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Professional vacation rental management businesses worldwide. Available in 6 languages with multiple currencies using automated features. Perfectly suited to companies managing 20+ properties.
Lodgix serves the market of vacation rental managers and owners that desire a great product at a fair price while also delivering top notch customer service. We don't over promise and under deliver!
The possibility of some taylor-made Avantio even more suitable, as well as its great technical solution to the integration of several sales channels, including all of the big4.
But there is some items/features that they aren't available for iPhones making the software a little useless in those devices.
The interaction of the web with the reservation system is exceptionally good. The interaction of the channel mannager with other tour operators is very successful.
It's just miss a real accounting system (either in the software or possibility to export data in an other system).
Also the report you can extract for your accounting are very customizable and the result we reached is perfectly adapted to our needs and was customized at a great price.
The price is the biggest obstacle. But not only Avantio, we made several comparisons with different companies and all have similar prices.
Their PMS & Channel Manager work great and have been a real boost for us. Customer service is excellent and they & my account are extremely responsive.
Only for Holidayproperties, if you offer roundtrips it would be a little bit difficult. Only with some tricks you can put it in the System.
It’s awesome that we can access it anywhere to make changes on the fly or to check our guest calendar. The reporting is great which makes doing quarterly taxes a breeze.
The reporting basically sucks for my needs. I tried using the reports with some edits but editing also is a limitation.
But they have a lot of valuable features and an awesome support that makes up for all the complexity that the wide feature set brings. They are responsive and helpful.
This negative aspect is now a non-issue because they listened to their customers.
I am a new user to Lodgix and have found the sales staff to be very responsive and knowledgable. The first online training was wonderful and rep. could not have been more helpful or knowledgeable.
Sometimes there are so many different options (as in triggers) that it's hard to choose just the right formula that will do what I need done.
We own four properties in Breckenridge, Colorado and the ease of booking for my guests has been seamless and the customization has been great.
The user interface is not built with mobile responsiveness in mind, so it's a little hard to check "on the go. However, I have heard a rumor that this will be fixed in a future release.
Nick: Hi, I'm Nick. I'm a director of igloo.scot. We're a holiday home agency in Scotland. We've been using Avantio for about six months, and we would rate them five out of five so far. So before we were with Avantio, we were using a company in Scotland called Bookster. They were quite small. They were a startup at the same time we were a startup. For our needs to begin with when we were relatively small, Bookster worked okay for us. However, as we grew, its functionality didn't really meet our needs because the amount of properties we had, it made things like pricing and the availability calendar quite difficult and time-consuming to use. So Avantio offered quite a lot of automations and things that were time saving that made us make the switch basically because of our growth. We outgrew Bookster in our work. Yeah, we spent quite a lot of time researching different options that were out there. There was a number of things that we were impressed with Avantio, was how integrated with various other software we use. So Minut, which is a noise monitor system and Touch Stay, which is our digital guest guides, Avantio, both integrated quite well with them and also the future proofing that we could integrate with other service providers like Breezeway, Key Data. There was another one as well that we were thinking about. I can't remember off the top of my head. But overall, just the scalability of it. So obviously I was talking before about the time-saving features, but there was a lot of stuff in Avantio that basically meant that if we grow as we have done over the past three years, we keep growing at the same rate, then we're going to be future proofed and we'll be having a system that will meet our needs. No more what size we're at. Yeah, so it wasn't the easiest. It was quite time-consuming. The onboarding process process took probably about three months. There was some delays and stuff with... We've basically done in three different elements. There was the backend, there was the website, and then there was the connectivity to the booking channels like Airbnb and booking.com. So some parts of that onboarding, certainly the backend with the guy called Marcel was amazing. It was really five-star, it was excellent. The web side of it was quite slow, which we found a bit frustrating. And we had a number of issues with the connectivity side of it, with the channels, which took quite a bit of back and forth to resolve, which wasn't break. But we got there in the end.So yeah, it wasn't the easiest and it wasn't the shortest. But once we were fully onboarded, we were very happy with what we had. I think to bear in mind that the onboarding process is very in depth. It's quite complicated and you really need to be in a position in your business where you can dedicate time to it. There's a lot of calls with the onboarding team. There's a lot of actions you have to do yourself to do the setup. So it's basically just knowing that it's not just a flick of a switch. You need to actually spend a decent amount of time and resource to get onboarded.
Gil P.: Hi, I'm Gil. I'm the owner of a technology consulting firm, and I give Lodgix a five, a solid five. I switched to Lodgix from a program called CondoKeeper. We had actually used it for several years, but I found it very limiting. I found that Lodgix filled in all the gaps that we needed. The reason why I chose Lodgix was because it has a very easy user interface. It's easy to understand, it's very, very user-friendly. You can change photographs on the platform extremely easily. The other feature that was important to us was that owners of individual condos could have their own portal and their own account in here, that was very important for us. The integration of Lodgix was really very easy, primarily because they have such a strong support network. Their chat system is probably one of the finest I've ever seen. They get back to you within minutes when you have a question and they're able to set you up with templates that generally resolve every feature that you need. If you're considering Lodgix, one of the things I would recommend is start with all of the modules. It is a modular program obviously and you can control expenses by deciding which modules to use, but in the beginning, I would try all of them. You can try them without expense, and that will help you decide what you really need to make the program work for you best.
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