--- title: "Compare Bitrix24 vs Dialpad 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Bitrix24 and Dialpad based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/113540-190976/Bitrix24-vs-Dialpad-Sell" page_type: "comparison" language: "en" --- # Bitrix24 vs Dialpad Features and Cost Comparison Last updated September 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bitrix24Dialpad2/4 selected [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) [## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $69.00/month Value-for-Money 4.2 Functionality 4.3 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [1,005 reviews](#user-reviews) Positive 826 Neutral 120 Negative 59 [## Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.2 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting Price $27.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4 Reviews Sentiment Based on [570 reviews](#user-reviews) Positive 466 Neutral 53 Negative 51 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Ultatel Cloud Business Phone System 4.7 (41) * * * Starting Price $18.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### 3CX 4.4 (468) * * * Starting Price $350.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 13,596 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 68%Fit Missing features Feature ratings Data Security NA Contact Management 4.4 Activity Dashboard 3.4 Contact Database 4.5 Data Import/Export 4.1 \--%Fit Missing features Feature ratings Data Security NA Contact Management 3.9 Activity Dashboard NA Contact Database NA Data Import/Export NA User satisfaction User satisfaction 4.2 User reviews[1,005](https://www.capterra.com/p/113540/Bitrix24/reviews/) Ease of use 4.0 Functionality 4.3 Value for money 4.2 Customer support 4.0 User satisfaction 4.2 User reviews[570](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.0 Price starts from Price starts from $69Flat Rate, Per Month - Free version - Free trial Price starts from $27Per User, Per Month - Free version - Free trial Best for Best for Businesses of all sizes across legal, retail, travel, real estate, and consulting industries. Best for Mid-market and enterprise organizations modernizing CX, IT, CX, and revenue leaders replacing fragmented voice, chat, and support tools with one AI-native platform built for Agentic AI at scale. ## User reviews Pros & cons RA Ramadhan A. AI Governance Graduate Officer > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) LR Larissa R. SRD LEAD > "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RA Ramadhan A. AI Governance Graduate Officer > "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) AU Adrian U. CEO > "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925) Nurudeen O. Business Outreach Analyst > "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) RA Ramadhan A. AI Governance Graduate Officer > "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) SB Sifiso B. Project Manager > "Some users find the mobile app less intuitive than the desktop version." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890) SS Shenella S. Customer relations > "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) GF George F. Volunteer Support Worker > "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806) MZ Mahe Z. Human Resource > "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) RC Remy C. Director > "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878) CC Christopher C. CEO > "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538) JH Jamie H. Executive Vice President at FEVO > "This helps reduce the need for multiple platforms and keeps everything more connected." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) RK Raj K. Managing director > "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) Zaina K. Brokerage Operations Specialist > "We did not ultimately end up using this program and subscribing due to some technical errors with the program." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299) Nurudeen O. Business Outreach Analyst > "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) LR Larissa R. SRD LEAD > "We're experiencing an error with card merging that's been open for over a month." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) RA Ramadhan A. AI Governance Graduate Officer > "The platform is feature-rich and supports a wide range of business operations." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938) Peter C. Regional Director of Business Development > "The user interface is confusing at first." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961) SS Shenella S. Customer relations > "Extensive options available for customization which helps make the software really a part of the business!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) Rashmi A. Graphic Designer > "Sometimes when internet is slow, it doesn't apply previous actions to it." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) FD Francesco D. CEO > "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864) ML Malachi L. Director of African Leadership Programs > "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193) Nonjabulo S. Marketing Officer > "However, the setup can be a little confusing, and it took me some time to get used to all the features." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391) JB Jessica B. Digital Content Creator > "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349) RR Roccini R. CSM > "The desktop version, I don't know if it was me, I can't seem to find the CRM portion." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) AN Aviraj N. CSG Manager > "Being an SME, I have had the privilege of working with the product team and many clients for implementation." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945) AZ Ali Z. Zeyyun > "The CRM system is so full of bugs and nasty little details they havent even thought about." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) AL Angou L. HR Manager > "It has seamless features that scheduling easy and efficient." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507) PC Pietro C. Project Manager > "Some features and functions are not elaborated and thought well." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883) RK Raj K. Managing director > "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) VR Verified Reviewer Marketing Manager > "In the future, any issues were resolved very quickly, usually within an hour." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Frank C. Independent Business Owner > "Not a value for the money." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) Delly S. Telemarketer > "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995) BH Brian H. owner > "The support Waite time was the worst, took to long time" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015) CF Connor F. People and Culture Coordinator > "It keeps tasks in order, deadlines on track and team members aligned." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) AP Andy P. Director > "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) Tameem A. Property Consultant > "When the connection goes wrong, we can lose so many unsaved updates" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494) Nurudeen O. Business Outreach Analyst > "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) MT Mahendra T. CEO > "you are not providing a similar service like them!!!" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296) EB Ewa B. Marketing Team Lead > "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291) Julio G. General Manager > "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) CF Connor F. People and Culture Coordinator > "Proven game changer tool for empowering team meetings to be more productive and professional." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544) Sarfaraz K. SEO Manager > "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) Abel A. Agent > "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) VM Vinod M. Director of Global Operations > "The CRM, task management and chat functionality all work seamlessly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036) LAP Leslie Ann P. Real Estate Virtual Assistant > "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688) John G. Supply Chain Managing Officer > "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) LC Lukasz C. IT Specjalist > "Poorly developed very basic functions that issue the basis for work." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) Manish B. Digital Marketer | WordPress > "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Rashmi A. Graphic Designer > "I like to use Betrix24 to get data of employees." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158) Julio G. General Manager > "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315) Frank C. Independent Business Owner > "good collaboration amongst coworkers for project management." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732) VR Verified Reviewer CDO > "Some of our clients don't like Hubspot, or find it too expensive." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317) DL Deanna L. Freelancer > "Being able to communicate with employees easily and effectively and all together at once." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515711) Sarfaraz K. SEO Manager > "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) DAA David Arturo A. Estratega Inbound > "Being a platform that seeks to cover too many things, it does not make it clear what it is really good at and I did not manage to..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___4652383) GE Garofi E. Sales Representative > "Bitrix24 is the most convenient project management and team collaboration platform." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6673804) Abel A. Agent > "what makes it less competitive with others is its high cost" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) CM Cheryl M. Ceo > "Not the most user friendly interface found it complex at times" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177) Ali A. Oilfield infrastructure Administrator > "It helps us to keep our project works very organized and perform all our duties within the timelines we have set." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5059439) Aman K. Researcher > "Some users find some features redundant, and the mobile functionality is not as robust as the desktop version." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4610910) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) CS Cassidy S. Consulting Team Lead > "Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4717350) VR Verified Reviewer Executive Director > "The user interace was mostly intuitive and easy to use." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) Nurudeen O. Business Outreach Analyst > "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178) SK Sumesh K. Freelancer > "Really a Pro-friendly application for the users who looks a different experience in Business Management Tools" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903) Peter C. Regional Director of Business Development > "The user interface is confusing at first." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961) RR Roccini R. CSM > "Very user-friendly." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546) MB MArco B. Sales > "Interface is a little too complex and colorfull." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029) SK Sumesh K. Freelancer > "The user experience and User Interface are really amazing" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903) DP Diego P. ict manager > "web app non very user friendly, app is better" [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304) VR Verified Reviewer Marketing Manager > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) Roman Y. Product Project Manager > "It's not easy to integrate with HTML static websites, you will require development." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4381886) VR Verified Reviewer Executive Director > "The platform met our needs for remote work connection, CRM, documentation, and more." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153) BS Brenna S. Nurse Practitioner > "I can never seem to find documents i am told are in plain site." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2654188) JCF Juan Carlos F. Development and Programming Bitrix Coordinator > "Flexibility, adaptability, it has a lot of tools and a strong api directory." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663) RC Rajesh C. President > "It need too many clicks for the smallest thing and export in sheet format was not working." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799) Manish B. Digital Marketer | WordPress > "Bitrix24 website builder has a drag-and-drop interface that makes it easy to create a professional-looking website without any coding..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457) Raul Antonio Z. Graduate > "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843) AZ Ali Z. Zeyyun > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379) AM Agnishwar M. Executive > "What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2844169) ŞEnol K. Business Developer > "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901) GN Gervais N. CEL > "It can be not easy to use, at the beginning." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3145019) John G. Supply Chain Managing Officer > "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823) VR Verified Reviewer Marketing Manager > "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089) JA Jan A. Founder > "A great and simple experience." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6646213) LR Larissa R. SRD LEAD > "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224) MM Mathew M. Summer Talent Intern > "It offers a variety of services including communication services." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144) SS Shenella S. Customer relations > "Customer support is not that great and it can take days to solve issues within the software." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572) SK Sven K. System IT und Marketing > "The system has since fulfilled its purpose and supports us well alongside our existing system." [See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793) CC Cristopher C. CEO > "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..." [See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018) [View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/) JR Jennifer R. Teacher > "It made it simple to connect with students, parents, and colleagues through calls, messaging, and video meetings in one platform." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7156283) SG Skyler G. Quality Manager > "You can only pull meaning full info from one Contact Center (skill / queue) at a time. If you do try to pull data out simultaneously for..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) PA Pauline A. Compliance and Credentialing Support Specialist > "Overall, this software is great as a main communicator with clients, it is AI powered but not too much, our clients does not have any..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7175421) SG Skyler G. Quality Manager > "The export formatting is awful and you can't choose which data you want in your reports or what order you'd like the report to be in." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) CD Connie D. Office Manager > "I brought our company into using this SoftWare a few years ago so that we can effectively communicate with our tenants...from maintenance..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6774112) OD Olga D. Pharmacist > "Sometimes it's too slow to start dialing a number and other times it doesn't even try to dial for unknown reasons." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7079261) JC James C. Customer Success Manager > "I enjoying having a service that integrates both text and voice into a single app, allowing me to communicate in two different manners." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833) MB Matt B. IT Project Management > "Dialpad application will some times freeze up requiring you to manually close the application and restart it to resolve the issue." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820541) AS Alex S. Founder > "We also lave the recording and transcribing feature." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7169328) AL Ariel L. Director of customer support and success > "I would say I would prefer dial pad over that phone system, but there are still many limitations with this phone system related to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682) SG Skyler G. Quality Manager > "Dialpad has a simple UI system and is not overly complex." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) EL Elisabeth L. Co-founder > "When we got down to actually buying, these super slick sellers suddenly didn't understand our company and the prices they gave us were..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6565471) SG Skyler G. Quality Manager > "The transcription is better than I have seen in many VOIP softwares." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) SG Skyler G. Quality Manager > "Helpful at times but doesn't do well with nuance." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) Mary Ellen E. Agent > "The best part of Dialpad is its ease of use, clear audio, and dependable performance during daily work calls." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7066101) SG Skyler G. Quality Manager > "Their AI helpdesk is highly robotic." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) RS Rebecca S. Business Consultant > "The desktop app is just tricky. If they could resolve the issues of not being able to open on my computer so that I am not constantly on my..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6874673) SM Shauna M. Project Coordinator > "I was quoted $540, but they did not give me any indication that they would add nearly 40% to my monthly fee in taxes and fees, making it..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266) DL Daniel L. Director, IT > "It is cutting-edge communication platform that combines user-friendly design, cloud-based accessibility, and advanced features to deliver a..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6167581) NF Nathan F. Owner > "SMS stopped working because I didn't click the button that said auto-recharge (why not advise this)?" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872) Brian B. Business administrator > "It has a set of tools that brings together several tasks in a single platform, automating processes helps reduce workflows and helps us as a..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866) AL Ariel L. Director of customer support and success > "My overall experience with dial pad is neither negative or positive. If I had to consider the phone system, we were using prior to migrating..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6827682) JJ Jimi J. Sales Manager > "Solid dialer with good tools for sales management but there are lower cost options that also do the same thing." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6804817) KC Katherine C. CFO > "Issues with dropped calls were attributed to our tech/browser despite being told that our tech was appropriate for use with the tool." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986) JC James C. Customer Success Manager > "The AI Transcript is very useful, and it helps me recall points of the conversation. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6698833) JN James N. DIRECTOR > "They then proceeded to tell me the issue was because I didn't correctly check a box on their online portal. But guess what it was checked..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6576052) ID Isaac D. Operations Supervisor > "I liked that Dialpad makes communication simple, with clear call quality and easy integration with other tools." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6879571) SR Sheila R. Director of Operations > "Our law firm, which relies on fully functioning phone service, can no longer afford to continue trying to resolve these issues." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924) RC Rachel C. Customer Support Lead > "Within the tool, it is so easy to search for previous contacts and at a glance see all interactions we have ever had with specific contacts...." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6367648) NF Nathan F. Owner > "Issues with getting my account set up correctly to begin with." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872) MB Mac B. IM > "Dialpad excels at delivering a consumer-friendly, all-in-one cloud communications platform." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466) DR Derek R. CMO > "Customer service is very slow and do not remedy problems, they just send you in circles." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316) Kalina B. Freelance and Human resources > "Best functions in Dialpad I love would be alerts/notications, accepting and placing calls, and messaging." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6327817) SR Sheila R. Director of Operations > "For nearly 12 weeks now, we have experienced numerous technical issues with our phone service." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924) HB Holly B. Resolution specialists > "Everything was synchronized in one platform and easy to click on." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7087593) JS Joshua S. VP Global Sales > "The onboarding was terrible, months delayed (despite paying from the date of the contract being signed) and very little correspondence due..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5034150) RD Regan D. Customer Care Manager > "For our business VoIP needs, Dialpad is and has always been awesome." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6773996) KP Kevin P. CEO > "This lack of ownership is frustrating and undermines the overall customer experience." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6794574) KC Katherine C. CFO > "We use this for our entire team & most team members use it on a daily basis." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7004986) CQ Carrie Q. Owner > "They were still building it out, which they billed us an extra $1,000 and took another 2 months before they had the chat bot ready for us to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297) Brian B. Business administrator > "It helps to have a joint performance with the entire work team and with the help of artificial intelligence all processes are faster and..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6488866) MB Mac B. IM > "Doesn't integrate with all the tools we use." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466) VR Verified Reviewer Director of Patient Experience > "Overall, I'm highly satisfied that even if I am not in the country, I can receive and make calls using a reliable phone number created by..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6085936) Isaac J. CEO > "I requested cancellation (which they force you to do through customer service) and was shocked to find they didn't process it. Upon..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308) PS Prateek S. CEO > "Dialpad's interface is user-friendly, and their call quality is generally reliable." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6539798) SP Stuart P. Owner > "Now it fails at least 90% of the time. And for a company that claims to have great AI, when you call for customer service you have to..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) BC Billie C. Marketing Coordinator > "How the software provides accurate transcripts of meetings in real which is a valuable asset." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585) AP Alex P. Owner > "After adding users and then attempting to remove them just three days later, I was informed that I am now obligated to pay for the..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) Noime T. Customer Success Manager > "I also like that you are able to record your call and even if you forget to record the call, it can automatically translate your call into a..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3888796) SM Shauna M. Project Coordinator > "They misrepresent available features." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6623266) DKS Denese Kyle S. Executive Assistant > "I also love that we are able to receive data/analytics report from Dialpad on my email and we see who are our top agents and we also have an..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307) RR Ryan R. Owner > "Lack of integrations." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) KM Karly M. Compliance Consultant > "I think I can speak for both myself and my team when I say Dialpad was an excellent addition to our tools we use everyday to be productive..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641) Robert B. CEO > "This was not advertised. When I ported my existing 1-800 number over to them, they would not allow me to receive incoming calls until I..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4753876) KP Karan P. Business Development Representative > "The tool enables us to better connect with the prospects we are having a conversation with, and the nudges presented to us while having the..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4148446) PD Paul D. Director of Telecommunications > "You can call it not researching the product fully. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6610571) JM Juan M. Operations Supervisor > "It's a great app for calls and multi calls, also works as chat." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6087465) DR Derek R. CMO > "Refund has not been given." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316) KM Karly M. Compliance Consultant > "The AI technology paired with the user friendly designed and functions make my life so much easier." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641) CQ Carrie Q. Owner > "We tried sending faxes for several weeks and then realized none were going through. When we reached out to Dialpad they said "oh yeah,..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6221297) VR Verified Reviewer Facilities Specialist > "The setup was quick and easy." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6820612) AR Adrian R. Operations Manager > "We have reduced our sales team and they have been completely inflexible with the terms of the contract, even if we suggested exchanging the..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4237725) SP Stuart P. Owner > "It 'seemed' like an affordable option for call recording." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) RR Ryan R. Owner > "Poor call quality." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) MR Mike R. Staffing Lead > "I love the simplicity and ease of use that makes using Dialpad easier than using a normal landline office phone." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6023364) TG Tom G. Managing Director > "Customer service was unresponsive, lacked follow-through, and the procedures for cancellation were unnecessarily complicated." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765) TG Tom G. Managing Director > "Users generally find it user-friendly with reliable call quality and integrations." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___5037765) Isaac J. CEO > "Outside of that I stopped using the service quite quickly, but they never honored my cancellation request and took hundreds of dollars from..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#GetApp___6148308) DKS Denese Kyle S. Executive Assistant > "As someone whose english is not her first language, I really appreciate the live transcription and option to replay/review call for..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4527307) RR Ryan R. Owner > "Predatory financial practices." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) DF David F. CSM > "Dialpad does everything we need to do, especially from an outbound sales perspective and call recordings." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4966592) SP Stuart P. Owner > "In other words, our price isn't really our price because that isn't enough to cover costs, so we will add on a fee. " [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5090293) GL Graham L. Director > "Interface is slick compared to the previous product we used" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043) GL Graham L. Director > "Now our business isnt as big and we're trying to reduce licenses back down to 20 and they continue to charge for 50 - I genuinely thought..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043) MB Michael B. Founder > "I liked the voicemail transcription." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6159520) BC Billie C. Marketing Coordinator > "Setting up the system is complicated and customer service does not respond in a timely manner" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6459585) JA Jennifer A. Designer > "way calling, transferring of calls, and getting scripted messages while away from the office allows me to be out and about doing business..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474650) AP Alex P. Owner > "The customer service is abysmal; they have no real interest in resolving issues or providing genuine assistance." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6348440) KM Katie M. Administrative Assistant > "I love how simple it is to set up a quick conference call." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6294034) GL Graham L. Director > "These terms were buried in the smallprint and their customer support is useless." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043) SG Skyler G. Quality Manager > "Dialpad has a simple UI system and is not overly complex." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) SG Skyler G. Quality Manager > "Their AI helpdesk is highly robotic." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___7153462) KM Karly M. Compliance Consultant > "The AI technology paired with the user friendly designed and functions make my life so much easier." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6234641) MB Mac B. IM > "Doesn't integrate with all the tools we use." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6867466) GL Graham L. Director > "Interface is slick compared to the previous product we used" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___6174043) RR Ryan R. Owner > "Lack of integrations." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6757814) JZ Jeffrey Z. Founder > "Sleek interface, and most importantly HIGH CALL QUALITY." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___4328774) NF Nathan F. Owner > "SMS stopped working because I didn't click the button that said auto-recharge (why not advise this)?" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___7086872) SV Stephanie V. Customer success representative > "It's easy to use and integrates well with hubspot" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___2947524) SR Sheila R. Director of Operations > "Our law firm, which relies on fully functioning phone service, can no longer afford to continue trying to resolve these issues." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6785924) WK Will K. Senior Account Manager > "Its easy to use and makes my job waaaay easier!" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___3474655) DR Derek R. CMO > "Customer service is very slow and do not remedy problems, they just send you in circles." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#SoftwareAdvice___6810316) MT Michael T. CTO > "It has kept us going in these difficult times. And the one thing I really like the most?" [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___2649812) JS Joshua S. VP Global Sales > "The onboarding was terrible, months delayed (despite paying from the date of the contract being signed) and very little correspondence due..." [See full review](https://www.capterra.com/p/190976/Dialpad-Sell/#Capterra___5034150) [View Reviews](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) ## User interface [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) 4.20 (1,005) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) 4.19 (570) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Bitrix24 Top features 32/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/113540/Bitrix24/#features) Dialpad 9/50 - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Audience Targeting - Autonomous Task Execution - Batch Processing - Brand Tracking - Breadth of Partner Applications - Business Card/Badge Scanning - Calendar Management - Calendar/Reminder System - Calendar Sync - Call Center Features - Campaign Management - Case Management - Channel Management - Collaboration Tools - Commission Management - Communication Management - Contact Database - Contact Management - Content Management - Contract/License Management - CRM - Cross-system Integration - Customer Contract Management - Customer Database - Customer Engagement - Customer Journey Mapping - Customer Segmentation - Customer Social Profiles - Customer Support - Customer Support Portal - Customizable Fields - Customizable Reports - Customizable Templates - Customization - Data Import/Export - Data Import & Export Tools - Data Security - Data Visualization - Deal Management - Decision Making - Desktop Integration - Document & Content Mgmt. - Document Management [See all features](https://www.capterra.com/p/190976/Dialpad-Sell/#features) ### Recognition Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports Dialpad is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Bitrix24 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dialpad Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bitrix24 - By Bitrix24 - Located in United States - Founded in 1998 Dialpad - By Dialpad - Located in United States - Founded in 2011 ## Popular Comparisons [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) $69/month Price $25/month 4.3 Features 4.4 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-113540/Salesforce-vs-Bitrix24) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $27/month Price $29/month 4.2 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-190976/RingOver-vs-Dialpad-Sell) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $69/month Price $20/month 4.3 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/113540-152373/Bitrix24-vs-HubSpot-CRM) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (364)](https://www.capterra.com/p/208208/800-com/reviews/) $27/month Price $149/month 4.2 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/190976-208208/Dialpad-Sell-vs-800-com) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $69/month Price $14/month 4.3 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/113540-155928/Bitrix24-vs-Zoho-CRM) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $27/month Price $25/month 4.2 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-190976/Nextiva-vs-Dialpad-Sell) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $69/month Price $7/year 4.3 Features 4.5 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/113540-204998/Bitrix24-vs-Bigin-by-Zoho-CRM) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) $27/month Price $350/year 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-190976/3CX-vs-Dialpad-Sell) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $69/month Price $50/month 4.3 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $27/month Price $30/month 4.2 Features 4.3 4.3 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/190976-242188/Dialpad-Sell-vs-RingCentral-MVP) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) $69/month Price $31.1/month 4.3 Features 4.2 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/113540-135618/Bitrix24-vs-Odoo) [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/)[4.19 (570)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.10 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) $27/month Price $29/month 4.2 Features 4.1 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-190976/JustCall-vs-Dialpad-Sell)