# Compare Bitrix24 vs Twitter/X 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Twitter/X based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-214056/Bitrix24-vs-Twitter

---

# Bitrix24 vs Twitter/X Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Twitter/X2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.5 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [997 reviews](#user-reviews)

Positive

818

Neutral

120

Negative

59

[## Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.5 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.1

Reviews Sentiment

Based on [1,803 reviews](#user-reviews)

Positive

1,634

Neutral

127

Negative

42

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.5

Sales Pipeline Management

4.4

Activity Dashboard

3.4

\--%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

NA

Lead Management

NA

Sales Pipeline Management

NA

Activity Dashboard

4.6

User satisfaction

User satisfaction

4.2

User reviews[997](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.5

User reviews[1,803](https://www.capterra.com/p/214056/Twitter/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.1

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

Not provided by vendor

## User reviews

Pros & cons

RA

Ramadhan A.

AI Governance Graduate Officer

> "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RA

Ramadhan A.

AI Governance Graduate Officer

> "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay organized..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

Nurudeen O.

Business Outreach Analyst

> "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and communication."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

SB

Sifiso B.

Project Manager

> "Some users find the mobile app less intuitive than the desktop version."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

Nurudeen O.

Business Outreach Analyst

> "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Peter C.

Regional Director of Business Development

> "The user interface is confusing at first."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform is feature-rich and supports a wide range of business operations."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration...."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

Nurudeen O.

Business Outreach Analyst

> "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

RK

Raj K.

Managing director

> "It is also value for money, with good customer support (though sometimes a little slow)."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

VR

Verified Reviewer

Business development department

> "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

DD

Denise D.

Consultant

> "I deliver content from my blog and connect with some of the greatest people on the planet, Twitter, if used correctly..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7130134)

MMJ

Medina- Maldonado J.

Graphic designer

> "What I like least about Twitter is how algorithm determines the type of content to be seeing which could make me miss..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7136141)

Mustafa A.

Director

> "The introduction of monetization for creators and improved video features has made it more versatile, though it..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7127451)

AR

Amos R.

Owner

> "Sometimes the algorithm shows me the weirdest posts, it lacks team collaboration tools and you can't edit your posts..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7044596)

DM

David M.

Technical Support Engineer

> "I enjoy the speed with which I could post updates and reply to users, which allows to maintain the active presence and..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7072469)

Bryan J.

Democratic Presidential Candidate

> "The one dislike I got about twitter is about the disinformation that is sometimes spread on the website, I would..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7079464)

ET

Edward T.

Accountant

> "I adore Twitter mostly because it allows you to send an important message in a matter of seconds and be sure that..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7110995)

JFR

Joe Felix R.

Entertainer

> "The price isn't completely unreasonable, but it's not good to lock basic things like Post Engagement and longer posts..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7020552)

MW

Meegan W.

Educator

> "It’s super convenient for quick updates and casual browsing, even if it can get messy at times. Once you get used to..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7146554)

Earl T.

Owner Voice Talent

> "put great effort to finding how to contact support & appears there is no support."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7151451)

KM

Kim M.

Financial Manager

> "I can tell that an account is verified and the information posted from it is reliable when I see a blue-check mark on..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7152232)

DM

Demi M.

Community Manager

> "Definitely, that's a bad thing to allow twitos to have access to an authentication badge just by paying"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6865575)

LV

Luis V.

Account Executive

> "Twitter/X has been a valuable platform, for following up on trends and local discussions that are of interest to our..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7163224)

GJ

George J.

Graphic designer

> "I also don’t like its customer support team because they always slow to respond."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

MA

Moath A.

Operations Manager

> "It’s enabled me to find new suppliers, stay on top of project trends, and even network with others dealing with the..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6855759)

JC

John C.

Graphic designer

> "I don’t like as It makes fake news spread fast"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

DM

Dennis M.

Senior Frontend Engineer

> "What i like most about twitter is the Blue-Check mark feature. When i see an account with a blue-Check mark i know..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6822811)

JM

Jazzmen M.

Home health aid

> "I hate that they condone bullying and scamming allot."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7176459)

Mustafa A.

Director

> "The ability to engage directly with industry leaders, creators, and public figures is unmatched."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7127451)

GG

Guy G.

Director

> "The noise - it's harder to get heard, and the stream seems more cluttered with ads than ever before"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6394284)

CJ

Cassandra J.

Electrical engineering

> "What I like most about Twitter is that you have the options to post and retweet people's post and communicate"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7047773)

JU

Juliet U.

case manager

> "It can be overwhelming due to so much news etc."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7039911)

MD

Mwangi D.

Senior UX Engineer

> "It allows me to connect with experts in different Disciplines across the world."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7002018)

Emily O.

Verification and Quality Assurance Officer

> "I don't like that Twitter/X is hard when it comes to building audience as a beginner"

[See full review](https://www.capterra.com/p/214056/Twitter/#GetApp___6676102)

BR

Badru R.

Cyber security analyst

> "The fact that I get the latest and hottest news on it as it’s happening and also being able to connect with other..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6812880)

AA

Amr A.

Paediatrician

> "Full of scammers for cryptocurrency and other financial frauds- limited direct messages chat and need premium..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4996388)

DF

Daniel F.

Solutions Engineer

> "The search feature on Twitter/X has been great to find comments and information on topics of interest."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6887732)

Haidy M.

financial accountant

> "I am restricted to a limited number of letters, as it may sometimes be difficult for me to express myself using this..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6178536)

Iman G.

Student

> "You can use hashtags so that your tweet reaches to the like-minded people and people can comment on your tweet."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6683928)

MAK

Muhammad Aamer K.

Full stack web developer

> "I do not like the pricing for account verification there should be a way where there is no payment needed for any..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6067290)

GJ

George J.

Graphic designer

> "It serves as a place of learning for me,also a place of entertainment and inspiration for me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

JH

Joseph H.

CEO

> "The account is still linked to my email, and I'm caught in a loop with their customer service team and literally can't..."

[See full review](https://www.capterra.com/p/214056/Twitter/#SoftwareAdvice___4945565)

JFR

Joe Felix R.

Entertainer

> "To be able to interact with people I enjoy watching on YouTube and talking with others regarding things of my interest..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7020552)

HB

Hillary B.

Nurse

> "I feel most of the communication is a bit too public"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6617715)

JM

John M.

System Engineer

> "It's possible to stream live videos using Twitter/X. Again, I can easily create and post contents with Twitter/X."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6743893)

Esteban G.

IT Technician

> "Unchecked racism, blatant extremists views and politics which complements the awful Ad placement if you ever buy one."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6078906)

MMJ

Medina- Maldonado J.

Graphic designer

> "I like the availability of hashtags and mention ."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7136141)

AK

Aniket K.

Content Writer

> "The only thing which least like about twitter is that there are some bot accounts which use to create spam for other..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6017798)

SE

Sarah E.

Microbiologist

> "It is very good for sharing updates and news."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7133906)

MD

Mike D.

Owner

> "Unfortunately, the sources of the news are bias"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6631755)

DA

Donald A.

Graphic Designer

> "They have helpful customer service team ,with beautiful features."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

Esteban G.

IT Technician

> "Previous features that were free now put behind a paywall and egregious prices for the API."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6078906)

OK

Omar K.

Fulfillment Specialist

> "Overall Twitter/x is an excellent social media platform to get people’s opinions and thoughts and to show your..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6634476)

NR

Natalie R.

Administrator

> "I often get recommended content that I am not interested in"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6559968)

LW

Levin W.

Cashier

> "Overall experience is top tier social media I use it everyday I post all day long I love this app perfect"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7107188)

EP

Elijah P.

CEO

> "Scams can popup more often because you only have to pay for verification instead of being reviewed."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6289564)

JG

Johnson G.

Graphic designer

> "Their customer service staff is competent and quick to respond, which is why I like them."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7088632)

VR

Verified Reviewer

devlopeur

> "This can create echo chambers where users are only reinforced in their existing beliefs"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6289361)

JU

Juliet U.

case manager

> "There is also twitter space which helps one connect and learn."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7039911)

TL

Tyson L.

San Miali Electrician

> "Some of the ads and challenging to navigate and filter out unwanted content."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___5024443)

GJ

George J.

Graphic designer

> "I love as it makes family connections to themselves."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

TC

Tanirah C.

Manager

> "It has a lot of news like nonsense news pages that pop up even if it wasn’t recommended"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6278488)

JC

John C.

Graphic designer

> "I like its hashtag feature"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

MB

Mohit B.

studying

> "Twitter has been criticized for problems with online bullying, cyberbullying, and trolling."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6366154)

DA

Donald A.

Graphic Designer

> "It has awesome social media management"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

VR

Verified Reviewer

Backend Engineer

> "I think there are too many bot accounts on Twitter that could ruin our experience."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6077529)

Ashish A.

Customer Service Representative

> "The platform’s real-time interaction and analytics tools enable us to customize our content and efficiently measure..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6372936)

Matej P.

Assistant Director

> "Inability to stop harassment of some extreme groups."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6188606)

JC

John C.

Graphic designer

> "It makes content publishing easy"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

DFH

Diane F H.

Bus Driver Trainer Dispatcher

> "It entraps users to use up too much of their personal time"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6288447)

Betty O.

Founder

> "I love the "related posts" feature, It gives you several ideas and increases post reach"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6415998)

PK

Prafull K.

Freelance

> "It can be annoying at times to simply see offensive tweets."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6170059)

NZ

Najmeh Z.

PhD student

> "I stay informed about global trends by following debates and tracking tweets from companies and individuals I'm..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6064285)

MD

Muhanad D.

engineer

> "You must follow up on some posts that contain immoral content"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6143344)

NR

Natalie R.

Administrator

> "It helps me stay up to date with other researchers in my field and the projects they are working on"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6559968)

JF

Jessica F.

Author

> "Most of my tweets don't get many views. But this is probably my fault, not Twitter's.)"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6169759)

JG

Johnson G.

Graphic designer

> "Its easy learning curve appeals to me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7088632)

AA

Amr A.

Paediatrician

> "I am on twitter since 2011 but the problem now limited daily chat"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4996388)

ET

Edward T.

Accountant

> "I also like as their customer support team is so helpful."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7110995)

Sharon B.

Owner

> "The Trends that are shown are not focused on my country, when I choose Duth it shows trends from the Netherlands,..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4713839)

SA

Sarah A.

Researcher

> "Another thing I like about X is you can engage with content creators and representatives on this user friendly social..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6602895)

VR

Verified Reviewer

Backend Engineer

> "They like to spam in every post and feel annoying for me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6077529)

JM

John M.

Senior Software Engineer

> "It's simple to send direct messages with Twitter/X thus enhancing real-time team communication and collaboration."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6812948)

VR

Verified Reviewer

Senior Research Analytics Specialist

> "With rumors of bots, we are a bit hesitant to use this in our analysis....."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6168907)

Emily O.

Verification and Quality Assurance Officer

> "I like that Twitter/X helps build my personal brand through its post feature."

[See full review](https://www.capterra.com/p/214056/Twitter/#GetApp___6676102)

AH

Afnan H.

Interior designer

> "it has many of rules ,I do not like complicated apps ,like you can tweet with that much of letters maybe it is the..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4002811)

DA

Donald A.

Graphic Designer

> "Incredible post management"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

BP

Bonnie P.

Recruitment Mgr

> "Some of the advertising is not aimed at me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6177774)

AJ

Alan J.

Servente

> "Being able to post photos and videos freely like Instagram."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6710819)

DL

David L.

Host

> "APIs aren’t allowed or extremely restricted now"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4960330)

[View Reviews](https://www.capterra.com/p/214056/Twitter/reviews/)

## User interface

4.19 (997)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)

4.52 (1,803)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bitrix24

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Twitter/X

3/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/214056/Twitter/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Twitter/X

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Twitter/X

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Twitter/X

-   By Twitter
-   Located in United States
-   Founded in

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