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Bitrix24 vs VipeCloud: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 14,174 reviews from CRM users.
% Fit
Missing features
Feature ratings
Data Security
NA
Contact Management
4.4
Lead Management
4.5
Sales Pipeline Management
4.4
Reminders
4.7
% Fit
Not enough reviews
Feature ratings
Data Security
--
Contact Management
4.8
Lead Management
4.8
Sales Pipeline Management
4.6
Reminders
5.0
User satisfaction
4.2
User reviews937
Ease of use
4.0
Functionality
4.3
Value for money
4.2
Customer support
4.0
4.9
User reviews162
Ease of use
4.4
Functionality
4.7
Value for money
4.8
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.

Customers of all shapes and sizes, from budding entrepreneurs to businesses with hundreds of sales people. If you're looking for a single, easy to use, and powerful solution try VipeCloud today.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-ec948261-622c-4049-b4aa-08dc8104a88c
Tembi Gray Google NUMBER G
Executive Director
4.0

Tembi G.: Hi, my name is Tembi and I'm the Executive Director of the Young Musicians University, and I give Bitrix24 a rating of a four. Prior to Bitrix24, we were using Trello. The reason why we switched from Trello to Bitrix24 was to have more features, and also so our team can collaborate on projects and tasks within the platform. So, we decided to go with Bitrix24 for a couple of reasons. One was it integrated other things, like it also managed our marketing, and so we could tap into what we were doing in say our social media with our Facebook comments and different things, and it would also alert it and kind of keep it all in one central location. Then the other thing is honestly just for more features. So Bitrix does a lot of things, and that's one of the things that we loved about the platform, is that we are able to use so many different entities, such as task management, scheduling, booking, all in one platform, and so that was very, very helpful. So getting started with Bitrix24, it was slightly technical I have to say, but there's a lot of good help videos out there. But the platform itself can seem intimidating if you don't necessarily have technical skills, but once we were able to get everything streamlined and flowing, everything fell in place. So getting started was a little rocky for us just because of the different entities, and we had to choose what features would actually benefit our business. The advice I would give to someone looking to get Bitrix24 up and running is to have someone on your team who's familiar with the technical aspects of setting it up. So, like I said, it's a great platform, but it was a little bit technical for our team, per se. So we ended up using it for a period of time, but looking for something that was less technical. So, I would say just make sure that you have someone who has that technicality or that technical know-how and skillset on your team so that you can maximize the features of Bitrix24.

How Capterra sources reviews
View all video reviews
Kelly S
CEO
5.0

Abhishek: My name is Abhishek. I'm an R&D scientist. I give Smartlook a five out of five. And for more reviews, click below. As a scientist, I have to use Smartlook to look at where users are clicking, where are they browsing, where they really do directing their attention to as far as browsing goes. What I like about Smartlook is the capability of looking up users in real time, and see where they click or where they direct their attention as far as browsing goes, and you can also see their locations. Another useful application for Smartlook is that you can easily use their filters in order to identify any applications that the users had entered. So, unfortunately, currently, Smartlook does not enable the capability for multi-device users. So I cannot switch from my mobile device to, let's say, a laptop, and seen real time where I left off from each device.

How Capterra sources reviews
View all video reviews
User interface
113540 video thumbnail}
1 Video
178044 video thumbnail}
1 Video
113540
5 screenshots
178044
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Bitrix24

33/37
  • Customer Journey Mapping
  • Data Security
  • Lead Scoring
  • Territory Management
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Campaign Management
  • Contact Management
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide CRM Software Features -

VipeCloud

Top Features
37/37
Show CRM Software Features +
Bitrix24
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
VipeCloud
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bitrix24
  • By Bitrix
  • Located in United States
  • Founded in 1998
VipeCloud
  • By VipeCloud
  • Located in United States
  • Founded in 2011
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