# Compare Bitrix24 vs Citrix Workspace 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Citrix Workspace based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-220624/Bitrix24-vs-Citrix-Workspace

---

# Bitrix24 vs Citrix Workspace Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Citrix Workspace2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Citrix Workspace](https://www.capterra.com/p/220624/Citrix-Workspace/)[4.2 (121)](https://www.capterra.com/p/220624/Citrix-Workspace/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [997 reviews](#user-reviews)

Positive

818

Neutral

120

Negative

59

[## Citrix Workspace](https://www.capterra.com/p/220624/Citrix-Workspace/)[4.2 (121)](https://www.capterra.com/p/220624/Citrix-Workspace/reviews/)

Starting Price

$2.00/month

Value-for-Money

3.9

Functionality

4.2

Ease of Use

4.2

Customer Service

3.9

Reviews Sentiment

Based on [121 reviews](#user-reviews)

Positive

97

Neutral

18

Negative

6

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.5

Sales Pipeline Management

4.4

Activity Dashboard

3.4

\--%Fit

Missing features

Feature ratings

Data Security

4.7

Contact Management

NA

Lead Management

NA

Sales Pipeline Management

NA

Activity Dashboard

NA

User satisfaction

User satisfaction

4.2

User reviews[997](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.2

User reviews[121](https://www.capterra.com/p/220624/Citrix-Workspace/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

3.9

Customer support

3.9

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$2Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

Citrix Workspace is designed for both SMB & enterprise orgs. Looking to cut through the noise while empowering employees to think creatively and adapt? Citrix Digital Workspace is the tool for you.

## User reviews

Pros & cons

RA

Ramadhan A.

AI Governance Graduate Officer

> "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RA

Ramadhan A.

AI Governance Graduate Officer

> "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay organized..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

Nurudeen O.

Business Outreach Analyst

> "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and communication."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

SB

Sifiso B.

Project Manager

> "Some users find the mobile app less intuitive than the desktop version."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

Nurudeen O.

Business Outreach Analyst

> "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Peter C.

Regional Director of Business Development

> "The user interface is confusing at first."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform is feature-rich and supports a wide range of business operations."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration...."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

Nurudeen O.

Business Outreach Analyst

> "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

RK

Raj K.

Managing director

> "It is also value for money, with good customer support (though sometimes a little slow)."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

VR

Verified Reviewer

Business development department

> "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

SW

Stephanie W.

Senior Manager

> "I find it extremely helpful that Citrix allows me to have a workspace to perform database needs in a remote..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6612196)

VR

Verified Reviewer

physician

> "Sometimes the updates for an app within citrix require you to restart your computer, so that can be tough if you..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6868592)

VR

Verified Reviewer

physician

> "I have worked for two companies that don't have it and of course have adjusted, but it is the best option for..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6868592)

SW

Steve W.

Business Technology Systems Administrator

> "Sometimes issues with it getting stuck and having to force close app or call Tessitura to get sessions unstuck."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6593289)

SW

Steve W.

Business Technology Systems Administrator

> "Works great with our Tessitura implementation to allow the software to load."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6593289)

SW

Steve W.

Business Technology Systems Administrator

> "Updates have caused issues in past with display size of fonts on screen."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6593289)

BG

Bryson G.

CRNA

> "I like the access it provides to other apps around the hospital."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6652791)

IP

Issac P.

Senior Engineer

> "The session disconnects frequently due to idle time or connection issues"

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6645407)

EM

Elza M.

Customer Service Specialist

> "Generally speaking, Citrix Workspace offers me great tools to work from home, it's stable, easy to use and pretty..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6516077)

SW

Stephanie W.

Senior Manager

> "It seems to be a struggle to open the link sometimes, and also inefficiently runs in the background."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6612196)

SW

Steve W.

Business Technology Systems Administrator

> "A great software that works with and interacts with Tessitura seamlessly."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6593289)

EV

Erik V.

Technical consultant

> "I constantly get logged out of the browser session which is really annoying."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6584230)

EV

Erik V.

Technical consultant

> "It's nice to be able to keep the clients environment seperated from my own."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6584230)

NV

Nathan V.

Operations Analyst

> "The only issue I had with Citrix was connectivity issues."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6797626)

VR

Verified Reviewer

Admin agent

> "Very efficient platform have been using it for about 2 years now"

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___7067050)

MP

Mic P.

Technical Support Specialist

> "It can't be possible to save the ticket as a temporary one in case the support does not have all the information..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4901399)

VR

Verified Reviewer

IT Manager

> "Here are some of the best features of Citrix Workspace: Unified Interface, Secure Access, Multi-Device Support,..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4752521)

Paul E.

Marine Compliance Manager

> "I’m not sure if this is just our companies set up, but it can be occasionally a bit laggy, particularly since we..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6028552)

VR

Verified Reviewer

IT Manager

> "Citrix Workspace is a powerful digital workspace solution that provides a unified and secure platform for..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4752521)

Alex Jose P.

Supervisor

> "When password needs to be reset we cannot reset it working at home, we have to call the client support center and..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4841964)

VR

Verified Reviewer

Admin agent

> "Great and easy to learn and educate."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___7067050)

VR

Verified Reviewer

Attorney

> "Certain programs such as video conferencing software cannot not be run in Citrix reliably."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3686423)

NV

Nathan V.

Operations Analyst

> "The program are very easy to use and contain helpful information."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6797626)

Kavindu Githsara K.

System Specialist

> "However, it may not be the best fit for smaller businesses with limited budgets or users who are not comfortable..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4382909)

Kavindu Githsara K.

System Specialist

> "It allows employees to access their work application and files from anywhere, at any time, using any device."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4382909)

MM

Max M.

Research Assistant

> "Citrix Workspace is expensive relative to competitors and its complexity can be daunting."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4787082)

II

Isael I.

IT Support

> "It is excellent software that allows me to interconnect with applications and operating systems that make..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3273039)

DJ

Deonna J.

Customer Care Representative

> "It does sometimes freeze and can be slow which sometimes affects work time. "

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#GetApp___4217907)

GD

Gijs D.

biomedical engineer

> "Verry good tool to do my work when i am not in the office."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6240858)

HY

Hulya Y.

Search Asisstant

> "The network security prompt is insufficient."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4144361)

MC

Martina C.

Paralegal

> "Especially during covid, this program allowed the office to work from home at the same capacity as being in the..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4877782)

CA

Chelsie A.

SAFE agent

> "I'm not a huge fan of the visual aesthetic but that does not effect performance"

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4600279)

Paul E.

Marine Compliance Manager

> "It just works almost all of the time, without issue."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___6028552)

JB

Jalen B.

Owner

> "Password resets can be frequent and if you're not attentive you'll have to call support to set up a new password..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2945907)

HY

Hulya Y.

Search Asisstant

> "The best feature for employees like me is high performance for those who work remotely."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4144361)

SH

SHARI H.

Independent Contractor

> "The only con is that when I login, I sometimes need to refresh the software to see all of my apps."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2955960)

MM

Max M.

Research Assistant

> "Moreover, I like that Citrix Workspace provides a single sign-on experience for users."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4787082)

VR

Verified Reviewer

Attorney

> "Other days it is barely functioning."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3686423)

WN

Wendy N.

Underwriting Support

> "very reliable and access to our whole system is very easy using this"

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___5079825)

VR

Verified Reviewer

Software Engineer - Part Time

> "The performance and connection lost cases kills the developer productivity."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3216230)

DJ

Deonna J.

Customer Care Representative

> "It's effortless to navigate. Once you know the system you should have no problems learning tricks about the..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#GetApp___4217907)

VR

Verified Reviewer

Support Technician

> "Setting up and deploying a desktop/application can become cumbersome and has a lot of steps."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2982297)

VR

Verified Reviewer

Software Engineer

> "Citrix workspace help in accessing various applications from anywhere, It works as a central system."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3615053)

VR

Verified Reviewer

Sr. Agile Transformer

> "I have struggled to get my external camera to connect when using a MAC mini."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3259783)

AA

AMBER A.

BEHAVIORAL ANALYST I

> "I think the record keeping and ability to have immediate acces to information facilitates better services for our..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2956881)

Kenton W.

Graduate Research Assistant

> "The setup experience was a bit awkward and I needed some assistance from It to get it to work on my home computer."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2968075)

LB

Lucas B.

Post-doctoral Researcher

> "Accessing a remote VDI is very easy and hardly presents problems."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3843438)

SS

Shanta S.

Medical Assistant

> "It causes downtime and login issues. "

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3143510)

AD

Amelia D.

Division Coordinator

> "Our large healthcare system has used Citrix now for almost ten years."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3680141)

LA

Latonja A.

CSR

> "Sometimes the application stalls and you have to restart"

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3200898)

VR

Verified Reviewer

Support Technician

> "It does its job well, only issue I have is that for how complicated the setup is there are other products out..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2982297)

VR

Verified Reviewer

IT Manager

> "I didn't find anything annoying about this product."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4752521)

JF

Jennifer F.

Manager

> "It's easy to toggle between the Citrix Workspace and the typical Desktop but it locks down features like..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3578368)

NB

Nastazija B.

CSA Outbound

> "You never know when it will kick you out of the work space or when you are not going to be able to even sign into..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2788829)

EE

Elroy E.

Internal Auditor

> "Its great to share files across departments as well which can be edited and made available to pertinent..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3452878)

SM

Shannon M.

Consultant

> "Overall, it can be difficult to use and has many glitches"

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3006209)

SE

Stefanos E.

Cloud consultant

> "End users can also create a custom workflow to work with their custom microapps, thus increasing their overall..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2578169)

Marko P.

Helpdesk Agent level 2 Managed Services Operations Retail & Hospitality Helpdesk

> "Also, Citrix is not able to send or “inject” all the windows commands and shortcuts."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2781165)

MC

Martina C.

Paralegal

> "I loved the remote feature."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4877782)

VR

Verified Reviewer

Software Enginner

> "Sometimes the resolution doesn't match with the window size so I have to work on fullscreen mode."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2769679)

VR

Verified Reviewer

Associate Chemist

> "Overall, the software allows everyone to collaborate and access necessary files on the go."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3024434)

Narasimhan (Nari) S.

Chemical Engineer

> "It creates more problems and till date information security issues continue to abound partly because a secure,..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2779271)

II

Isael I.

IT Support

> "It is a very good experience, because citrix workspace offers me an excellent tool to work from home as if you..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3273039)

SP

Sergio P.

Financial Services Representative

> "Citrix will lose connection and this requires that I wait 2 full minutes before I'm able to re-sign in."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2906857)

JMG

JUAN MARTIN G.

Attorney at law

> "This personal and secure platform is available through a single Internet connection but in my company each user..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2932105)

CI

Courtney I.

Financial Aid Leader

> "Everyone in my company experiences this problem and it can be very frustrating to be in the middle of work and..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2915142)

JS

Jessica S.

Customer Experience Manager

> "Citrix Workspace allows me to connect to other required software and provides a secure safety net in order to do..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2824603)

JS

Jeff S.

Mutimedia Specialist

> "The video and sound quality is lacking."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2934809)

SE

Stefanos E.

Cloud consultant

> "I enjoyed the Citrix Workspace MicroApps and the custom workflows which can be created intuitively without any..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2578169)

RC

Ricardo C.

Sales

> "Sometimes there is lag when the system is being worked on by the tech support"

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2932807)

NK

Naleen K.

Analyst

> "Access to the software is extremely easy."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4187893)

JS

Jessica S.

Customer Experience Manager

> "When we first started using this software ~5 years ago, there were definitely some kinks and the program did not..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2824603)

NK

Naleen K.

Analyst

> "Easy to use"

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___4187893)

SS

Shanta S.

Medical Assistant

> "It is a horrible product. "

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3143510)

VR

Verified Reviewer

Pharmacy Technology Coordinator

> "I love being able to securely login and work from home"

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3456733)

SS

Shanta S.

Medical Assistant

> "Terrible!"

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3143510)

MV

Maurice V.

CCO

> "I liked the fact that you enter a secure environment within the office parameters and find my desktop and access..."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2561833)

Burak C.

Accounts Payable Analyst

> "The menus and letters are blurry."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2477405)

VR

Verified Reviewer

Software Engineer - Part Time

> "It is good to access production systems wherever you connect without security concerns."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___3216230)

JS

Jeff S.

Mutimedia Specialist

> "Slowness issues."

[See full review](https://www.capterra.com/p/220624/Citrix-Workspace/#Capterra___2934809)

[View Reviews](https://www.capterra.com/p/220624/Citrix-Workspace/reviews/)

## User interface

4.19 (997)

[Citrix Workspace](https://www.capterra.com/p/220624/Citrix-Workspace/)

4.17 (121)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bitrix24

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Citrix Workspace

10/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/220624/Citrix-Workspace/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

Citrix Workspace is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Citrix Workspace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Citrix Workspace

-   By Cloud Software Group
-   Located in United States
-   Founded in 1996

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Wrike](https://www.capterra.com/p/76113/Wrike/)[4.37 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

$69/month

Price

$10/month

4.3

Features

4.3

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/76113-113540/Wrike-vs-Bitrix24)

[Citrix Workspace](https://www.capterra.com/p/220624/Citrix-Workspace/)[4.17 (121)](https://www.capterra.com/p/220624/Citrix-Workspace/reviews/)

vs

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/)

$2/month

Price

$11.99/month

4.2

Features

4.4

4.2

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/143068-220624/Dropbox-Business-vs-Citrix-Workspace)