# Compare Bitrix24 vs Poptin 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Poptin based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-165478/Bitrix24-vs-Poptin

---

# Bitrix24 vs Poptin Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Poptin2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Poptin](https://www.capterra.com/p/165478/Poptin/)[4.8 (345)](https://www.capterra.com/p/165478/Poptin/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [990 reviews](#user-reviews)

Positive

811

Neutral

120

Negative

59

[## Poptin](https://www.capterra.com/p/165478/Poptin/)[4.8 (345)](https://www.capterra.com/p/165478/Poptin/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [345 reviews](#user-reviews)

Positive

339

Neutral

5

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 1,862 reviews from online crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Contact Management

4.4

Task Management

4.4

Lead Management

4.5

Lead Capture

4.5

Reporting/Analytics

4.2

\--%Fit

Missing features

Feature ratings

Contact Management

NA

Task Management

NA

Lead Management

NA

Lead Capture

4.8

Reporting/Analytics

5.0

User satisfaction

User satisfaction

4.2

User reviews[990](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.8

User reviews[345](https://www.capterra.com/p/165478/Poptin/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.7

Customer support

4.9

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$25Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

Marketers, website owners, eCommerce websites, digital agencies, travel agents, education providers, health providers, online marketplaces, recruitment sites, legal services, financial advisors

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Nurudeen O.

Business Outreach Analyst

> "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

Nurudeen O.

Business Outreach Analyst

> "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Nurudeen O.

Business Outreach Analyst

> "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

VR

Verified Reviewer

Business development department

> "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Crystal R.

Marketing and Campaign Lead

> "Having clear, accessible data on impressions, conversions and performance has helped us make more informed..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7082417)

TH

Tom H.

Managing Director

> "It can be a bit fiddly and I found myself having to lurch over to my screen to try and visually see as the display..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7140981)

Crystal R.

Marketing and Campaign Lead

> "It’s become a valuable tool for growing and managing our email database, and the insights we get from the..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7082417)

RN

Reagan N.

Landing page Designer

> "The only issue I have is the mobile optimization, the pop-up on computer is the right size but on mobile phones..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6418673)

NS

Nicki S.

Senior Director of Digital Content

> "Also a plus for us is that, once you have the basic code in place on your website, a nontechnical staff member can..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7033479)

JM

Jon M.

Director

> "My least favorite thing about Poptin is it's inability to map form fields to SendGrid."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6813867)

TS

Tal S.

Manager

> "They packed many features in a single comfortable system, from which you can control many websites. And customer..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7026444)

JP

Jerry P.

DE

> "lack of proper bot detection or repeated user which cause of a lot of traffic"

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6835929)

RB

Rachael B.

digital marketer

> "It integrates smoothly with other tools, and the templates look professional and convert well."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7078772)

TL

Teresa L.

Marketing Officer

> "Contacts mixed with wrong form."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7057595)

SN

Santiago N.

Founder

> "They gave me the platform, and I was able to quickly integrate it with WordPress and intuitively generate the..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6831172)

MM

Mike M.

CTO

> "The designer tools can be a bit buggy, occasionally making fine-tuning pop-ups trickier than expected."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6810552)

TH

Tom H.

Managing Director

> "It only took me 10 minutes to get my first pop-up created and live on our website."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7140981)

RH

Ray H.

Clerk

> "Before was handy but it is frustrated to me when I found no pop up image to let people know my promotion without..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6584077)

RB

Rachael B.

digital marketer

> "Poptin feels like a tool that was built with real marketers and business owners in mind, and it delivers..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7078772)

ML

Maria L.

Owner

> "I was making my popup on my ipad and it wasn't working super well."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6785403)

NS

Nicki S.

Senior Director of Digital Content

> "We can create popups that really reflect our brand and control very precisely how and where they appear."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7033479)

CK

Cal K.

Developer

> "Waiting a day between email for support and no support over a weekend."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6357208)

EF

Elia F.

Owner

> "It saves me time, helps me improve conversions on my website, and makes communication with visitors much easier."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6887400)

CP

Cameron P.

Director

> "I have had issues setting up one of the opt ins and it is purely my lack of technical ability."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6279224)

TH

Tom H.

Managing Director

> "The templates are easy to customise and I liked that I could upload our brands fonts."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7140981)

AL

Anders L.

IT-Support and course development

> "I had some problems setting it up, but turns out that was a user error."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6184518)

JB

Jan B.

Co-owner

> "What impressed me most was how Poptin enabled us to implement a pop-up that is fully compliant with German..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7037191)

NM

Nomfundo M.

Marketer

> "It allows lots of adverts when data us turned on."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___3642954)

MS

Matthew S.

Owner

> "Honestly, the availability of customer support is one of the most important factors here. Plus, the pop-ups have a..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6320298)

VR

Verified Reviewer

CEO

> "sometimes it wouldn't work, not sure why but I would have to re-insert the link after a day."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___4561345)

TS

Tal S.

Manager

> "A Great service for lead generation, copliancy banners, user message and so on."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7026444)

CB

Chrissy B.

Computer Support Specialist

> "I get hung up sometimes on changing the effective dates of my designs"

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___3711398)

PP

Phuc P.

CEO

> "Very good experience with Poptin when I can use in first time set up and use it for my first campaign"

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7054218)

SG

Sudhanshu G.

Diector

> "If I capture lead directly on the Email Client, I am unable to figure out if an old lead has registered again."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___3308265)

MD

Martijn D.

Front-end developer

> "poptin is a stable extension for any app if you wish for more user engagement and use popups to get it"

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6609222)

RE

Rhodri E.

Dev

> "Some limitation in design and costs ramp up quickly."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___2954665)

NS

Nicki S.

Senior Director of Digital Content

> "A few days ago I needed to contact support for the first time; they responded promptly, found the source of the..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7033479)

GB

Gershon B.

director

> "the price is to much to high"

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___3568422)

SL

Suraj L.

Sr. Performance Marketing Manager

> "The tool provides plethora of options to creative slide-in and exit popup."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6460220)

PK

Pierre K.

CEO

> "maybe a tiny bit too much customization"

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___2983405)

Crystal R.

Marketing and Campaign Lead

> "The platform is reliable, easy to navigate, and has delivered real results for us."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7082417)

GP

Guilhem P.

Director

> "Sometimes, there are tiny bugs when you design the popup (like for example to pass a graphic element behind..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___2753402)

JP

Jerry P.

DE

> "User-friendly UI which allows non-tech user to setup"

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6835929)

EE

Emir E.

Marketeer

> "I didn't receive a notification when our client added us as an user and had to check myself if everything went..."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___2812172)

AB

Allistair B.

Design Director

> "Support team are super helpful and solved any problems with minimum fuss."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7066386)

AS

Avishai S.

freelance

> "design interface is a bit complicated for use"

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___2358300)

TL

Teresa L.

Marketing Officer

> "great it so easy to use the free version has all you need and easy to link to hubspot and website. "

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7057595)

GT

Geva T.

Marketing Manager

> "Warning about over-running/ conflicting pop-ups"

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___2372094)

MF

Michael F.

owner

> "I also really appreciate the fact that it integrates directly into Google Tag Manager."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___6832328)

MGnH

Mike Grønning H.

CEO

> "The prices is to high :-) - When you have a system that run on its own."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___2294144)

RH

Rob H.

e-Commerce Manager

> "The layout and code snippet is so easy to use with your website."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___7109376)

Tal L.

Manager Marketing

> "it has some bugs."

[See full review](https://www.capterra.com/p/165478/Poptin/#Capterra___2240064)

[View Reviews](https://www.capterra.com/p/165478/Poptin/reviews/)

## User interface

4.19 (990)

[Poptin](https://www.capterra.com/p/165478/Poptin/)

4.85 (345)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Bitrix24

Top features

45/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Calendar Sync
-   Campaign Management
-   Collaboration Tools
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Deal Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Gamification
-   Generative AI
-   Interaction Tracking
-   Internal Chat Integration
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Nurturing
-   Lead Qualification
-   Marketing Automation
-   Mobile Access
-   Opportunity Management
-   Performance Metrics
-   Pipeline Management
-   Prioritization
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Role-Based Permissions
-   Sales Reports
-   Sales Trend Analysis
-   Segmentation
-   Single Sign On
-   Social Media Integration
-   Softphone
-   Task Management
-   Territory Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Poptin

16/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Calendar Sync
-   Campaign Management
-   Collaboration Tools
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Deal Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Gamification
-   Generative AI
-   Interaction Tracking
-   Internal Chat Integration
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Nurturing
-   Lead Qualification
-   Marketing Automation
-   Mobile Access
-   Opportunity Management
-   Performance Metrics
-   Pipeline Management
-   Prioritization
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Role-Based Permissions
-   Sales Reports
-   Sales Trend Analysis
-   Segmentation
-   Single Sign On
-   Social Media Integration
-   Softphone
-   Task Management
-   Territory Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/165478/Poptin/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 1 Capterra Shortlist reports

Poptin is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Lead GenerationSoftware (2023) 

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Poptin

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Poptin

-   By Poptin
-   Located in Israel
-   Founded in 2017

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