# Compare Bitrix24 vs Octopus CRM 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Octopus CRM based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-204641/Bitrix24-vs-Octopus-CRM

---

# Bitrix24 vs Octopus CRM Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Octopus CRM2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[4.6 (274)](https://www.capterra.com/p/204641/Octopus-CRM/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [989 reviews](#user-reviews)

Positive

810

Neutral

120

Negative

59

[## Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[4.6 (274)](https://www.capterra.com/p/204641/Octopus-CRM/reviews/)

Starting Price

$9.99/month

Value-for-Money

4.5

Functionality

4.2

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [274 reviews](#user-reviews)

Positive

256

Neutral

10

Negative

8

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.5

Sales Pipeline Management

4.4

Activity Dashboard

3.4

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

5.0

Lead Management

5.0

Sales Pipeline Management

\--

Activity Dashboard

NA

User satisfaction

User satisfaction

4.2

User reviews[989](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.6

User reviews[274](https://www.capterra.com/p/204641/Octopus-CRM/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$9.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

Octopus CRM is used by business owners, marketers, and recruiters to automate repetitive tasks on LinkedIn, improve prospecting and save time.

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

Jeff C.

Finance ManagerFinance Manager

> "No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Amr E.

Senior Scrum Master

> "You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4794612)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to integrate..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

Rausibell M.

SVP of Marketing

> "Sometimes the interface of a system is too complex in certain sections."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4800077)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less secure..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

Jeff C.

Finance ManagerFinance Manager

> "Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

RB

Rick B.

Fachinformatiker

> "Support wouldn't even help, they say that this feature is not included."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4793033)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Tatiana F.

Director

> "The interface is clear and intuitive."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#GetApp___6452360)

Artur K.

Sales

> "Sequential messaging cannot be configured"

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___5089264)

Nela S.

Sales

> "The support service responds within a day."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___5089229)

JD

Joe D.

IT Directot

> "Resolving tickets stays for days in the pool that doesnt make any sense to keep them there."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___3739758)

Geoff C.

President

> "I like the CRM feature and my ability to pick the contacts that I want to interact with."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2959853)

VR

Verified Reviewer

Freelancer

> "Little bit problematic in managing contact while emailing and sending other communication"

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2908230)

BM

Bayard M.

Product specialist

> "I have increased my network by more than 100% in a month (>5k connection) and can easily establish meaningful..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226671)

TD

Trevor D.

Business Development

> "There are a few bugs. When trying to select the number of imports via chrome exentision, it typically messes up and I..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2246061)

Doug B.

COO

> "I wanted to be able to create scripts for how I would reach out, control who was being reached out to, and be able to..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226667)

Jared C.

Sales Manager

> "I explained what happened to customer service and they refused to adjust despite still being in the first month of an..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___3297421)

TD

Terry D.

Co-founder

> "I was able to grow my connections from around 1,000 to well over 3,400 (as of this review) in less than a couple..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2200614)

MB

Monika B.

Director of Partner Development

> "Does not sync with Saleforce and I have no customer service that can assist with finding solutions with connecting my..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217233)

NS

Nykki S.

Business Performance Advisor

> "I can invite LinkedIn users to connect, message them to meet, endorse them to build rapport, and expand my audience..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217162)

JT

James T.

Operations Director

> "There is a limit to the number of users you can pull into a single list, not sure if this is a software problem or..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217282)

CF

Colin F.

Account Executive

> "For me, sending 50 connect requests with a message would take 45 minutes. With Octopus CRM it's maybe 5 minutes of..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226583)

Geoff C.

President

> "Sometimes I forget the process to execute software."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2959853)

Nathan I.

Principal

> "Funnel feature that automatically moves individuals from one interaction to another is key for my continued engagement..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2237050)

PB

Peter B.

Ceo

> "The most wierd this is the managing my letters of different campaigns in one inconvenient place - right up small..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226646)

HT

Hannah T.

Candidate Specialist

> "Furthermore, it allows me to manage my responses on LinkedIn far more efficiently than I could via the native..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226584)

CS

Christoph S.

Unknown

> "Import restrictions: You are not able to import more than 1.000 contacts at once."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226737)

VR

Verified Reviewer

Founder

> "Love that I can reach tons of people at a time; saves TONS of time, and you have the ability to customize messages..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2203875)

NB

Nathan B.

Publishing Guide

> "When it imports names from LinkedIn, it doesn't seem to know to deal with prefix or suffix info."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2227125)

VR

Verified Reviewer

Director of Getting Things Done

> "I love that I'm able to search for specific types of connections and create a customized message to send to all of..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217574)

Jared C.

Sales Manager

> "I'm not pleased with their customer service or the application. "

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___3297421)

JS

Jacob S.

Sales Executive

> "The integration with LinkedIn is excellent to be able to have your targeted list and automate the process of..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226594)

KM

Kristin M.

Operations Director

> "I often have to double check the CRM list as it does not always fully match my criteria."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217616)

PV

Pablo V.

CRO

> "I was looking for an affordable and simple way to mass prospecting Linkedin."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___3089922)

CM

Corey M.

Business Development

> "The functionality of linking campaigns together is a bit clunky."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2236263)

LN

Laura N.

Deal Leader

> "I think it is a very helpful tool for businesses from a sales or recruitment sector that need to target specific..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226732)

Marc K.

President

> "I feel like the pieces lacking in this software are actually limitations of the LinkedIn platform."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2202393)

José O.

Marketing Manager

> "The help that the software provide for daily task , allowing me to increase my SSI with less effort."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226681)

Tom K.

VP Sales

> "However, my team has not been able to get this ongoing scheduled feature to work properly."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217342)

RT

Ryan T.

Recruiting Manager

> "Comparatively, Octopus has a much more user-friendly interface and the ability to keep multiple campaigns separate and..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2251139)

CS

Christoph S.

Unknown

> "That is a huge problem because it really restricts the personalization you can do"

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226737)

DI

Dietrich I.

Financial Advisor

> "It has a lot of features, mainly the ability to create different funnels or sequences."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217301)

JH

Jonas H.

Sales Director

> "Limited options, can't auto-follow profiles."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217164)

Patrik S.

Sales

> "The fact that it can help me do tasks (sending personalized invitations) automatically so that I can do other..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2228124)

MS

Mark S.

Director

> "The speed with which the messages are sent is a little slow."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2265786)

CM

Craig M.

Director

> "I love how much more efficient it makes me with my LinkedIn use and how much volume of activity I can generate through..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2237455)

GS

Gustavo S.

Founder & Managing Director

> "Moving list from one action to another is multistep and not intuitive"

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2220975)

CJ

Chad J.

Tower Crane Specialist

> "This has help tremendously with LinkedIn and managing a growing outreach of customers. As I get my new areas covered I..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2236102)

VR

Verified Reviewer

Head of R and D

> "I also sometimes had a bit of difficulty because I'd reach out to people I didn't want to reach out to."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217431)

KM

Keith M.

Financial Advisor

> "Octopus CRM has enabled me to quickly and efficiently expand and communicate with my LinkedIn connections."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217333)

RG

Rodolfo G.

COO

> "Due to currency change, it is bit expensive in my country,."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217171)

DG

Donna G.

Recruiter

> "I like the automation, that I only have to write one message and leave, it is doing my work while I am doing other work"

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2237647)

AK

Alex K.

Marketing Strategist

> "I miss some more automating features included in competitor's softwares"

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2222685)

VR

Verified Reviewer

Director of Getting Things Done

> "Searching and sending individual messages on LinkedIn takes such a long time, so this helps us save so many hours a..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217574)

SL

Stephanie L.

Manager

> "The CRM can be difficult to use and very sensitive with the data you upload."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217318)

HV

Hanne V.

Digital Marketing Consultant

> "It has allowed me to increase my number of contacts greatly and in an optimized way."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2229690)

VR

Verified Reviewer

Head of R and D

> "I think the biggest con is that you really need LinkedIn premium to make it work really well."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217431)

TE

Tom E.

SDR

> "I really liked the ability to create campaigns and directly target groups out of sales navigator."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217123)

HV

Hanne V.

Digital Marketing Consultant

> "Another detail is that suddenly I have not been able to link the process follow-up."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2229690)

LP

Lauren P.

Owner

> "I love how you can create targeted lists within Linkedin and send message requests."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217212)

Jaya K.

Entrepeneur

> "So it is harder to recognize your target audience with whom you allready had contact."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226975)

VR

Verified Reviewer

Head of R and D

> "This software allowed me to connect with hundreds of people in the parking industry with a great deal of ease."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217431)

VR

Verified Reviewer

Partner

> "Lack of independent interface and app."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217325)

RT

Ryan T.

Founder

> "It has turned 20 hours of work marketing per week into 2, allowing me to focus on so many other things."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217187)

IT

Idan T.

Marketing Director

> "The software in not very intuitive and automation is clearly lacking."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2227057)

RT

Ryan T.

Founder

> "It pays for itself 100 times over every month, as I can save time and reach out to so many more people very..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217187)

SR

Sarah R.

Senior Sales Manager

> "On November 25th I had a lot of connections & messages, but nothing shows."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2533154)

DM

Davy M.

entrepreneur

> "This software allows me to be closer to my prospects and convert them more easily into customers."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2245679)

TD

Terry D.

Co-founder

> "I've tried many other LinkedIn CRM products and I was never happy with any of them until I discovered Octopus."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2200614)

VR

Verified Reviewer

Regional VP Sales

> "It really automates the process of contacting and sending Linkedin connections requests."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2221462)

IH

Ian H.

CEO

> "funnels are a bit of a chore"

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2237504)

José O.

Marketing Manager

> "Octoplus easy me the way to interact en LinkedIn , expanding possibilities in expand my network and reach them after"

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226681)

AV

Ana V.

Operations Manager

> "The only thing which i dont like about this software is daily limits."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2234122)

RR

Robert R.

Founder and CEO

> "I really like how I can create a funnel for multiple touches with potentially new clients."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2246105)

HQ

Hanzllah Q.

Digital Marketer

> "I wish the following up feature was a bit better."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226598)

JK

Jennifer K.

Managing Director

> "Being able to send batch connection requests with personal messages has been a time saver and a great benefit."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2236388)

MF

Michelle F.

Sales

> "The set up can be somewhat confusing - the language can be"

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2235802)

Bert V.

Head of Business Development

> "This enables us to test fast and iterate our approach at a pace that wasn't possible before."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226608)

NL

Nicolas L.

CEO

> "I had a newbie problem in understanding the workflow."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2251994)

FM

Frank M.

Business Development Rep

> "I have realized that I can have a completely separate cadence with Octopus, and it has led to great lead..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226773)

PB

Peter B.

Ceo

> "The interface is complicated."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226646)

GC

Glen C.

Founder

> "I need to add that these are first time connection requests that are being successful - on my first time reaching out..."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2218145)

CS

Christoph S.

Unknown

> "An the LinkedIn inbox sucks."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2226737)

FB

Frank B.

Agency owner

> "Also allows you to create a targeted sales funnel with in seconds"

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2245716)

MB

Monika B.

Director of Partner Development

> "No customer service support."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2217233)

PV

Pablo V.

CRO

> "It really simple, no training needed, in few minutes one can start prospecting."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___3089922)

CS

Cristian S.

Consultant

> "The installation of the software was hard."

[See full review](https://www.capterra.com/p/204641/Octopus-CRM/#Capterra___2227163)

[View Reviews](https://www.capterra.com/p/204641/Octopus-CRM/reviews/)

## User interface

4.19 (989)

[Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)

4.56 (274)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bitrix24

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Octopus CRM

13/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/204641/Octopus-CRM/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Octopus CRM

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Octopus CRM

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Octopus CRM

-   By Octopus CRM
-   Located in United States
-   Founded in 2018

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Contact vendor for pricing

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/)

$69/month

Price

$7.91/month

4.3

Features

4.4

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-113540/JIRA-vs-Bitrix24)

[Octopus CRM](https://www.capterra.com/p/204641/Octopus-CRM/)[4.56 (274)](https://www.capterra.com/p/204641/Octopus-CRM/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,922)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$9.99/month

Price

$12/month

4.2

Features

4.2

4.4

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-204641/Constant-Contact-vs-Octopus-CRM)