---
title: "Compare Bitrix24 vs RingCX 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Bitrix24 and RingCX based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/113540-242186/Bitrix24-vs-RingCentral-Contact-Center"
page_type: "comparison"
language: "en"
---

# Bitrix24 vs RingCX Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24RingCX2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [1,005 reviews](#user-reviews)

Positive

826

Neutral

120

Negative

59

[## RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

Starting Price

$65.00/month

Value-for-Money

4.1

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [261 reviews](#user-reviews)

Positive

213

Neutral

30

Negative

18

## Not a match? Find software alternatives tailored to your priorities.

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## Summary

* * *

Key features rated by users

Features selected based on 6,880 reviews from live chat software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

Single Sign On

NA

Chat/Messaging

4.6

Real-Time Notifications

4.3

Real-Time Monitoring

NA

Mobile Access

4.1

\--%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

\--

Chat/Messaging

4.4

Real-Time Notifications

NA

Real-Time Monitoring

5.0

Mobile Access

4.8

User satisfaction

User satisfaction

4.2

User reviews[1,005](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.2

User reviews[261](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.1

Customer support

4.2

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$65Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Businesses of all sizes across legal, retail, travel, real estate, and consulting industries.

Best for

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

## User reviews

Pros & cons

RA

Ramadhan A.

AI Governance Graduate Officer

> "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RA

Ramadhan A.

AI Governance Graduate Officer

> "I particularly appreciate the integration between chats, tasks, calendars, and project management features, which helps teams stay..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

Nurudeen O.

Business Outreach Analyst

> "Another downside is that certain customizations and automations aren’t as straightforward to set up as expected, you sometimes have to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform offers strong collaboration and productivity capabilities and serves as a central workspace for managing tasks and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

SB

Sifiso B.

Project Manager

> "Some users find the mobile app less intuitive than the desktop version."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7168890)

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

Nurudeen O.

Business Outreach Analyst

> "From leads to follow-ups and tasks, it’s all right there, which makes daily work feel more organized and less scattered."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

RA

Ramadhan A.

AI Governance Graduate Officer

> "The platform is feature-rich and supports a wide range of business operations."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7173938)

Peter C.

Regional Director of Business Development

> "The user interface is confusing at first."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

Nurudeen O.

Business Outreach Analyst

> "Overall, it’s a solid tool if you’re willing to invest the time to learn it properly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

Frank C.

Independent Business Owner

> "good collaboration amongst coworkers for project management."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

DL

Deanna L.

Freelancer

> "Being able to communicate with employees easily and effectively and all together at once."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515711)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

DAA

David Arturo A.

Estratega Inbound

> "Being a platform that seeks to cover too many things, it does not make it clear what it is really good at and I did not manage to..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___4652383)

GE

Garofi E.

Sales Representative

> "Bitrix24 is the most convenient project management and team collaboration platform."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6673804)

Abel A.

Agent

> "what makes it less competitive with others is its high cost"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

Ali A.

Oilfield infrastructure Administrator

> "It helps us to keep our project works very organized and perform all our duties within the timelines we have set."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5059439)

Aman K.

Researcher

> "Some users find some features redundant, and the mobile functionality is not as robust as the desktop version."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4610910)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

CS

Cassidy S.

Consulting Team Lead

> "Many users have had to adapt their processes rather than the software to account for the absence of systemic diversity and..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4717350)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

Nurudeen O.

Business Outreach Analyst

> "Some parts of the interface also feel a bit cluttered, which can make simple tasks take longer than they should."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7143178)

SK

Sumesh K.

Freelancer

> "Really a Pro-friendly application for the users who looks a different experience in Business Management Tools"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903)

Peter C.

Regional Director of Business Development

> "The user interface is confusing at first."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7175961)

RR

Roccini R.

CSM

> "Very user-friendly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

SK

Sumesh K.

Freelancer

> "The user experience and User Interface are really amazing"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6666903)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

Roman Y.

Product Project Manager

> "It's not easy to integrate with HTML static websites, you will require development."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4381886)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

BS

Brenna S.

Nurse Practitioner

> "I can never seem to find documents i am told are in plain site."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2654188)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

Manish B.

Digital Marketer | WordPress

> "Bitrix24 website builder has a drag-and-drop interface that makes it easy to create a professional-looking website without any coding..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AM

Agnishwar M.

Executive

> "What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___2844169)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

GN

Gervais N.

CEL

> "It can be not easy to use, at the beginning."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3145019)

John G.

Supply Chain Managing Officer

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

JA

Jan A.

Founder

> "A great and simple experience."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6646213)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

LL

Lidia L.

medical assistant

> "The reporting and analytics tools offer valuable insights, and the integrations with other business..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7168389)

SL

Shagontha L.

Customer service

> "The time it takes to update the app and the callback system is kind of laggy. But not too bad."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055)

CN

Cici N.

Attorney

> "I think that RingCX is a excellent tool for remote offices, and people who need the ability to have a..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104)

LL

Lidia L.

medical assistant

> "The biggest drawback was the learning curve for advanced features and reporting."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7168389)

YG

Yoel G.

Sales Manager

> "What I liked most about RingCX was its intuitive omnichannel interface, which allowed agents to handle..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397)

Ian F.

Marketing Equipment Manager

> "It is almost impossible to tell who is callling you from a transferred call."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7131050)

SB

Srushti B.

Administrative assistant

> "I like the popup feature from the extension that appears whenever I hover my cursor over any contact..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789)

Ryan P.

Speech Language Pathologist

> "Texting can be unreliable at times."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7175965)

RW

Robert W.

Operations Manager

> "It uses wifi which enables us to have access anywhere in the world without being hampered by cell..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826)

CM

Coral M.

Sales Associate

> "It's hard to fix those in the settings"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7165027)

AR

Ashley R.

Legal Assistant

> "I have been able to leave my desk and answer a client call directly from my cell phone allowing me to..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6633095)

EM

Erica M.

Client Care Coordinator - Licensed Professional Counselor

> "There are some bugs that occur frequently where read texts appear unread and faxes come in later than..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640)

ADCT

Allan Del Cris T.

Credentialing Specialist

> "In addition to that, the automatic transcribing gives an edge compared to other tools, as someone who..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937)

KM

Kyle M.

Customs Account Analyst

> "It constantly disconnects, showing agents that were online as offline or in DND mode randomly causing..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6834798)

JG

Jamie G.

Radiology Supervisor

> "I don't use RingCX as much as the rest of my company because I am not on the phones consistently like..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440)

RK

Ryan K.

Owner

> "They keep "escalating" the issue to the next person who is equally underqualified and we are still..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180)

RW

ROBERTA W.

Referral Coordinator

> "I like that I can use my phone to call in when I cant or dont have speakers and a camera"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6760448)

CS

Connor S.

Brokerage Operations Associate

> "We had some difficulties with their customer support team as our account managers on file took very..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898)

Cayla F.

Paralegal

> "The techs did everything they could to make sure that we had an easy transition."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7117300)

SF

Simon F.

Arborist

> "The call routing; voicemail and messages weren’t adjustable enough to our needs."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6655367)

LS

Liz S.

Business Development

> "Love how easy it was to keep track of SMS and emails, voicemails."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7049744)

VR

Verified Reviewer

Dispatcher

> "One notable limitation is the call recording storage; on most plans, both on-demand and automatic call..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025)

YG

Yoel G.

Sales Manager

> "The platform provided a unified, easy-to-use solution for managing customer interactions across..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397)

CN

Cici N.

Attorney

> "So at times you receive texts but cannot respond to them."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104)

ADCT

Allan Del Cris T.

Credentialing Specialist

> "It provides me all the necesarry things I need with customer engaging activity."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937)

RS

Rachel S.

Receptionist

> "It has some glitches especially when you have multiple calls coming in."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6735140)

PJ

Paul J.

Office Administration

> "It's convenient having the forwarding and queue services on multiple devices."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379)

PD

Paul D.

Education consultant

> "initial loading takes a little while and sometimes flashes as though missed activity but not the case."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722)

TH

Taralyn H.

RCM Manager

> "Ring provides unbeatable clarity in every phone call."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409)

BE

Brittany E.

negotiator

> "I do not like that there is so much downtime with RingCX at least once a week the service goes down..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005)

SC

Sam C.

Dispatcher

> "There is a lot of phone support and easy to access portal."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893)

JC

Jennifer C.

Controller

> "It's been ONE WEEK and still no reply regarding my payment of that last invoice and cancellation of..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974)

SL

Shagontha L.

Customer service

> "Nice interface."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055)

RW

Robert W.

Operations Manager

> "The app can be buggy at times which can affect calling"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826)

CM

Coral M.

Sales Associate

> "RingCX is so easy to use."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7165027)

Daria J.

Marketing Associate

> "For some reason there is an active team chat that gives me notification every time someone posts..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

Ryan P.

Speech Language Pathologist

> "It is fairly straightforward to set up."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7175965)

VR

Verified Reviewer

BDM

> "Very inconvenient if I am in th middle of a task"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736)

VR

Verified Reviewer

BDM

> "I will continue to use RingCX due to its functionality and ease of use. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736)

JC

Jennifer C.

Controller

> "If I could give negative stars for customer service, it wouldn't be enough."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974)

PJ

Paul J.

Office Administration

> "It's been great overall with helping to direct calls throughout the company."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379)

RK

Ryan K.

Owner

> "They will not let me speak to a supervisor, and no one understands the complexity of the issue we're..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180)

EM

Erica M.

Client Care Coordinator - Licensed Professional Counselor

> "It is user friendly and allows us all of the features that we need to run smoothly."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640)

TW

Todd W.

Escrow Manager

> "Setup could be difficult, had trouble with some dropped calls"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6744467)

KH

Karen H.

Attorney

> "Decent value for the money and relatively reliable and clear system."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7079112)

Daria J.

Marketing Associate

> "It takes way too long to respond to any inquiry. Upon migration to our company we had someone from..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

BE

Brittany E.

negotiator

> "This helps with everyday communication."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005)

RK

Ryan K.

Owner

> "Great communication when your talking to sales, but once you sign up, you get the worst treatment ever."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180)

CS

Connor S.

Brokerage Operations Associate

> "It's easy to use their admin portal and customize it to your preference."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898)

TH

Taralyn H.

RCM Manager

> "I haven’t been able to locate my sent faxes."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409)

KDD

Kent Dominic D.

Sales and Marketing

> "I like that it can be integrated into HubSpot."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6672358)

EH

Evan H.

Sales associate

> "My phone rings constantly when I’m off. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6496602)

MT

Michelle T.

Operations Manager

> "Overall, every experience that I have had with RingCentral Contact Center has been a positive one and..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6639003)

SB

Srushti B.

Administrative assistant

> "Setup was bit complicated and needed IT help."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789)

DG

Dawn G.

Child Care Registrar

> "I love having this app rather than a land line."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6629379)

SC

Sam C.

Dispatcher

> "There is not much else to dislike about this service."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893)

AA

Angelica A.

Team Lead

> "Despite being expensive Ring Central offers value for your money."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6493894)

EL

Evelyn L.

Operations Manager

> "Their support center was terrible, and their price was high."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183)

JG

Jamie G.

Radiology Supervisor

> "I liked that screen layout was pleasing to the eye."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440)

JM

Jasmine M.

Analyst

> "I don’t think it was super easy to use for a beginner"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6536870)

CN

Carli N.

Scheduler

> "Phone quality was always good."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7066530)

JC

Jennifer C.

Controller

> "You can't just cancel online."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974)

VR

Verified Reviewer

BDM

> "The app and the site are very easy to navigate. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736)

RP

RYAN P.

Senior Account Executive

> "Can not transfer calls or join 3rd part y to calls."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6248220)

Sera A.

Realtor

> "Good custumer support and no issues."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7095130)

Daria J.

Marketing Associate

> "Some functions are not easy to understand and sometimes the app wouldn't allow more than 10 people in..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

PD

Paul D.

Education consultant

> "Quality is clear, easy to navigate and intuitive GUI."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722)

JS

Jessica S.

Customer Experience Manager

> "Call listening was not up to standard and we had to take on another company to be able to assist with..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___5085431)

MS

Michelle S.

General Manager

> "During the chats, they are professional and friendly."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6612314)

OF

Osman F.

Marketing Support Manager

> "Sometimes it is difficult to integrate with different softwares"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6179842)

VR

Verified Reviewer

Dispatcher

> "This feature facilitates effortless communication with team members and clients alike."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025)

AA

Ash A.

Director

> "horrible experience terrible service just bad"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6709147)

EL

Evelyn L.

Operations Manager

> "In terms of the application and features, they were good. "

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183)

Daria J.

Marketing Associate

> "There are some bugs that really need to be fixed."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

AA

Angelica A.

Team Lead

> "Love the transcript voice messages!"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6493894)

CL

Carter L.

Cost reduction consultant

> "Pricing gets out of control the higher your package gets"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6299051)

TL

Tung L.

Accounting and HR Assistant

> "It is positively and adequately complete its purpose for meeting and communication using technology."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6421899)

Daria J.

Marketing Associate

> "that was online and non responsive."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

EH

Evan H.

Sales associate

> "Love the ease of use calls come into the entire team."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6496602)

CG

Crishna G.

Clinical Liaison

> "My only prob with web-based is it takes a while to update the call history."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3851471)

KDD

Kent Dominic D.

Sales and Marketing

> "I like that it can be integrated into HubSpot."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6672358)

VR

Verified Reviewer

Care Management Supervisor

> "I just find that it isnt the most user friendly app."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___2635550)

VR

Verified Reviewer

Client Services Specialist

> "Ease of use and the integration with Salesforce is the best feature for me."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___4319886)

OF

Osman F.

Marketing Support Manager

> "Sometimes it is difficult to integrate with different softwares"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6179842)

CM

Coral M.

Sales Associate

> "RingCX is so easy to use."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7165027)

AH

Adam H.

Service Manager

> "We've not found anything about RingCentral that is difficult to use or problematic with integrating..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3718239)

EL

Evelyn L.

Operations Manager

> "It was very complete and easy to use, and the deployment was easy."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183)

JM

Jasmine M.

Analyst

> "I don’t think it was super easy to use for a beginner"

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6536870)

JC

Jennifer C.

Controller

> "It's very easy to upgrade your account."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974)

CS

Connor S.

Brokerage Operations Associate

> "We had some difficulties with their customer support team as our account managers on file took very..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898)

MS

Matthew S.

Victims Advocate

> "It certainly gets the job done but I wish there were a way to get the job done easier and faster."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___2873354)

BE

Brittany E.

negotiator

> "I do not like that there is so much downtime with RingCX at least once a week the service goes down..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005)

LL

Lidia L.

medical assistant

> "The reporting and analytics tools offer valuable insights, and the integrations with other business..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7168389)

JC

Jennifer C.

Controller

> "If I could give negative stars for customer service, it wouldn't be enough."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974)

ADCT

Allan Del Cris T.

Credentialing Specialist

> "It provides me all the necesarry things I need with customer engaging activity."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937)

Daria J.

Marketing Associate

> "It takes way too long to respond to any inquiry. Upon migration to our company we had someone from..."

[See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394)

[View Reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

## User interface

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

4.20 (1,005)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

4.25 (261)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

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\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

AI Text Generation

120

Important

Bitrix24

Top features

28/44

-   Activity Dashboard
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Co-Browsing
-   Collaboration Tools
-   Contact Management
-   Conversation Archiving
-   CRM
-   Customer Profiles
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Knowledge Base
-   Lead Development
-   Mobile Access
-   Multi-Channel Communication
-   Notifications
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Targeted Emails
-   Team Inbox
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

RingCX

19/44

-   Activity Dashboard
-   AI Copilot
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Co-Browsing
-   Collaboration Tools
-   Contact Management
-   Conversation Archiving
-   CRM
-   Customer Profiles
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Knowledge Base
-   Lead Development
-   Mobile Access
-   Multi-Channel Communication
-   Notifications
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Targeted Emails
-   Team Inbox
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

RingCX is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RingCX

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix24
-   Located in United States
-   Founded in 1998

RingCX

-   By RingCentral
-   Located in United States
-   Founded in 1999

## Popular Comparisons

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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Price

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4.3

Features

4.4

4.0

Ease of Use

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[View full comparison](https://www.capterra.com/compare/61368-113540/Salesforce-vs-Bitrix24)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

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4.3

Features

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4.3

Ease of Use

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[View full comparison](https://www.capterra.com/compare/169627-242186/RingOver-vs-RingCentral-Contact-Center)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

$69/month

Price

$20/month

4.3

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/113540-152373/Bitrix24-vs-HubSpot-CRM)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

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$65/month

Price

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4.3

Features

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4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/76768-242186/Cloud-Predictive-Dialer-vs-RingCentral-Contact-Center)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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Price

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4.3

Features

4.3

4.0

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/113540-155928/Bitrix24-vs-Zoho-CRM)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

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$65/month

Price

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4.3

Features

4.7

4.3

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/29589-242186/CallCenterNOW-vs-RingCentral-Contact-Center)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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$69/month

Price

$7/year

4.3

Features

4.5

4.0

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/113540-204998/Bitrix24-vs-Bigin-by-Zoho-CRM)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

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$65/month

Price

$15/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-242186/LiveAgent-vs-RingCentral-Contact-Center)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,858)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$69/month

Price

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4.3

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

vs

[Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/)

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4.3

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4.6

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Ease of Use

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[View full comparison](https://www.capterra.com/compare/136728-242186/Readymode-vs-RingCentral-Contact-Center)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.20 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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4.3

Features

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4.0

Ease of Use

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[View full comparison](https://www.capterra.com/compare/113540-135618/Bitrix24-vs-Odoo)

[RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

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4.3

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4.3

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