# Compare Bitrix24 vs Blackbaud Raiser's Edge NXT 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Bitrix24 and Blackbaud Raiser's Edge NXT based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/113540-247647/Bitrix24-vs-Blackbaud-Raiser-s-Edge-NXT

---

# Bitrix24 vs Blackbaud Raiser's Edge NXT Features and Cost Comparison

Last updated April 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Bitrix24Blackbaud Raiser's Edge NXT2/4 selected

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

[## Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$69.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4

Customer Service

4

Reviews Sentiment

Based on [989 reviews](#user-reviews)

Positive

810

Neutral

120

Negative

59

[## Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

4.1

Ease of Use

3.9

Customer Service

4.1

Reviews Sentiment

Based on [418 reviews](#user-reviews)

Positive

359

Neutral

40

Negative

19

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 17,500 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.5

Sales Pipeline Management

4.4

Activity Dashboard

3.4

\--%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

3.9

Lead Management

\--

Sales Pipeline Management

\--

Activity Dashboard

NA

User satisfaction

User satisfaction

4.2

User reviews[989](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Ease of use

4.0

Functionality

4.3

Value for money

4.2

Customer support

4.0

User satisfaction

4.2

User reviews[418](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

Ease of use

3.9

Functionality

4.1

Value for money

3.7

Customer support

4.1

Price starts from

Price starts from

$69Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

Best for

We serve the entire social good community, which includes nonprofits, foundations, companies, education institutions, healthcare organizations, and the individual change agents who support them.

## User reviews

Pros & cons

SS

Shenella S.

Customer relations

> "However, once the initial hurdle is crossed it is a very helpful software because it integrates CRM and communication so there is no need to keep..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

LR

Larissa R.

SRD LEAD

> "Automations don't pull updated numbers or contact names, so we have to create new cards when we correct someone's number or contact name, otherwise..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

AU

Adrian U.

CEO

> "offers an all-in-one platform where you can manage sales, marketing, projects and internal communication in one place, eliminating the need for many..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7011925)

VR

Verified Reviewer

Marketing Manager

> "Separately, I would like to note the work of the support service — at the start, the application for connecting to Bitrix24 did not work correctly,..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

VR

Verified Reviewer

Marketing Manager

> "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

SS

Shenella S.

Customer relations

> "Customer support is not that great and it can take days to solve issues within the software."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

RC

Remy C.

Director

> "It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6825878)

Zaina K.

Brokerage Operations Specialist

> "We did not ultimately end up using this program and subscribing due to some technical errors with the program."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7072299)

RK

Raj K.

Managing director

> "One improvement that would be very helpful is if the number-to-words converter for currency could work directly inside Bitrix, as this would save a..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

RC

Rajesh C.

President

> "It need too many clicks for the smallest thing and export in sheet format was not working."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6859799)

VR

Verified Reviewer

Executive Director

> "The platform met our needs for remote work connection, CRM, documentation, and more."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

GF

George F.

Volunteer Support Worker

> "The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7038806)

MZ

Mahe Z.

Human Resource

> "we can have chat convesation with teammates can schedule meeting , we can even make our daily task and update there , what has been done at that..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6554933)

LR

Larissa R.

SRD LEAD

> "I've been using Bitrix24 since last year, and I have to say: in the last few months, especially the last month, it feels like the platform has been..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

SS

Shenella S.

Customer relations

> "Extensive options available for customization which helps make the software really a part of the business!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7084572)

CC

Christopher C.

CEO

> "I don't like the fact that I am forced to take and pay for plans that I don't even need most of the features simply because they are not applicable..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6497538)

ML

Malachi L.

Director of African Leadership Programs

> "It made it easier to communicate with donors, track volunteers and collaborate internally all vital services for an expanding nonprofit."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6829193)

AZ

Ali Z.

Zeyyun

> "The CRM system is so full of bugs and nasty little details they havent even thought about."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

AZ

Ali Z.

Zeyyun

> "Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6811379)

LR

Larissa R.

SRD LEAD

> "We're experiencing an error with card merging that's been open for over a month."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7014224)

JH

Jamie H.

Executive Vice President at FEVO

> "This helps reduce the need for multiple platforms and keeps everything more connected."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7119480)

AP

Andy P.

Director

> "I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6365729)

RK

Raj K.

Managing director

> "The calendar feature is also excellent, and I enjoy how well it syncs with my Apple and Gmail calendars."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6884639)

Rashmi A.

Graphic Designer

> "Sometimes when internet is slow, it doesn't apply previous actions to it."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

ŞEnol K.

Business Developer

> "I can effectively manage and control the entire company and its departments with a single screen and multiple jobs."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___6448901)

FD

Francesco D.

CEO

> "Bad, I've deleted my account after the trial since I had too many issues and lost time while working on it"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6503864)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "We developed Bitrix24 in our company, we adapt it to our process, it was a seamless implementation process because Bitrix is very flexible."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Nonjabulo S.

Marketing Officer

> "However, the setup can be a little confusing, and it took me some time to get used to all the features."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6624391)

JB

Jessica B.

Digital Content Creator

> "It makes it so much easier to analyse the success of sales and it's useful in executing projects that require communication and collaboration. "

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6515349)

RR

Roccini R.

CSM

> "The desktop version, I don't know if it was me, I can't seem to find the CRM portion."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6603546)

VR

Verified Reviewer

Content Team Lead

> "Overall, Bitrix24 did everything that our team needed, communication tool, time management, task management, leaves, etc."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6329726)

MB

MArco B.

Sales

> "Interface is a little too complex and colorfull."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6551029)

AN

Aviraj N.

CSG Manager

> "Being an SME, I have had the privilege of working with the product team and many clients for implementation."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7139945)

LC

Lukasz C.

IT Specjalist

> "Poorly developed very basic functions that issue the basis for work."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

KF

Kathryn F.

Administrative Assistant

> "Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6460695)

PC

Pietro C.

Project Manager

> "Some features and functions are not elaborated and thought well."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6540883)

VM

Vinod M.

Director of Global Operations

> "The CRM, task management and chat functionality all work seamlessly."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6848036)

CC

Cristopher C.

CEO

> "Horrible mainly due to their integrated channel partner Kala Group Technologies who defrauded me and when I came to Bitrix for help, they were very..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#GetApp___5075018)

AL

Angou L.

HR Manager

> "It has seamless features that scheduling easy and efficient."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7115507)

CM

Cheryl M.

Ceo

> "Not the most user friendly interface found it complex at times"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6470177)

MM

Mathew M.

Summer Talent Intern

> "It offers a variety of services including communication services."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7054144)

Jeff C.

Finance ManagerFinance Manager

> "No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Amr E.

Senior Scrum Master

> "You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4794612)

Frank C.

Independent Business Owner

> "Not a value for the money."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7034732)

LC

Lukasz C.

IT Specjalist

> "Great flexibility in the programme and the ability to add your own functions to many modules."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6454048)

Isdiana R.

Mechanical Engineer

> "Extra features will take up space on your infrastructure and provide poor customer service if you don't have a handbook outlining how to integrate..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___3702906)

Domingo Antonio A.

University average technician

> "Its ability to manage team tasks effectively and easily is great, but also the tool allows me to create unlimited teams and assign unlimited tasks..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4815952)

Raul Antonio Z.

Graduate

> "Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4882843)

PM

Petras M.

CEO

> "Overall, I would say Britix24 is robust enough to manage development sprints while remaining flexible to a variety of workflows."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6453223)

VR

Verified Reviewer

Quality System Manager

> "The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4926998)

VR

Verified Reviewer

Marketing Manager

> "In the future, any issues were resolved very quickly, usually within an hour."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7126089)

MH

Mohamed H.

Marketing Manager

> "it is considered a little bit on the pricey side for the professional version but this is due to the inflation we currently have in my country..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4835673)

Delly S.

Telemarketer

> "It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6146995)

BH

Brian H.

owner

> "The support Waite time was the worst, took to long time"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6593015)

Saskia M.

Senior Director Sales Marketing

> "Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4962952)

Tameem A.

Property Consultant

> "When the connection goes wrong, we can lose so many unsaved updates"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6093494)

SK

Sven K.

System IT und Marketing

> "The system has since fulfilled its purpose and supports us well alongside our existing system."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6826793)

Rausibell M.

SVP of Marketing

> "Sometimes the interface of a system is too complex in certain sections."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4800077)

Eileen J.

Office Manager

> "The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4808347)

MT

Mahendra T.

CEO

> "you are not providing a similar service like them!!!"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6787296)

CF

Connor F.

People and Culture Coordinator

> "It keeps tasks in order, deadlines on track and team members aligned."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

Julio G.

General Manager

> "We tried to set up specific user types (to restrict access to CRM information) based on their own company/contact (basic stuff in CRM), but it is..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

JCF

Juan Carlos F.

Development and Programming Bitrix Coordinator

> "Flexibility, adaptability, it has a lot of tools and a strong api directory."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6496663)

Sarfaraz K.

SEO Manager

> "Furthermore, the pricing structure can be a bit complex, and it can be difficult to understand which plan is the best fit for a particular team's..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

VR

Verified Reviewer

Executive Director

> "The user interace was mostly intuitive and easy to use."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___7052153)

MF

Muhammad F.

Manager

> "It's mobile app functionality is quite limited."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5010332)

EB

Ewa B.

Marketing Team Lead

> "I like that Bitrix24 offers a lot of features under one roof from employee scheduling, task management, time tracking to CRM."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6263291)

DP

Diego P.

ict manager

> "web app non very user friendly, app is better"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6757304)

CF

Connor F.

People and Culture Coordinator

> "Proven game changer tool for empowering team meetings to be more productive and professional."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6559544)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "The software is not yet well known for its other services like lead management and analytics, which leads me to think that this might be less secure..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4617688)

Jeff C.

Finance ManagerFinance Manager

> "Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4796024)

Manish B.

Digital Marketer | WordPress

> "It offers a limited amount of storage on its lower-tier plans, which may not be sufficient for large amounts of data."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4621457)

Abel A.

Agent

> "allows me to reduce my working time in the management of my projects to be closer to my clients with simple and user-friendly software"

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5071088)

RB

Rick B.

Fachinformatiker

> "Support wouldn't even help, they say that this feature is not included."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4793033)

SM

Samuel M.

General Manager and Head of Operations

> "Instant messaging and live chat are the key features which I like using."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6484172)

Julio G.

General Manager

> "The functions for managing deals and sales pipelines are also a bit complicated compared to other cloud CRM vendors."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4587315)

John G.

Supply Chain Managing Officer

> "Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___5079823)

VR

Verified Reviewer

CDO

> "Some of our clients don't like Hubspot, or find it too expensive."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6267317)

Rashmi A.

Graphic Designer

> "I like to use Betrix24 to get data of employees."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___6749158)

Sarfaraz K.

SEO Manager

> "Additionally, I found that the mobile app version of Bitrix24 is not as user-friendly as the web version, and it can be difficult to access all the..."

[See full review](https://www.capterra.com/p/113540/Bitrix24/#Capterra___4518022)

[View Reviews](https://www.capterra.com/p/113540/Bitrix24/reviews/)

VR

Verified Reviewer

Development Coordinator

> "The web view is a nice touch for those that need to access data quickly, while the database view is nice for staff who need..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764)

Amy J.

Donor Engagement Officer

> "Having to switch back to the old "Database View" for advanced tasks feels disjointed and makes the learning curve much..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7125828)

JW

Jocelyn W.

Grant Systems and Development Coordinator

> "Raiser's edge allowed for very complex reports which allowing user quite a bit of flexibility when deciding how to input..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6825892)

LC

Lidia C.

Development Director

> "The biggest downside of Raiser’s Edge NXT is the cost. While it offers powerful tools and robust functionality, it can be a..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

LC

Lidia C.

Development Director

> "It’s a comprehensive solution that helps us stay organized, build stronger relationships with donors, and ultimately further..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

VR

Verified Reviewer

Development Coordinator

> "Raiser's Edge is complicated and it can be confusing and time consuming to try and pull all the data that you're looking for."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764)

VR

Verified Reviewer

Development Coordinator

> "That was partially true - NXT provides web-based access to a visually pleasing version of your current database."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6809764)

CT

Chase T.

President and CEO

> "The price for the product was very expensive so we had to switch companies as soon as our contract ended."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7117940)

EF

Elias F.

Donor relations and Database coordinator

> "It works almost as a CRM, and it is possible to register every interaction with the donors."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6827715)

Amy J.

Donor Engagement Officer

> "However, the experience is hampered by the fact that the system isn't fully modernized."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7125828)

EF

Elias F.

Donor relations and Database coordinator

> "It is a great system to manage not only donations but also communications with donors."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6827715)

SB

Stephanie B.

Event planner

> "The event management part of it is a bit clunky and confusing as well."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6800944)

LC

Lidia C.

Development Director

> "The platform is incredibly powerful when it comes to donor management, reporting, and strategic fundraising."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

MD

Michelle D.

Director of Communications

> "Not intuitive at all - which is unfortunate, when so many programs these days are taking advantage of AI learning."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6686692)

KL

Kaisa L.

Donor Officer

> "I appreciate RE NXT's ability to organize and process complex information."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6835685)

SH

Sheila H.

Stewardship coordinator

> "expensive program that our office does not even know how to fully use. would like more individualized training and support..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607)

LN

Lisa N.

CTO

> "The online courses offered by blackbaud are phenomenal for helping get everything set up"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6846075)

SB

Stephanie B.

Event planner

> "It hasn’t been a large learning curve and I came in with zero experience. "

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6800944)

CT

Chase T.

President and CEO

> "It was fairly easy to navigate all the details of reach donor."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___7117940)

HJ

Heather J.

Donor Relations Manager

> "I feel like most of their products do not live up to expectations or maybe ours are not used at the best of abilities and how..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4865941)

KL

Kaisa L.

Donor Officer

> "Raiser's Edge NXT is the perfect balance between delicate and dynamic."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6835685)

LP

Leland P.

Director of Grants Development

> "They insisted we missed the timeline to unsubscribe and demanded a very expensive fee for the following period."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6156831)

LN

Lisa N.

CTO

> "The refresh each summer is a pretty intuitive process and course management is easy to roll over as well."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6846075)

WB

Whit B.

Senior Director of Marketing and Communications

> "Because we have such a long history and so much historical data with RE, we can not really shop around for new products..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3607849)

JO

Jayne O.

Digital communications technology specialist

> "As they continue to evolve access and manipulation of data will be a great experience."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6761430)

SH

Sheila H.

Stewardship coordinator

> "blackbaud is always trying to sell things to make the use of their products more efficient but we already spend a lot of money"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607)

LC

Lidia C.

Development Director

> "Running reports is super easy, too!"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6854479)

VR

Verified Reviewer

Senior Director of Marketing and Development

> "Response to customer service requests can be spotty, at best."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4870885)

JO

Jayne O.

Digital communications technology specialist

> "Very good can’t wait to see what it’ll be like with more features."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6761430)

AC

Aiden C.

Software Support Team Lead

> "Unfortunately it doesn't do the trick for larger nonprofits- it's limited in it's functioning capabilities, and the API's..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4271215)

VR

Verified Reviewer

Senior Director of Marketing and Development

> "The ease of use of the webview for frontline fundraisers is one of the best things for our team."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4870885)

RD

Rhonda D.

Church Culture Consultant

> "In fact, often it took me much longer to find a client then it should have."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671)

RD

Rhonda D.

Church Culture Consultant

> "I like how it displayed and gave a good overview of donations. "

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671)

TS

Teresa S.

Director of Development

> "Raiser's Edge NXT has a lot to offer but it is expensive and there are a few features that are not available, such as reports..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4229873)

TC

Tina C.

Director of Development and Communications

> "Has a lot of features and bells and whistles."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4848642)

SH

Sheila H.

Stewardship coordinator

> "not user friendly for regular office employee."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___6012607)

CC

Curtis C.

Director of Advancement Services

> "Blackbaud Raiser's Edge NXT is an efficient and effective way to manage a donor database."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4365804)

EZ

Eric Z.

Director of Advancement

> "Sometimes a query can be difficult to run based on what has been entered in the database."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4410109)

JD

James D.

Senior Pastor

> "It has consistently been a vital tool in tracking donor and constituent relationships."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4600068)

LB

Lisa B.

Development Director

> "The customer service was horrible; I was constantly being tossed around from rep to rep, and in the end, I had to figure..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3829183)

KP

Katrina P.

consultant

> "There is a lot of capability with NXT and its visually more digestible than classic Raiser's Edge."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3885729)

IT

Iris T.

Constituent reporting analyst

> "List, import and reporting are not adequate as the database view. Although SKI API is available, not all of the data point in..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2888308)

MB

Meir B.

Development Associate

> "This can be good if you are starting out in it, as you can set a standard of how to keep data, and it doesn't give employees..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#GetApp___3095808)

RD

Rhonda D.

Church Culture Consultant

> "I found the use of this very basic."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4874671)

ME

Momen E.

SF Admin

> "It was very straightforward and easy to navigate unlike more modern CRMs that have overwhelming functionality."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3554672)

RW

Roberta W.

Prospect Research Analyst

> "Chat agents can be abrasive at times."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3536565)

EP

Elizabeth P.

Director of Technology

> "The NXT version is far superior to earlier versions."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4581017)

KR

Kevin R.

Director of Advancement

> "This company used to be the best in the business but got too big and stopped caring about their customer and focuses only on..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969)

EZ

Eric Z.

Director of Advancement

> "I like the powerful queries and reports."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4410109)

IT

Iris T.

Constituent reporting analyst

> "RE NXT is a web view that is not as fully integrated as the database view."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2888308)

AC

Aiden C.

Software Support Team Lead

> "It's easy to learn and intuitive, and has decent reporting functionality"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___4271215)

KR

Kevin R.

Director of Advancement

> "This is true all the way from the sales level, customer service, billing and deceitful renewal tactics. "

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969)

IT

Iris T.

Constituent reporting analyst

> "The availability of ResearchPoint on dashboard is great feature for prospect management team."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2888308)

JE

Jordan E.

Director of Individual Giving

> "There is some difficulty with reporting and pulling information out of the database, which can be problematic."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___3489201)

BR

Brent R.

Operations Manager

> "The webview of RENXT gives my development team an easy to use interface that they can access from anywhere on their phones or..."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#SoftwareAdvice___2651566)

KR

Kevin R.

Director of Advancement

> "Be sure to read the fine print in every document you receive from this dishonest vendor."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2983969)

VR

Verified Reviewer

Senior Salesforce Business Analyst

> "This software has lot so functionality for non-profit organizations - all the basics, and ways of managing complex processes."

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2741916)

VR

Verified Reviewer

Development Associate

> "Many features on the database view are not easy to use (or non-existent) in NXT"

[See full review](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#Capterra___2702168)

[View Reviews](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

## User interface

4.19 (989)

4.15 (418)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Bitrix24

Top features

35/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/113540/Bitrix24/#features)

Blackbaud Raiser's Edge NXT

21/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/#features)

### Recognition

Bitrix24 is recognized as a top-rated tool in 5 Capterra Shortlist reports

Blackbaud Raiser's Edge NXT is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Bitrix24

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Blackbaud Raiser's Edge NXT

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Bitrix24

-   By Bitrix
-   Located in United States
-   Founded in 1998

Blackbaud Raiser's Edge NXT

-   By Blackbaud
-   Located in United States
-   Founded in 1981

## Popular Comparisons

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[4.55 (1,407)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Contact vendor for pricing

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$119/month

4.1

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[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

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4.0

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[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[4.65 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Contact vendor for pricing

Price

$125/month

4.1

Features

4.3

3.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/131207-247647/Bloomerang-vs-Blackbaud-Raiser-s-Edge-NXT)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$69/month

Price

$50/month

4.3

Features

4.3

4.0

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/113540-157279/Bitrix24-vs-Dynamics-365)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

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Contact vendor for pricing

Price

$99/month

4.1

Features

4.2

3.9

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/102088-247647/NeonCRM-vs-Blackbaud-Raiser-s-Edge-NXT)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

[Jobber](https://www.capterra.com/p/127994/Jobber/)[4.58 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

$69/month

Price

$39/month

4.3

Features

4.3

4.0

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/113540-127994/Bitrix24-vs-Jobber)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

vs

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Contact vendor for pricing

Price

$0/year

4.1

Features

4.3

3.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/154623-247647/Funraise-vs-Blackbaud-Raiser-s-Edge-NXT)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

vs

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$69/month

Price

$10.99/month

4.3

Features

4.4

4.0

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/113540-184581/Bitrix24-vs-Asana-PM)

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

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Contact vendor for pricing

Price

$50/month

4.1

Features

4.3

3.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/97513-247647/DonorSnap-vs-Blackbaud-Raiser-s-Edge-NXT)

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[4.19 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

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$7.91/month

4.3

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4.0

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[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[4.15 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

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Contact vendor for pricing

4.1

Features

4.3

3.9

Ease of Use

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