# Compare Bitrix24 vs Discord 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Discord based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-240238/Bitrix24-vs-Discord

---

# Bitrix24 vs Discord Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Discord2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Discord](https://www.capterra.com/p/240238/Discord/)[4.6 (535)](https://www.capterra.com/p/240238/Discord/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [990 reviews](#user-reviews)

Positive

811

Neutral

120

Negative

59

[## Discord](https://www.capterra.com/p/240238/Discord/)[4.6 (535)](https://www.capterra.com/p/240238/Discord/reviews/)

Starting Price

$9.99/month

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

Based on [535 reviews](#user-reviews)

Positive

507

Neutral

21

Negative

7

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 1,864 reviews from online crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

79%Fit

High performer

Feature ratings

Contact Management

4.4

Task Management

4.4

Lead Management

4.5

Lead Capture

4.5

Reporting/Analytics

4.2

\--%Fit

Missing features

Feature ratings

Contact Management

NA

Task Management

NA

Lead Management

NA

Lead Capture

NA

Reporting/Analytics

NA

User satisfaction

User satisfaction

4.2

User reviews[990](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.6

User reviews[535](https://www.capterra.com/p/240238/Discord/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.5

Customer support

4.1

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$9.99Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

Software created for those who want to maintain an organized community to exchange experiences and knowledge about a certain subject, using audio and text messages or video calls.

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Nurudeen O.

Business Outreach Analyst

> "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to dig around..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

Nurudeen O.

Business Outreach Analyst

> "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Nurudeen O.

Business Outreach Analyst

> "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

VR

Verified Reviewer

Business development department

> "Done, like other channels, contains faults since reviews are frequently fabricated or have very little owing to the anonymity element of the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3746006)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

DK

David K.

Head of Community

> "It’s a very good program because it’s complete with everything needed for effective collaboration: direct messaging, calls, group messaging, file..."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6864639)

JFR

Joe Felix R.

Entertainer

> "There are a few things I'm not a fan of are the paid features. When you buy Nitro for roughly $10 a month, you get 2 server boosts for a server of..."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7020554)

VR

Verified Reviewer

Student

> "I really like that past students who already completed the course are active in the channels and help us with materials, explanations, and tutoring."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7137665)

SJ

Stephanie J.

Assistant

> "they have cyber bullying and harassment that is active and they do nothing, they send you a generic automated message of how you can go about..."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7044389)

VR

Verified Reviewer

Unemployed

> "Can stream applications and screens super easily to multiple people and they can join or leave call whenever or multiple people streaming..."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6852941)

VR

Verified Reviewer

Student

> "Also, when a server has a lot of channels, it can feel a bit confusing to navigate at first until I get used to where everything is."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7137665)

VR

Verified Reviewer

Self-Employed

> "Its most appealing features are seamless communication with people from anywhere in the world, and media sharing adn storing across devices."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6729157)

VR

Verified Reviewer

network engineer

> "Mainly i have a issue with the notification sounds, when we are in group chat with lot in active server overcome volume of notification. when we..."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6344973)

MW

Meegan W.

Educator

> "I found servers that give users updates when a store drops new cards. If you're a gamer, Discord is a great site for you. If you have a weird..."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6530338)

VR

Verified Reviewer

Unemployed

> "From their recent update, streaming has been lagging a lot and will lag or force close the application being streamed."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6852941)

VR

Verified Reviewer

Owner

> "It provides more personalization, and larger file transfer sizes, but for pure communication is not required at all."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7016366)

OT

Octavia T.

Designer

> "You cannot make servers fully private, while they are invite only the links can be guessed."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6869849)

NH

Nawal H.

Director

> "It would be great if the free version allowed more than 2,000 words and supported larger video and image sharing sizes."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6848710)

VD

Void D.

Freelance Artist

> "The addition of an integrated AI that cannot be removed or opted out of also makes it very frustrating to use as an artist."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6853509)

VR

Verified Reviewer

Student

> "What I like most about Discord is how easy it makes it for me to connect with other students at Concordia University."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7137665)

VR

Verified Reviewer

Internship for software developer

> "Discord consumes several resources and makes the device slower, also most paid features are decorations, styles, themes."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6583908)

VR

Verified Reviewer

Amateur Streamer

> "This app has allowed me to stay in touch with friends and followers and aided in streaming."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7043719)

SR

Steven R.

Project Responsible

> "If you are in too much group the way to change group is not super easy and the app on the phone is not optimize in terms of access to all functions."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6662568)

VR

Verified Reviewer

network engineer

> "other thing is Customization and Control this is really good feature, we give permission and roles and we can have fully control."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6344973)

VR

Verified Reviewer

Student

> "Too many customization options locked behind the expensive Nitro subscription."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6859186)

Kunal L.

Councellor

> "Discord improves team collaboration with seamless communication through text, voice, and video, making it easy to stay connected and organized."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6665787)

JM

Jenifer M.

Event Coordinator

> "Lacks security: There are spam bots, which pose a significant problem and a substantial security risk."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7010743)

SP

Stuart P.

Product Manager

> "I really like Collaborative gaming with friends and playing online with quizzes whilst still using voice."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6854550)

VR

Verified Reviewer

Musician and Music Producer

> "Audio experience when sharing application audio is poor - frequent cracking and popping and needing to restart video streams."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6636370)

NG

Namarata G.

IT Manager

> "It helps us create a community and channel for specific topics leading to focused discussions."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6431324)

RP

Rekha P.

Seo Executive

> "I find that Discord can be overwhelming with notifications, especially when managing multiple servers or also when I am in meeting."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6679953)

VR

Verified Reviewer

Owner

> "The audio is always loud and clear, and it is ideal for informal conversations as well as meetings with teams."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7016366)

MW

Margaret W.

Student

> "It seems like there are a lot of paywalls and limited ability to explore groups outside of your personal social sphere"

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6720278)

VR

Verified Reviewer

Architect

> "being able to join or invite into different types of groups that enables you to interact with people"

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6679997)

VR

Verified Reviewer

Student

> "Rich presence can sometimes get stuck or be heavily delayed (eg. Crunchyroll)."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6859186)

VR

Verified Reviewer

network engineer

> "We can make make community and in that we can divide lot of subcategory this is mostly i like in there."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6344973)

KO

Kathleen O.

Myself

> "Now my account is disabled and I can't even log in but I am still getting billed."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6839497)

VcH

Vojtěch H.

Lead Developer

> "Of course, you can also find someone's username externally, but the way it’s set up feels natural and provides a level of protection."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6565241)

AE

Anthony E.

3D Artist

> "You only have a limited size for each file you send, which makes it impossible to send very high quality images or videos, and personally working in..."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___4821108)

MMJ

Medina- Maldonado J.

Graphic designer

> "Discord is very good to communicate and collaborate with people around the world."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7136205)

KH

Kristopher H.

Streamer

> "As far as lesst goes at most sometimes discords a tad buggy on pc and uses a fair amount of cpu and ram other then that no complaints"

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6310564)

TsP

Tomás P.

Software Engineer

> "I use it both for text and voice communication, and it has allowed me to participate, explore, and consolidate distant relationships with people..."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6273006)

JT

Joseph T.

Photographer and Videographer

> "There are too many thing, it might be very hard to master when you first try to operate a server."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6825927)

TL

Tyson L.

San Miali Electricians

> "I appreciate what Discord provides and my overall experience with the platform it offers a wide range of feature like voice and video calls, text..."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6043998)

Iman G.

Student

> "Also some features are locked behind monthly Nitro subscription which can be a bit too expensive."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6678414)

Iman G.

Student

> "It's a great app to join various public communities or to make your own private community to discuss and chat about any topics you want."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6678414)

Harsh L.

SEO Executive

> "Beginners can face some issues while using Discord, like a little complex Setup for Beginners."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6642795)

AE

Anthony E.

3D Artist

> "Creating channels and organizing them is a very strong aspect in Discord, and now it has become a reference for all companies working online where you..."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___4821108)

PB

Perry B.

Dad

> "Chat rooms filled with inappropriate content for minors."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7011723)

Percival F.

Owner

> "The best social platform I can think of that doesn't revolve around media or content creation."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6856057)

VR

Verified Reviewer

Baker

> "I don't like how short the character limit is for my description/bio "

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6869198)

PR

Priam R.

Student

> "There is no dearth of features to improve engagement with your audience be it in chats or the voice channels."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6659875)

PB

Perry B.

Dad

> "FBI is looking into leftwing groups spreading violence on this site."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7011723)

JA

Joao A.

Manager

> "Excellent option for smartphones, for sharing information within a created interest group."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6626283)

Tess M.

Full Stack Software Engineer

> "The options to speak out loud have never been used in any group I've ever been in, and I think they take up unnecessary space."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6776303)

JFR

Joe Felix R.

Entertainer

> "It's an ideal way to stay in touch with all of your friends no matter how far apart you are."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7020554)

DS

Daksh S.

Software Developer

> "It can also be tricky to manage settings across different channels."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6675840)

NG

Namarata G.

IT Manager

> "Discord is a versatile app that helps facilitate team communication in our organization."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6431324)

Tess M.

Full Stack Software Engineer

> "I think the moving emoji options to respond to others is sort of tacky."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6776303)

VR

Verified Reviewer

network engineer

> "I'm really like is the system have some of offline features also for view old messages. "

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6344973)

MS

Mubarak S.

Writer

> "With its video chat feature, it lacks other features such as breakout rooms or webinar capabilities which should be included in the feature."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___5053362)

OT

Octavia T.

Designer

> "I’ve had an overall good experience using discord for group messaging and private messaging."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6869849)

OB

Ozone B.

Full Stack Developer

> "Properly managing moderations in large servers can also be quite difficult to understand, and you have to mess around with the roles and permissions..."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___5075973)

VR

Verified Reviewer

Unemployed

> "Can connect with friends privately or in a group setting easily."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6852941)

VcH

Vojtěch H.

Lead Developer

> "Recently, I've been disappointed with the emphasis on paid plans, as Discord seems to promote them a bit too aggressively."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6565241)

AYK

Akif Yasar K.

Electrical-Electronics Engineer

> "This app provides the high quality sound and voice services to users."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6563449)

Eric P.

CEO

> "Keeps prompting me to switch audio devices, but I can simply dismiss this dialog."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6762461)

VR

Verified Reviewer

Owner

> "The payed version Discord Nitro is not too expensive at $10."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7016366)

Orest S.

Owner

> "I tried to register, but this app automatically disabled my account before I finished the registration. Since I haven't been involved in spamming,..."

[See full review](https://www.capterra.com/p/240238/Discord/#GetApp___6051964)

PS

Peter S.

Backend Developer

> "I really loved it and will be glad to recommend it to my fellow techies to organize there events"

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7114753)

AK

Alexander K.

Clinical counsellor

> "I disliked that many of the servers were password protected/difficult to become part of."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6561656)

Iman G.

Student

> "There's an endless list of customizations you can do on this social media app."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6678414)

Roshish S.

Flutter Developer

> "Discord Nitro can be a little expensive in my region and the limit of file size when sending files can be annoying."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___5071927)

VR

Verified Reviewer

Development

> "In other words, awesome, it is best for video calling and collaborative work."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6729164)

MG

Mario G.

Safety

> "Not worth using or joining when you aee not told what $30 charges were for and why"

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6785054)

JT

Joseph T.

Photographer and Videographer

> "IT's a nice way to do voice chat with people."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6825927)

GL

Gregory L.

Manager

> "I didn't like that some features were hidden behind a paywall, and the upload limit caused us to use GitHub for most files."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___5023620)

DS

Daksh S.

Software Developer

> "Discord's real-time collaboration and seamless communication tools make team coordination easy."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6675840)

TsP

Tomás P.

Software Engineer

> "I don't like that whenever I want to share a high-resolution photo, it won't do a preview but creates a link instead."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6273006)

VR

Verified Reviewer

Owner

> "Discord is very easy to navigate and has a user interface that is intuitive and well-designed."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___7016366)

OB

Ozone B.

Full Stack Developer

> "One of the main issues I've faced when using discord is that the voice channels are not responding properly when joining a voice channel."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___5075973)

DS

Deepesh S.

Counsellor

> "My overall experience with Discord has been great it's reliable, easy to use, and perfect for staying connected with friends, communities, or teams...."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6778806)

AYK

Akif Yasar K.

Electrical-Electronics Engineer

> "I didn’t like the safety procedures of the app."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6563449)

DS

Daksh S.

Software Developer

> "It’s an intuitive platform that makes communication easy for casual chats or professional collaboration."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6675840)

VR

Verified Reviewer

Internship for software developer

> "Not actual helpful features."

[See full review](https://www.capterra.com/p/240238/Discord/#Capterra___6583908)

[View Reviews](https://www.capterra.com/p/240238/Discord/reviews/)

## User interface

4.19 (990)

[Discord](https://www.capterra.com/p/240238/Discord/)

4.64 (535)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Bitrix24

Top features

45/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Calendar Sync
-   Campaign Management
-   Collaboration Tools
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Deal Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Gamification
-   Generative AI
-   Interaction Tracking
-   Internal Chat Integration
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Nurturing
-   Lead Qualification
-   Marketing Automation
-   Mobile Access
-   Opportunity Management
-   Performance Metrics
-   Pipeline Management
-   Prioritization
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Role-Based Permissions
-   Sales Reports
-   Sales Trend Analysis
-   Segmentation
-   Single Sign On
-   Social Media Integration
-   Softphone
-   Task Management
-   Territory Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Discord

5/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Calendar Sync
-   Campaign Management
-   Collaboration Tools
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Deal Management
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Gamification
-   Generative AI
-   Interaction Tracking
-   Internal Chat Integration
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Nurturing
-   Lead Qualification
-   Marketing Automation
-   Mobile Access
-   Opportunity Management
-   Performance Metrics
-   Pipeline Management
-   Prioritization
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Role-Based Permissions
-   Sales Reports
-   Sales Trend Analysis
-   Segmentation
-   Single Sign On
-   Social Media Integration
-   Softphone
-   Task Management
-   Territory Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/240238/Discord/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 1 Capterra Shortlist reports

Discord is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Discord

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Discord

-   By Discord
-   Located in United States
-   Founded in 2015

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Contact vendor for pricing

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$9.99/month

Price

$7/month

4.6

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/240238-247901/Discord-vs-Google-Workspace)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Jira](https://www.capterra.com/p/19319/JIRA/)[4.45 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/)

$69/month

Price

$7.91/month

4.3

Features

4.4

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/19319-113540/JIRA-vs-Bitrix24)

[Discord](https://www.capterra.com/p/240238/Discord/)[4.64 (535)](https://www.capterra.com/p/240238/Discord/reviews/)

vs

[Flock](https://www.capterra.com/p/151072/Flock/)[4.53 (344)](https://www.capterra.com/p/151072/Flock/reviews/)

$9.99/month

Price

$6/month

4.6

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/151072-240238/Flock-vs-Discord)