini R. CSM > "The desktop version, I don't know if it was me, I can't seem to find the CRM portion." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) AN Aviraj N. CSG Manager > "Being an SME, I have had the privilege of working with the product team and many clients for implementation." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945) AZ Ali Z. Zeyyun > "The CRM system is so full of bugs and nasty little details they havent even thought about." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) AL Angou L. HR Manager > "It has seamless features that scheduling easy and efficient." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507) PC Pietro C. Project Manager > "Some features and functions are not elaborated and thought well." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883) RK Raj K. Managing director > "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) VR Verified Reviewer Marketing Manager > "In the future, any issues were resolved very quickly, usually within an hour." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Frank C. Independent Business Owner > "Not a value for the money." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) Delly S. Telemarketer > "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995) BH Brian H. owner > "The support Waite time was the worst, took to long time" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015) CF Connor F. People and Culture Coordinator > "It keeps tasks in order, deadlines on track and team members aligned." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) AP Andy P. Director > "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) Tameem A. Property Consultant > "When the connection goes wrong, we can lose so many unsaved updates" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494) Nurudeen O. Business Outreach Analyst > "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) MT Mahendra T. CEO > "you are not providing a similar service like them!!!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296) EB Ewa B. Marketing Team Lead > "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291) Julio G. General Manager > "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) CF Connor F. People and Culture Coordinator > "Proven game changer tool for empowering team meetings to be more productive and professional." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Sarfaraz K. SEO Manager > "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) Abel A. Agent > "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) VM Vinod M. Director of Global Operations > "The CRM, task management and chat functionality all work seamlessly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036) LAP Leslie Ann P. Real Estate Virtual Assistant > "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688) John G. Supply Chain Managing Officer > "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) LC Lukasz C. IT Specjalist > "Poorly developed very basic functions that issue the basis for work." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) Manish B. Digital Marketer | WordPress > "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Rashmi A. Graphic Designer > "I like to use Betrix24 to get data of employees." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) Julio G. General Manager > "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) Frank C. Independent Business Owner > "good collaboration amongst coworkers for project management." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) VR Verified Reviewer CDO > "Some of our clients don't like Hubspot, or find it too expensive." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317) DL Deanna L. Freelancer > "Being able to communicate with employees easily and effectively and all together at once." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515711) Sarfaraz K. SEO Manager > "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) DAA David Arturo A. Estratega Inbound > "Being a platform that seeks to cover too many things, it does not make it clear what it is really good at and I did not manage to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___4652383) GE Garofi E. Sales Representative > "Bitrix24 is the most convenient project management and team collaboration platform." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6673804) Abel A. Agent > "what makes it less competitive with others is its high cost" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) CM Cheryl M. Ceo > "Not the most user friendly interface found it complex at times" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177) Ali A. Oilfield infrastructure Administrator > "It helps us to keep our project works very organized and perform all our duties within the timelines we have set." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5059439) Aman K. Researcher > "Some users find some features redundant, and the mobile functionality is not as robust as the desktop version." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4610910) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) CS Cassidy S. Consulting Team Lead > "Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4717350) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) SK Sumesh K. Freelancer > "Really a Pro-friendly application for the users who looks a different experience in Business Management Tools" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903) Peter C. Regional Director of Business Development > "The user interface is confusing at first." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961) RR Roccini R. CSM > "Very user-friendly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) SK Sumesh K. Freelancer > "The user experience and User Interface are really amazing" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Roman Y. Product Project Manager > "It's not easy to integrate with HTML static websites, you will require development." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4381886) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) BS Brenna S. Nurse Practitioner > "I can never seem to find documents i am told are in plain site." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2654188) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) Manish B. Digital Marketer | WordPress > "Bitrix24 website builder has a drag-and-drop interface that makes it easy to create a professional-looking website without any coding..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Raul Antonio Z. Graduate > "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AM Agnishwar M. Executive > "What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2844169) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) GN Gervais N. CEL > "It can be not easy to use, at the beginning." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3145019) John G. Supply Chain Managing Officer > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) JA Jan A. Founder > "A great and simple experience." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6646213) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) [View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/) ## User interface 4.73 (689) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) 4.20 (1,005) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important HoneyBook 17/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/162588/HoneyBook/#features) Bitrix24 Top features 32/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/113540/Bitrix24/#features) ### Recognition No recognitions have been awarded to HoneyBook Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support HoneyBook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Bitrix24 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details HoneyBook - By HoneyBook - Located in United States - Founded in 2013 Bitrix24 - By Bitrix24 - Located in United States - Founded in 1998 ## 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