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Lodgix serves the market of vacation rental managers and owners that desire a great product at a fair price while also delivering top notch customer service. We don't over promise and under deliver!
Newbook is a designed for a range of operators including RV parks & campgrounds, glamping, boutique hotels, hostels and marinas and so much more.
We own four properties in Breckenridge, Colorado and the ease of booking for my guests has been seamless and the customization has been great.
The reporting basically sucks for my needs. I tried using the reports with some edits but editing also is a limitation.
It’s awesome that we can access it anywhere to make changes on the fly or to check our guest calendar. The reporting is great which makes doing quarterly taxes a breeze.
This negative aspect is now a non-issue because they listened to their customers.
I am a new user to Lodgix and have found the sales staff to be very responsive and knowledgable. The first online training was wonderful and rep. could not have been more helpful or knowledgeable.
Sometimes there are so many different options (as in triggers) that it's hard to choose just the right formula that will do what I need done.
I have only the best things to say about Lodgix.com and I am glad to be working with a reliable and competent partner.
The user interface is not built with mobile responsiveness in mind, so it's a little hard to check "on the go. However, I have heard a rumor that this will be fixed in a future release.
We now see ourselves using and appreciating a lot more features like the reports and contact management with customers. We have saved thousands of dollars thanks to the follow up reports and tools.
Support very poor , very complex to use , do not provide connection to lot of websites.
This is also a very cost effective solution when compared to other, more complicated and less useful solutions on the market.
There are no downsides to NewBook. If you find anything that you think is missing they generally have a way around it or 100 other features that make up for it.
Newbook has an impressive amount of features. It's quite exciting to know you can do so much on this platform.
Limited direct OTA connectivity. Only channel manager available is "Siteminder.
In particular, the support desk is so dedicated and creative. They truly assist the business to maximize the use of the platform and management system to the benefit of the individual business.
The training videos that are now provided have addressed the only downside to such an extensive system.
Gil P.: Hi, I'm Gil. I'm the owner of a technology consulting firm, and I give Lodgix a five, a solid five. I switched to Lodgix from a program called CondoKeeper. We had actually used it for several years, but I found it very limiting. I found that Lodgix filled in all the gaps that we needed. The reason why I chose Lodgix was because it has a very easy user interface. It's easy to understand, it's very, very user-friendly. You can change photographs on the platform extremely easily. The other feature that was important to us was that owners of individual condos could have their own portal and their own account in here, that was very important for us. The integration of Lodgix was really very easy, primarily because they have such a strong support network. Their chat system is probably one of the finest I've ever seen. They get back to you within minutes when you have a question and they're able to set you up with templates that generally resolve every feature that you need. If you're considering Lodgix, one of the things I would recommend is start with all of the modules. It is a modular program obviously and you can control expenses by deciding which modules to use, but in the beginning, I would try all of them. You can try them without expense, and that will help you decide what you really need to make the program work for you best.
Prioritize real-user-identified key features according to your needs to find your best fit.
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