Bitrix24 vs Zoho One: Which is a better fit?

Tembi G.: Hi, my name is Tembi and I'm the Executive Director of the Young Musicians University, and I give Bitrix24 a rating of a four. Prior to Bitrix24, we were using Trello. The reason why we switched from Trello to Bitrix24 was to have more features, and also so our team can collaborate on projects and tasks within the platform. So, we decided to go with Bitrix24 for a couple of reasons. One was it integrated other things, like it also managed our marketing, and so we could tap into what we were doing in say our social media with our Facebook comments and different things, and it would also alert it and kind of keep it all in one central location. Then the other thing is honestly just for more features. So Bitrix does a lot of things, and that's one of the things that we loved about the platform, is that we are able to use so many different entities, such as task management, scheduling, booking, all in one platform, and so that was very, very helpful. So getting started with Bitrix24, it was slightly technical I have to say, but there's a lot of good help videos out there. But the platform itself can seem intimidating if you don't necessarily have technical skills, but once we were able to get everything streamlined and flowing, everything fell in place. So getting started was a little rocky for us just because of the different entities, and we had to choose what features would actually benefit our business. The advice I would give to someone looking to get Bitrix24 up and running is to have someone on your team who's familiar with the technical aspects of setting it up. So, like I said, it's a great platform, but it was a little bit technical for our team, per se. So we ended up using it for a period of time, but looking for something that was less technical. So, I would say just make sure that you have someone who has that technicality or that technical know-how and skillset on your team so that you can maximize the features of Bitrix24.

Tembi G.: My name is Tembi, and I'm the director of the Young Musicians University, and that is an online music school for kids ages 4-18. We offer self-paced courses in various instruments, and I give Zoho One a five star rating. Before we tried Zoho One, we tried various platforms, but the one that we were leaning more towards was ClickUp. And ClickUp was just a way for our team members to connect, for us to have tasks and different things. But then we came across Zoho One, which offered so much more, and it was just a better choice for our company. The reasons why we ultimately went with Zoho One was because it was more so of an all-in-one solution for our business. And so everything as far as our different apps, everything basically integrated with one another, and we were able to just have more of a cohesiveness between our departments as well as enrollment and tasks and just project management and different things like that. So it's just an all-in-one solution that integrates really well. Zoho One was pretty easy as far as onboarding. They have a good team. They gave us a specialist. They assigned an individual as our, basically the person who walks us through onboarding, and so the process was really good. One of the things I really liked was that anytime I had a question, that they were pretty much available, and so that was a big plus for us as far as onboarding's concerned. The recommendation I have for someone considering Zoho One is to look at your end game. What is your end goal that you're trying to accomplish with your business? For ours, we are a virtual music school, and so we needed tools and apps that would manage a virtual space rather than an in-person. But look at your end goal and see what it is that you need, and then work from there and see if Zoho One would actually provide those resources for your business.