# Compare Bitrix24 vs Webex Suite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Webex Suite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-237272/Bitrix24-vs-Webex

---

# Bitrix24 vs Webex Suite Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Webex Suite2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,400)](https://www.capterra.com/p/237272/Webex/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [989 reviews](#user-reviews)

Positive

810

Neutral

120

Negative

59

[## Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.4 (7,400)](https://www.capterra.com/p/237272/Webex/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [7,400 reviews](#user-reviews)

Positive

6,589

Neutral

679

Negative

132

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 8,222 reviews from team communication software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

Not enough reviews

Feature ratings

Email Management

3.9

File Management

2.0

Project Management

4.3

Workflow Management

4.1

Real-Time Chat

4.6

78%Fit

High performer

Feature ratings

Email Management

4.4

File Management

3.5

Project Management

4.2

Workflow Management

4.6

Real-Time Chat

4.5

User satisfaction

User satisfaction

4.2

User reviews[989](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.4

User reviews[7,400](https://www.capterra.com/p/237272/Webex/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

Webex Suite is an all-in-one, intelligent collaboration suite built on an industry leading and secure Webex Platform with artificial intelligence features built-in.

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

Jeff C.

Finance ManagerFinance Manager

> "No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Amr E.

Senior Scrum Master

> "You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4794612)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to integrate..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

Rausibell M.

SVP of Marketing

> "Sometimes the interface of a system is too complex in certain sections."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4800077)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less secure..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

Jeff C.

Finance ManagerFinance Manager

> "Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

RB

Rick B.

Fachinformatiker

> "Support wouldn't even help, they say that this feature is not included."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4793033)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

KS

Kimberly S.

Patient Service Representative

> "What I enjoy most about WebEx is the ability to communicate with those within my office to ensure the safety of the provider, if needed."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7062411)

CG

Carly G.

Curriculum designer and trainer

> "I can’t say this is something that I like Lisa about WebEx, but that it wasn’t integrated into the other communication programs they were..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7056918)

Duncan C.

Digital Solutions Lead

> "I like that Webex Suite allows me to contact people outside of my organisation quickly, and also that Webex acts like my own phone ,where..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6858460)

EC

Eli C.

specialist

> "Their texting feature can be frustrating if you are not texting with an existing contact."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901)

Maaz P.

Technical Support Engineer

> "It allows users to conduct high quality meetings from laptops, mobiles and browsers without complicated setup."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132316)

Harshul S.

Sr Tech support specialist for Network Operations

> "The mobile version is ok but not as smooth as the desktop ."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

Steven M.

system technique

> "I think it's a well-structured collaboration tool where I can seamlessly develop my hybrid work in meetings, communication, and file..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7020443)

JP

Jennifer P.

Sr. Auditor

> "It does not transcribe the audio, and at times, listening to the recording does not help; you will have to listen several times to..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

YM

Yasmin M.

Accounting Assistant

> "Webex Suite stood out to me for its strong video and audio quality, especially during longer meetings where stability really matters."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303)

SG

Shauntel G.

Operations Coordinator

> "find it difficult to link external camera/mic when using it unlike some other products"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6808642)

Yatra P.

Omni Associate

> "Webex Suite is a good app which offers wide range of features. But the best thing about Webex Suite is definitely it's video and audio..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

VR

Verified Reviewer

Software Developer

> "The windows desktop client - especially the window handling in meetings. If you have 2+ monitors it is sometimes just stupid and it does..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

JF

James F.

Music Manager

> "It has a very nice dashboard design, and it also allows our organization users to customize different settings easily, such as profile,..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6301260)

YM

Yasmin M.

Accounting Assistant

> "Some features are not as easy to find, which can make the learning process slower."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7132303)

XL

Xiang L.

Director

> "We can manage our calls, meetings, webinars, messagings, polling and events with this full collaboration tool."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6429272)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "On few occasions, I have also experienced some technical glitches."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7087494)

Yatra P.

Omni Associate

> "Webex Suite has everything that one search for like meetings, chat, and callings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7092199)

VC

Vinayak C.

DGM

> "Some users are finding the platform's interface to be a bit cluttered or overwhelming, particularly those who are accustomed to Zoom..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

VR

Verified Reviewer

Marketer and Designer

> "With my experience if you are looking tools for collaboration then, try webex suite with all the collaborating tools that I need in one..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6687580)

JG

Jessica G.

Realtor

> "Sometimes hard to search and find past messages , when finding them and trying to click on them it doesn’t always take you to the message"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6791494)

ST

Sasha T.

Junior Digital Marketing Manager

> "Its virtual meeting technology enables high definition both video and audio with very little lag; the integrated webinar allows complex..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587509)

TZA

Theint Zarchi A.

System Engineer

> "Webex can consume a lot of CPU and memory, which may slow down older devices."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6756788)

OM

Oscar M.

Senior Commissions Data Analyst

> "I like that the tools enable us to perform many actions in an efficient way, the Webex space for meetings, calls integrated with outlook..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473241)

CTAS

Cornelius Tian Andi S.

Owner

> "Sometimes the application can be a bit resource-heavy, especially on older devices, which can cause lag or delays."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

JP

Jennifer P.

Sr. Auditor

> "The other great feature is that you can call in on your cellphone if necessary. When you have listened partially to the recording and..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6682692)

VC

Vinayak C.

DGM

> "There are occasional issues with connectivity and performance, which disrupt meetings and presentations."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

VC

Vinayak C.

DGM

> "I like its reliability, the ability to share screens and use whiteboarding enhances our collaboration, and the option to record meetings..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6401713)

VK

Valentin K.

Spring Intern

> "Poor voice-isolation (in my partner´s case), no MS Office integration, good voice transcription"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6514419)

Aditya Kumar V.

Devops Engineer

> "The thing I enjoyed most about Webex Suite is that it amalgamates all the must-have collaboration tools under one umbrella, from meetings..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6584180)

VR

Verified Reviewer

Software Developer

> "would like our company to switch to MS Teams, but because of the "vendor lock-in" of the VS-rooms it's not possible."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6592252)

AH

Aaron H.

Sales and Inventory Analyst

> "Additionally, its breakout room capabilities allow smaller team discussions within larger meetings, which is ideal for training and..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

DT

Daniel T.

IT Engineer

> "Functionality not as good as good as other market leaders and lacks the intergration of products like MS teams and zoom"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6744617)

AP

Ale P.

SWE

> "Webex Suite offers reliable video conferencing, seamless collaboration tools, and strong security features."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6503524)

Milton A.

IT

> "With my service provider, signing up for the service can be complicated."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6834984)

DH

Denise H.

legal assistant

> "I like that Webex can be used at home, at work, on the phone and truly any electronic device."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7071454)

VR

Verified Reviewer

CS Senior Analyst

> "I do not like that it can sometimes take a lot of bandwidth which causes my computer to run slower than normal"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6614974)

AH

Aaron H.

Sales and Inventory Analyst

> "Webex’s whiteboarding tools, real-time annotation, and screen sharing make it easy for teams to brainstorm and work together."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

DJ

Derek J.

Owner

> "There's no web based video calls, it all has to go through their program and can be a hassle."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6587660)

NB

Nivesh B.

Network Engineer

> "Screen sharing, enhanced security features, intuitive UI & better video & audio features put the Webex Suite at the apex."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6644054)

DP

Dylan P.

Lab Operations Associate

> "I encountered some video quality problems initially, but I'm not sure if this was due to my network connection or the program itself."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6536272)

AM

Alejandro M.

Chief

> "I love how fast you can create large meeting and have them schedulized and under control"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7051763)

QB

Quantieshia B.

Founder ceo

> "Sometimes when trying to share screen, it won’t allow me to because of my settings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6471827)

Harshul S.

Sr Tech support specialist for Network Operations

> "It’s is reliable for meetings and the team communication, and it rarely crashes. Once you learn where is everything is, it’s is easy to..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

AG

Alvaro G.

Team Leader

> "Constant relogin into the tool makes it less reliable when urgent meetings take place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6527835)

AT

Alejandra T.

BU Hybrid IT Regional Sales Manager

> "Easily interacts with many peripherals, allowing any call transfers to other devices, including interactive Monitors and cameras."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6806626)

LH

Luke H.

Financial Advisor

> "Menus take hunting round, setting up feels clunky."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7038639)

CR

Cosmin R.

QA

> "The connection rarely drops, and the sound/video quality is always clear."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7044914)

UC

Urgan C.

Associate

> "user interface can feel outdated and navigating settings sometimes requires too many steps"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6515742)

VB

Viviana B.

Production supervisor Engineer

> "Our remote forest operations depend on video quality, so the software excels at giving you this with adaptive bandwidth management."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6574692)

AaM

Alfiya ashfaque M.

Software Engineer - QA

> "Sometimes I face lags while I use the web conferencing option."

[See full review](https://www.capterra.com/p/237272/Webex/#SoftwareAdvice___6680772)

JPN

Jean Pierre N.

Instructional Designer

> "I find it a robust and user-friendly platform for communication with a small or large audience."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7074284)

VR

Verified Reviewer

Software Engineer

> "The user interface can feel outdated, and there are occasional connectivity issues."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969)

Harshul S.

Sr Tech support specialist for Network Operations

> "The chat and meeting notes are very much helpful too because everything stays in theone place."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

VR

Verified Reviewer

Business head-North America

> "User interface and experience wasn't intuitive and it wasn't easy to spot the functions such as screen sharing."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6310469)

VR

Verified Reviewer

Data Centre Engineering Operations

> "The video and audio quality are generally stable and professional, which is critical for vendor-facing discussions."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6865685)

SS

Sahil S.

Assessment Engineer

> "Sometimes, it becomes a bit cluttered when you have many people in the group chats."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6563959)

VR

Verified Reviewer

Software Engineer

> "High-quality video conferencing, reliable security features, and strong integration with other Cisco products."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6460969)

JL

Joan L.

Manager

> "Application would sometimes crash on some of our employees devices."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422949)

Harshul S.

Sr Tech support specialist for Network Operations

> "It’s is good for team collaboration and feels stable compared to some other tools I used before."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7122622)

BD

Brenda D.

Service Program Manager

> "occasionally I have experienced audio issues either during a call or if I have previously been using another platform."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6648804)

CTAS

Cornelius Tian Andi S.

Owner

> "It has strong audio and video quality and helpful collaboration tools like screen sharing and messaging."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777216)

JA

Julian A.

IT Specialist

> "It can be a bit high in cost to maintain especially if your workplace is small."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6772420)

CE

Christina E.

Owner

> "My team LOVES using it to communicate all day long and keep synced up between branches."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6843590)

VR

Verified Reviewer

Product management services

> "Webex audio call has some issues related to quality."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6490493)

SY

Scott Y.

Content Creator

> "Audio and video quality were excellent, screen sharing worked like a charm, and we had the option to record the session, but we ended up..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6551911)

MO

Moses O.

Customer Service Representative

> "Webex Suite does not work perfectly when there is internet issues."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6476705)

Jeremy S.

Network Administrator Sr.

> "The ability to have different spaces for different projects or teams is great! ""

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6846956)

HA

Hector A.

Technical Support Engineer II

> "Confusing tabs, seems to look like all the common tools are available but not of quick access"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6509538)

KK

Khaled K.

System administrator

> "seamless integration of messaging, meetings, and calling, making collaboration smooth across different devices"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6721642)

DG

Duncan G.

Solution Engineer

> "Sometimes google calendar meetings did not load correctly."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6433143)

LY

Loganne Y.

Ultrasound Technologist

> "Everything you need is in WebEx suite, it saves so much time because you do not have to go out to different sites to accomplish what you..."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6425167)

JD

Jess D.

RN

> "Sometimes the sound isn’t the best or it has a hard time connecting."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6422631)

CA

Christine A.

Project Manager

> "Fosters productivity by remote collaboration by video conference calls and online meetings."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6554141)

VC

Valentina C.

instructional designer

> "I occasionally had problems sharing content and experienced slowness in chatting"

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6659527)

AH

Aaron H.

Sales and Inventory Analyst

> "Webex Suite is a strong choice for enterprises, especially those prioritizing security, collaboration features, and video quality."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6558382)

AB

Allie B.

Designer

> "I find WebEX t be unreliable and not compatible with other microsoft products."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6473318)

LF

Lauren F.

EI Professional

> "I like that you are able to send messages, reactions, replies, ect, in a HIPAA compliant manner."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6777441)

GM

Gregory M.

Director

> "Webex makes it hard to share your screen."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6446725)

EC

Eli C.

specialist

> "You can easily start a meeting with an option right on the contact screen."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___7003901)

VR

Verified Reviewer

Veterinary Student

> "The software is not super modern, some boxes look out of date."

[See full review](https://www.capterra.com/p/237272/Webex/#Capterra___6308241)

[View Reviews](https://www.capterra.com/p/237272/Webex/reviews/)

## User interface

4.19 (989)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

4.41 (7,400)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity/News Feed

120

Important

Bitrix24

Top features

36/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Webex Suite

35/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity/News Feed
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audio Calls
-   Calendar Management
-   Calendar Sync
-   Collaboration Tools
-   Commenting/Notes
-   Contact Management
-   Content Management
-   Customizable Branding
-   Data Import/Export
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Email Management
-   File Management
-   File Sharing
-   Generative AI
-   Meeting Management
-   @mentions
-   Mobile Access
-   Progress Tracking
-   Project Management
-   Real-Time Chat
-   Real-Time Updates
-   Reminders
-   Reporting & Statistics
-   Search/Filter
-   Single Sign On
-   Surveys & Feedback
-   Task Management
-   Third-Party Integrations
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/237272/Webex/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

Webex Suite is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Webex Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Webex Suite

-   By Cisco
-   Located in United States
-   Founded in 2010

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4.3

Ease of Use

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$69/month

Price

$7.91/month

4.3

Features

4.4

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-113540/JIRA-vs-Bitrix24)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,400)](https://www.capterra.com/p/237272/Webex/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,526)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$25/month

Price

$14/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163332-237272/GoToMeeting-vs-Webex)