# Compare Bitrix24 vs Zoho One 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bitrix24 and Zoho One based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113540-166175/Bitrix24-vs-Zoho-One --- # Bitrix24 vs Zoho One Features and Cost Comparison Last updated April 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bitrix24Zoho One2/4 selected [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[4.1 (133)](https://www.capterra.com/p/166175/Zoho-One/reviews/) [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [989 reviews](#user-reviews) Positive 810 Neutral 120 Negative 59 [## Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[4.1 (133)](https://www.capterra.com/p/166175/Zoho-One/reviews/) Starting Price $45.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 3.8 Customer Service 3.6 Reviews Sentiment Based on [133 reviews](#user-reviews) Positive 105 Neutral 11 Negative 17 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 2,044 reviews from business management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Not enough reviews Feature ratings Real-Time Data NA Collaboration Tools 4.5 API 5.0 Accounting 4.0 Client Management 4.5 \--%Fit Missing features Not enough reviews Feature ratings Real-Time Data NA Collaboration Tools NA API \-- Accounting 3.4 Client Management 4.4 User satisfaction User satisfaction 4.2 User reviews[989](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of use 4.0 Functionality 4.3 Value for money 4.2 Customer support 4.0 User satisfaction 4.1 User reviews[133](https://www.capterra.com/p/166175/Zoho-One/reviews/) Ease of use 3.8 Functionality 4.3 Value for money 4.1 Customer support 3.6 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $45Flat Rate, Per Month - Free version - Free trial Best for Best for Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. Best for Zoho One is a best fit one-stop solution for small businesses, mid-sized enterprises, large corporations, non-profits, and public administrations. ## User reviews Pros & cons SS Shenella S. Customer relations > "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) LR Larissa R. SRD LEAD > "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) AU Adrian U. CEO > "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) RC Remy C. Director > "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878) Zaina K. Brokerage Operations Specialist > "We did not ultimately end up using this program and subscribing due to some technical errors with the program." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299) RK Raj K. Managing director > "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) GF George F. Volunteer Support Worker > "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806) MZ Mahe Z. Human Resource > "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) SS Shenella S. Customer relations > "Extensive options available for customization which helps make the software really a part of the business!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) CC Christopher C. CEO > "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538) ML Malachi L. Director of African Leadership Programs > "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193) AZ Ali Z. Zeyyun > "The CRM system is so full of bugs and nasty little details they havent even thought about." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) LR Larissa R. SRD LEAD > "We're experiencing an error with card merging that's been open for over a month." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) JH Jamie H. Executive Vice President at FEVO > "This helps reduce the need for multiple platforms and keeps everything more connected." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480) AP Andy P. Director > "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729) RK Raj K. Managing director > "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) Rashmi A. Graphic Designer > "Sometimes when internet is slow, it doesn't apply previous actions to it." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) FD Francesco D. CEO > "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) Nonjabulo S. Marketing Officer > "However, the setup can be a little confusing, and it took me some time to get used to all the features." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391) JB Jessica B. Digital Content Creator > "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. " [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349) RR Roccini R. CSM > "The desktop version, I don't know if it was me, I can't seem to find the CRM portion." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) VR Verified Reviewer Content Team Lead > "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) AN Aviraj N. CSG Manager > "Being an SME, I have had the privilege of working with the product team and many clients for implementation." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945) LC Lukasz C. IT Specjalist > "Poorly developed very basic functions that issue the basis for work." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) KF Kathryn F. Administrative Assistant > "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695) PC Pietro C. Project Manager > "Some features and functions are not elaborated and thought well." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883) VM Vinod M. Director of Global Operations > "The CRM, task management and chat functionality all work seamlessly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) AL Angou L. HR Manager > "It has seamless features that scheduling easy and efficient." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507) CM Cheryl M. Ceo > "Not the most user friendly interface found it complex at times" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) Jeff C. Finance ManagerFinance Manager > "No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024) Amr E. Senior Scrum Master > "You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4794612) Frank C. Independent Business Owner > "Not a value for the money." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) LC Lukasz C. IT Specjalist > "Great flexibility in the programme and the ability to add your own functions to many modules." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) Isdiana R. Mechanical Engineer > "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to integrate..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906) Domingo Antonio A. University average technician > "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952) Raul Antonio Z. Graduate > "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843) PM Petras M. CEO > "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223) VR Verified Reviewer Quality System Manager > "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998) VR Verified Reviewer Marketing Manager > "In the future, any issues were resolved very quickly, usually within an hour." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) MH Mohamed H. Marketing Manager > "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673) Delly S. Telemarketer > "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995) BH Brian H. owner > "The support Waite time was the worst, took to long time" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015) Saskia M. Senior Director Sales Marketing > "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952) Tameem A. Property Consultant > "When the connection goes wrong, we can lose so many unsaved updates" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) Rausibell M. SVP of Marketing > "Sometimes the interface of a system is too complex in certain sections." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4800077) Eileen J. Office Manager > "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347) MT Mahendra T. CEO > "you are not providing a similar service like them!!!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296) CF Connor F. People and Culture Coordinator > "It keeps tasks in order, deadlines on track and team members aligned." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Julio G. General Manager > "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) Sarfaraz K. SEO Manager > "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) MF Muhammad F. Manager > "It's mobile app functionality is quite limited." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332) EB Ewa B. Marketing Team Lead > "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) CF Connor F. People and Culture Coordinator > "Proven game changer tool for empowering team meetings to be more productive and professional." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) LAP Leslie Ann P. Real Estate Virtual Assistant > "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less secure..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688) Jeff C. Finance ManagerFinance Manager > "Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024) Manish B. Digital Marketer | WordPress > "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Abel A. Agent > "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) RB Rick B. Fachinformatiker > "Support wouldn't even help, they say that this feature is not included." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4793033) SM Samuel M. General Manager and Head of Operations > "Instant messaging and live chat are the key features which I like using." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172) Julio G. General Manager > "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) John G. Supply Chain Managing Officer > "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) VR Verified Reviewer CDO > "Some of our clients don't like Hubspot, or find it too expensive." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317) Rashmi A. Graphic Designer > "I like to use Betrix24 to get data of employees." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) Sarfaraz K. SEO Manager > "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) [View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/) MS Manish S. Business Software Specialist > "Instead of switching between multiple tools, I can manage CRM, finance, HR, and collaboration from a single..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7068373) KO Keith O. Project Manager > "They release updates with pointless features that no one needs, and then do nothing on the things their customers..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#SoftwareAdvice___7035143) Steve H. SVP of People and Operations > "I like that we can use a Zoho forms on our website's contact page and have it feed into Zoho Leads with the Lead..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7113436) DW Deborah W. CEO > "Event subscriptions are incomplete and inconsistent across modules." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7018395) Aditya J. Devops > "It includes apps for CRM, email, accounting, project management, HR, and more, so you don’t need separate tools." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7131958) Nikita V. Marketing Manager CRM > "If you have to go out of the way of the Zoho structure then the environment is tough to manipulate and requires..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6097335) Rene M. IT Manager > "As an IT manager overseeing offshore and US-based teams, I appreciate how Zoho One centralizes our tools,..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7067361) AJ Alan J. Managing Director > "The thing that makes Zoho One attractive may also be its weakness. With so many apps to learn, it can be a bit..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#GetApp___5052803) MS Manish S. Business Software Specialist > "I like having all business tools in one integrated platform, which saves time and cost." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7068373) Ayush S. Application Engineer > "support team is always evading you and end up leaving you in frustration." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6415746) MS Manish S. Business Software Specialist > "For example, CRM integrates well with invoicing, but setup requires effort." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7068373) KO Keith O. Project Manager > "Support is terrible and the whole thing is not at all intuitive." [See full review](https://www.capterra.com/p/166175/Zoho-One/#SoftwareAdvice___7035143) Steve H. SVP of People and Operations > "I added a private Distributor Resources section that is very useful for my distributors." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7113436) LB Les B. MD > "There is a chat on the app, but when you use it, you get the reply that they are unable to assist and that you..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#GetApp___4833540) RV Rahul V. IT and Cybersecurity Coordinator > "The fact that every module communicates to every other module meant we could deal with vendors and assets in a..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6843641) AJ Alan J. Managing Director > "It feels like everything we need is available but the time it's taking is becoming prohibitive. " [See full review](https://www.capterra.com/p/166175/Zoho-One/#GetApp___5052803) Aditya J. Devops > "The apps integrate smoothly, which makes daily work easier and saves time." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7131958) BR Brandon R. Director, Business Development > "Overall, my experience is a frustrating one." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6624497) MS Manish S. Business Software Specialist > "I like Zoho One because it brings almost everything a business needs into one place." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7068373) RC Rob C. CEO > "It has been horrible, it goes down we have lost weeks at a time trying to fix problems, lots of promises, little..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6176238) GM Gregory M. Director > "It also allows us to take plenty of notes and include all the information we need in each account." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6406909) LB Les B. MD > "e.g. "I cannot log in", a week later - \[sensitive content hidden\]" [See full review](https://www.capterra.com/p/166175/Zoho-One/#GetApp___4833540) Aditya J. Devops > "It’s also flexible and affordable, especially compared to using multiple separate tools." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7131958) VR Verified Reviewer Communications > "Because it has so many features, there are some that an organisation or individual will not need, but you would..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3747880) Steve H. SVP of People and Operations > "Incredible for the price." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___7113436) EA Ebrahim A. Owner > "Support - Every issue i had could not be solved by a consultant." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___5005745) NL Nick L. Account Manager > "Constantly getting access to new and/or updated tools" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6580458) FN Faisal N. Sales > "too many tabs so users might get confused in the beginning they should run a demo for their users." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3945207) RR Ryan R. Inspector > "Enough to get me by and make it a good experience for my business and worth the cost." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6680842) JB Jordanna B. Director > "There is no seamless way to transition between Zoho programs, like a centralized dashboard, and finding your way..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3463188) RV Rahul V. IT and Cybersecurity Coordinator > "Great value for what we pay." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6843641) SS Steve S. President > "Hard to come up with a con - I would have said in the Meeting (zoom like) software not having the blurred..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4522652) JM John M. Owner / Operator > "It was advertised as an "all-in-one" business solution that "seamlessly" integrates with all your business needs..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4663150) VR Verified Reviewer Consultant > "Internal integrations couldn't help me bring together everything in one place." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3582265) Ross E. General Manager > "Incredibly positive allowibg us to benefit from a range of software tools rather buying them all separately." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6033631) MS Mario S. Owner > "Otherwise you will resign." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6114318) MB Morgan B. Director of Operations > "We can visualize the information most helpful to make business decisions." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6193931) JM John M. Owner / Operator > "Long story short, the Zoho One and Zoho CRM software are full of bugs. " [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4663150) TZ Tom Z. CTO > "Happy users are the biggest reward for all those in IT - we achieved it!" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6579016) NP Nick P. CEO > "Nothing because after 15 hours of contacting support on all channels with premium support nothing works!" [See full review](https://www.capterra.com/p/166175/Zoho-One/#SoftwareAdvice___3706216) Nikita V. Marketing Manager CRM > "It is great if you start from scratch and develop your business processes in Zoho one." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6097335) VR Verified Reviewer Communications > "Paying for individual apps is even more expensive." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3747880) CS Claire S. Spiritual Mentor and Coach > "It is also useful to go to one dashboard for these apps, which I can arrange in a way that suits me, to manage the..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3551623) AA Al A. Manager > "Sometimes the app crashes." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4381452) KV Kevin V. Product manager > "Every piece of software can integrate with one another." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6031273) BF Betsy F. Owner > "I don't like that it takes a long time to set up. But this is key to flexibility. " [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3734617) VR Verified Reviewer owner > "Comes with alot of features and products" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4936322) SK Sanchit K. Co-founder > "The user interface to say the least and error handling is bad. If I want to change an app owner or service admin..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3413084) RC Rob C. CEO > "IT IS CHEAP, that is its only redeeming quality" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6176238) JM John M. Owner / Operator > "The software is full of bugs. " [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4663150) Prakash C. Manage your business with zoho one > "Zoho one provide many solution at one platform which an business need." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3729258) AI Aleksandar I. Managing Director > "Customer support is basically non-existent." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4166813) RM Radwa M. Product Manager > "CRM is great tool to mange sales process with artificial intelligent help and log all of activities and manage..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3018790) UA Umair A. Researcher > "Support is somehow not as good as compared to other solutions." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4474956) AD Allan D. Head of Information Security > "It's a great tool, I would happily deploy this in future workplaces" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___6175600) VR Verified Reviewer Founder and CEO > "I have found the interface to be lagging at time, with occasionally long load time when moving between products." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3296578) VR Verified Reviewer Founder and CEO > "Zoho One has allowed to continue using the products that "get it done" while integrating smoothly with each other..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3296578) JT Jordan T. COO > "The customer support is horrible." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3612204) JT Jordan T. COO > "I love that Zoho is constantly evolving and adding new functionality to its software." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3612204) VR Verified Reviewer Consultant > "They don't always solve your problem either." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3582265) Bart D. Owner View 360 Marketing > "It had some really great features but almost to much for a beginner." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3546196) Tim S. Managing director > "Zoho Flow (Zoho's answer to Zapier) goes someway to help integrate their apps, but still some apps just cannot be..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2739058) JB Jordanna B. Director > "Zoho One gives companies access to basically all Zoho programs which makes it an exceptional value if using more..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3463188) JM John M. Owner / Operator > "There's nothing "seamless" about it." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4663150) PB Patrik B. Software Engineer > "Uniquely advanced, great for a midsized business, or a company with at least a dozen users to hundreds of users...." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2895550) SK Sanchit K. Co-founder > "Assigning apps to users is a painful process" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3413084) Daniel N. CEO > "I use Zoho One and the tools to keep track of spent time on various projects, save all expenses, invoicing, CRM,..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2419077) SK Sanchit K. Co-founder > "Team doesn't respond on time and you have to follow up." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3413084) SS Steve S. President > "Workflows save time/effort and are very easy to create" [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___4522652) MS Myrna S. President > "My consultant wasn't thrilled with their offering to start with and this only made it worse." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3310165) RM Radwa M. Product Manager > "zoho people mange all hr tasks which make easy to track employee attendance and leaves and so much more." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3018790) PB Patrik B. Software Engineer > "Too expensive for small businesses," [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2895550) Alec Anton S. Lawyer > "To get the most out of it, you need to really design an ecosystem and utilise Zoho apps wherever possible." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3421924) Tim S. Managing director > "I have had responses within minutes and then other tickets I have had to chase for nearly a week to get a..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2739058) Alec S. Legal Investigator > "I can run my business according to a simple monthly fee and still offer clients everything from virtual meetings..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2839650) MS Myrna S. President > "unreliable with support as described above." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3310165) Tim S. Managing director > "years ago, I loved everything about the platform and loved the integrated nature of apps (books, expense,..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2739058) BS BALJIT S. Owner > "The support team is always evading you and end up leaving you in frustation." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2833428) VM Vincent M. C.E.O. > "I'm very satisfied, I'm very technical and have a lot of skills so doing some of the stuff that most people are..." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___3090119) BS BALJIT S. Owner > "The company has worst customer services." [See full review](https://www.capterra.com/p/166175/Zoho-One/#Capterra___2833428) [View Reviews](https://www.capterra.com/p/166175/Zoho-One/reviews/) ## User interface 4.19 (989) [Zoho One](https://www.capterra.com/p/166175/Zoho-One/) 4.14 (133) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Accounting 150 Important Activity Dashboard 120 Important Bitrix24 Top features 40/50 - Access Controls/Permissions - Accounting - Activity Dashboard - AI Copilot - API - Billing & Invoicing - Business Process Automation - Calendar Management - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Contact Management - CRM - Customizable Branding - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Electronic Payments - Employee Management - Financial Management - Generative AI - HR Management - Inventory Management - Marketing Automation - Mobile Access - Order Management - Payroll Management - Performance Metrics - Point of Sale (POS) - Productivity Tools - Project Management - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Reminders - Reporting & Statistics - Sales Automation - Scheduling - Supply Chain Management - Support Ticket Management - Task Management - Third-Party Integrations - Time & Expense Tracking - Time Off Management - Training Management [See all features](https://www.capterra.com/p/113540/Bitrix24/#features) Zoho One 29/50 - Access Controls/Permissions - Accounting - Activity Dashboard - AI Copilot - API - Billing & Invoicing - Business Process Automation - Calendar Management - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management - Contact Management - CRM - Customizable Branding - Customizable Fields - Customizable Templates - Data Import/Export - Document Management - Drag & Drop - Electronic Payments - Employee Management - Financial Management - Generative AI - HR Management - Inventory Management - Marketing Automation - Mobile Access - Order Management - Payroll Management - Performance Metrics - Point of Sale (POS) - Productivity Tools - Project Management - Purchase Order Management - Purchasing & Receiving - Quotes/Estimates - Real-Time Data - Reminders - Reporting & Statistics - Sales Automation - Scheduling - Supply Chain Management - Support Ticket Management - Task Management - Third-Party Integrations - Time & Expense Tracking - Time Off Management - Training Management [See all features](https://www.capterra.com/p/166175/Zoho-One/#features) ### Recognition No recognitions have been awarded to Bitrix24 Zoho One is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Bitrix24 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoho One Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bitrix24 - By Bitrix - Located in United States - Founded in 1998 Zoho One - By Zoho - Located in United States - Founded in 1996 ## 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