# Compare Bitrix24 vs Amelia 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Amelia based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-200413/Bitrix24-vs-Amelia

---

# Bitrix24 vs Amelia Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Amelia2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Amelia](https://www.capterra.com/p/200413/Amelia/)[4.9 (246)](https://www.capterra.com/p/200413/Amelia/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [993 reviews](#user-reviews)

Positive

814

Neutral

120

Negative

59

[## Amelia](https://www.capterra.com/p/200413/Amelia/)[4.9 (246)](https://www.capterra.com/p/200413/Amelia/reviews/)

Starting Price

$89.00/year

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

Based on [246 reviews](#user-reviews)

Positive

241

Neutral

2

Negative

3

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,437 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Not enough reviews

Feature ratings

Appointment Management

4.3

Online Booking

4.1

Calendar Management

4.3

Credit Card Processing

NA

Availability Management

\--

82%Fit

High performer

Feature ratings

Appointment Management

4.7

Online Booking

4.8

Calendar Management

4.6

Credit Card Processing

4.9

Availability Management

4.4

User satisfaction

User satisfaction

4.2

User reviews[993](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.9

User reviews[246](https://www.capterra.com/p/200413/Amelia/reviews/)

Ease of use

4.7

Functionality

4.7

Value for money

4.8

Customer support

4.9

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$89Flat Rate, Per Year

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

Web Developers, Beauty and Spa Salons, Barbershops, Yoga Instructors, Doctors and Healthcare, Event agencies, Coaching and Consulting, Gyms, Personal Trainers, Photographers, and several others.

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Nurudeen O.

Business Outreach Analyst

> "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

Nurudeen O.

Business Outreach Analyst

> "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Nurudeen O.

Business Outreach Analyst

> "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Austin M.

Software Analyst

> "We used Bitrix24 to help with task management for our team, worked wonders whenever we uploaded files within that specific task."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4897573)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

RK

Raj K.

Managing director

> "It is also value for money, with good customer support (though sometimes a little slow)."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

Frank C.

Independent Business Owner

> "good collaboration amongst coworkers for project management."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

DL

Deanna L.

Freelancer

> "Being able to communicate with employees easily and effectively and all together at once."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515711)

VR

Verified Reviewer

Business development department

> "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006)

GE

Garofi E.

Sales Representative

> "Bitrix24 is the most convenient project management and team collaboration platform."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6673804)

DAA

David Arturo A.

Estratega Inbound

> "Being a platform that seeks to cover too many things, it does not make it clear what it is really good at and I did not manage to integrate it..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___4652383)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

YM

Yaniv M.

Web developer

> "They did the responsible and amazing thing of checking their own code and fixing the issue without blaming my setup like many other plugin developers,..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6639034)

JPB

JEAN-PHILIPPE B.

Photographers

> "n some cases, it's frustrating not to be able to book the same timeslot for multiple services in one go."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6851774)

AR

Anita R.

psychotherapist

> "easy user interface, customized form to fit the webpage colors and fonts, great user support, number of widgets"

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6870571)

DB

Denico B.

Operations Manager

> "The sell it has a system that can handle complex businesses but it cannot."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6844906)

ME

Maurice E.

na

> "For me it was really important to have events & appointments in one plugin as well as the possibility of a lifetime licence rather than subscriptions..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6877013)

YM

Yaniv M.

Web developer

> "Right now, I have to use a "fake" WhatsApp number and the client can send messages to that account, messages that we can't actually see."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6639034)

JPB

JEAN-PHILIPPE B.

Photographers

> "After 5 years of using Amelia as a reliable and professional booking system, I can confidently say it has become an essential part of my workflow as a..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6851774)

KC

Karelia C.

Systems Analyst

> "I mean, I think you should provide the possibility of adding more than one employee to the reservations. That when creating a reservation from the..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6160570)

JB

Jose B.

Administrador

> "It’s intuitive for both our team and our clients, and the way it integrates into our website keeps everything looking clean and professional."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6822706)

DB

Denico B.

Operations Manager

> "I feel like this company is trying to sell a bigger solution than they have the infrastructure and resources to do."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6844906)

JB

Jose B.

Administrador

> "We use Amelia to manage bookings for ceramic workshops, and it has streamlined everything."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6822706)

ME

Maurice E.

na

> "somewhat lacking documentaion"

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6877013)

AP

April P.

Owner

> "becuase it is extremely professional and contains everything one can imagine to create a professional interface for for scheduling."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6408869)

Vance W.

Digital Marketing Head

> "The fallbacks for certain design aspects, eg. font colour on a dark background isn't the best out-of-the-box and may require some custom code."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___4849079)

VT

Vincent T.

Senior Consultant

> "The core function of Amelia plugin is booking appointment, it provides me a very easy way to check my clients' appointment and it also syncs with my..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___5047590)

RG

Roberta G.

Web Designer & Developer

> "If you are the only employee you still have to enter it in the "employee" field and then many things are not understandable such as when you add a..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3858256)

VR

Verified Reviewer

Owner

> "Loved the ease of installation and the customer support after I ran into problems, such a big improvement from the Calendly plugin I used previously!"

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___7038503)

CK

Catie K.

CEO

> "The Calendar Sync took us a while to work and some special logic cannot be done yet, for example that notifications content depend on the service that..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3644629)

TK

Tom K.

Business Development and Transformation Manager

> "The interface is intuitively designed, making navigation and configuration a breeze, even for those who might not be tech-savvy. Whether you're..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6186001)

JW

Jan W.

Taking care of stuff

> "Sometimes troubleshooting is tricky because of few debug Infos."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___5085968)

ES

Eugen S.

Dev

> "Pretty, modern, very clear and intuitive, wide range of functions, very friendly and helpful support team!"

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6875486)

TB

Tabitha B.

Maintenance

> "I do not like the layout of the application."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6050819)

CH

Coen H.

owner

> "Best plugin I found for planning my (recurring) workshops. And great support if there are any issues."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6517083)

JA

Jeremy A.

Owner & Creative Director

> "Speaking of that calendar, it is not responsive to smaller screen sizes."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___4596059)

NP

Nia P.

CEO

> "I have been impressed with the depth of this plugin from day one and I'm building my digital assets around this plugin."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6546235)

PG

Patrick G.

creator

> "I miss some flexibility in the custimization of the booking form."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___4642665)

JG

Jermon G.

President

> "Overall we are very pleased with the Reservation system we have developed around WP Amelia with our custom add-on plugins and web hooks to drive the..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6161636)

SZ

Sheila Z.

Owner

> "It's not until the end of the booking process that I find out that a particular time is actually not available."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___4642295)

JPB

JEAN-PHILIPPE B.

Photographers

> "The interface is clean, modern, and easy to use for both clients and admins."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6851774)

PK

Patrik K.

Freelancer

> "Cancellations are sometimes difficult for some users to implement."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3674668)

YM

Yaniv M.

Web developer

> "This is an amazing plugin for booking and managing schedule."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6639034)

PG

Petra G.

Owner

> "Doesn't work with the free Zapier version."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3602850)

JPB

JEAN-PHILIPPE B.

Photographers

> "It truly feels like having a virtual assistant that works 24/7."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6851774)

FD

Federico D.

Sig

> "Translate some text needs PO edit and in some case it's a little bit difficult"

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3503055)

DC

Daniella C.

Marketing and Design

> "It makes bookings so much easier and the platform its great overall."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___7025869)

BR

Beatrice R.

Engineer

> "Also, there are some issues in the customization of the colour scheme."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3560425)

CB

Christine B.

Facialist and Wellness Practitioner

> "Amelia is a great plugin for booking while customizing the features!"

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6776843)

PD

Phil D.

Music Therapist

> "They insinuated if something doesn't work...then contact the third party or contact your google administrator."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3217109)

KF

Kevin F.

Chief Technology Officer

> "However, what was even better than the extensive capabilities of the plugin, was their support."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6602141)

MD

Marco D.

Developer

> "Even watching the tutorial video was difficult because the person doing the Tutorial seemed to have issues and struggled."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3406356)

AW

ANDY W.

Director

> "The plugin installs seamlessly without conflict with other plugins, it is easy to setup, despite it having a huge range of features and options these are..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6226893)

PD

Phil D.

Music Therapist

> "The Amelia tutorials were really extensive and also vague in some areas."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3217109)

AW

ANDY W.

Director

> "Pricing structure is great so you don't need to pay for the bits you don't need -and lifetime licenses make this a very affordable option."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6226893)

PD

Phil D.

Music Therapist

> "however I still have not heard from them after sending 2 ticket requests nor received a refund."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3217109)

KC

Karelia C.

Systems Analyst

> "What I liked most about Amelia is that in general all its features cover the needs of my business to create appointments."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6160570)

JA

Justin A.

Massage Therapist

> "Long story short it is not a good product as it will stop working leaving your business in peril."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___2939276)

CB

Christine B.

Facialist and Wellness Practitioner

> "It’s fairly easy to use, and if you run into any issues, the support is very responsive and efficient."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___6776843)

PD

Phil D.

Music Therapist

> "So I tried to reach out to Support last Thursday...and still no reply."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3217109)

LJ

Luis J.

Owner

> "This tool is a time saver when it comes to bookings for any business type - I like the fact that is highly customizable based on employee and service..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___4489684)

Timo K.

Photographer

> "There are settings missing like to rename different phrases because it sounds terrible in german"

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___2545464)

DC

Danny C.

Designer

> "Simple things such as being able to create an event and have the option to recur each booking whilst treating the individual event dates as separate..."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___4512685)

OW

Olga W.

RTT Therapist

> "Messages cannot be customized by service/product"

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___2523878)

LF

Lindsay F.

Owner

> "It does everything I need, from online booking to custom notifications to integrated payments, employee management, coupons, and more!"

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3765458)

CB

Cindy B.

Naturopathe

> "appointment reminder is not very easy to use"

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___3502565)

JM

Jay M.

Webdesigner

> "It has enabled me to easily manage my appointments and bookings while also providing a seamless and user-friendly experience for my clients."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___4838358)

MF

Marco F.

Webdesigner

> "The export of some data is not as good as it should be."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___2746414)

VR

Verified Reviewer

Owner

> "Would strongly recommend adding this to your website!"

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___7038503)

GS

Goran S.

Owner

> "Some features are hard to understand."

[See full review](https://www.capterra.com/p/200413/Amelia/#Capterra___2828261)

[View Reviews](https://www.capterra.com/p/200413/Amelia/reviews/)

## User interface

4.19 (993)

[Amelia](https://www.capterra.com/p/200413/Amelia/)

4.85 (246)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Bitrix24

Top features

27/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Amelia

24/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/200413/Amelia/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

Amelia

Best Value Appointment SchedulingSoftware (2025) 

Best Value Appointment SchedulingSoftware (2023) 

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Amelia

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Amelia

-   By TMS
-   Located in Serbia
-   Founded in 2018

## Popular Comparisons

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,050)](https://www.capterra.com/p/147657/monday-com/reviews/)

$69/month

Price

$9/month

4.3

Features

4.5

4.0

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/113540-147657/Bitrix24-vs-monday-com)

[Amelia](https://www.capterra.com/p/200413/Amelia/)[4.85 (246)](https://www.capterra.com/p/200413/Amelia/reviews/)

vs

[Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,107)](https://www.capterra.com/p/148036/Calendly/reviews/)

$89/year

Price

$10/month

4.7

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/148036-200413/Calendly-vs-Amelia)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,785)](https://www.capterra.com/p/61368/Salesforce/reviews/)

$69/month

Price

$25/month

4.3

Features

4.4

4.0

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/61368-113540/Salesforce-vs-Bitrix24)

[Amelia](https://www.capterra.com/p/200413/Amelia/)[4.85 (246)](https://www.capterra.com/p/200413/Amelia/reviews/)

vs

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,154)](https://www.capterra.com/p/213340/Google-Calendar/reviews/)

$89/year

Price

Contact vendor for pricing

4.7

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/200413-213340/Amelia-vs-Google-Calendar)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,825)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$69/month

Price

$50/month

4.3

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365)

[Amelia](https://www.capterra.com/p/200413/Amelia/)[4.85 (246)](https://www.capterra.com/p/200413/Amelia/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,162)](https://www.capterra.com/p/268055/Goldie/reviews/)

$89/year

Price

$19.99/month

4.7

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/200413-268055/Amelia-vs-Goldie)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,457)](https://www.capterra.com/p/127994/Jobber/reviews/)

$69/month

Price

$39/month

4.3

Features

4.3

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/113540-127994/Bitrix24-vs-Jobber)

[Amelia](https://www.capterra.com/p/200413/Amelia/)[4.85 (246)](https://www.capterra.com/p/200413/Amelia/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

$89/year

Price

€69/month

4.7

Features

4.6

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/200413-253301/Amelia-vs-Doctoralia-Pro)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Asana](https://www.capterra.com/p/184581/Asana-PM/)[4.48 (13,582)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

$69/month

Price

$10.99/month

4.3

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/113540-184581/Bitrix24-vs-Asana-PM)

[Amelia](https://www.capterra.com/p/200413/Amelia/)[4.85 (246)](https://www.capterra.com/p/200413/Amelia/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,747)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$89/year

Price

$20/month

4.7

Features

4.7

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/191978-200413/Acuity-Scheduling-vs-Amelia)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,391)](https://www.capterra.com/p/19319/JIRA/reviews/)

$69/month

Price

$7.91/month

4.3

Features

4.4

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-113540/JIRA-vs-Bitrix24)

[Amelia](https://www.capterra.com/p/200413/Amelia/)[4.85 (246)](https://www.capterra.com/p/200413/Amelia/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$89/year

Price

$28/month

4.7

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/174830-200413/GlossGenius-vs-Amelia)