--- title: "Compare Bitrix24 vs Twilio 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Bitrix24 and Twilio based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/113540-180158/Bitrix24-vs-Twilio-Communications-Platform" page_type: "comparison" language: "en" --- # Bitrix24 vs Twilio Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bitrix24Twilio2/4 selected [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [1,005 reviews](#user-reviews) Positive 826 Neutral 120 Negative 59 [## Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price $0.01 Value-for-Money 4.2 Functionality 4.5 Ease of Use 4.1 Customer Service 4 Reviews Sentiment Based on [512 reviews](#user-reviews) Positive 450 Neutral 28 Negative 34 ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 68%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Activity Dashboard 3.4 Contact Database 4.5 Data Import/Export 4.1 \--%Fit Missing features Feature ratings Data Security NA Contact Management 4.0 Activity Dashboard NA Contact Database NA Data Import/Export NA User satisfaction User satisfaction 4.2 User reviews[1,005](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of use 4.0 Functionality 4.3 Value for money 4.2 Customer support 4.0 User satisfaction 4.4 User reviews[512](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Ease of use 4.1 Functionality 4.5 Value for money 4.2 Customer support 4.0 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $0.01Usage Based, Not provided by vendor - Free version - Free trial Best for Best for Businesses of all sizes across legal, retail, travel, real estate, and consulting industries. Best for Twilio is used by developers, contact centers, customer service departments, marketing teams, healthcare providers, customer loyalty teams, sales orgs and more in over 180 countries. ## User reviews Pros & cons RA Ramadhan A. AI Governance Graduate Officer > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) LR Larissa R. SRD LEAD > "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RA Ramadhan A. AI Governance Graduate Officer > "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) AU Adrian U. CEO > "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925) Nurudeen O. Business Outreach Analyst > "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) RA Ramadhan A. AI Governance Graduate Officer > "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) SB Sifiso B. Project Manager > "Some users find the mobile app less intuitive than the desktop version." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890) SS Shenella S. Customer relations > "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) GF George F. Volunteer Support Worker > "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806) MZ Mahe Z. Human Resource > "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RC Remy C. Director > "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878) CC Christopher C. CEO > "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538) JH Jamie H. Executive Vice President at FEVO > "This helps reduce the need for multiple platforms and keeps everything more connected." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) RK Raj K. Managing director > "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) Zaina K. Brokerage Operations Specialist > "We did not ultimately end up using this program and subscribing due to some technical errors with the program." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299) Nurudeen O. Business Outreach Analyst > "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) LR Larissa R. SRD LEAD > "We're experiencing an error with card merging that's been open for over a month." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) RA Ramadhan A. AI Governance Graduate Officer > "The platform is feature-rich and supports a wide range of business operations." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) Peter C. Regional Director of Business Development > "The user interface is confusing at first." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961) SS Shenella S. Customer relations > "Extensive options available for customization which helps make the software really a part of the business!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) Rashmi A. Graphic Designer > "Sometimes when internet is slow, it doesn't apply previous actions to it." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) FD Francesco D. CEO > "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864) ML Malachi L. Director of African Leadership Programs > "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193) Nonjabulo S. Marketing Officer > "However, the setup can be a little confusing, and it took me some time to get used to all the features." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391) JB Jessica B. Digital Content Creator > "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349) RR Roccini R. CSM > "The desktop version, I don't know if it was me, I can't seem to find the CRM portion." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) AN Aviraj N. CSG Manager > "Being an SME, I have had the privilege of working with the product team and many clients for implementation." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945) AZ Ali Z. Zeyyun > "The CRM system is so full of bugs and nasty little details they havent even thought about." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) AL Angou L. HR Manager > "It has seamless features that scheduling easy and efficient." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507) PC Pietro C. Project Manager > "Some features and functions are not elaborated and thought well." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883) RK Raj K. Managing director > "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) VR Verified Reviewer Marketing Manager > "In the future, any issues were resolved very quickly, usually within an hour." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Frank C. Independent Business Owner > "Not a value for the money." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) Delly S. Telemarketer > "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995) BH Brian H. owner > "The support Waite time was the worst, took to long time" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015) CF Connor F. People and Culture Coordinator > "It keeps tasks in order, deadlines on track and team members aligned." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) AP Andy P. Director > "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) Tameem A. Property Consultant > "When the connection goes wrong, we can lose so many unsaved updates" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494) Nurudeen O. Business Outreach Analyst > "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) MT Mahendra T. CEO > "you are not providing a similar service like them!!!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296) EB Ewa B. Marketing Team Lead > "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291) Julio G. General Manager > "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) CF Connor F. People and Culture Coordinator > "Proven game changer tool for empowering team meetings to be more productive and professional." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Sarfaraz K. SEO Manager > "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) Abel A. Agent > "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) VM Vinod M. Director of Global Operations > "The CRM, task management and chat functionality all work seamlessly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036) LAP Leslie Ann P. Real Estate Virtual Assistant > "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688) John G. Supply Chain Managing Officer > "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) LC Lukasz C. IT Specjalist > "Poorly developed very basic functions that issue the basis for work." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) Manish B. Digital Marketer | WordPress > "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Rashmi A. Graphic Designer > "I like to use Betrix24 to get data of employees." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) Julio G. General Manager > "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) Frank C. Independent Business Owner > "good collaboration amongst coworkers for project management." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) VR Verified Reviewer CDO > "Some of our clients don't like Hubspot, or find it too expensive." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317) DL Deanna L. Freelancer > "Being able to communicate with employees easily and effectively and all together at once." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515711) Sarfaraz K. SEO Manager > "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) DAA David Arturo A. Estratega Inbound > "Being a platform that seeks to cover too many things, it does not make it clear what it is really good at and I did not manage to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___4652383) GE Garofi E. Sales Representative > "Bitrix24 is the most convenient project management and team collaboration platform." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6673804) Abel A. Agent > "what makes it less competitive with others is its high cost" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) CM Cheryl M. Ceo > "Not the most user friendly interface found it complex at times" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177) Ali A. Oilfield infrastructure Administrator > "It helps us to keep our project works very organized and perform all our duties within the timelines we have set." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5059439) Aman K. Researcher > "Some users find some features redundant, and the mobile functionality is not as robust as the desktop version." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4610910) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) CS Cassidy S. Consulting Team Lead > "Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4717350) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) SK Sumesh K. Freelancer > "Really a Pro-friendly application for the users who looks a different experience in Business Management Tools" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903) Peter C. Regional Director of Business Development > "The user interface is confusing at first." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961) RR Roccini R. CSM > "Very user-friendly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) SK Sumesh K. Freelancer > "The user experience and User Interface are really amazing" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Roman Y. Product Project Manager > "It's not easy to integrate with HTML static websites, you will require development." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4381886) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) BS Brenna S. Nurse Practitioner > "I can never seem to find documents i am told are in plain site." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2654188) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) Manish B. Digital Marketer | WordPress > "Bitrix24 website builder has a drag-and-drop interface that makes it easy to create a professional-looking website without any coding..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Raul Antonio Z. Graduate > "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AM Agnishwar M. Executive > "What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2844169) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) GN Gervais N. CEL > "It can be not easy to use, at the beginning." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3145019) John G. Supply Chain Managing Officer > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) JA Jan A. Founder > "A great and simple experience." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6646213) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) [View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/) BB Bonnie B. Digital Systems Manager > "We do appreciate the ability to send mass texts out to our constituents and the ability to provide what they need quickly." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7173962) Muhammed A. Technical Project Manager > "However, our experience with the verification and compliance process was disappointing. Despite submitting the required business..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7187805) SS Shane S. CEO > "Twilio enabled quick and easy integration with my WordPress site to enable the notification of lead capture and form submissions." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6832103) VR Verified Reviewer Backend Developer > "A few parts of the setup were confusing at first, especially while configuring some API settings." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7147106) DS David S. Vice President > "Twilio is very powerful and allows me to not only send bulk emails but also text." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7074898) Muhammed A. Technical Project Manager > "The account verification and compliance process was the most frustrating part of our experience." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7187805) VR Verified Reviewer Software Engineer > "Anytime I have issues or questions with twilio development, I can easily reach out to the support and they will respond with solutions..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7082379) JC Jessica C. Customer service representative > "the amount of times there were issues receiving calls and or there were no calls coming in thru the lines without rebooting the system." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7040475) Andrew M. Owner > "An excellent developer platform for telephony communications, cheap and relatively easy to build no-code solutions" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7157141) MT Mario T. Admin > "They are charging me for services I never used and previously blocked, such as long-distance and regular calls." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___7024426) WS William S. Director > "Twilio provides API access so you have full control over all your call data" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6850543) BB Bonnie B. Digital Systems Manager > "It's also difficult to navigate the backend and find what you're looking for including billing." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7173962) Lydia L. Blow Mold Operator > "It allows us to collect our customer data and analyze them so as to achieve a better understanding of our customers at a more personal..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6025564) Muhammed A. Technical Project Manager > "This significantly delayed our project and made the onboarding process much more difficult than expected." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7187805) AS Arjan S. CEO > "The value for money is excellent, especially with the robust features for automating SMS and emails in India." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6593213) Eric T. Director, DX > "When Twilio goes down or there are issues with a number, it is on the "user" to figure out what is broken." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7086351) RA Rahman A. Marketing Specialist > "It’s helped us get to customers more quickly and more directly, especially when email is simply ignored." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6793859) MF Megan F. Owner Manager > "I do not like how hard it was to get our A2P registration set up and the back and forth with the support team, I don't like the cost on..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6649987) ZS Zoltan S. Developer > "The cost was very low compared to other options I saw and handled bulk API requests very well" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6625963) EP Emanuele P. Software Engineer > "It's really expensive for basic services, but unfortunately it's the only way to have everything integrated in one place" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7051415) James C. Director of Digital Marketing > "good platform for mass SMS blasts to reach a wide audience" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6583894) JS Josh S. IT Coordinator > "The configuration can be a little tedious getting the campaign and everything situated.. be prepared to configure it a couple of times." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6813991) VR Verified Reviewer Lead Egineer > "SMS sending is easy with multiple numbers with multiple countries" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6685305) JB Justin B. Manager > "For a company that markets itself as developer-friendly with seamless integration, their customer onboarding experience contradicts..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) VR Verified Reviewer Outreach Director > "For the kind of work I do, I am happy to have a resource that makes it possible, even if it feels difficult." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6865179) JB Justin B. Manager > "Meanwhile, my purchased toll-free number remained unusable, returning busy signals when called." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) Nikita V. Marketing Manager CRM > "Each sales managers operates in their own market and language, due to this setup many other tools were skipped and Twilio actually..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6356663) JB Justin B. Manager > "The lack of internal communication between support teams resulted in days of back-and-forth for what should have been a simple..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) VL Vinicius L. Software Engineer > "Twillio SMS sending stands out for it's efficiency." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6699580) VR Verified Reviewer CTO > "Overall, it feels more like a developer tax than a reliable communication platform." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7090660) VR Verified Reviewer CDO > "I like the company proposition, how there are tutorials and thorough documentation for everything that you will rarely talk to support..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6245197) MT Mario T. Admin > "Customer service is terrible; they don't understand that they have a responsibility for the options they give us." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___7024426) SG Steven G. Production Supervisor > "I wish it was a bit more stable, but the fact it allows hundreds of CCRs/CCAs/sales reps to be on calls simultaneously is a huge plus." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6000651) PG Paul G. Programmer > "Do not use this company for text messaging." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7047071) VR Verified Reviewer Senior Frontend Engineer. > "I find their customer service team very responsive to queries and inquiries and I love how Twilio has SDK's in my favorite programming..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6148613) MO Meghann O. Customer Success Manager > "Overall it feels like we're stuck using them because they integrate and have international numbers." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6575656) EF Ed F. Owner > "I like that Twillio integrates with my CRM" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6618704) VR Verified Reviewer CTO > "The worst part of Twilio is its support model." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7090660) CP Charlie P. Director > "Easy to customise the message content and deploy instantly." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6568341) PG Paul G. Programmer > "They wasted two months of development time for our company." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7047071) DB Diana B. Founder > "Everything works together quite nicely, and their pricing is quite good for what you get." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6659506) CM Clancy M. CEO > "They allowed our start up to get scammed via toll fraud then when we disputed the payment they abruptly paused our account a month..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6378498) Andrew B. Owner/ Operator > "You can get add-ons from GitHub, integrate into your website especially Shopify and answer calls with a number that you can bring with..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4983185) LC Luke C. CEO > "The Twilio console and services more broadly are highly unreliable." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6751311) AkG Ajay kumar G. Full Stack Developer > "Two things motivate me to use Twilio one is, compare to other SMS Platform it's very easy to get the payed API Key and and minimum of..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6109809) Tanya D. Head > "Being a global service provider based in the US, they do not take into account the time zone differences and the customer support..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___5063552) VR Verified Reviewer VP of Marketing > "Our devs like their clear docs." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6836673) BA Brent A. Lead Developer > "The process to get a verified campaign, brand, and messaging service is dismal despite even after 8 months of working with their new..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6123416) AG Adarsh G. Analyst > "the software offers a range of communication channels, including voice, SMS, and chat, making it a comprehensive solution for..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4632940) James C. Director of Digital Marketing > "not a ton of support and working with carriers can be tricky" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6583894) Efezino U. Managing Director & Software Developer > "Features: Twilio offers a range of advanced features, including tracking and analytics, voice recognition, and integration with other..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4333116) JB Justin B. Manager > "This experience makes me question their operational efficiency and customer-centric approach." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) Matthew K. Director of IT > "It works well, and is relatively inexpensive." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7018144) Muhammad Aamer K. full stack developer > "so the sms sent is from twilio's own username i do not know why is twilio not allowing to use a custom sender name in all countries but..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6090319) AM Aseel M. Account > "I benefited a lot from the application, as it provided me with many functions and capabilities that helped me greatly in performing the..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4792300) DB Diana B. Founder > "It can be very overwhelming to use if you're not an advanced A2P communications user." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6659506) Suzi L. Project Manager > "It also offers a variety of ways to get in touch, including phone, text, video, and electronic mail, so that each user's experience can..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4697335) VR Verified Reviewer COO > "There is no chat support for all customers (you have to pay for this support type in addition to the contracted service)." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___6165916) AM Aseel M. Account > "I found many advantages of making voice calls and sending text messages through the application and using them in the performance of..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4792300) GS Gaurav S. Director > "Not meant for Canada as 70% of outbound calls show as Spam to the receiver and causes loss of leads." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#SoftwareAdvice___6405062) Ahmed A. Founder, Biomedical Engineer & Data Scientist > "Twilio's platform also provides a variety of features such as call routing, message personalization, 2-way messaging, contact..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4496334) VR Verified Reviewer VP of Marketing > "You often feel ripped off, and pay for things you don't need." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6836673) FM FAUZIA M. Owner > "Easy to integrate with your setup." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6713914) AS Arjan S. CEO > "It took some time to fully grasp all the functionalities." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6593213) PX Phill X. Personal Trainer > "Great product, I use it to remind clients of appointments, send bulk messages as well as automated reminders to myself." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4351060) MA Mohamad A. manager > "charging without providing service , scam" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#SoftwareAdvice___6710380) AA Armando A. Marketing Manager > "Twilio is simply the most compatible SMS platform out there and basically a ''must-have'' for a lot of businesses." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6246537) EB Ewa B. Marketing Team Lead > "When having unstable internet connectivity,I find it difficult to make or receive phone calls with Twilio." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6287823) VR Verified Reviewer Marketing Consultant > "Their phone number rental and call fees are very reasonable too making it affordable for anyone to create a telecoms presence in almost..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4149613) VR Verified Reviewer CDO > "A lot of bureaucracy and long wait times are not suitable for businesses looking for a solution." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6245197) AA Anish A. Software Development Engineer > "We use Twilio to buy virtual numbers and connect with our customer support center which helps us save tons of time" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4752420) VR Verified Reviewer COO > "The ticket response time lasts an average of 24 hours. If it's an important issue your company will suffer the consequences." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___6165916) GD Geoffrey D. CEO > "Sending text messages, automating them with automation tools, getting a new phone number in a few clicks, all this is amazing." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) Marty W. Founder > "It is kind of a pain in the neck to set up." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6540913) DB Diana B. Founder > "The customer service is fairly good." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6659506) AD Anil D. Founder and lead consultant, tpm > "The product is on the way to universal acceptability and unstability, reliability are some concerns with scripting for communication,..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4424965) NR Nallely R. Data Technologies Martech Product Manager > "Good customer support and highly committed staff" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6795269) PN Pavan N. Vice President > "They can not open any pdf files you send them, yet they want proof." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6135956) Devendra Kumar S. Manager > "In addition, Twilio has allowed us to streamline our communication process, resulting in more efficient use of our resources." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4575842) SG Steven G. Production Supervisor > "It crashes a fair amount and we do have issues with it at times." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6000651) RB Roberto B. Creator Content > "The Twilio dashboard is very easy to use thanks to its intuitive interface, and they also offer a wide variety of communication..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4775438) GD Geoffrey D. CEO > "UX / UI are terrible, and it looks really technical." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) SS Shane S. CEO > "Twilio enabled quick and easy integration with my WordPress site to enable the notification of lead capture and form submissions." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6832103) MO Meghann O. Customer Success Manager > "Overall it feels like we're stuck using them because they integrate and have international numbers." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6575656) EF Ed F. Owner > "I like that Twillio integrates with my CRM" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6618704) MG Maud G. Digital Marketing & Communications Manager > "The integration function is cumbersome. " [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4163444) FM FAUZIA M. Owner > "Easy to integrate with your setup." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6713914) VR Verified Reviewer Solutions Manager > "The WA integration was pretty frustrating. " [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4991171) GD Geoffrey D. CEO > "Good integration with HighLevel." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) GD Geoffrey D. CEO > "I never saw a more complicated software." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___4452142) VR Verified Reviewer Outreach Director > "For the kind of work I do, I am happy to have a resource that makes it possible, even if it feels difficult." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6865179) EP Emanuele P. Software Engineer > "It's really expensive for basic services, but unfortunately it's the only way to have everything integrated in one place" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7051415) VR Verified Reviewer Analyst > "It is easy to install." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___3790848) JB Justin B. Manager > "For a company that markets itself as developer-friendly with seamless integration, their customer onboarding experience contradicts..." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___6791743) AM Alok M. Senior Backend Engineer > "Good UI and easy to understand" [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___3758484) MT Mario T. Admin > "Customer service is terrible; they don't understand that they have a responsibility for the options they give us." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#GetApp___7024426) MG Michael G. Product Director > "It's simple and it does its job well." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___3442592) VR Verified Reviewer CTO > "The worst part of Twilio is its support model." [See full review](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#Capterra___7090660) [View Reviews](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) ## User interface [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) 4.20 (1,005) 4.38 (512) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Bitrix24 Top features 32/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/113540/Bitrix24/#features) Twilio 6/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/180158/Twilio-Communications-Platform/#features) ### Recognition Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports No recognitions have been awarded to Twilio ### Deployment & support Bitrix24 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Twilio Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bitrix24 - By Bitrix24 - Located in United States - Founded in 1998 Twilio - By Twilio - Located in United States - Founded in 2008 ## Popular Comparisons [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $69/month Price $25/month 4.3 Features 4.4 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-113540/Salesforce-vs-Bitrix24) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.83 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) $0.0079 Price $29/month 4.5 Features 4.7 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155430-180158/SlickText-com-vs-Twilio-Communications-Platform) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $69/month Price $20/month 4.3 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113540-152373/Bitrix24-vs-HubSpot-CRM) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.47 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) $0.0079 Price $25/month 4.5 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145848-180158/Ez-Texting-vs-Twilio-Communications-Platform) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $69/month Price $14/month 4.3 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/113540-155928/Bitrix24-vs-Zoho-CRM) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/) $0.0079 Price $16/month 4.5 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153508-180158/Omnisend-vs-Twilio-Communications-Platform) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $69/month Price $7/year 4.3 Features 4.5 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/113540-204998/Bitrix24-vs-Bigin-by-Zoho-CRM) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[4.63 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) $0.0079 Price $20/month 4.5 Features 4.6 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/156699-180158/Klaviyo-vs-Twilio-Communications-Platform) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $69/month Price $50/month 4.3 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [ClickSend](https://www.capterra.com/p/175783/ClickSend/)[4.32 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/) $0.0079 Price $0.0226 4.5 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/175783-180158/ClickSend-vs-Twilio-Communications-Platform) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) $69/month Price $31.1/month 4.3 Features 4.2 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-135618/Bitrix24-vs-Odoo) [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[4.38 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) $0.0079 Price $29/month 4.5 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-180158/JustCall-vs-Twilio-Communications-Platform)