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Lodgix serves the market of vacation rental managers and owners that desire a great product at a fair price while also delivering top notch customer service. We don't over promise and under deliver!
Vacation rental managers and companies.
It’s awesome that we can access it anywhere to make changes on the fly or to check our guest calendar. The reporting is great which makes doing quarterly taxes a breeze.
The reporting basically sucks for my needs. I tried using the reports with some edits but editing also is a limitation.
But they have a lot of valuable features and an awesome support that makes up for all the complexity that the wide feature set brings. They are responsive and helpful.
This negative aspect is now a non-issue because they listened to their customers.
I am a new user to Lodgix and have found the sales staff to be very responsive and knowledgable. The first online training was wonderful and rep. could not have been more helpful or knowledgeable.
Sometimes there are so many different options (as in triggers) that it's hard to choose just the right formula that will do what I need done.
We own four properties in Breckenridge, Colorado and the ease of booking for my guests has been seamless and the customization has been great.
The user interface is not built with mobile responsiveness in mind, so it's a little hard to check "on the go. However, I have heard a rumor that this will be fixed in a future release.
Integrates with most OTA's, other useful software like smart locks, housekeeping, pricing and has great automation.
I am worried I wont be able to obtain a refund as there is just no customer support.
Support is responsive, accurate and reliable. We're excited about the many powerful features and integrations in the pipeline.
Two charges because apparently, I upgraded my account by asking to see a feature not visible on the trial account, and which was activated, not by me.
Hostfully has been fantastic, very easy to implement, and we have confidence in the accuracy of the platform.
Get this all in writing, so if there are errors, you can go to your credit card company for a dispute.
We have great response from support on the occasions we need to reach out to them, but they also have great and detailed online documentation which makes it easy to implement.
I would avoid unless you know and can explain EXACTLY and EVERY SINGLE feature (to the smallest detail) that you would need, and ask very specific questions whether Hostfully provides it.
Gil P.: Hi, I'm Gil. I'm the owner of a technology consulting firm, and I give Lodgix a five, a solid five. I switched to Lodgix from a program called CondoKeeper. We had actually used it for several years, but I found it very limiting. I found that Lodgix filled in all the gaps that we needed. The reason why I chose Lodgix was because it has a very easy user interface. It's easy to understand, it's very, very user-friendly. You can change photographs on the platform extremely easily. The other feature that was important to us was that owners of individual condos could have their own portal and their own account in here, that was very important for us. The integration of Lodgix was really very easy, primarily because they have such a strong support network. Their chat system is probably one of the finest I've ever seen. They get back to you within minutes when you have a question and they're able to set you up with templates that generally resolve every feature that you need. If you're considering Lodgix, one of the things I would recommend is start with all of the modules. It is a modular program obviously and you can control expenses by deciding which modules to use, but in the beginning, I would try all of them. You can try them without expense, and that will help you decide what you really need to make the program work for you best.
Holbrook: Hello, my name's Holbrook. I am the owner of Casa Encanto, which is short-term rental. And Hostfully is my property management system. And I give Hostfully a five-star review. I use Hostfully for their digital guidebook, but then I have them integrate my other OTAs, the booking.com, Vrbo and Airbnb. And I'm working on Google Travel or Google Vacations. And they then send out automated automatic messages to my guests. I use it for my calendar. I have another app, PriceLabs I use for my pricing. And then I'm going to start using Hostfully's direct booking site more. And I think that's where I need help with setting up social media. The thing that has impressed me right from the get-go with Hostfully is the attention they pay to customer support. Right from the beginning, the people that I've interacted with have been both very knowledgeable, professional, courteous, and have been able to take a newcomer and a relatively old newcomer to the short-term rental business through the whole process. And anytime I have any question or issue, they get back to me in a timely manner. And so I've been very, very happy with them. Well, as a professor, long time retired professor, I've had to do hundreds of letters of recommendation or phone interviews for candidates. And the question that always stumps me is, what do I like least about a candidate or what their weaknesses are because we always tend to pay attention to the negative as opposed to the positive. And so I think with Hostfully, sometimes it gets a little complicated going through, setting up everything. But that having been said, they have a lot of videos, they've instituted a Hostfully University that has courses. And so even in that relative weakness or something that I don't like, I still find that Hostfully addresses that.
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Lodgix
Hostfully Property Management Platform
Lodgix
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Hostfully Property Management Platform
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