# Compare Axxess Home Health vs ShiftCare 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Axxess Home Health and ShiftCare based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/114010-233684/AgencyCore-vs-ShiftCare

---

# Axxess Home Health vs ShiftCare Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Axxess Home HealthShiftCare2/4 selected

[Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/)[4.1 (313)](https://www.capterra.com/p/114010/AgencyCore/reviews/)

[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

[## Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/)[4.1 (313)](https://www.capterra.com/p/114010/AgencyCore/reviews/)

Starting Price

$899.00

Value-for-Money

3.6

Functionality

4

Ease of Use

4.3

Customer Service

4.1

Reviews Sentiment

HP

RL

JM

Based on [313 reviews](#user-reviews)

Positive

243

Neutral

19

Negative

51

[## ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting Price

$8.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

JR

BL

Based on [145 reviews](#user-reviews)

Positive

135

Neutral

6

Negative

4

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Features in Home Health Care Software

17 / 44

Best performer

43 / 44

Only ShiftCare

-   Activity Dashboard
-   Activity Tracking
-   API

User satisfaction

User satisfaction

4.1

User reviews[313](https://www.capterra.com/p/114010/AgencyCore/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

3.6

Customer support

4.1

User satisfaction

4.6

User reviews[145](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$899Per User, Not provided by vendor

-   Free version
-   Free trial

Price starts from

$8Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Axxess is the leading technology innovator for healthcare at home, providing a complete suite of software solutions for home health, home care and hospice organizations of all sizes worldwide.

Best for

Home care agencies, aged care, IDD providers, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees.

## User reviews

Pros & cons

HP

Hugh P.

Administrator

> "If you never need assistance, the software works as it should but once as there is an outstanding problem, good luck with anyone helping..."

[See full review](https://www.capterra.com/p/114010/AgencyCore/#SoftwareAdvice___4124379)

RY

Rene Y.

CFO

> "Apparently, you have to tell them to 'super cancel' your account; otherwise they will charge you for offline / partial services."

[See full review](https://www.capterra.com/p/114010/AgencyCore/#SoftwareAdvice___7022819)

RL

Ryan L.

Office Associate

> "The scheduling was very user friendly. "

[See full review](https://www.capterra.com/p/114010/AgencyCore/#Capterra___4372468)

CD

Chris D.

Chief Marketing Officer Administrator

> "They did not live up to the commitments they made, and the customer service was bad. If it functioned as they promised then it might be..."

[See full review](https://www.capterra.com/p/114010/AgencyCore/#Capterra___6358467)

JM

Jacob M.

President & CEO

> "The AXXESS care feature is also great for staffing"

[See full review](https://www.capterra.com/p/114010/AgencyCore/#Capterra___2943434)

IG

Irina G.

Admin

> "I bet if they check their statistics, they will notice that clients are leaving in flocks (every demo I did with other companies told me..."

[See full review](https://www.capterra.com/p/114010/AgencyCore/#Capterra___5049932)

AP

Ashita P.

Pta

> "The most I like about this software is allows for quick and easy documentation"

[See full review](https://www.capterra.com/p/114010/AgencyCore/#Capterra___2291794)

IG

Irina G.

Admin

> "They are at least 3x as expensive as others. If you are in a process of looking for a new software, keep looking."

[See full review](https://www.capterra.com/p/114010/AgencyCore/#Capterra___5049932)

[View Reviews](https://www.capterra.com/p/114010/AgencyCore/reviews/)

JR

Julie R.

Scheduling

> "I enjoyed working with ShiftCare and being able to assign caregivers to clients and schedule appointments for care with ease."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7038510)

Daniel M.

Director

> "Additionally, minor but noticeable issues—like formatting errors with Xero integration, the lack of automatic syncing with..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

BL

Brooks L.

Medical Assistant

> "It makes your schedule, has great security and the best customer support."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7138490)

Daniel M.

Director

> "Certain UX issues, such as the awkward date picker and limited flexibility in scheduling shifts (e.g., only allowing 15- or..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

KF

Karen F.

Manager

> "The Help Centre contains easy videos and guides to support new users and the Support Team are remarkable with response time..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6542867)

CP

Cynthia P.

Owner

> "Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want and..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#SoftwareAdvice___7043060)

SH

Scott H.

Disability Support Worker

> "Scheduling is easy with a good amount of customisability, allowing me to add a good amount of detail to shifts for workers."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6813084)

JS

Jason S.

Owner

> "The product is unstable, support is unreliable, and the company’s integrity is questionable."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

AR

Angela R.

Disability Support

> "What I liked most about ShiftCare is its user-friendly interface and comprehensive features that make organizing and..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101)

FL

Faye L.

Manager

> "The payroll could not be broken down into different time periods so integration into Xero was useless."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287)

LE

Leigh E.

Managing Director

> "The functions of ShiftCare allows us to run our business to a high standard, to track /amend"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6402156)

FL

Faye L.

Manager

> "Shiftcare had some privacy breaches as there were teams that could access information from other team teams through incident..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287)

RM

Ricky M.

Support worker

> "I save so much time in regards to rostering, sending invoices, Staff management, and so much more."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6332947)

AS

Amy S.

Team Leader

> "Doing anything admin related on the phone was tricky and time consuming."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6855300)

Daniel M.

Director

> "ShiftCare has streamlined our business operations, reducing admin time and errors significantly."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

GG

Gerry G.

Client Intake and Scheduling Coordinator

> "Could be more straight forward - have to click too many buttons to do something which is annoying."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797213)

KC

Kylie C.

Director

> "Answers are prompt whenever there is a question or issue. If something more complex arises, it is a great comfort to know we..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6795836)

CG

Claire G.

Director

> "Integration doesn't work as well as it could - it often drops things off. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

LA

Loris A.

Office Administrator

> "We also like that we are able to manage who sees what documents. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6535382)

JS

Jason S.

Owner

> "The onboarding was confusing and poorly supported."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

ZH

Zeb H.

Managing Director

> "Still a bit clunky there are a lot of features inside which could be tweaked which would improve the experience."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116)

KlK

Kourtney-lee K.

Compliance and Service Delivery

> "I hate it, im sick of the videos just write the dam instructions down and ill work it out."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269)

KP

Kristina P.

Managing Director

> "Shiftcare effectively consolidates these functions, simplifying our operations."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6342660)

KlK

Kourtney-lee K.

Compliance and Service Delivery

> "The bloody cost of it, per user when it should just be purchase the software and cya."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269)

XL

Xanthia L.

Staff Trainer

> "At Wattle Blue we like the ease booking shifts with our clients that can be accessed by our support worker for before, during..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909)

CG

Claire G.

Director

> "Also, it's got very expensive for small to medium sized businesses."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

CG

Claire G.

Director

> "Customer service on the chat function and availability of people on there is fantastic."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

KL

Kerri L.

Founder and CEO

> "I honestly have nothing that I could categorize as the thing I like "least" about ShiftCare."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349890)

ZH

Zeb H.

Managing Director

> "Then improving the design and correcting all the glitches would go a long way too!!"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116)

LW

Lucas W.

Sole trader

> "Fairly expensive for a sole trader but couldn’t survive without it."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6521637)

JR

Janette R.

Company Owner

> "We cannot wait to utilise the rest of the features of shiftcare like the integration with xero and invoices ."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4979681)

JA

Jaypee A.

Director

> "we have multiple locations and it doesn't allow me to create a separate schedular that shows 2 different groups of support..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3606553)

TH

Toby H.

Director

> "The Job Board is one of our favourite time saving features"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6485215)

AP

Angela P.

Director

> "for my own use, I would find it too time consuming to enter what I am currently using in my Calendar on a daily basis, to..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4776345)

AR

Angela R.

Disability Support

> "It's user-friendly, efficient, and has significantly improved our care coordination."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101)

XL

Xanthia L.

Staff Trainer

> "App can glitch on occasions, issues with adding more than one expense"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909)

JS

Janelle S.

Founder

> "Response of staff online and through phone check-ups has been great."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6800475)

JN

Jade N.

Director

> "It's disappointing to note that a key feature that could greatly improve efficiency is missing from the basic version."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997927)

VB

Vanessa B.

Corporate Manager

> "The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4884930)

HV

Heidi V.

Office Manager

> "I find it difficult to return to a previous page. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4992320)

BR

Brayden R.

Manager

> "Easy to use, and not only a rostering platform but also works for invoicing."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6518070)

CT

Cindy T.

Managing Director

> "There are no improvements that I can see are needed yet."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___5067016)

OC

Olivia C.

NDIS support worker

> "By using ShiftCare our staff communication is great and makes us provide a better health care experience for our clients."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4889505)

AP

Amy P.

Therapy assistant

> "Sometimes it will glitch after restarting mutilple times and not show shifts."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3252343)

[View Reviews](https://www.capterra.com/p/233684/ShiftCare/reviews/)

## User interface

4.09 (313)

4.61 (145)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Axxess Home Health

17/44

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Home Health Care Management
-   Invoice Management
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Time Tracking by Client
-   Workflow Management

[See all features](https://www.capterra.com/p/114010/AgencyCore/#features)

ShiftCare

Top features

43/44

-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Automated Scheduling
-   Billing & Invoicing
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Client Management
-   Client Portal
-   Communication Management
-   Compliance Management
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Home Health Care Management
-   Invoice Management
-   Mobile Access
-   Mobile Alerts
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Real-Time Data
-   Real-Time Notifications
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Time Tracking by Client
-   Workflow Management

[See all features](https://www.capterra.com/p/233684/ShiftCare/#features)

### Recognition

No recognitions have been awarded to Axxess Home Health

ShiftCare

Best Value Home CareSoftware (2023) 

### Deployment & support

Axxess Home Health

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ShiftCare

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Axxess Home Health

-   By Axxess
-   Located in United States
-   Founded in 2007

ShiftCare

-   By ShiftCare
-   Located in Australia
-   Founded in

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4.7

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[Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/)[4.09 (313)](https://www.capterra.com/p/114010/AgencyCore/reviews/)

vs

[MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)[4.20 (258)](https://www.capterra.com/p/81083/Brightree/reviews/)

$899

Price

$2000/month

4.0

Features

4.1

4.3

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/81083-114010/Brightree-vs-AgencyCore)