# Compare Bitrix24 vs Telegram 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bitrix24 and Telegram based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/113540-180347/Bitrix24-vs-Telegram --- # Bitrix24 vs Telegram Features and Cost Comparison Last updated April 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bitrix24Telegram2/4 selected [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,419)](https://www.capterra.com/p/180347/Telegram/reviews/) [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [990 reviews](#user-reviews) Positive 811 Neutral 120 Negative 59 [## Telegram](https://www.capterra.com/p/180347/Telegram/)[4.7 (6,419)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.3 Reviews Sentiment Based on [6,419 reviews](#user-reviews) Positive 6,140 Neutral 242 Negative 37 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 8,241 reviews from team communication software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Email Management 3.9 File Management 2.0 Project Management 4.3 Workflow Management 4.1 Real-Time Chat 4.6 \--%Fit Missing features Feature ratings Email Management NA File Management NA Project Management 4.7 Workflow Management NA Real-Time Chat 4.7 User satisfaction User satisfaction 4.2 User reviews[990](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of use 4.0 Functionality 4.3 Value for money 4.2 Customer support 4.0 User satisfaction 4.7 User reviews[6,419](https://www.capterra.com/p/180347/Telegram/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.3 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more. Best for Telegram can be used by businesses, small teams, and international users seeking secure communication. ## User reviews Pros & cons SS Shenella S. Customer relations > "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) LR Larissa R. SRD LEAD > "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) AU Adrian U. CEO > "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Nurudeen O. Business Outreach Analyst > "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) RC Remy C. Director > "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) RK Raj K. Managing director > "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) Zaina K. Brokerage Operations Specialist > "We did not ultimately end up using this program and subscribing due to some technical errors with the program." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299) MZ Mahe Z. Human Resource > "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) SS Shenella S. Customer relations > "Extensive options available for customization which helps make the software really a part of the business!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) GF George F. Volunteer Support Worker > "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806) ML Malachi L. Director of African Leadership Programs > "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) JH Jamie H. Executive Vice President at FEVO > "This helps reduce the need for multiple platforms and keeps everything more connected." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480) CC Christopher C. CEO > "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538) Nurudeen O. Business Outreach Analyst > "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) LR Larissa R. SRD LEAD > "We're experiencing an error with card merging that's been open for over a month." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RK Raj K. Managing director > "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) AP Andy P. Director > "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) Rashmi A. Graphic Designer > "Sometimes when internet is slow, it doesn't apply previous actions to it." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) FD Francesco D. CEO > "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864) JB Jessica B. Digital Content Creator > "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. " [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349) Nonjabulo S. Marketing Officer > "However, the setup can be a little confusing, and it took me some time to get used to all the features." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391) VR Verified Reviewer Content Team Lead > "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726) RR Roccini R. CSM > "The desktop version, I don't know if it was me, I can't seem to find the CRM portion." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) AN Aviraj N. CSG Manager > "Being an SME, I have had the privilege of working with the product team and many clients for implementation." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945) AZ Ali Z. Zeyyun > "The CRM system is so full of bugs and nasty little details they havent even thought about." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) KF Kathryn F. Administrative Assistant > "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695) LC Lukasz C. IT Specjalist > "Poorly developed very basic functions that issue the basis for work." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) VM Vinod M. Director of Global Operations > "The CRM, task management and chat functionality all work seamlessly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036) PC Pietro C. Project Manager > "Some features and functions are not elaborated and thought well." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883) AL Angou L. HR Manager > "It has seamless features that scheduling easy and efficient." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) CM Cheryl M. Ceo > "Not the most user friendly interface found it complex at times" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177) LC Lukasz C. IT Specjalist > "Great flexibility in the programme and the ability to add your own functions to many modules." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) Frank C. Independent Business Owner > "Not a value for the money." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) Domingo Antonio A. University average technician > "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952) Isdiana R. Mechanical Engineer > "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906) PM Petras M. CEO > "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223) Raul Antonio Z. Graduate > "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843) VR Verified Reviewer Marketing Manager > "In the future, any issues were resolved very quickly, usually within an hour." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) VR Verified Reviewer Quality System Manager > "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998) Delly S. Telemarketer > "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995) MH Mohamed H. Marketing Manager > "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673) Saskia M. Senior Director Sales Marketing > "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952) BH Brian H. owner > "The support Waite time was the worst, took to long time" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) Tameem A. Property Consultant > "When the connection goes wrong, we can lose so many unsaved updates" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494) Eileen J. Office Manager > "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347) MT Mahendra T. CEO > "you are not providing a similar service like them!!!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296) CF Connor F. People and Culture Coordinator > "It keeps tasks in order, deadlines on track and team members aligned." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Julio G. General Manager > "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) Sarfaraz K. SEO Manager > "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) Nurudeen O. Business Outreach Analyst > "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) MF Muhammad F. Manager > "It's mobile app functionality is quite limited." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) EB Ewa B. Marketing Team Lead > "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291) LAP Leslie Ann P. Real Estate Virtual Assistant > "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688) CF Connor F. People and Culture Coordinator > "Proven game changer tool for empowering team meetings to be more productive and professional." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Manish B. Digital Marketer | WordPress > "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Abel A. Agent > "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) Julio G. General Manager > "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) SM Samuel M. General Manager and Head of Operations > "Instant messaging and live chat are the key features which I like using." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172) VR Verified Reviewer CDO > "Some of our clients don't like Hubspot, or find it too expensive." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317) John G. Supply Chain Managing Officer > "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) Sarfaraz K. SEO Manager > "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) Rashmi A. Graphic Designer > "I like to use Betrix24 to get data of employees." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) VR Verified Reviewer Business development department > "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006) [View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/) Sven S. Prokurist > "I especially appreciate the large group features, channels, and the ability to share files easily, since these functions make Telegram more than just..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320) Adarsh D. Lawyer > "The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053118) OD Oleg D. PM > "The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7147322) JG Joonas G. Software Engineer > "One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201) AZ Augusto Z. Developer > "Works great for messaging and has features that really make communicating easier such as channels, threads and group topics" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051167) JM Jessieah M. Patient Specialist > "Finding out that your conversations are out in the open if the FEDS do get past this new ruling of allowing a back door to users encrypted data -..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6822980) Sven S. Prokurist > "I also like that conversations sync well across devices and that the app feels fast and lightweight, even when used frequently throughout the day." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320) MMJ Medina- Maldonado J. Graphic designer > "Con about telegram is that they can block user accounts without any reason, without any warning." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7135462) GAC Georges Attino C. Journaliste International Multimedia > "File sharing is simple and does not pose too many constraints, Features such as bots or automation also offer interesting possibilities" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7145334) NV Naveen V. Production Supervisor > "Public groups and channels can be exploited for spam, scams, or inappropriate content due to the platform's openness." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828029) DK Denis K. Translator, localizer > "I like most about Telegram that it’s free, stable, versatile and widespread service working as both desktop program and mobile app on any OS." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6859703) HA Hossam A. Broker > "The search needs to be improved, some channels and groups are allowed to join in one country and when I travel to another they are restricted and..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6318437) OD Oleg D. PM > "Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7147322) Nava B. Owner > "So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7100079) VJ Vera J. Self owned business > "Telegram has connected me to so many networks, people, easy access of informations, entertainment platforms, educational documents and I could..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6721390) Nazım S. manager > "I can watch live broadcasts, but something needs to be done about the sexually explicit content." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240) Yatra P. Omni Associate > "It is almost free and the quality of messages, shared photos and videos is unmatchable." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252) JG Joonas G. Software Engineer > "It feels also kinda risk to store al the data on the servers." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7051201) JH Jamie H. Executive Vice President at FEVO > "Telegram is a tool I use for quick communication, both internally and with external contacts when needed." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484) ENDURANCE O. IT system and Cloud Administrator > "Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366) DS Deisiane S. Analyst > "Its intuitive interface, together with the ability to send large files and create large-scale groups and channels, makes communication agile and..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6779523) RG Ravina G. Farming > "Telegram sometimes takes up a lot of storage, and sharing large files can be tricky." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661) AA Abby A. Fitness Coach > "Telegram is a new way to talk with clients by creating a channel for Direct message." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7062347) AP Absana P. Tier III Technician > "Customer support is also practically non-existent and takes long times." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7072846) VR Verified Reviewer Data analyst > "Fast, free, secure messaging with smooth interface, great group and channel features, cloud sync across devices" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7003093) CC Chris C. Project Manager > "The stigma of the app being used for groups that try to steal information or data does give it a bad reputation." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6851307) Breanna G. Program Director > "Great for professional team communication because it's encrypted.. Never encountered any bugs or issues." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7065996) MD Maryam D. Coordinator > "Telegram does not have video or phone conferencing options." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6868448) TW Taralee W. Agent manager > "Additionally, Telegram is ideal for hosting large online meetings, which makes it the perfect platform for prayer meetings and Bible studies." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451) Yatra P. Omni Associate > "I never used customer support and never faced any bugs or issues." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7095252) Archana B. Bi > "Rich features including large group cap, customizable themes/stickers." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751) BB Bronwyn B. Lab technician > "Sometimes the notifications dont come through for certain channles." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6858673) JH Jamie H. Executive Vice President at FEVO > "Group chats and file sharing are very convenient, especially when you need quick exchanges." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7119484) LS Ledio S. Waiter > "The less that i like is that you cant back up all your messagges and files, and Lack of End-to-End Encryption by Default" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996) TW Taralee W. Agent manager > "It doesn’t require a Gmail account for storage, and you can switch between devices without worrying about backups—your information stays intact." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6726451) MB Michael B. Self > "They are creating a space for innocent people to BE scammed by hackers claiming to be able to reverse bans." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486) Nishant T. Sr. Analyst > "Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded with..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6798749) Piotr M. Founder > "The platform's arbitrary and opaque moderation policies, especially when it comes to removing channels or restricting accounts without clear..." [See full review](https://www.capterra.com/p/180347/Telegram/#GetApp___6214894) CH Cylei H. Graphic Design > "It’s a great software for team communication and usually has no bugs and issues." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081600) Nazım S. manager > "There's a lot of sexually explicit content." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7081240) ENDURANCE O. IT system and Cloud Administrator > "I really enjoy using telegram, and it's the application I use most in my phone." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366) JP Jorge P. Engineering Technical > "As a user of Telegram, one aspect that I found less favorable was the lack of advanced privacy settings. While the app offers end-to-end encryption..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4846545) SM Sanaa M. Writer > "It is convenient to use and allows me to send chats, pictures, and videos with quick upload times and delivery." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6847283) VR Verified Reviewer Student Intern > "I didn't liked the notification system of telegram , because it failed to notify me of some important messages." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6701034) Portia A. Nurse > "It’s also useful for keeping in touch and joining communities with similar interests." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7150524) BA Brown A. Staff Nurse > "However they need to work on its security as it is a home for scammers." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855) LS Ledio S. Waiter > "A good app for chatting , secure app, perfect groups, public channels, file sharing, and automated bots." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6658996) VR Verified Reviewer communcation systems > "The lack of a built-in video calling feature was a drawback for me. While Telegram offered voice calling, the absence of video calling limited the..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4886319) JH Justinemike H. Self Services > "I liked to use this app, specially when contacting my family and friends their seems that this app are very easy to use, and also easy to send money..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6771292) RW Ray W. Marketing Manager > "There is an option for E2EE, but it's separate chat for each person, which isn't as great." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029) LW Levin W. Cashier > "What I like about telegram easy to use messaging is always top tier no bugs and issues great service pretty much" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7107177) MB Michael B. Self > "On October 24, 2024, in the middle of a conversation with my girlfriend (yes, my real-life in person girlfriend), I was automatically logged out of..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6589486) JK Jeff K. Copywriter > "Messages arrive super quickly, I can share all kinds of content, and there’s no blocking." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7015729) LS Leila S. Research scientist > "a lot of features and stickers are restricted for premium users only which is costly. " [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6473712) IT Isaiah T. Owner > "Telegram also makes it easy to download files and pictures previously shared in the chats, starting from the beginning of the chat, not when you join..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6753408) BB Braydon B. Small business owner > "The notifications that someone in my contacts is on telegram are very frequent and not usually very helpful." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6776339) Archana B. Bi > "Positive user experience with fast and reliable messaging, cloud storage and large file sharing capabilities." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6853751) AW Anderson W. Medical doctor > "Security is not really guarantee as it serves as home for scams" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6828707) PZ Phyo Z. Web Developer > "I like the most about Telegram because it is simple and easy to use, encryption privacy and security, can delete message both sender and receiver,..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099) EA Edson A. Gerente > "There is a lack of marketing promotion in Brazil so that more people know about the application." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6703795) Ornella T. Accounting Secretary > "What i like most about Telegram is the fact that heavy files can easily be shared and it equally has a good storage capacity." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6343193) BA Brown A. Staff Nurse > "It serve as a home for scammers" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6827855) Sven S. Prokurist > "elegram is extremely easy to use and offers a clean interface that makes messaging straightforward." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7133320) Kaushal B. Project engineer > "Telegram interface is not that good- telegram is crowded with scammers and illegal activity- does not support voice communication- does not offer..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4848311) YG Yassine G. Salesman > "I like the ability to search for groups that meet my needs, all I’ve been search I found it through telegram groups" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6797727) NvI Nagarajan vaidyanathan I. Human Resources / Document controller > "Privacy limited support from customer care, Telegram allows the creator and integration of third party bots which can be potential security risk" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4870889) ES Enish S. Project Manager > "Customizable themes, bots, and multi-device support further enhance the user experience." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6599358) RG Ravina G. Farming > "I find it a bit complicated at times." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7012661) RC Rutherford C. Graphic designer > "It is good I’m keeping messages,pictures, and files for a long time without anything wrong with their qualities" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6818759) Facundo A. Architecture student > "Compared to other alternatives, in my opinion, this is the most problematic option in terms of security, data protection and confidential..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4847877) RW Ray W. Marketing Manager > "File and photo sharing has a variety of upload and edit options, which is nice." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6788029) HW Heather W. Owner > "To me it’s a little shady like why would you need a second messaging app." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6690031) ENDURANCE O. IT system and Cloud Administrator > "Overall telegram is my.go to app for anything social and communication." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7053366) AM Ahmed M. Land Surveyor > "There are no negatives except voice calls, as my experience with them was not good." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6328336) MMJ Medina- Maldonado J. Graphic designer > "It delivers messages on time." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___7135462) CA Cleiton A. Gerente > "Not very popular in some regions which can limit contacts, weak in audio and video tools, has a lot to improve" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6132808) PZ Phyo Z. Web Developer > "I can easily clean my storage usage and can link multiple devices." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6801099) YN Yohane N. Program Coordinator > "It consumes a lot of data too" [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6346635) RA Rachel A. Learning and Development Consultant > "Telegram facilitates communication across my community in a consistent and engaging way. Where my community has different devices and messages are..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___6106106) VR Verified Reviewer Owner/Operator > "I briefly got locked outta my telegram account and had to get in contact with their customer support team to get access again, i thought the response..." [See full review](https://www.capterra.com/p/180347/Telegram/#Capterra___4995610) [View Reviews](https://www.capterra.com/p/180347/Telegram/reviews/) ## User interface 4.19 (990) [Telegram](https://www.capterra.com/p/180347/Telegram/) 4.66 (6,419) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity/News Feed 120 Important Bitrix24 Top features 36/38 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - API - Audio Calls - Calendar Management - Calendar Sync - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Data Import/Export - Discussions/Forums - Document Management - Drag & Drop - Email Management - File Management - File Sharing - Generative AI - Meeting Management - @mentions - Mobile Access - Progress Tracking - Project Management - Real-Time Chat - Real-Time Updates - Reminders - Reporting & Statistics - Search/Filter - Single Sign On - Surveys & Feedback - Task Management - Third-Party Integrations - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/113540/Bitrix24/#features) Telegram 13/38 - Access Controls/Permissions - Activity Dashboard - Activity/News Feed - AI Copilot - Alerts/Notifications - API - Audio Calls - Calendar Management - Calendar Sync - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Branding - Data Import/Export - Discussions/Forums - Document Management - Drag & Drop - Email Management - File Management - File Sharing - Generative AI - Meeting Management - @mentions - Mobile Access - Progress Tracking - Project Management - Real-Time Chat - Real-Time Updates - Reminders - Reporting & Statistics - Search/Filter - Single Sign On - Surveys & Feedback - Task Management - Third-Party Integrations - Video Conferencing - Workflow Management [See all features](https://www.capterra.com/p/180347/Telegram/#features) ### Recognition No recognitions have been awarded to Bitrix24 Telegram is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Bitrix24 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Telegram Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bitrix24 - By Bitrix - Located in United States - Founded in 1998 Telegram - By Telegram Messenger - Located in United Arab Emirates - Founded in ## Popular Comparisons 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